# Kore Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Kore Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/180874/Kore-ai-Bots-Platform --- # Kore Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Kore ## What is Kore? Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with an AI agent platform and no-code tools for custom development and deployment at Enterprise scale. Kore.ai takes an agnostic approach to model, data, cloud and applications used, giving customers freedom of choice. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, Middle East, Japan, South Korea, and Europe. Visit Kore.ai to learn more. ## What is Kore used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Per User, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kore?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://kore.ai&name=Kore) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kore 4.4 (17) VS. [5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $500 Per User, One Time Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (17) Ease Of Use 5.0 (807) Value For Money 4.4 (16) Value For Money 4.9 (732) Customer Service 4.4 (17) Customer Service 5.0 (737) ## Kore alternatives [5.0 (10)](https://www.capterra.com/p/10016583/CoSupport-AI/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239947/UChat/) [Mindset AI](https://www.capterra.com/p/10027071/Mindset-AI/) [4.9 (15)](https://www.capterra.com/p/10027071/Mindset-AI/reviews/) Starting price $30000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10027071/Mindset-AI/) [Denser AI](https://www.capterra.com/p/10019191/Denser-AI/) [5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019191/Denser-AI/) [View all alternatives](https://www.capterra.com/p/180874/Kore-ai-Bots-Platform/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Chatbot 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Code-free Development 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Intent Recognition 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Helps understand a user's intentions/actions Multi-Language 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple languages Natural Language Processing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Kore 47 features Define levels of authorization for access to specific files or systems Multiple agents work together, share tasks, and coordinate to achieve common goals. Software program that continuously adjusts its behavior based on observed data Tools for the systematic analysis of various types of data or statistics Application programming interface that allows for integration with other systems/databases Completes tasks independently without constant human intervention Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Interprets what a user is doing based on context and helps guide them through the process. Manage budgets, track and optimize spending and align capacity to workload demand Flexible architecture allowing tailored configurations Collection of processes, policies, and standards to manage the storage & usability of enterprise data Editing tool that allows users to drag and drop images, icons, widgets, or other components Ability to learn and adapt from interactions with environment and data, and to model varying behavior over time. Managing and resolving errors that occur during program execution to maintain stability Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service For the intention to be used by developers Build applications without the use of code Caters to sales teams Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. Identify which applications need to exchange data and enable these data connections Helps understand a user's intentions/actions Connect to organizational knowledge repositories and databases Ability to chat online in real time Store and save retrievable data Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more Interact with agents using conversational language Process and analyze human language in text or audio form Adjust communications based on previous interactions or personal preferences Pre-defined templates within a library for common cases such as contracts, websites, emails, and more Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Streamlining repetitive tasks and activities through automated and predefined workflows Process of carefully designing and constructing prompts or input instructions to achieve desired behaviors or outputs from AI models View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Define, track, and/or automate sales activities and sales processes Manage a growing amount of work to meet increased demand without compromising performance Plan availability and assign specific time slots for tasks and resources Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Generative AI can generate synthetic data and simulate scenarios for training and testing purposes. Train your system to interpret and transcribe voice messages The ability of a bot to respond to user queries in synthesised voice Track revisions and updates made to files and navigate between different versions Get Advice We can help you find the software with the features you need. Features 4.5 (17) 4.5 Based on 17 reviews ## Pricing Value for money 4.4 (16) Free Trial Free Version Basic $500.00 Per User,One Time Value for money 4.4 (16) 4.4 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (17) 4.4 Based on 17 reviews ## User reviews Overall rating 4.4 Based on 17 reviews Filter by rating 5(10) 4(4) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent DT Dikshant T. Customer Service Financial Services ### "KoreAI Review Post 1 Year Of Usage" 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 June 2, 2025 The platform is easy to manage. Its preety much simple to integrate the things but few of the features are not working as expected and to fix team is taking much longer which is painful and spoiling the customer experience. Pros The interface is very much user friendly anyone can manage it easily without any technical support... Cons Post asking for any enhancement team will take months to fulfill the requirement which spoil the overall experience as well as the customer experience too Alternatives considered [yellow.ai](https://www.capterra.com/p/194013/Yellow-Messenger/) Reasons for choosing Kore The software is code free for initial development and is cost effective. