# Avaamo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Avaamo Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more.

Source: https://www.capterra.com/p/180871/Avaamo

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# 

 Avaamo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Avaamo

## What is Avaamo?

Avaamo is a venture funded Conversational AI enterprise software company. Powered by the latest innovations in neural networks, speech synthesis and deep learning, Avaamo is a cloud platform that lets you automate the Conversational AI lifecycle. Build powerful domain-based models on your own or use our existing vertical models. You can speed time-to-value with pre-built enterprise connectors, conversation analytics and conversational validators to execute design-to-deployment.

## What is Avaamo used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[IVR](https://www.capterra.com/ivr-software/)[Live Chat](https://www.capterra.com/live-chat-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Avaamo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.avaamo.com&name=Avaamo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Avaamo

4.0 (2)

VS.

[5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting Price

Contact vendor

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

5.0 (808)

Value For Money

3.5 (2)

Value For Money

4.9 (733)

Customer Service

4.0 (2)

Customer Service

5.0 (738)

## Avaamo alternatives

[4.6 (14)](https://www.capterra.com/p/10031266/Fin/#reviews)

Starting price

$0.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Boost.AI](https://www.capterra.com/p/184561/Boost-AI/)

[4.8 (23)](https://www.capterra.com/p/184561/Boost-AI/reviews/)

Starting price

$50000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/184561/Boost-AI/)

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144040/Tidio-Chat/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Natural Language Processing

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process and analyze human language in text or audio form

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

For Developers

For the intention to be used by developers

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Multi-Channel Communication

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Multi-Language

Manage and support multiple languages

Avaamo 10 features

Software program that continuously adjusts its behavior based on observed data

For the intention to be used by developers

Use AI to generate content in the form of text, images, videos, etc.

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Process and analyze human language in text or audio form

View and track pertinent metrics to find patterns and gain insights from data

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Train your system to interpret and transcribe voice messages

The ability of a bot to respond to user queries in synthesised voice

Get Advice

We can help you find the software with the features you need.

Features

4.0 (2)

4.0

Based on 2 reviews

## Pricing

Value for money

3.5 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.5 (2)

3.5

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (2)

4.0

Based on 2 reviews

## User reviews

Overall rating

4.0

Based on 2 reviews

Filter by rating

5(1)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Director

Information Technology and Services

### "Excellent provider for support chat capabilities"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 29, 2021

Call deflection and handling in multiple languages, including a messaging interface

Pros

Easy to deploy; robust capabilities. I did what I said it would do

Cons

Somewhat expensive, but we felt it was worth the value

Alternatives considered

[Uniphore](https://www.capterra.com/p/180755/Uniphore/)

Reasons for choosing Avaamo

ASAPP provided good capabilities but was considered too robust for our specific needs. Uniphore didn't appear to have an actual solution, but was more of a services offering.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DA

DANIEL A.

Software Development Manager

E-Learning

### "Avaamo is a great competitor for Chatbot design"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 19, 2019

Avaamo has provided us with a great platform to develop bots in multiple languages and to release them easily into client's portals and mobile apps. The platform is more expensive than expected but does deliver on getting their integrations working and having engaged members of their team helping. The platform does suffer from some errors and complications when developing

Pros

Multiple integrations with different channels Ease of creating conversation flows New platform features are developed and delivered constantly Ability to include JS with Node is very helpful User Authentication to the bot is rather easy to implement

Cons

There is no way to keep session between channels Platform has too many problems with languages like Portuguese and Spanish, giving errors that can only be corrected by the platform's team. No version control. Very expensive

Switched from

[Dialogflow](https://www.capterra.com/p/180853/Dialogflow/)

Dialogflow does not have a robust conversational flow and some missing channel implementations we needed. Avaamo provided with the way to better handle the business cases we needed

Alternatives considered

[Dialogflow](https://www.capterra.com/p/180853/Dialogflow/)

[BrassRing](https://www.capterra.com/p/10003158/Infinite-Talent/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)