# WellSky Rehabilitation Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WellSky Rehabilitation Software - reviews, pricing plans, popular comparisons to other Physical Therapy products and more.

Source: https://www.capterra.com/p/180875/WellSky-Rehabilitation/pricing

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# 

 WellSky Rehabilitation Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

WellSky Rehabilitation

## What is WellSky Rehabilitation?

WellSky Rehabilitation (formerly MediLinks) is a web-based electronic health record that goes beyond basic functions like documentation and billing to offer centralized scheduling, prioritized workflow management, and practice management reporting. WellSky Rehabilitation equips your team with the content and tools needed to collaborate effectively.

## What is WellSky Rehabilitation used for?

[Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Applied Behavior Analysis](https://www.capterra.com/applied-behavior-analysis-software/)[Speech Therapy](https://www.capterra.com/speech-therapy-software/)

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WellSky Rehabilitation

4.2 (18)

VS.

[4.3 (709)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting Price

Contact vendor

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (18)

Ease Of Use

4.5 (709)

Value For Money

4.0 (15)

Value For Money

4.2 (579)

Customer Service

4.1 (15)

Customer Service

4.3 (645)

## WellSky Rehabilitation alternatives

[4.6 (89)](https://www.capterra.com/p/190479/Nookal/reviews/)

Starting price

$55.00

Per User, Per Month

Highest Rated

[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

[4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Starting price

$19.00

Per User, Per Month

[WebPT](https://www.capterra.com/p/92920/WebPT/)

[4.2 (479)](https://www.capterra.com/p/92920/WebPT/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/92920/WebPT/)

[View all alternatives](https://www.capterra.com/p/180875/WellSky-Rehabilitation/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Charting

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Customizable Templates

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Practice Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Treatment Planning

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create treatment plans that document interventions and outcomes to track patient progress

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

WellSky Rehabilitation 33 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage various aspects of appointments including booking, rescheduling, canceling

Creation, administration, and evaluation of assessments or tests

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Track and manage adherence to policies for any service, product, process, or supplier

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Manage and store data in a database

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Database of frequently used, popular workout routines

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Manage and support multiple locations

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Customizable notes that help healthcare professionals document and track patient progress

Reporting on how each user, task or process has advanced since its initiation

Active reporting of data and metrics

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Plan availability and assign specific time slots for tasks and resources

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Create, design and manage workflows for repetitive tasks

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Features

4.0 (18)

4.0

Based on 18 reviews

## Pricing

Value for money

4.0 (15)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.0 (15)

4.0

Based on 15 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (15)

4.1

Based on 15 reviews

## User reviews

Overall rating

4.2

Based on 18 reviews

Filter by rating

5(10)

4(4)

3(3)

2(0)

1(1)

Mentioned topic

Sorted by most recent

LH

Lori H.

Director of rehab

Hospital & Health Care

### "fair implementation "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

September 9, 2025

fair - the entire process for upgrade was plagued with issues that are still occurring. Reports that we said we needed were not built in

Pros

that it us rehab based ease of use quicker documentation, tina and Virginia support compatible with epic

Cons

what was missing as compared to medilinks and was not aware - slowness numerous issues with go live authorizations don't interface into epic

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Sondra M.

Owner

Hospital & Health Care

### "Worst experience ever!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 20, 2020

I have lost $500K because of the poor billing platform that Wellsky uses called Citrix. The customer service for Citrix is horrible. Wellsky staff don't know anything about it. The training minimal. No user manual. No training videos as promised. This has been a very bad experience and Wellsky is to blame. On top of that, it was very hard to find anyplace to leave a review!

Pros

The sales pitch was very good. They made great promises.

Cons

The billing clearinghouse portion called Citrix.

Reasons for choosing WellSky Rehabilitation

Great sales pitch and promises to create a system that would be great for our company. They haven't lived up to the promises after 1 year.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Alyssa K.

Physical Therapist

Health, Wellness and Fitness

### "Documentation for PT"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

October 15, 2019

Ease and efficiency of evaluation documentation with saving templates, not as redundant as other documentation systems.

Pros

Can save templates, easy to schedule patients, easy to find information on patients that you can see quickly

Cons

Very hard to navigate OASIS start of cares, does not automatically save notes, hard to navigate within system

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Physical Therapist Assistant

Hospital & Health Care

### "Sometimes time consuming"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 20, 2019

Pros

I like that it covers various aspects of rehab.

Cons

Scheduling can be tedious, slow and glitchy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Akini L.

Informaticist

Hospital & Health Care

### "Medilinks "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 11, 2019

Pros

It provides a unique value such as scheduled treatments and timed interventions for the RTs to follow

Cons

It’s limitations on documentation for the RT’, and lack of use for other clinicians

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CR

Carli R.

occupational therapist

Medical Practice

### "use of Medilinks for outpatient therapy"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 24, 2018

Would be interested in trying a different style of EMR.

Pros

I like that it alerts the user when there are cosigns to be completed. It also alerts the therapist when a note is completed.

Cons

There is no easy way to read the note in a narrative format. Sometimes I felt as though I missed a category or double documented because I did not know where would be the most appropriate place to put documentation. No way to schedule patients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Tim S.

assoc director of physical therapy

### "overall, I like the product. it can be customized to meet our growing needs."

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

January 29, 2018

Pros

Medilinks is geared towards rehab specifically so it meets the needs of our department. For example, it tracks insurance authorizations automatically and alerts the end use when needing further authorization. It will also automatically alert the end user when a modifier is needed for billing. Within 1 system we can chart, bill and track productivity.

Cons

Since growing bigger, customer service has suffered. We do not get fast answers to questions posted. Cases get closed after Medilinks responds even if it does not solve our issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Administrative Assistant

Hospital & Health Care

### "MediLinks is great for our rehabilitation department in a major hospital"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2018

Pros

Our department appreciates the various reporting tools available. MediLinks tracks just about everything for our rehabilitation department.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

Debbie B.

Patient Assessment Manager

### "Friendliest staff EVER! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 23, 2018

We have an older version, so this may not be a fair question for us. Because everything IS so "pre-set" you have to make sure that everyone invests the time to make sure their documentation is individualized rather than just relying on the previous documentation to flow forward. That being said though, if you do need to change something in the documentation it is very easy to do so.

Pros

I absolutely LOVE the IRFPAI module-it takes away all the guesswork (and math) and helps me follow the CMS rules for obtaining the most appropriate scores. The charting templates can be customized to meet our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Aimee W.

Manager of therapy services

Medical Practice

### "Medilinks in outpatient clinics"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

October 4, 2017

Pros

Medilinks keeps us up to date on our Medicare and Joint Commission documentation guidelines, has good support for concerns and we have benefitted from the ability to have the option to change our templates.

Cons

No ability to have quick text, task lists are slow to load as are reports. Would benefit from quicker ability to respond to customer issues instead of waiting for next update.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/180875/WellSky-Rehabilitation/reviews/)

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