# Alleva Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Alleva the right Electronic Medical Records solution for you? Explore 282 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180899/Alleva/reviews --- Alleva 4.5 (282) [View alternatives](https://www.capterra.com/p/180899/Alleva/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Alleva Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews JB Jacob B Clinical DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “I liked the dashboard "To-do" list feature, it was one of the redeemable features of Alleva.“ May 29, 2025 JB Jacob B Clinical DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “The calendar feature was especially problematic, with appointment statuses unpredictably reverting from “complete” to “open” and scheduled times changing without reason.“ May 29, 2025 CB Cody B Program ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Alleva Makes it easier when it comes to documentation for each individual client, the layout of the page makes it easier to find anything necessary to help you document things properly as well as being able to modify anything on your personal or leave a page.“ April 23, 2024 JB Jacob B Clinical DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “These glitches repeatedly disrupted our clinical workflow, created documentation risks, and undermined our confidence in the platform.“ May 29, 2025 NR Nohemy R Program DirectorMental Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “The flexibility it offers is unparalleled, allowing users to tailor it to their unique requirements effortlessly. Whether it's adjusting settings, adding new features, or fine-tuning existing ones, the system makes it easy to make changes that best suit your program.“ April 23, 2024 JB Jacob B Clinical DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “This created additional work for staff and impacted patient care. Despite submitting both written and verbal reports of these issues, meaningful action was not taken.“ May 29, 2025 HE Heather E Lead TherapistMental Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “It is not difficult to learn the different things that are offered on the site.“ October 14, 2025 JB Jacob B Clinical DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “At times, responses from support leadership felt confrontational or patronizing, which added unnecessary stress to already urgent technical issues.“ May 29, 2025 ## Showing most helpful reviews Showing 1-25 of 282 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bobby C. Executive Director Mental Health Care Used the software for: 6-12 months ### "Alleva is the Bomb!" March 7, 2024 5.0 Top tier. Love utilizing it. Makes all our jobs easier and can’t say enough about the staff assigned to our account. Amazing people. Pros Aleeva is very seamless to use. The functionality and organization is top tier. The staff is one of the best staff’s I have ever worked with. Always there to help and improve the experience. Cons Cost, but we are happy to pay more for Aleeva. Reason for choosing Alleva Better support and functionality. Can’t say enough great things about Aleeva and their team. Switched from [Zen Cart](https://www.capterra.com/p/145901/Zen-Cart/) Better product, better customer service. Review Source Response from Alleva March 8, 2024 Hi Bobby, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. LS Lois S. LPN Mental Health Care Used the software for: Less than 6 months ### "Awesome Alleva" August 22, 2024 5.0 Great, ease of use, geting help is easy and great tool for completing my work Pros User friendly and communication when needing help is excellent Cons I can't think of any thing I can say that is didn't like Switched from [ICANotes](https://www.capterra.com/p/17102/ICANotes/) Company did it, I did not have a say. I'm an employee Review Source Response from Alleva September 3, 2024 Hi Lois, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. EM Emily M. Administrative assistant Hospital & Health Care Used the software for: 6-12 months ### "Bad experience" January 8, 2025 1.0 I would not recommend this product to anyone. It’s expensive, rarely works as it should, business seems careless Pros Alleva could be a good product but there’s so many basic issues. They decide to prioritize new features rather than fixing all the bugs and glitches we all experience. Cons There’s honestly too many to count. Our company is consistently billed inappropriately, it feels like a scam. Constantly logged out when trying to load things. When new features come out, poorly communicated. The build experience and handoffs to different people could be done so much smoother but they seem lost. Have had conversations with leadership at Alleva and always get told standard responses and it seems they don’t actually care about our business and their customers, they just want the paycheck. Review Source ML Marie L. CEO Management Consulting Used the software for: 6-12 months ### "The BEST EMR/EHR on the Market!" June 13, 2024 5.0 I've been using Alleva EMR for a while now, and I must say it's been a game-changer for my practice! The system is intuitive and user-friendly, making it easy for me and my staff to navigate. The integration with other tools has also been seamless, and the support team has been responsive and helpful whenever we've needed them. Overall, Alleva EMR has increased our efficiency and productivity, allowing us to focus on what matters most - providing quality patient care. Highly recommend! Pros The customizable templates have