Dialogflow

Dialogflow


4 / 5
3 reviews

Who Uses This Software?

For developers.


Average Ratings

3 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Pay as you go - Enterprise Edition
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online

Vendor Details

  • Dialogflow
  • dialogflow.com
  • United States

About Dialogflow

Build AI-powered chatbots and conversational agents and interact with your users on any platform and any device.


Dialogflow Features

  • Code-free Development
  • Contextual Guidance
  • For Developers
  • Intent Recognition
  • Multi-Language
  • Omni-Channel
  • On-Screen Chats
  • Pre-configured Bot
  • Reusable Components
  • Sentiment Analysis
  • Speech Recognition
  • Speech Synthesis
  • Virtual Assistant

Dialogflow Reviews Recently Reviewed!


Best Chatbot Building Platform

Mar 15, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: - I like almost everything about Dialogflow. It is really very easy to understand the platform and start building. It's NLU engine is really state-of -the art.

- Also, the one-click integration in Dialogflow makes it unique than other platforms. With integration, I can deploy my bot to almost every major messaging apps at once. So it becomes really easy to manage and update the flow of the bot.

- It has good context management feature, intent and entities management as well that I really liked.

- The best part is that we can also change intent matching threshold percentage and disable ML for some intents. This is really helpful.

- The export, import and share options for the bots are a good feature for multi-developer teams working on same project.

- Project testing console is also a great addition to Dialogflow that lets me check my flow right at the same time.

Cons: - The design of the web chat integration does not look attractive and good.

- The Python SDK is not well documented and lacks examples and tutorials.

Overall: Dialogflow is one of our best platform to build chatbots and actions for Google Assistant. We have already built many bots on Dialogflow, and we are also using Dialogflow's NLU engine in some of our bots. Overall it's a great application.

Building chatbots with dialogflow

Jan 06, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I've already built 2 chatbots using Dialogflow NLP agent. You can easily setup intents, follow-ups, entities, integrate your agent into your backend and third-party app (FB messenger, Google assistant, slack, etc.). You can find a lot of tutorials and documentation is pretty clear. Once your simple bot is ready, you can train your NLP agent with new training phrases and add new intents/entities to complicate the chatbot functionality.

Cons: Dialogflow agent is not open sourced, so can't be customized and you won't be able to add/change something in your NLP model.

DialogFlow Review

Mar 07, 2019
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Interface is intuitive and easy to learn. Didn't take long to get a simple nlp set up.

Cons: The NLP engine of dialogflow could be better. I find inconsistent results at times. The features are great but the actual Natural language processing needs to be improved to be more accurate.

Overall: Positive but have seen some inconsistent performance. Also struggled to find much info online when stuck with a problem. Can use it for free though so worth playing with either way.