# GreenOrbit Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GreenOrbit the right Team Communication solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180846/GreenOrbit/reviews --- GreenOrbit 4.2 (14) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of GreenOrbit Ease of use 4.5 Customer Service 4.5 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Siti Saleha A. Sales And Marketing Specialist Telecommunications Used the software for: 6-12 months ### "Team communication and connectivity" March 28, 2022 4.0 Pros GreenOrbit is simple to use, and how frequently it is upgraded and improved. Also, the assistance that came with the program is excellent, as it is pretty responsive. The individuals who work there are incredibly courteous and always willing to assist or give ideas. Cons The ease of updating, as well as the aesthetic visual design modifications, may be improved. Communication and networking with users that are using mobile devices is a feature that will enhance the intranet's functionality and making it easier to have multi device connection. Switched from [Flock](https://www.capterra.com/p/151072/Flock/) GreenOrbit seem to suit our organization needs better. Review Source BW Brad W. IT Manager Law Practice Used the software for: 2+ years ### "Green Orbit Cloud Intranet" July 30, 2021 5.0 I have used Greenorbit for many years both onsite and now in the cloud. It has made my life very easy to run and maintain an Intranet without dedicated staff. Pros I like that it is Cloud based and integrates with for our Azure environment for single sign on. There are no backups and servers to worries about. Cons Some of the backend features and difficult to navigate, but we should be doing more documentation on our side. Review Source CL Cheryl L. Communications Manager Defense & Space Used the software for: 6-12 months ### "Limited Software and Extremely Limited Support" February 11, 2021 1.0 Insufficient, stressful, never-ending problems that they can't solve. If you don't know why we aren't receiving advertised functionality, I expect you to FIND someone who does. They just throw up their hands, huh, that's weird. Everyone in our organization hates this product. It is a complete mystery to me how anyone can rate this higher than a one. Advertising 24/5 support that cannot solve any of your problems is just stupid. We are so over this company! Pros None. There aren't any. Do not purchase this product whatever you do. Cons Simple, advertised functionality doesn't work. Our organization has had an open ticket for over 6 months trying to get their product to function as they say it does. Their support in India cannot solve it; the developer in Australia cannot solve it. Yet this is advertised functionality! Your software doesn't work. Anyone with any design ability absolutely hates it--it's so limited. Good luck getting support. Their advertised 24/5 availability just means someone will get back to you within 24-hours. And then once you reach them, they cannot fix the problem. They drop the ball until you cc someone in the States. As soon as you stop cc'ing them, they stop trying. I don't understand how anyone could have a positive experience with this product or this company. We are counting down till our contract ends. What a huge mistake! Review Source Response from Knosys May 17, 2021 hi Cheryl, Believe you and the team at Marvin Engineering are currently liaising with our Team and we hope to have this issue/challenges resolved shortly. VR Verified Reviewer National Marketing Executive Accounting Used the software for: 2+ years ### "Customer service is great. If we have a problem, its always easy to get feedback and advice. " March 29, 2018 4.0 Pros I find the product really easy to use, and customise for our purposes. The functions promote team collaboration which was what we were looking for. Also really like the customer service when we have an issue or query with the software. Cons Inability to upgrade ourselves therefore cost is high each time a new version is released. Mandatory training hours is also an issue. Review Source VR Verified Reviewer Senior Business Analyst Retail Used the software for: 2+ years ### "First Class sevrice" March 29, 2018 5.0 one source of the truth and seamless communication Pros Easy to use and suitable for business functions. There are many features that you would expect in a top end expensive system at very little cost Cons Not a lot to say here as there are always improvements occuring. There is a dedicated support team to answer all your queries. Review Source JB Josh B. Technical Support Engineer Hospitality Used the software for: 2+ years ### "Easy to use software to produce quality and professional intranet" September 28, 2017 4.0 Pros It is fairly easy for admin's to manage their sites without too much involvement. It is simple and straight