streamlined our workflow, and the robust reporting features have improved our ability to track patient outcomes. Cons It used to have some hiccups but recently the new updates have been great! Switched from [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[BestNotes](https://www.capterra.com/p/73807/BestNotes/)[Lightning Step](https://www.capterra.com/p/223862/Lightning-Step-Suite/) Terrible customer service and they did not have the simplified insights that Alleva has. Review Source Response from Alleva June 18, 2024 Hi Marie, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. CB Cody B. Program Manager Health, Wellness and Fitness Used the software for: 2+ years ### "An EMR you can trust" April 23, 2024 4.0 I've worked with many EMR's in the past and I can say hands down that you guys have been the best company i've ever worked for it's easy to manage easy to train people and the cost is not nearly as high as other competitors hands down best EMR I've ever had. Pros Alleva Makes it easier when it comes to documentation for each individual client, the layout of the page makes it easier to find anything necessary to help you document things properly as well as being able to modify anything on your personal or leave a page. Cons My least favorite thing unfortunately I would have to come back to this one because I can't say at this time that I actually have something I dislike about you guys Reason for choosing Alleva My whole team already knew how leave it worked so it was easier for us to use it as well as the layout is more customizable that we can gear it towards our business. Review Source Response from Alleva June 27, 2024 Hi Ann, Thank you for the 4-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. MF Mark F. Primary Clinician-Therapist Mental Health Care Used the software for: 6-12 months ### "Therapist Appreciates the User Friendly Nature of Allevasoft" August 21, 2024 3.0 Very positive, very useful, and user friendly Pros Ease of use---This platform is easy to use for my needs. The calendar/scheduler is what I work off of more than the Tasks section. From section to section, the workflow for me is rather easy and uncomplicated. Cons Options and lack of versatility (which more options may be coming). Switched from [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/) I did not make the switch as I am not in management Review Source Response from Alleva September 3, 2024 Hi Mark, Thank you for the review! We appreciate the work you do for those in need of care. Thank you for your feedback. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. AM Allison M. Director or UR Mental Health Care Used the software for: Less than 6 months ### "The Raleigh House" August 22, 2024 3.0 \[sensitive content hidden\] have been absolutely incredible to work with and have given so much time and patience to our issues. They are both incredibly knowledgeable about the product and a pleasure to work with. \[sensitive content hidden\], in particular, goes above and beyond to make sure that we can function as a facility when things go awry. This has included building forms for us on an airplane while he flew to another account. He is a valuable asset to the success of your product. Pros It is conceptually a good product and has a pleasing aesthetic Cons I have spent an incredible amount of time building custom forms and intakes that have inevitably broken and had to be rebuilt several times causing massive data losses. The UR module is under developed and begs the input from URs to make it more functional to the department. Switched from [BestNotes](https://www.capterra.com/p/73807/BestNotes/) Could not interface with medical billing or UR Review Source Response from Alleva September 3, 2024 Hi Allison, Thank you for the review! We appreciate the work you do for those in need of care. Thank you for your feedback. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. SS Salvatore S. Director of Operations Mental Health Care Used the software for: 2+ years ### "The best EMR/EHR" March 2, 2024 5.0 Excellence! Great customer service, great support team, User friendly. I've worked with 3 other EMR/EHR's and Alleva made my job considerably easier. Pros Everything that Alleva offers is works well with every facet of our company, and Alleva support is the best of the best. Cons I don't think that there are any cons that I know of. Alternatives considered [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[Praxis EMR](https://www.capterra.com/p/29328/Praxis-EMR/) Reason for choosing Alleva We were looking for an EMR for our newly opened company 5 years ago and and it was obvious that Alleva had the best service, support, and pricing. It was evident that Alleva believed in their service and they weren't just doing it for the money, and they genuinely wanted to help us grow.... and they did. Switched from [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[BestNotes](https://www.capterra.com/p/73807/BestNotes/)[Lightning Step](https://www.capterra.com/p/223862/Lightning-Step-Suite/) Cost primarily, and then I soon realized that I was getting a lot more than I paid for. Review Source Response from Alleva March 4, 2024 Hi Salvatore, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. MA Misty A. Compliance Director Hospital & Health Care Used the software for: 2+ years ### "Alleva is the best out there" April 23, 2024 5.0 Pros I have been working with and utilizing Alleva software for the past 5 years. Alleva has the best customer service, Alleva is always available when you need them. If you need something