Basic
- Not available
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Pros
It has helped us to improve as an organization and meet licensing needs as well as provide a better platform to serve our clientele.
Software supported basic revenue cycle management functions.
Cons
We felt the sales process was frankly deceptive. We encountered significant problems from day 1 of our implementation, and there was no willingness/ability to problem solve at all.
Time consuming for administrators. Alleva struggled with the flow of the roll out within our business.
"Please choose a different company "
Pros: No redeeming features I can identify. I really cannot advise against using this enough.
Cons: We felt the sales process was frankly deceptive. We encountered significant problems from day 1 of our implementation, and there was no willingness/ability to problem solve at all. Not a single issue we raised was addressed. We were told they were used to working with mental health programs, that the software would be tailored to our needs, and that the support team would be very available to troubleshoot and problem solve. None of this turned out to be the case.
Vendor Response
"Alleva is a GAMECHANGER in the mental health realm. "
Overall: Love it. It has helped us to improve as an organization and meet licensing needs as well as provide a better platform to serve our clientele. We still are implementing it more and more into our practice as time goes on.
Pros: Alleva changed our organizations communications, case management, and documentation to be more complete, impactful, and managable. It has helped our therapists be more effecient and effective with their time and treatment of clients. It has helped us to become CARF accredited and meets all of our multiorganizational needs.
Cons: If there were or are any issues, then they get resolved promptly by the team at Alleva.
Vendor Response