Red Guava

Cliniko


4.5 / 5
3 reviews

Who Uses This Software?

Allied Health Practitioners. Osteopaths, Massage Therapists, Chiropractors, Physiotherapists, Exercise Physiologists, Veterinary Medicine, and more!


Average Ratings

3 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month
  • Pricing Details
    $49 /m for 1 practitioner $99 /m for 5 $149 /m for 8 $199 /m for 12
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Red Guava
  • www.cliniko.com/
  • Founded 2010
  • Australia

About Cliniko

Cliniko is reliable, trusted, and a secure practice management solution. It is friendly, fast and feature-rich software for managing your healthcare business. There is a no-nonsense set up, it's absolutely brimming with features, and there is free support - Forever! Totally free to try!


Cliniko Features

  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling

Cliniko Reviews Recently Reviewed!


Pros and cons of cliniko

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that customer service is always helpful and responsive. It's easy to use, the functions always gets upgrades and new updates are always added, meaning the company takes feedback seriously to improve on the profict

Cons: The integration with the accounting software xero isn't fantastic. It syncs one way only so any changes to the invocie in cliniko dojesbt get reflected automatically in xero

The finance features are basic

The automatic sms to patient to remind them of their appointment is a hit And miss, it can indicate the message is sent but patient didn't receive the reminder- this is a long standing problem so hopefully they can improve the reliability this

Overall: Overall is great for patient documentation and patient scheduling and user friendly

Capterra loader

Best Software for Managing your Clinic

Jan 24, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate in, I like the staff dashboard - great way for staff to stay in touch (a question or even wishing someone a happy birthday) it creates decent reports for my marketing in regards to referral sources

Cons: I wish there was more in depth reporting options or trends notifyer

Overall: I truly love this software manager, I can easily see at what location each staff are working in and have access to so much. The reminders are great, the appointment scheduler is easy to use. Very user friendly. Archived patients are still accessible and software has been very reliable. A high recommendation for this one if you are in the market for a clinic management software.

Cliniko review

Nov 16, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of re-scheduling appointments and how easy it is to schedule appointments in general

Cons: I would like to see the option added of when a note is written that, once it is saved, it auto-populates the date it is written, instead of having to manually type in the date for each note. I have seen this in other scheduling systems

Overall: Clinko is the first appointment scheduling system I have used and was very easy to learn and navigate. I would recommend it

Vendor Response

by Red Guava on November 19, 2018

Hi Carolyn!

If you create the treatment from the appointment itself, it will populate the date of the appointment, as well as the date that you created the note!

You can check out this screen grab for some steps! https://cl.ly/6c374f2c9481

Here is the help guide as well! It gives you all the details you may need to create a treatment note: https://help.cliniko.com/writing-patient-notes/treatment-notes/write-a-treatment-note

Jason