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Alleva

Pricing for Alleva

4.5 (271)
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Alleva has 1 pricing plan

  • No free trial
  • No free version
Credit Card Required: Not provided by vendor
Discount: Custom

Basic

Contact Alleva for pricing.
Pricing Model: Flat Rate
Payment Frequency: Per Month
Basic plan includes:
    Not available

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What do others say about Alleva pricing?

Pricing RatingN/A
Value For Money
4.6(271)

Pros

  • It has helped us to improve as an organization and meet licensing needs as well as provide a better platform to serve our clientele.

  • Software supported basic revenue cycle management functions.

Cons

  • We felt the sales process was frankly deceptive. We encountered significant problems from day 1 of our implementation, and there was no willingness/ability to problem solve at all.

  • Time consuming for administrators. Alleva struggled with the flow of the roll out within our business.

Read Full Reviews Below
Molly R.
Director
Mental Health Care, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: Capterra
November 1, 2023

"Please choose a different company "

Pros: No redeeming features I can identify. I really cannot advise against using this enough.

Cons: We felt the sales process was frankly deceptive. We encountered significant problems from day 1 of our implementation, and there was no willingness/ability to problem solve at all. Not a single issue we raised was addressed. We were told they were used to working with mental health programs, that the software would be tailored to our needs, and that the support team would be very available to troubleshoot and problem solve. None of this turned out to be the case.

Reasons for Choosing Alleva: The sales team made a compelling case that they could meet all of our needs. I had heard about someone with a bad experience. They assured us that was unique and a long time ago, and that the support team would be very responsive. They also added an "out" to our contract to show they were serious. Well, we ended up needing the out, but paid an implementation fee and several monthly payments (not sure what they were charging us for as they seem to have done almost no work except having an intern input some of our questionnaires). We had to switch to another EMR, which made our roll out significantly delayed and cost us a substantial amount.

Vendor Response

By Alleva on November 20, 2023
Hi Molly, We're sorry to hear about your negative experience with Alleva. We want our customers to love the ease and efficiency of our EMR. Your feedback is important to us; We would love to help turn this around. So if there is anything we can do to remedy this, please reach out to our customer support team at https://helloalleva.com/help-center or email your CSM.
Once again, we regret that your experience with Alleva is only one star. We hope to have a chance to make this right for you.
Kilee A.
Assistant Director of Operations
Non-Profit Organization Management, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 22, 2022

"Alleva is a GAMECHANGER in the mental health realm. "

Overall: Love it. It has helped us to improve as an organization and meet licensing needs as well as provide a better platform to serve our clientele. We still are implementing it more and more into our practice as time goes on.

Pros: Alleva changed our organizations communications, case management, and documentation to be more complete, impactful, and managable. It has helped our therapists be more effecient and effective with their time and treatment of clients. It has helped us to become CARF accredited and meets all of our multiorganizational needs.

Cons: If there were or are any issues, then they get resolved promptly by the team at Alleva.

Reasons for Switching to Alleva: Needing something more user-friendly and formattable to what we do.

Vendor Response

By Alleva on September 25, 2022
Hi Kilee, We love to hear that Alleva is helping to streamline your workflow! We believe that less time spent on charting and reporting means there's more time to spend with those in your care. Thank you for the important work you do and thanks so much for the positive review of our platform and for promoting Alleva. If you ever need help, please don't hesitate to reach out; we're always here.