# Cliniko Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Cliniko Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more. Source: https://www.capterra.com/p/180878/Cliniko --- # Cliniko Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cliniko ## What is Cliniko? Cliniko is a complete practice management application that's ideal for appointment scheduling in your busy healthcare business. Now with secure telehealth features, you can manage your calendar, take online bookings, process online payments, and more. It works great for solo practitioners, large teams, and anything in between. Loved by physiotherapists, podiatrists, therapists, chiropractors, massage therapists, and more. Try it free for 30 days with no payment information required. ## What is Cliniko used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Massage Therapy](https://www.capterra.com/massage-therapy-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Starting price $45 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cliniko?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cliniko.com/&name=Cliniko) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cliniko 4.7 (23) VS. [4.7 (3,609)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $45 Per User, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (23) Ease Of Use 4.6 (5,691) Value For Money 4.6 (20) Value For Money 4.6 (4,470) Customer Service 4.7 (21) Customer Service 4.6 (4,261) ## Cliniko alternatives [4.8 (496)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (256)](https://www.capterra.com/p/154785/GoReminders/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (2,822)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (1,444)](https://www.capterra.com/p/142138/Shedul-com/reviews/) Starting price $14.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180878/Cliniko/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Client Database 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Confirmations/Reminders 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Appointment Scheduling 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Schedule appointments via a calendar For Physical Therapy 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Designed specifically for physical therapy practices Mobile Access 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Online Booking 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Cliniko 96 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools for the systematic analysis of various types of data or statistics Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Schedule in-person or online classes Electronic storage of stakeholder contact information Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Electronic signing method that validates the authenticity and integrity of a digital document Track products that are for sale at a reduced price or part of coupon promotions Store and organize documents in a centralized system Transfer of data from one computer system to another Electronically collect payments for goods or services Digitally sign online documents Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Create and securely store digital patient records Plan an event's time and location Public or private sharing of digital files such as documents, audio/video, images, and more Serves chiropractic practices Software specialized for dermatologists For family practices For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. For medical practices that specialize in the diagnosis and treatment of eye disorders Designed for pain management practices & departments Designed specifically for physical therapy practices Intended to be used by podiatrists Must serve psychiatrists/psychiatric practices Store, manage and track all forms in a centralized location Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status Compliant with healthcare rules and regulations around the world Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Transactions that typically involve face-to-face interactions between the payer and the payee Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage billing and payments for a healthcare provider Administer and track medication inventory, schedules, dosage, and side-effects Access software remotely via mobile devices Manage and support multiple locations Supports practices with multiple healthcare professionals For practices with multiple providers Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Send personal messages to clients or attendees Book meetings and appointments through a website or digital platform Create new forms and/or use ready-made online form templates Accept and process online payment transactions In-person, onsite registration Maintain records necessary for compliance with Occupational Health and Safety Administration requirements Allow communication between the company and patients via messages, SMS, emails, phone, and more Patients can register for appointments in advance online Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Manage physician availability and schedules Accept and process customer payments for products or services using hardware and software Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Customizable notes that help healthcare professionals document and track patient progress Active reporting of data and metrics Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Connect with meeting participants remotely over video Monitor wait time and abandonment for incoming requests that have not been routed Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.5 (23) 4.5 Based on 23 reviews ## Pricing Value for money 4.6 (20) Free Trial Free Version Basic $45.00 Per User,Per Month Value for money 4.6 (20) 4.6 Based on 20 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ SimpleSet](https://www.capterra.com/p/233170/SimpleSet/)[ AskNicely](https://www.capterra.com/p/141434/AskNicely-for-NPS/)[ Foodzilla](https://www.capterra.com/p/206847/Foodzilla/)[ Total Synergy](https://www.capterra.com/p/23086/Synergy-AEC/)[ TeleHab](https://www.capterra.com/p/207551/TeleHab/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (21) 4.7 Based on 21 reviews ## User reviews Overall rating 4.7 Based on 23 reviews Filter by rating 5(20) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent CG Chelsea G. Administrator Health, Wellness and Fitness ### "Streamlined Patient Relationship System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2025 Cliniko is a streamlined and user friendly patient management system, it is great for appointment bookings, clinical notes and billing, as well as administration tasks. Pros I love how easy it was to learn and teach to new employees, it is easy to navigate and has a good online booking and integrates SMS reminders. Cons It has limited integration with our accounting system, and some reports could be slightly more detailed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RP Robin P. Director Financial Services ### "Great Value For Money Entry Level System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 February 10, 2025 Very positive. Again for the associated costs, it is an excellent value for money piece of software Pros Price point. For the comprehensive functionality that it provides it is ery reasknably priced Cons Lack of ability to generate recurring invoices. Lack of ability to manage a membership Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Adam H. Director Health, Wellness and Fitness ### "Great clinic software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2024 Very happy with the software. Easy for th user to book and plenty of features to warrant subscription cost Pros Ease of booking online and easy to view and manage staff diaries Cons Can be hard to get/amend code for iframe to embed into website. However support are happy to assist Switched from [TM3](https://www.capterra.com/p/27328/TM2/) Forced to switch from TM2 to TM3. Cliniko came recommended, more user friendly and cheaper Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GG Ge G. na Mental Health Care ### "' As of now the issue is resolved ' - the biggest, irresponsible lie " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 20, 2023 see above Pros i used to like the online booking but the software has glitches that make it unreliable - an unforgivable point for reliable business Cons emails are sent by the platform and a feedback is given to the user that the email was sentbut it turns out that some are never sent and the use is NOT NOTIFIED .. so one could not really trust this software unless they verify that communications are indeed sent (which is a waited of time)then the team will say 'As of now the issue is resolved' ... but the problem is still going on basically, you can not really trust the software nor the support Reasons for choosing Cliniko the online scheduling support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jen C. Head Receptionist Health, Wellness and Fitness ### "Click and Book!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2023 I am so happy and satisfied with this software. It is very user friendly. Pros The feature I like most is when booking an appointment of the patients and processing payments. Just few clicks and good to go. Cons There is no downside on this software. All are very useful and easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Gina S. Doctor Health, Wellness and Fitness ### "Brilliant software package " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 7, 2022 Pros Very easy and intuitive to use - good value for money Cons Can’t think of any. I have been very happy with the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MJ Mark Jill S. Receptionist Medical Practice ### "Clean and Economic (Clin-iko)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2022 My overall experience with Cliniko is that it's very easy to use. Even our therapists are saying that they have freedom because they can also control their schedule, whenever,wherever. Pros It's very easy to use. It's not very hard to understand. When I started, on my very first day, I already know how the scheduling works. Cons When exporting data from Cliniko, I hope there's a way that it's automated without requesting help from the Product Support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC jennifer c. head receptionist Health, Wellness and Fitness ### "Cliniko" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2022 Excellent Pros Appointment scheduling is very efficient and very easy to use. Cons Nothing. All are perfect and will recommend this to other facility Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Richmont M. Receptionist Health, Wellness and Fitness ### "User Friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2022 It really makes my life easier and manageable in timings when we are talking about booking of clients. I love how the system works easier even for the beginner, because it is very easy to understand. Pros I like the fact that it is very easy to use in terms of booking an appointment for the client. Very minimalist that you don't even need to select plenty of options when booking a client nor selecting a therapist. Cons I think the least is the messaging sections, though we know its absolutely amazing that we get that thing on CLiniko, however, I don't used that section on a daily basis. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LH Lotti H. sports therapist Health, Wellness and Fitness ### "Wonderful software a must have for sports injury clinic. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2022 fantastic service, great support, wonderful product. highly recommend. Pros the ease of use, the ability for it to keep our clinic running smoothly. A must have to support the clients, staff and management. Cons could make it so you can have certain times booked out for one type of appointment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180878/Cliniko/reviews/) Popular comparisons [Zanda vs Cliniko](https://www.capterra.com/compare/180530-180878/Power-Diary-vs-Cliniko)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)