# Starmind Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Starmind Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more.

Source: https://www.capterra.com/p/180895/Starmind

---

# 

 Starmind Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Starmind

## What is Starmind?

Starmind is the smartest, fastest and most intuitive way to connect employees to the expert knowledge they need. Its human-centric patented AI learns who knows what on any given topic and identifies the best colleague to help solve a problem, regardless of their title, department or location.

## What is Starmind used for?

[Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)

Top alternative

Featured

Overall rating

Based on 43 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Starmind?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.starmind.com&name=Starmind)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Starmind

4.5 (43)

VS.

[4.7 (24,100)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

Contact vendor

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (43)

Ease Of Use

4.6 (22,655)

Value For Money

4.3 (20)

Value For Money

4.5 (15,228)

Customer Service

4.5 (22)

Customer Service

4.4 (13,491)

## Starmind alternatives

[4.4 (15,362)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (88)](https://www.capterra.com/p/129326/Axero/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (34)](https://www.capterra.com/p/251791/Haiilo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Content Management

4.4 (17)

76.47% of 17 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Access Controls/Permissions

4.6 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Collaboration Tools

4.5 (11)

63.64% of 11 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Activity/News Feed

4.3 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Continuous profile-based stream of news and activity

Knowledge Management

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Activity Dashboard

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Starmind 32 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Continuous profile-based stream of news and activity

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Provides a channel for team members to share media files, communicate, and work together

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Manage and store data in a database

Graphical representation of data

Caters to sales teams

Search for specific words or phrases within a document or database

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Ability to chat online in real time

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple languages

Allows users to manage data from a number of sources

Process and analyze human language in text or audio form

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Analyze and gain insights into data in real-time

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.3 (43)

4.3

Based on 43 reviews

## Pricing

Value for money

4.3 (20)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.3 (20)

4.3

Based on 20 reviews

## Integrations

[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (22)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (22)

4.5

Based on 22 reviews

## User reviews

Overall rating

4.5

Based on 43 reviews

Filter by rating

5(24)

4(17)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DG

Dinesh G.

Travel Consultant

Leisure, Travel & Tourism

### "Travel"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 15, 2022

good

Pros

Knowledge access, questions get clarified most of the times

Cons

N/A - Nothing to describe, need to explore more to comment

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PD

Paul D.

DMO Account Manager

Oil & Energy

### "Starmind Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 22, 2022

Have enjoyed using the software as it makes technical queries easier to answer.

Pros

Simple to use and allows me to get answers to questions from the team globally rather than having to send multiple emails trying to find the correct person.

Cons

All areas i am happy with for Starmind, the software is simple and easy to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LG

Larion G.

Regional Supply Manager

Chemicals

### "Regional Supply Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 22, 2022

Very satisfied.

Pros

User friendly. Fast. Integrated. Everyone started to use it almost immediately. Added value from te beginning.

Cons

There could be more KPI's and reporting functionalities.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Caroline G.

Product Manager

Electrical/Electronic Manufacturing

### "Great way of connecting employees cross geographical, functional and cultural borders"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2022

Pros

I appreciate the easy-to use interface and the content understanding functionality that helps me identify if similar questions have been asked

Cons

It would have been powerful to being able to connect to other databases and search in documents for the information

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MJ

Matthias J.

Senior Account Executive

Logistics and Supply Chain

### "Starmind is a great tool for sharing internal knowledge, especially for multinational firms "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

February 22, 2022

Pros

\- the product is very easy to use - employees have full access to the knowledge of their colleagues who are located often far away from them - great sytem to share knowledge

Cons

\- The content is not well organized. There are sub categories, but the system does not automatically tell you whether your questions had already been answered in the past or not. That's critical to me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TB

Tomas B.

Client Readiness Solutions Associate

Insurance

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2022

Pros

I like the possibilities of people sharing their knowledge and wisdom freely and easily.

Cons

The software is still a bit "young" hence the amount of active users is low, but it will surely rise!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

UM

Ulysse M.

Manager

Financial Services

### "Efficient access to info"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 22, 2022

Starmind has helped me several times find relevant content without having to ask anyone else but starmind. I am very impressed by Starmind capabilities.

Pros

Info is easy to find using the search bar at the top and suggested exisitng content answering our question

Cons

I believe that sometimes the community does not answer exactly the question asked but then it might also come from the non-clarity of some questions asked.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CA

Christopher A.

Marketing

Insurance

### "Tank you "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 8, 2022

helped at work

Pros

good knowledge mixing, every person can use it

Cons

nothing at all, maybe more feedback possibilities

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jose S.

Senior Risk Engineer

Insurance

### "Starmind rocks!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 8, 2022

Pros

Is a forum for knowledge and to find good answers almost about anything.

Cons

Maybe more media resources can be added, photos, videos.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Torsten S.

Expert Application Engineer

Insurance

### "An excellent platform to build up / support Crowd Intelligence and Know-How Self-Service Models "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 8, 2022

Pros

Great and easy-to-use platform to ease the lives of our IT Servicedesk guys as well as of our entire user community. Using the Starmind is great fun - and even provides knowledge and efficiency benefits.

Cons

As pointed out earlier - sometimes, the "flood" of information tends to be even a bit too much... - Maybe it would be possible to add more obvious options to limit the overall information a little bit - this would make the platform even more valuable, I guess...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/180895/Starmind/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)