fixed, a report built, a feature added they are always right their to help. Alleva can be customized to fit your needs and our facility loves that. Very user friendly and ease of use for the end user. As a Rehab Admin I can support my staff with all their needs in updating items to make their job easier. Cons When big updates are pushed out the system can get glitchy but Alleva support is always right there to trouble shoot it with you. Alternatives considered [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/) Reason for choosing Alleva The people connected with Alleva. When looking for a new system we were looking to truly have a partnership and we have that with Alleva. Switched from [Bluestreak](https://www.capterra.com/p/163167/Bluestreak/) needed a more robust system. Something that had Medical and Clinical items to complete what we needed. Review Source Response from Alleva June 27, 2024 Hi Misty, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. KP Kassie P. Administrator Hospital & Health Care Used the software for: 6-12 months ### "DO NOT USE" February 12, 2025 1.0 HORRIBLE. They are forcing our business who is a new and has no clients to continue to pay for services that haven’t even been completed Pros They made everything sound really great. Cons They tricked us into a contract claiming it was a quote Review Source KA Kaitlyn A. Director of Clinical Programming Human Resources Used the software for: Less than 6 months ### "Alleva Review" September 1, 2022 2.0 Mediocre. It would be beneficial if the people training would have some experience in the behavioral health industry.. specifically substance abuse. Not only does the system have a ton of glitches and features that just haven't been created yet.. but when you ask for assistance on a specific substance abuse related EMR issue, it's almost like you're speaking to the Alleva support personnel in another language. Pros The calendar and telehealth feature for appointments is nice. Cons The majority of the system unfortunately. Switched from [ICANotes](https://www.capterra.com/p/17102/ICANotes/) For a more updated, easy to use system. Unfortunately, it's not any better.. the problems are just different. Review Source Response from Alleva September 19, 2022 Hi Kaitlyn, We're sorry to hear about your negative experience with Alleva, with training in particular. We do not often get complaints about the onboarding process. We would love to help turn this around for you.  Could you please contact our customer support team at: https://support.helloalleva.com/kb-tickets/new We will address the issues you are having immediately. Thank you for your feedback, and once again, we regret that you were not pleased with us. We hope to have a chance to make this right for you! GB Greg B. counselor Mental Health Care Used the software for: 6-12 months ### "Alleva use" August 20, 2024 5.0 I am still a novice but I do find it easy to navigate Pros Ease of use. This is my first go-around with computer systems in my life. I was going to retire, but now, I am finding the knowledge to be very important in my life. Cons Freezes up from time to time. There was one time that the system crashed for a couple of days Review Source Response from Alleva September 3, 2024 Hi Greg, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. JL Jeannette L. Assistant Director of Operations Hospital & Health Care Used the software for: 2+ years ### "Alleva Review" March 7, 2024 3.0 I like using the EMR and look forward to more options and updates to the system. The customer service is sometimes hard to get ahold of, but they do make up for that with efforts in assisting with any problems Pros I like that it is user friendly. I also like that Alleva is responsive to our requests. If they can make something function better, then they will do it. Cons It is sometimes hard to get a response from customer service. Also, some work needs to be done in the medical department Review Source Response from Alleva June 27, 2024 Hi Jeannette, Thank you for the review. We appreciate the work you do for those in need of care. We appreciate the feedback so we can improve in the future. If there's anything we can do for you, please don't hesitate to reach out. JM Jared M. Primary Clinician Health, Wellness and Fitness Used the software for: 1-2 years ### "Alleva Review " April 24, 2024 5.0 Pros The scheduler feature in Alleva is a must have. Cons Alleva has the ability to mold our organizations experience to our needs. The updates can sometimes interrupt work flow though are necessary for the overall function of our company. Alleva utilizes many features in Chrome and can sometimes run slowly if the internet connection is not optimal. Review Source Response from Alleva June 13, 2024 Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. AT Amanda T. Lead Therapist Mental Health Care Used the software for: 1-2 years ### "Review for Alleva" August 31, 2022 3.0 Pros I like that certain sections are customizable, such as the Intake/BPS and Discharge Plan/Summary; that enables us to select the information that is most important and useful to us. The ability to create our own custom forms is also helpful, though it would be nice if there were more preset forms to choose from (particularly when it comes to assessments). Alleva's Scheduler is another very useful tool for us; I appreciate how we are able to enter notes through clicking on the appointment in the calendar, and how we are able to see when notes are completed based off the color of the appointment block. Cons One of the biggest