--- title: "WellSky Rehabilitation Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WellSky Rehabilitation Software - reviews, pricing plans, popular comparisons to other SPC products and more." source_url: "https://www.capterra.com/p/180875/WellSky-Rehabilitation/" page_type: "product" language: "en" --- # WellSky Rehabilitation Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) WellSky Rehabilitation ## What is WellSky Rehabilitation? WellSky Rehabilitation (formerly MediLinks) is a web-based electronic health record that goes beyond basic functions like documentation and billing to offer centralized scheduling, prioritized workflow management, and practice management reporting. WellSky Rehabilitation equips your team with the content and tools needed to collaborate effectively. ## What is WellSky Rehabilitation used for? [Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Applied Behavior Analysis](https://www.capterra.com/applied-behavior-analysis-software/)[SPC](https://www.capterra.com/spc-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WellSky Rehabilitation?[Manage this product listing](https://www.g2.com/products/cincom-control/claim_requests/new?auto=true) ## WellSky Rehabilitation Overview Updated September 2026 AI summary WellSky Rehabilitation supports organizations of all sizes with tools for managing physical therapy, speech therapy, and related care processes. Covering appointment management, billing, EMR/EHR, and treatment planning, it also offers customizable templates, assessment management, and a patient portal. Deployment options include web and mobile platforms, enabling flexibility across multi-location practices and diverse care teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WellSky Rehabilitation 4.2 (18) VS. [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price Contact vendor Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (18) Ease Of Use 4.5 (708) Value For Money 4.0 (15) Value For Money 4.2 (578) Customer Service 4.1 (15) Customer Service 4.3 (644) ## WellSky Rehabilitation alternatives Highest Rated [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (209)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [SPRY](https://www.capterra.com/p/10002555/SPRY/) [4.8 (72)](https://www.capterra.com/p/10002555/SPRY/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10002555/SPRY/) [WebPT](https://www.capterra.com/p/92920/WebPT/) [4.2 (484)](https://www.capterra.com/p/92920/WebPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/92920/WebPT/) [View all alternatives](https://www.capterra.com/p/180875/WellSky-Rehabilitation/alternatives/) ## FAQs about WellSky Rehabilitation Overview ### Which roles and teams benefit most from WellSky Rehabilitation? WellSky Rehabilitation is most used by rehabilitation leaders, therapy managers, and clinic owners who oversee outpatient operations, compliance, and service performance. Physical, occupational, and speech therapy staff use it to document care, manage patient assessments, and streamline billing, while administrative and informatics teams support scheduling, workflows, reporting, and data accuracy. Answer based on 18 reviews Overview ### What company size and specific industries is WellSky Rehabilitation built for? WellSky Rehabilitation is designed for inpatient and outpatient rehabilitation facilities, making it a fit for healthcare organizations that deliver rehab services in either care setting. The vendor description does not specify company size, but the product is aimed at rehabilitation providers rather than general businesses. Features and Usability ### What are the key features of WellSky Rehabilitation? WellSky Rehabilitation offers appointment scheduling, automated scheduling, booking management, and patient scheduling for visit coordination, plus patient intake, patient portal, and patient records management. It also includes EMR/EHR, charting, progress notes, treatment planning, care plan management, billing & invoicing, compliance management, real-time reporting, SMS messaging, and third-party integrations. Getting Started and Support ### What customer support options does WellSky Rehabilitation offer? WellSky Rehabilitation provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer feedback is available to describe response times or helpfulness, so the support experience cannot be summarized from user comments. ## Features AI summary Based on 783 SPC reviews Not all Physical Therapy products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **HIPAA Compliant** (**72%** of reviewers rated this feature as critical) - **Appointment Management** (**61%**) - **SOAP notes** (**65%**) WellSky Rehabilitation includes **Appointment Management** and **SOAP notes**, giving clinics the tools to schedule visits efficiently and document patient care in a consistent format. However, it does not include **HIPAA Compliant**. Instead, it offers other highly rated capabilities such as **Charting** (**63%**), **Billing & Invoicing** (**62%**), and **EMR/EHR** (**55%**), which help practices maintain clinical records, manage payments, and keep patient information organized, helping businesses improve daily workflows and support more coordinated care. Charting 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Billing & Invoicing 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Customizable Templates 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Practice Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Treatment Planning 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create treatment plans that document interventions and outcomes to track patient progress Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities WellSky Rehabilitation 33 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - Exercise Library: Database of frequently used, popular workout routines - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Multi-Location: Manage and support multiple locations - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Reporting: Active reporting of data and metrics - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Scheduling: Plan availability and assign specific time slots for tasks and resources - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (18) 4.0 Based on 