to the point. Cons High cost of support and maintenance. Their upgrades often sound like sales-driven pitches. There aren't much benefits as a long term customer. Review Source YG Yasmin G. Digital Creator Medical Practice Used the software for: 2+ years ### "Professional, great communication and responsive" April 5, 2018 4.0 Benson Radiology has all the up to date information at their fingertips on a daily basis Pros How easy it is to use and constant upgrades and improvement. Also the support that comes with the software is great, very responsive and the people are very accommodating, always ready to help or make suggestions Cons Now that we have been using it for a while there are little suggestions we make but the ID team do listen to us and take our feedback on board for future upgrades Review Source BN Brendon N. Business Systems Manager Commercial Real Estate Used the software for: 2+ years ### "Very good we have been using Intranet Dashboard for 5 years and have recently upgraded." September 28, 2017 4.0 we have moved from paper forms for leave etc to paperless using the online forms capability. Pros Easy to use and good workflow software. News feeds good too. Does not require too much server based work, the latest version is really good in that documents can be loaded at the front end. Cons Can be a bit slow to load and notifications can be temperamental. Previous versions required a large number of administrators. Review Source KB Kendra B. Marketing Coordinator Real Estate Used the software for: 2+ years ### "Sharing work fun and announcements within the business. We use it as a "Good News" platform " April 2, 2018 4.0 Engaging staff and sharing information Pros Usability, the features, as administrator I find it not only easy to use but also easy to teach others. Cons The "Help" content in the backend is not always easy to follow. Some times the language used is not similar to the features it describes. Review Source VR Verified Reviewer MileageCount Support Assistant Automotive Used the software for: 6-12 months ### "Good for keeping your team up to date. " April 10, 2018 5.0 Pros Great for keeping up to date with your business and keeping in the loop with what is going on around you. Cons if the administrator changes then training is required to use this properly otherwise your staff can get very confused with the layout if they are already used to a certain interface. Review Source SL Stephen L. CFO Hospitality Used the software for: 2+ years ### "Very good" April 4, 2018 5.0 Pros Stable and development path well mapped out, easy to use and mobile responsive Cons Ease of update could be better as well design look and feel changes. Collaboration and sharing with mobile device users is a promising development that will enhance intranet's purpose. Review Source PB Popy B. CIO Hospitality Used the software for: 2+ years ### "Great and mature intranet product" March 29, 2018 5.0 Improved company culture and morale Pros Simple and easy to use, lots of features out of the box are ready to be deployed. reliable intranet product! Cons limited reporting capability, it would be nice to see a dashboard to understand how the staff are using the intranet Review Source IW Iwan W. IT Manager Research Used the software for: Less than 6 months ### "Social Intranet" March 30, 2017 5.0 We needed an Intranet where content creation was done mostly bottom-up. Intranet Dashboard allowed us to do that. It excelled in its ease of use and combining the social media features (#channels, private groups, @mention) made it an instant success within our organisation. Our IT department was also very impressed as the product has a modular design, allowing us to leverage many different features and integrations as well as create our own modules using the API. It also has an extensive permissions system that integrates with Active Directory and allows for single sign-on. The product support is excellent and they were key in getting this implementation done in record time! I would recommend this product to anyone that wants to improve their internal communication and stimulate the sharing of knowledge withing their organisation. Pros Ease of use, modular, integrations with other systems (e.g. AD). Cons Improvements are always possible, but I can't think of anything that I like least. Review Source Response from Knosys August 11, 2017 Thanks for the great review Iwan. TR Taylor R. Corporate Communications Manager Used the software for: 6-12 months ### "It's met our internal needs very well." September 28, 2017 4.0 Pros I like the ability to push out email notifications and customization of multiple pages. We use the news feature the most on our pages. Cons Oftentimes, images/graphics upload looking compressed or very pixelated. Making the design look outdated. 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