# Auris Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Auris Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more.

Source: https://www.capterra.com/p/180884/Auris

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# 

 Auris Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Auris

## What is Auris?

AI-powered platform which curates consumer insights from the buzz around topics of interest. Used by leading brands, globally.

## What is Auris used for?

[Reputation Management](https://www.capterra.com/reputation-management-software/)[Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Auris?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://genylabs.io&name=Auris)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Auris

4.6 (5)

VS.

[4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting Price

$99

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (5)

Ease Of Use

4.7 (6,027)

Value For Money

4.4 (5)

Value For Money

4.5 (5,926)

Customer Service

4.6 (5)

Customer Service

4.6 (5,723)

## Auris alternatives

[4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.1 (77)](https://www.capterra.com/p/207701/Hibu/reviews/)

Starting price

$449.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[4.2 (235)](https://www.capterra.com/p/277011/Brandwatch/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[VideoExpress](https://www.capterra.com/p/10019949/VideoExpress/)

[4.7 (6,027)](https://www.capterra.com/p/10019949/VideoExpress/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10019949/VideoExpress/)

[View all alternatives](https://www.capterra.com/p/180884/Auris/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Real-Time Notifications

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Reporting/Analytics

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Sentiment Analysis

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Machine Learning

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Multi-Language

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and support multiple languages

Natural Language Processing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process and analyze human language in text or audio form

Auris 23 features

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Compare key metrics for the business against prominent players in the industry

Evaluating strengths and weaknesses of companies with the same target audience

Encourage your customers to promote your company by providing materials, tools, and reward programs

Initiate interactions with customers by proactively starting conversations or providing informational content

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Intended to be used by online stores

Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups.

Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts.

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple languages

Process and analyze human language in text or audio form

Streamlining repetitive tasks and activities through automated and predefined workflows

Notifications that are delivered to users as soon as an event occurs

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Monitor social media sites for specific keywords

Review data from past periods to reveal recurring tendencies and predict future performance

Get Advice

We can help you find the software with the features you need.

Features

4.2 (5)

4.2

Based on 5 reviews

## Pricing

Value for money

4.4 (5)

Free Trial

Free Version

Basic

$99.00

Per User,Per Month

Value for money

4.4 (5)

4.4

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (5)

4.6

Based on 5 reviews

## User reviews

Overall rating

4.6

Based on 5 reviews

Filter by rating

5(3)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Fouber

Health, Wellness and Fitness

### "Great choice if you work on ulti language markets"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 16, 2023

Easy to use and very precise on the transcriptions and translations.

Pros

Very accurate transcribing videos and audios, paired with the translations its a very usefull tool.

Cons

It could have some automatisms like remove silences.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Suraj M.

Senior Manager - Corporate Communications

Hospital & Health Care

### "My two cents"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 15, 2021

Pros

UI - The platform is intuitive and easy to use. It synchronises all data across all platforms and provides a coherent view.

Cons

Functionality around the word-cloud (hot topics, trending hashtags) is required. If team, can make it clickable and route it to respective review/statement to get an insight.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NH

Nikita H.

Deputy Manager- Marketing

Real Estate

### "ORM has become pretty smooth with AURIS"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 16, 2019

Would surely recommend AURIS for ORM

Pros

AURIS really helps us in keeping a smooth record of ORM activities! All the alerts, emails and reports are generated timely helping us analyze the current scenario of the business and strategize the future activities efficiently.

Cons

Sometimes the data recorded has inaccuracy but the staff helps us resolving the issue in no time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 18, 2019

Thank you for this! Your feedback has been relayed to both the customer success and product teams. We'd keep improving upon how we deliver consumer & brand insights.

MC

Mithun C.

Senior Manager Digital Marketing

Automotive

### "Good Product but more advanced features"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 9, 2019

Great Product but could be better discovery of features and so as the UI& UX could be little improved.

Pros

All at one place, perfect for ORM. All social media channels be it Fb , Linkedin , Twitter,Google Reviews.

Cons

Better discovery of features, UI& UX could be little better

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 18, 2019

Thank you for this! Your feedback has been relayed to both the customer success and product teams. We'd keep improving upon how we deliver consumer & brand insights.

VR

Vinod r.

Digital Marketing Manager

Real Estate

### "One of the best online Reputation management software - ORM "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2019

Provide daily details regarding our brand awareness and we gained some deep insights on how and where our brand has been used. Detecting most of the mentions through the internet and social media enables us to act when appropriate and respond directly to specific comments. Monitors industry related important keywords on multiple channels. It allows us to track competitors activities as well. It's doing quite a good job, all in all!

Pros

Excellent easy-to-use ORM and many features. If your specification is not fulfilled with the default approach, you can conveniently customize it with Auris. There are many features that you can deploy after the first implementation as a result of a continuous upgrade

Cons

Some things can be modified. Review of generations and sentiment analysis can be much easier. There is some work to do with a mobile app.

Alternatives considered

[Mention](https://www.capterra.com/p/149705/Mention/)

[SentiOne](https://www.capterra.com/p/160246/SentiOne/)

Reasons for choosing Auris

Due to easy to use, many features, continuous upgrade and support compared to other ORM tools

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 18, 2019

Thank you for this! Your feedback has been relayed to both the customer success and product teams. We'd keep improving upon how we deliver consumer & brand insights.

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