Who Uses This Software?

We are built for the behavioral healthcare market -Addiction Recovery -Mental Health -Psych Hospitals -Adolescent -Therapeutic Boarding -In-Patient -Out-Patient -Medication Assisted Treatment


Average Ratings

3 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Alleva
  • www.allevasoft.com
  • Founded 2017
  • United States

About Alleva

EMR for mental health and addiction treatment facilities.


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Alleva Features

  • Appointment Reminders
  • Appointment Scheduling
  • Assessment & Treatment Plans
  • Billing & Invoicing
  • Claims Management
  • E-Prescribing
  • EDI
  • EMR / EHR
  • HIPAA Compliant
  • Inpatient / Residential
  • Multi-Provider Practice
  • Patient Portal
  • Personnel Management
  • Progress Notes
  • Single Provider Practice

Alleva Reviews Recently Reviewed!


EMR Alleva Review

Dec 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I greatly enjoy the accessibility to the support staff their quickness and resolving issues ease of access for staff to train ability to adjust treatment plans accordingly and open communication through informational notes for all staff to be aware and see.

Cons: early on there were some bugs with treatment plan such as dates doubling up and being copy down in objectives but one support staff was made aware they are on top of the met her and quickly corrected the issue. The other issue we see is that certain permissions are not visible on laptop as you would see in desktop regardless if you're rehab admin, therapist, social worker, or doctor.

Overall: The staff has been very supportive and open to communication with our current staff they have been able to correct any errors or issues that we've found with ease and quickness. along with that they are very good at working with billing staff and can ceating forms such as screening tools and concurrent reviews that insurance companies can use very easily and create cases for.

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Best Electronic Health Record

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer service, ease of use, intuitive nature of the software, the ownership of the company. In general, have worked in 3 different EHR's in my career, demoed all of the "best EHR's" and still have chosen to work with Alleva. They are top in my book.

Cons: When we began working with Alleva, they had only been around for a few months. So, we faced challenges of working with a new software as they were in process of improving the system regularly. Otherwise, nothing.

Overall: My overall experience with Alleva has been spectacular. At the end of the day with an EHR, you want top quality customer service and customer experience. I have been happy for the past year, and based on all information I have, will be happy for many years to come.

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Start-up

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The entire Alleva team and their willingness to flex, grow and change as we mature our business model

Cons: More like a nice to have, but the ability to handle all client duties in one spot...VOB's, Clinical notes, Scheduling, billing / invoicing. (big "ask", I know!)

Overall: Alleva has been actively working with our team to develop a "in suite" ability to invoice for co-pays and deductibles