features that is missing from this software is a dedicated assessments section. The only pre-built assessments available to us are the PHQ and GAD included in progress notes, and there is no place to view the results apart from going back into the note when it was completed. Having a repertoire of different assessments (e.g., PCL-5, A-DES, AQ, etc.) and a page that displayed results of successive assessments would be a big improvement. Another feature that could use improvement is the Treatment Plan. The layout of the treatment plan is needlessly complicated--each Goal is repeated over again before each Objective corresponding to it, and I have had many clients get confused or lose patience due to that formatting when trying to read through their treatment plan. The navigation on the website is also overly complicated, and it often takes several clicks to get to the page I want (i.e., for a client's medications: click clients, client list, desired client, clients, medications). Additionally, it seems as if the pre-built UR form draws its information from the prebuilt BPS, rather than from the one we have customized to work for our program. For this reason, we're currently just using a Note Template we designed in place of the actual UR form Alleva provides. This has also been our workaround for assessments, and one of the problems with this is that there is no way to utilize data from custom forms for the reports that can be built through Alleva Insights. Review Source Response from Alleva September 19, 2022 Hi Amanda, I want to thank you for taking the time to review Alleva. We are sorry to hear that you've had problems with the EMR. But your feedback will be very helpful to our product team. They are constantly making updates and improvements to the platform. We would love the opportunity to help your program better utilize Alleva in your workflow. If you'd be willing to reach out, one of our customer success managers will respond immediately. Go to: https://support.helloalleva.com/kb-tickets/new This will enable us to address the issues you are having. We are committed to the success of our customers. Thanks again for your feedback, and once again, we regret that you were not pleased with us. We hope to have a chance to improve your experience! KA Kilee A. Assistant Director of Operations Non-Profit Organization Management Used the software for: 1-2 years ### "Alleva is a GAMECHANGER in the mental health realm. " September 22, 2022 5.0 Love it. It has helped us to improve as an organization and meet licensing needs as well as provide a better platform to serve our clientele. We still are implementing it more and more into our practice as time goes on. Pros Alleva changed our organizations communications, case management, and documentation to be more complete, impactful, and managable. It has helped our therapists be more effecient and effective with their time and treatment of clients. It has helped us to become CARF accredited and meets all of our multiorganizational needs. Cons If there were or are any issues, then they get resolved promptly by the team at Alleva. Review Source Response from Alleva September 25, 2022 Hi Kilee, We love to hear that Alleva is helping to streamline your workflow! We believe that less time spent on charting and reporting means there's more time to spend with those in your care. Thank you for the important work you do and thanks so much for the positive review of our platform and for promoting Alleva. If you ever need help, please don't hesitate to reach out; we're always here. AR Aaron R. Admissions Director Mental Health Care Used the software for: 2+ years ### "Young Adult Transition Program Alleva Review" September 28, 2022 4.0 Overall it has been positive. I am disappointed that Alleva cannot solve the two issues that we struggle with (noted above). If those issues were resolved, I would say the product would have been excellent. Pros User Interface is great Ease of use is great Calendar feature works great Set Up was easier than other programs, easy to train staff to use it Cons The CRM part of Alleva is lacking many essential features of a good CRM- which is too bad because it would be great to have them connected. There are two main problems that we have had, that Alleva Support either can't and or won't prioritize resolving due to do the likely workload it would require. - We use the SuperBill function every month for every client and there is no ability to have the diagnostic codes for the sessions populate onto the superbill. This requires us to manually have to add them each month to each SuperBill. This is an essenetial feature of any SuperBill for it to be considered by an insurance company, it needs to be included. - The second issue we run into is that the diagnostic database is not fully comprehensive. There are missing mental health diagnosis' and thus the use has to add them manually. This seems to be another essential feature that is missing. Review Source Response from Alleva September 30, 2022 Hi Aaron, Thank you for taking the time to review Alleva. We appreciate you bringing the issues you've had to our attention. If you would reach out to our customer success department at: https://support.helloalleva.com/kb-tickets/new I believe we can help you to better customize your experience on the platform. We improve and fine-tune our product by relying on feedback like yours. Thanks for your continued patience as we strive to provide the best EMR platform so that treatment centers like yours can be successful. SH Sheena H. Clinical Supervisor Hospital & Health Care Used the software for: 2+ years ### "I am an Alleva Fan!" April 23, 2024 5.0 Pros I love the fact that Alleva is very user friendly. It is very easy for a new hire to learn the system, especially with the rollout of Alleva University. New hires have the ability to get familiar with the system before they even start! What I love the most is their customer service. They are readily available when we need them to address any issues and are willing to go above and beyond, creating teaching aids or having one on one meetings to walk through different tasks. Cons I have yet to identify an issue that Alleva cannot or will not address. Review Source Response from Alleva June 27, 2024 Hi Sheena, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. kB koi B. Facility Manager Mental Health Care Used the software for: 6-12 months ### "Definitely recommending" April 28, 2024 5.0 It has been a fairly decent and uncomplicated experience that allows for us to track the progression or regression of those in our care Pros I especially enjoy the flexibility and the easy navigation Cons There isnt anything that i dislike concerning this product Reason for choosing Alleva It gave us the most freedom to dictate how we treat and manage patients Review Source Response from Alleva May 1, 2024 Hi Koi, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. CB Chris B. Clinical Supervisor Non-Profit Organization Management Used the software for: 1-2 years ### "Daystar Center for Recovery " August 30, 2022 3.0 Great interaction with customer service. It is time consuming to adapt our facility to Alleva. Alleva appears to struggle with understanding out states regulation and overall substance use disorder treatment for our level of care. Pros Customer service has been good. Assisted us in compliance for our state. Treatment planning is good. Customization in certain areas is good. Medical staff cohesion and medication documentation. I love the "rounds" layout for our facility. Overall easy to use. Cons Having to pay extra for features that were originally quoted in the product to track data and information because Alleva invented a new product. Pennsylvania SUD compliance with a lot of aspects. Time consuming for administrators. Alleva struggled with the flow of the roll out within our business. Treatment planning could be improved. Customization appears to be getting better but is hindering at times. Too many way to get to places within the system which can hinder effectiveness and workflow. Reason for choosing Alleva The overall layout that was ORIGINALLY described, ability to data log (which has gone away) and customer service. Review Source Response from Alleva June 27, 2024 Hi Chris, Thank you for the review! We appreciate the work you do for those in need of care. We appreciate your feedback so we cna improve in the future. Thanks again for taking the time to review Alleva EMR. MT Marissa T. Classroom Teacher Mental Health Care Used the software for: 1-2 years ### "An Overview of Usage" April 25, 2024 4.0 Overall usage has been great. It was an easy switch after understanding the database. Pros Pros: 1. The look of Alleva is welcoming. 2. Being able to customize it for what we do is extremely helpful. Cons Cons: 1. Has bugs often. 2. Does not record notes even after saving notes multiple times. 3. Kicks you out of login. Review Source Response from Alleva April 28, 2024 Hi Marissa, Thank you for the 4-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. SH Samantha H. Behavioral Health Technician Hospital & Health Care Used the software for: 2+ years ### "Great user friendly" April 23, 2024 5.0 Overall it's a great program and helps with keeping up with client care Pros All icons are very compatible as well as user friendly Cons how it doesn't record some medications at times. Review Source Response from Alleva April 25, 2024 Hi Samantha, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. AS Abdul S. Clinician Hospital & Health Care Used the software for: 1-2 years ### "Easy to use" April 23, 2024 5.0 Really helpful and good. I have not ran across any negative experiences. It allows me to know where I am at in the completion of tasks. Pros The systems handling of treatment plans assist with identifying problems, objectives and goals. Cons I personally have not had any difficulties at this time. Review Source Response from Alleva June 27, 2024 Hi Abdul, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. TG TerriAnn G. Clinician Mental Health Care Used the software for: 2+ years ### "Primary therapist " April 23, 2024 5.0 Overall I like Alleva I think there are few things that can be changed to make it a better product. Pros It is user friendly and does make documentation easier and faster to complete. Cons When I mistake is done on a treatment plan update I am not able to ease the update. Review Source Response from Alleva June 27, 2024 Hi TerriAnn, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. KB KENYETTA B. RN Hospital & Health Care Used the software for: 2+ years ### "Ease of function " April 24, 2024 4.0 The overall ease of function of the system is not smooth and is time consuming Pros E-scribe function is very easy to use. The communication log serves as a good charting section that can be viewed by all disciplines across the hospital. The document section is easy for locating uploaded information. Cons Difficult to get from one screen to the next Review Source Response from Alleva April 25, 2024 Hi Kenyetta, Thank you for the 4-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.