--- title: "OpCon Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OpCon Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more." source_url: "https://www.capterra.com/p/180868/SMA-Solutions/" page_type: "product" language: "en" --- # OpCon Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OpCon ## What is OpCon? OpCon is a robust and flexible platform capable of scaling up to meet the needs of clients running 140,000+ daily jobs across multiple environments and operating systems. Our proven migration framework helps clients painlessly transition from outdated or cost inefficient platforms thanks to our deep organizational expertise, REST API, and extensive library of legacy connectors. We have a variety of consulting options available for clients and offer no-cost training for the life of the contract. ## What is OpCon used for? [Workflow Management](https://www.capterra.com/workflow-management-software/)[IT Management](https://www.capterra.com/it-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1.01 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OpCon?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://smatechnologies.com/&name=OpCon) ## OpCon Overview Updated August 2026 AI summary OpCon supports businesses of all sizes with workflow and IT management, offering business process automation, task management, and workflow configuration to coordinate complex operations. Its features include access controls, alerts, monitoring, customizable dashboards, and integration with major cloud and business platforms. Deployed via cloud or web, it suits organizations seeking to automate and manage scheduled processes. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OpCon 4.8 (5) VS. [4.6 (1,851)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price $1.01 per user, per month Starting Price $104 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (5) Ease Of Use 4.5 (1,850) Value For Money 4.3 (4) Value For Money 4.5 (1,696) Customer Service 4.6 (5) Customer Service 4.5 (1,692) ## OpCon alternatives [4.4 (3,039)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (6,108)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (493)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (108)](https://www.capterra.com/p/143496/ADManager-Plus/reviews/) Starting price $595.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180868/SMA-Solutions/alternatives/) ## FAQs about OpCon Overview ### What company size and specific industries is OpCon built for? OpCon is designed for mid-market and enterprise organizations that manage complex IT environments across multiple operating systems. It fits businesses in any industry that need workload automation for coordinating IT processes, especially those with diverse infrastructure and high process volume. Features and Usability ### What are the key features of OpCon? OpCon offers business process automation, workflow management, and task scheduling, along with a graphical workflow editor and workflow configuration. It also includes monitoring, alerts/notifications, activity dashboards, customizable reports, audit trail, compliance management, and role-based permissions. Third-party integrations, API access, and a self service portal round out its core features. Integrations ### Which third-party tools and platforms does OpCon integrate with? OpCon integrates with 8 third-party platforms, including cloud and business systems such as Amazon EC2, Microsoft Azure, Docker, ServiceNow, SAP Business One, Infor M3, Cegid Retail, and FCRM Insurance. Getting Started and Support ### What training and onboarding options does OpCon offer? OpCon provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced viewing for teams getting started. Getting Started and Support ### What customer support options does OpCon offer? OpCon provides a knowledge base, phone support, and 24/7 live rep assistance. No reviewer feedback is available to describe response speed, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 13,683 Workflow Management reviews Capterra reviewers highlight these as the top features buyers look for in Workflow Management software: - **Task Management** (**50%** of reviewers rated this feature as critical) - **Progress Tracking** (**46%**) - **Business Process Automation** (**43%**) OpCon supports **Task Management** and **Business Process Automation**, helping teams organize work and automate repeatable processes across the business. However, it does not include **Progress Tracking**. Instead, it offers **Access Controls/Permissions** (**47%**), which gives teams more control over who can view, edit, and manage workflows, helping businesses maintain oversight, reduce errors, and keep operations moving efficiently. Alerts/Notifications 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Monitoring 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Audit Trail A record of all activities within the system, including user access, changes made, etc. OpCon 25 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Real-Time Data: Receive data and information in real time - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (5) 4.6 Based on 5 reviews ## Pricing Value for money 4.3 (4) Basic $1.01 Value for money 4.3 (4) 4.3 Based on 4 reviews ## Integrations [ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Docker](https://www.capterra.com/p/148132/Docker/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ Amazon EC2](https://www.capterra.com/p/219781/EC2/)[ Infor M3](https://www.capterra.com/p/276113/Infor-M3/)[ Cegid Retail](https://www.capterra.com/p/165391/Cegid-Retail-POS/)[ FCRM Insurance](https://www.capterra.com/p/2091/Fiserv-Insurance-Administration/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (5) 4.6 Based on 5 reviews ## User reviews Overall rating 4.8 Based on 5 reviews Filter by rating 5(4) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SR Shana R. Systems Analyst Team Lead Banking ### "Impossible without OpCon" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2024 I enjoy my experience with OpCon. I have the information needed to troubleshoot any issues or identify process improvements when needed. We have a great partnership with the MAS Team and it is easy to create and make adjustments to automations at any time. Pros What I appreciate most about OpCon is the visibilty it gives us on our processes, whether it's the ability to view jobs 7 days prior and 7 days ahead or to view the output to fully understand all aspects of the jobs. Cons I wouldn't say there is anything I dislike. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Amit K. Manager Enterprise Scheduling Health, Wellness and Fitness ### "Easy simple and user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 1, 2021 From last 10 years i am using Opcon , Its Easy to implement, navigate , self explanatory and user friendly. Pros Easy to implement, navigate , self explanatory and user friendly. Cons Some time i find difficulty to generate report which i need hence i think Reporting feature can be improved. Reasons for choosing OpCon Easy to implement, navigate , self explanatory and user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TC Todd C. CISO Financial Services ### "Opcon" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2021 Pros Opcon changed the way we do business. Any new platforms are evaluated for automation with Opcon before even being considered for purchase. Cons Only current con is SMA's new license model our yearly cost for maintenance is more than doubling. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Shubham S. Developer Information Technology and Services ### "Automation Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 9, 2020 We are automating our process for the printing so that we don't have to manually run the process for the output. OpCon did that work on it's own. We only have to setup the automation process as per our requirements. Pros With the multiple options available to automate the process and it's capability to connect with the database or the directory to get the files so that to automatically run the process to get the output. Cons It's very complicated and only the professionals or the experience user can use it with ease. Only the experienced one can automate the process and can evaluate the .project in a perfect way. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sergey M. Manager, Technology Infrastructure and Compliance Hospitality ### "Powerful automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2019 The software itself is very powerful and allows you to automate a lot of things, that you didn't even think, could be automated. It can even perform jobs based on the emails, received into the monitored inbox. In addition to that, the software support team is very friendly and knowledgable. They helped me a lot with a number of problems / errors via remote sessions. Pros It seems that this product has no limits. I have only used it for several months, and was able to automate a great number of manual processes. Easy to use, once you get a concept of schedule / job relationship. I am a big fan of automation. OpCon so far has been the best application that I've worked with Cons Not for everyone. You have to have scripting knowledge and sometimes get creative, think outside of the box, to get the job done. But if you possess those skills, you'd be amazed what this software can do for you. Reasons for choosing OpCon N/A Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.