18 reviews ## Pricing Value for money 4.0 (15) ### Starting price Free trial not available Value for money 4.0 (15) 4.0 Based on 15 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (15) 4.1 Based on 15 reviews ## User reviews Overall rating 4.2 Based on 18 reviews Filter by rating 5(10) 4(4) 3(3) 2(0) 1(1) Mentioned topic Sorted by most recent LH Lori H. Director of rehab Hospital & Health Care ### "fair implementation " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 September 9, 2025 fair - the entire process for upgrade was plagued with issues that are still occurring. Reports that we said we needed were not built in Pros that it us rehab based ease of use quicker documentation, tina and Virginia support compatible with epic Cons what was missing as compared to medilinks and was not aware - slowness numerous issues with go live authorizations don't interface into epic Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sondra M. Owner Hospital & Health Care ### "Worst experience ever!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 20, 2020 I have lost $500K because of the poor billing platform that Wellsky uses called Citrix. The customer service for Citrix is horrible. Wellsky staff don't know anything about it. The training minimal. No user manual. No training videos as promised. This has been a very bad experience and Wellsky is to blame. On top of that, it was very hard to find anyplace to leave a review! Pros The sales pitch was very good. They made great promises. Cons The billing clearinghouse portion called Citrix. Reasons for choosing WellSky Rehabilitation Great sales pitch and promises to create a system that would be great for our company. They haven't lived up to the promises after 1 year. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alyssa K. Physical Therapist Health, Wellness and Fitness ### "Documentation for PT" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 October 15, 2019 Ease and efficiency of evaluation documentation with saving templates, not as redundant as other documentation systems. Pros Can save templates, easy to schedule patients, easy to find information on patients that you can see quickly Cons Very hard to navigate OASIS start of cares, does not automatically save notes, hard to navigate within system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Physical Therapist Assistant Hospital & Health Care ### "Sometimes time consuming" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 20, 2019 Pros I like that it covers various aspects of rehab. Cons Scheduling can be tedious, slow and glitchy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Akini L. Informaticist Hospital & Health Care ### "Medilinks " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 11, 2019 Pros It provides a unique value such as scheduled treatments and timed interventions for the RTs to follow Cons It’s limitations on documentation for the RT’, and lack of use for other clinicians Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Carli R. occupational therapist Medical Practice ### "use of Medilinks for outpatient therapy" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 24, 2018 Would be interested in trying a different style of EMR. Pros I like that it alerts the user when there are cosigns to be completed. It also alerts the therapist when a note is completed. Cons There is no easy way to read the note in a narrative format. Sometimes I felt as though I missed a category or double documented because I did not know where would be the most appropriate place to put documentation. No way to schedule patients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Tim S. assoc director of physical therapy ### "overall, I like the product. it can be customized to meet our growing needs." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 January 29, 2018 Pros Medilinks is geared towards rehab specifically so it meets the needs of our department. For example, it tracks insurance authorizations automatically and alerts the end use when needing further authorization. It will also automatically alert the end user when a modifier is needed for billing. Within 1 system we can chart, bill and track productivity. Cons Since growing bigger, customer service has suffered. We do not get fast answers to questions posted. Cases get closed after Medilinks responds even if it does not solve our issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Administrative Assistant Hospital & Health Care ### "MediLinks is great for our rehabilitation department in a major hospital" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2018 Pros Our department appreciates the various reporting tools available. MediLinks tracks just about everything for our rehabilitation department. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Debbie B. Patient Assessment Manager ### "Friendliest staff EVER! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 23, 2018 We have an older version, so this may not be a fair question for us. Because everything IS so "pre-set" you have to make sure that everyone invests the time to make sure their documentation is individualized rather than just relying on the previous documentation to flow forward. That being said though, if you do need to change something in the documentation it is very easy to do so. Pros I absolutely LOVE the IRFPAI module-it takes away all the guesswork (and math) and helps me follow the CMS rules for obtaining the most appropriate scores. The charting templates can be customized to meet our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Aimee W. Manager of therapy services Medical Practice ### "Medilinks in outpatient clinics" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 October 4, 2017 Pros Medilinks keeps us up to date on our Medicare and Joint Commission documentation guidelines, has good support for concerns and we have benefitted from the ability to have the option to change our templates. Cons No ability to have quick text, task lists are slow to load as are reports. Would benefit from quicker ability to respond to customer issues instead of waiting for next update. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180875/WellSky-Rehabilitation/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.