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. John Epok P. Regional Platforms Lead Telecommunications ### "Deflect and Improve Self Serve Through Kore Ai" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 24, 2024 Overall experience is good, however, there are a few things that can be off-putting which Kore would need to improve further. Pros \- intuitive Kore widget - integratable to Zendesk and other major ticketing plafforms - basic analytics and performance dashboards - ease of use on Bot flow training - helpful success and support team Cons \- integration configurations can be very messy and impactful on CX e.g. disconnection of chats between Kore and Zendesk - Kore Team can improve further on their familiarization with integration to ticketing platforms. Switched from [Netomi](https://www.capterra.com/p/178767/msg-ai/) Majorly on pricing and Bot features + success initiatives. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Ankitha B. Senior Software Developer Information Technology and Services ### "Say hello to the new AI tool to get your ivr experience to the next level!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 14, 2021 Pros This is a great tool with abundant features and easy to navigate UI. I love how the an entire complex call flow spanning across multiple systems can be implemented under one BOT with Kore.ai while handling multiple features like machine learning, NLP etc. This product itself as so many in built features which are easy to use. Cons Kore.aI has too many properties and features which are so good but at the same time can made it difficult to keep in mind/maintain while building new bot/making more changes to existing bot. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG Daniel G. IT Product Consultant Information Technology and Services ### "Smart and ease" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2021 We are working with some prospect clients, Hospitals and motorcicle brands Pros You don't need to develop any code to make a chatbot works Cons I guess there should be more example of how to work with javascript to make for functions for the bot, maybe this could be specify in the documentation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Likhita G. Engineer Computer Software ### "Kore Ai Basic Training " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 30, 2021 Was fun working with it Pros The ease of working, the inbuilt basic machine learning and NLP services, The multiple deployment options Cons Keyboard short cuts, like esc to close the dialogue box Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Abinaya N. ASSOCIATE ANALYST Consumer Services ### "Good software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2021 Pros Natural language processing and low code environment Cons Nothing as such as we had a free training offered as well for the course Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV Amila V. Senior Software Engineer Computer Software ### "Highly recommend for those who are willing to build their own chatbot solutions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2021 With my all the experiences in developing different chatbots using Kore.ai platform, I highly recommend this Kore.ai platform for anyone who are searching for a better Virtual assistant development platform for their purposes. Pros The Kore.ai platform provides several strong NLP rich features for the developers which can be used to make their chatbot solutions really powerful. Some features like managing interruptions and multiple requests, handle multiple intents within a conversation, analyse sentiment tones behind user responses, extracting entities from user utterances and many more. And also it's really easy to integrate our developed chatbots with other messaging/chat applications as it supports most of the popular channels such as Messenger, Slack, MS Teams, Skype etc. or even we can easily integrate with our custom web sites/pages as well. Cons I feel that it would be better if the testing UI is developed as a different module within the platform to make it more usable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TN Thesni N. Automation Consultant Information Technology and Services ### "Kore.ai - Easy to learn" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2021 Pros \- Interface is very user-friendly - Many functionalities and language capabilities Cons \- Integration with other tools tutorial availability would be helpful Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WR Will R. Product Manager Information Technology and Services ### "Excellent solution for chat automation." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 9, 2021 We are using Kore to automate chat generation in order to help recruiters hire great talent. Pros Robust feature set and thorough training process. Cons Documentation can be a bit difficult to wade through at times. Switched from [Landbot](https://www.capterra.com/p/153051/Landbot/) Kore offers greater customizability and deeper technical integration. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FV Fausto V. IPA Practice Director Industrial Automation ### "Fausto Velasco Survey" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 7, 2021 Customer Satisfaction Improvement , Pros Very intuitive solution, really low code Cons some connectors to integrate Natively with some RPA tools Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 19, 2021 Hi Fausto- It's great to hear that you found our solution very intuitive. All of us at Kore.ai value your honest and positive feedback. Thank you. [View all Reviews](https://www.capterra.com/p/180874/Kore-ai-Bots-Platform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)