--- title: "Cliniko Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cliniko Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/180878/Cliniko/" page_type: "product" language: "en" --- # Cliniko Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cliniko ## What is Cliniko? Cliniko is a complete practice management application that's ideal for appointment scheduling in your busy healthcare business. Now with secure telehealth features, you can manage your calendar, take online bookings, process online payments, and more. It works great for solo practitioners, large teams, and anything in between. Loved by physiotherapists, podiatrists, therapists, chiropractors, massage therapists, and more. Try it free for 30 days with no payment information required. ## What is Cliniko used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Massage Therapy](https://www.capterra.com/massage-therapy-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Starting price $45 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cliniko?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cliniko.com/&name=Cliniko) ## Cliniko Overview Updated August 2026 AI summary Cliniko provides appointment scheduling and practice management for small and midsize organizations, covering needs such as calendar management, online booking, billing, and clinical documentation. Its feature set includes customizable forms, patient records, reminders, and role-based permissions, with options for multi-location use and integrations. Cliniko is deployed via cloud-based, web, Mac, and Windows platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cliniko 4.7 (23) VS. [4.7 (3,648)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $45 Per User, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (23) Ease Of Use 4.6 (3,645) Value For Money 4.6 (20) Value For Money 4.6 (3,256) Customer Service 4.7 (21) Customer Service 4.6 (3,275) ## Cliniko alternatives [4.8 (289)](https://www.capterra.com/p/154785/GoReminders/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (205)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180878/Cliniko/alternatives/) ## FAQs about Cliniko Overview ### Which roles and teams benefit most from Cliniko? Cliniko is most used by clinic owners, directors, and practice managers overseeing appointments, billing, and daily operations. Front-desk teams and administrators rely on it for scheduling, reminders, and patient intake, while physiotherapists, occupational therapists, doctors, and other therapists use it to document care, manage treatment plans, and streamline patient visits. Answer based on 23 reviews Overview ### What company size and industries is Cliniko built for? Cliniko is built for small health practices, with 100% of reviewers from small businesses and 74% in Health, Wellness and Fitness. It is aimed at allied health practitioners such as osteopaths, massage therapists, chiropractors, physiotherapists, exercise physiologists, veterinarians, psychiatrists, and podiatrists, with limited use in software and financial services. Answer based on 23 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Cliniko? Cliniko offers appointment scheduling, booking management, calendar sync, and recurring appointments for practice calendars. It includes patient records management, charting, SOAP notes, progress notes, and document storage for clinical documentation. Other features cover billing and invoicing, payment processing, online booking, reminders, SMS messaging, and role-based permissions. Integrations ### Which third-party tools and platforms does Cliniko integrate with? Cliniko integrates with 10 third-party tools and platforms, including Mailchimp, Rehab My Patient, Xero, HealthEngine, MyHealth1st, AskNicely, APIANT, and Meta for Business. Its catalog also lists Snapforms, TeleHab, TrackActive, Wibbi, Foodzilla, Total Synergy, SimpleSet, and Fingerink. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Cliniko offer? Cliniko provides documentation and videos to help teams get started. Documentation gives written reference material for setup and feature guidance, while videos offer visual walkthroughs that users can review at their own pace for training and onboarding support. Answer based on 1 reviews Getting Started and Support ### What customer support options does Cliniko offer? Cliniko provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe support as prompt, friendly, and clear, with chat responses often arriving quickly. Some also note that answers come within about an hour and that support helps resolve issues without much back-and-forth. Answer based on 4 reviews ## Features AI summary Based on 14,022 Appointment Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Cliniko supports all three of the features reviewers rate most highly: **Appointment Management**, **Calendar Management**, and **Online Booking**. Combined, these capabilities help businesses coordinate bookings, keep schedules accurate and up to date, and give clients an easy way to reserve appointments online, allowing teams to reduce admin work and manage daily availability more efficiently. Appointment Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Online Booking 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Confirmations/Reminders 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Mobile Access 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Client Database 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Appointment Scheduling 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Cliniko 99 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - Event Scheduling: Plan an event's time and location - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Chiropractors: Serves chiropractic practices - For Dermatologists: Software specialized for dermatologists - For Family Medicine: For family practices - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Ophthalmologists: For medical practices that specialize in the diagnosis and treatment of eye disorders - For Pain Management: Designed for pain management practices & departments - For Physical Therapy: Designed specifically for physical therapy practices - For Podiatrists: Intended to be used by podiatrists - For Psychiatrists: Must serve psychiatrists/psychiatric practices - Forms Management: Store, manage and track all forms in a centralized location - Health Monitoring: Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - One-to-One Messaging: Send personal messages to clients or attendees - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Online Payments: Accept and process online payment transactions - Onsite Registration: In-person, onsite registration - OSHA Recordkeeping: Maintain records necessary for compliance with Occupational Health and Safety Administration requirements - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Intake: Patients can register for appointments in advance online - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Physician Scheduling: Manage physician availability and schedules - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Conferencing: Connect with meeting participants remotely over video - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.5 (23) 4.5 Based on 23 reviews ## Pricing Value for money 4.6 (20) Free Trial Free Version Basic $45.00 Per User,Per Month Value for money 4.6 (20) 4.6 Based on 20 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ SimpleSet](https://www.capterra.com/p/233170/SimpleSet/)[ AskNicely](https://www.capterra.com/p/141434/AskNicely-for-NPS/)[ Foodzilla](https://www.capterra.com/p/206847/Foodzilla/)[ Total Synergy](https://www.capterra.com/p/23086/Synergy-AEC/)[ TeleHab](https://www.capterra.com/p/207551/TeleHab/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (21) 4.7 Based on 21 reviews ## User reviews Overall rating 4.7 Based on 23 reviews Filter by rating 5(20) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent CG Chelsea G. Administrator Health, Wellness and Fitness ### "Streamlined Patient Relationship System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2025 Cliniko is a streamlined and user friendly patient management system, it is great for appointment bookings, clinical notes and billing, as well as administration tasks. Pros I love how easy it was to learn and teach to new employees, it is easy to navigate and has a good online booking and integrates SMS reminders. Cons It has limited integration with our accounting system, and some reports could be slightly more detailed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RP Robin P. Director Financial Services ### "Great Value For Money Entry Level System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 February 10, 2025 Very positive. Again for the associated costs, it is an excellent value for money piece of software Pros Price point. For the comprehensive functionality that it provides it is ery reasknably priced Cons Lack of ability to generate recurring invoices. Lack of ability to manage a membership Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Adam H. Director Health, Wellness and Fitness ### "Great clinic software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2024 Very happy with the software. Easy for th user to book and plenty of features to warrant subscription cost Pros Ease of booking online and easy to view and manage staff diaries Cons Can be hard to get/amend code for iframe to embed into website. However support are happy to assist Switched from [TM3](https://www.capterra.com/p/27328/TM2/) Forced to switch from TM2 to TM3. Cliniko came recommended, more user friendly and cheaper Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GG Ge G. na Mental Health Care ### "' As of now the issue is resolved ' - the biggest, irresponsible lie " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 20, 2023 see above Pros i used to like the online booking but the software has glitches that make it unreliable - an unforgivable point for reliable business Cons emails are sent by the platform and a feedback is given to the user that the email was sentbut it turns out that some are never sent and the use is NOT NOTIFIED .. so one could not really trust this software unless they verify that communications are indeed sent (which is a waited of time)then the team will say 'As of now the issue is resolved' ... but the problem is still going on basically, you can not really trust the software nor the support Reasons for choosing Cliniko the online scheduling support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jen C. Head Receptionist Health, Wellness and Fitness ### "Click and Book!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2023 I am so happy and satisfied with this software. It is very user friendly. Pros The feature I like most is when booking an appointment of the patients and processing payments. Just few clicks and good to go. Cons There is no downside on this software. All are very useful and easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Gina S. Doctor Health, Wellness and Fitness ### "Brilliant software package " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 7, 2022 Pros Very easy and intuitive to use - good value for money Cons Can’t think of any. I have been very happy with the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MJ Mark Jill S. Receptionist Medical Practice ### "Clean and Economic (Clin-iko)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2022 My overall experience with Cliniko is that it's very easy to use. Even our therapists are saying that they have freedom because they can also control their schedule, whenever,wherever. Pros It's very easy to use. It's not very hard to understand. When I started, on my very first day, I already know how the scheduling works. Cons When exporting data from Cliniko, I hope there's a way that it's automated without requesting help from the Product Support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC jennifer C. head receptionist Health, Wellness and Fitness ### "Cliniko" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2022 Excellent Pros Appointment scheduling is very efficient and very easy to use. Cons Nothing. All are perfect and will recommend this to other facility Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Richmont M. Receptionist Health, Wellness and Fitness ### "User Friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2022 It really makes my life easier and manageable in timings when we are talking about booking of clients. I love how the system works easier even for the beginner, because it is very easy to understand. Pros I like the fact that it is very easy to use in terms of booking an appointment for the client. Very minimalist that you don't even need to select plenty of options when booking a client nor selecting a therapist. Cons I think the least is the messaging sections, though we know its absolutely amazing that we get that thing on CLiniko, however, I don't used that section on a daily basis. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LH Lotti H. sports therapist Health, Wellness and Fitness ### "Wonderful software a must have for sports injury clinic. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2022 fantastic service, great support, wonderful product. highly recommend. Pros the ease of use, the ability for it to keep our clinic running smoothly. A must have to support the clients, staff and management. Cons could make it so you can have certain times booked out for one type of appointment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180878/Cliniko/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Zanda vs Cliniko](https://www.capterra.com/compare/180530-180878/Power-Diary-vs-Cliniko)