# Springbot Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Springbot Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more.

Source: https://www.capterra.com/p/180922/springbot-Email-Marketing

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# 

 Springbot Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Springbot

## What is Springbot?

Springbot is the ultimate all-in-one solution for small eCommerce businesses. Our platform simplifies your marketing efforts: helping you focus on site traffic, engage with shoppers, and measure revenue throughout the entire funnel. With pre-made templates, easy drag-and-drop editors, and automated features, you can effortlessly optimize your marketing strategy. Experience the power of Springbot today and watch your eCommerce business thrive.

## What is Springbot used for?

[Marketing Automation](https://www.capterra.com/marketing-automation-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$19

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Springbot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.springbot.com/&name=Springbot)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Springbot

3.0 (6)

VS.

[4.6 (3,431)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$19

Per User, Per Month

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (6)

Ease Of Use

4.6 (2,127)

Value For Money

2.2 (5)

Value For Money

4.5 (2,023)

Customer Service

3.0 (5)

Customer Service

4.5 (2,071)

## Springbot alternatives

[4.5 (6,226)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (2,919)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/180922/springbot-Email-Marketing/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Campaign Analytics

Track and interpret campaign performance metrics

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Conversion Tracking

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Customizable Branding

Add customized logos and colors to align with company branding

Springbot 27 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Add customized logos and colors to align with company branding

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize contracts and forms to collect specific information

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Create and send email blasts/campaigns

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Create landing pages or online forms designed to capture new leads and prospects

Automate workflows and trigger campaigns based on customer actions

See past and upcoming campaigns and communications in a calendar view

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Create many versions of emails, forms, or actions and gauge which is most effective

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Track visibility and traffic from search engines

Group leads or contacts based on their specific characteristics

Send promotional campaigns or transactional messages via text messages

Manage campaigns and track engagement for marketing efforts across social media channels

Create, save, and re-purpose templates for emails, forms, etc.

Monitor activity of individuals who visit your website using cookies

Get Advice

We can help you find the software with the features you need.

Features

2.8 (6)

2.8

Based on 6 reviews

## Pricing

Value for money

2.2 (5)

Free Trial

Free Version

Free

$0.00

Basic

$0.00

Starter

$19.00

Flat Rate,Per Month

Growth

$49.00

Flat Rate,Per Month

Value for money

2.2 (5)

2.2

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

3.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (5)

3.0

Based on 5 reviews

## User reviews

Overall rating

3.0

Based on 6 reviews

Filter by rating

5(1)

4(2)

3(1)

2(0)

1(2)

Mentioned topic

Sorted by most recent

BV

Brandon V.

VP Of Marketing

Automotive

### "Horrible Customer Service and Inept integration team"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 14, 2020

Springbot promises the world and delivers only part of it. I think that is probably standard for most companies. My major issue is the sales call was fabulous and we decided to make a major change because we are on a Magento 2 platform and the ease their integration tool provided was/is truly great. However their integration team is rude, lacking, and unable to deliver. I was promised a seamless transition and instead it took weeks and weeks for me to finally realize what they were telling me was incorrect. I personally lost 20-30 hours of work time doing the wrong table alterations in Magento. I am in the process of fixing the issues so that this CRM lite tool can do what we wanted it to do. I am debating staying with this company as the experience was quite honestly frightful. We have lost out on hundreds of thousands of communications because of this. I am afraid of the loss of profit we have received and honestly I would fire me if I was the CEO as I basically force stopped all outbound email communications during this process.

Pros

They do have an integration plugin for Magento that works as intended.

Cons

No respect for its customers. Lack of understanding of their own product by the integration team. Promises that were never delivered on.

Alternatives considered

[Ontraport](https://www.capterra.com/p/220784/Ontraport/)

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reasons for choosing Springbot

Price and promise that was given.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EB

Eric B.

CTO

Retail

### "Do not work with this company "

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 12, 2020

DO NOT WORK WITH THIS COMPANY. They still have refused to refund us for services they never rendered. It's a scam. They mean well, or do they .... They sell you on customer service. What they mean is aggressive sales tactics and no follow through. DO NOT WORK WITH THIS COMPANY

Pros

Honestly, there is nothing you can't find with one of their competitors. All of their promises are BS.

Cons

DO NOT WORK WITH THIS COMPANY Springbot is the worst company I have had the displeasure of dealing with in a very long time. On every level this company was inept. It took them months to onboard us because the sales rep had zero understanding of their tech and her ego was too big to connect me to their product department. When she finally did, the problem was solved in less than 5 mins. 6 weeks of her not listening to me and that's all it took. After which, it's been nearly 2 months and they still haven't imported our existing list of contacts ..... The biggest failure of this company is their email designers. In 3 months we were not able to get out a single email through their service. Either because of account problems like not importing our contacts or because they don't follow any instructions. Our first email we sent a detailed description of what needed to be included. They didn't follow a single line. They designed an email that was beautiful but has all the wrong links, none of the copy we wrote, and followed zero of our brand strategy. FAIL. The one next one they couldn't get ready on time. The third and final, was a newsletter and they literally copied the text into a blank white email and put my logo on it and called it finished. It didn't have any of our brands colors. Instead it had non branded colors, broken images and guess what... they still hadn't imported our contacts so it wouldn't have mattered.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Alternatives considered

[Brevo](https://www.capterra.com/p/132996/brevo/)

Reasons for choosing Springbot

Promises that weren't kept.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JE

John E.

Digital Marketing Associate

Non-Profit Organization Management

### "Great Possibilities but not there yet"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

February 4, 2020

Springbot has potential but has missed a lot of marks when making drastic changes. Their software could be good, but is not yet there!

Pros

Integration to Adroll Social Integration Quick API to live our live data

Cons

The email editor has too many bugs after their new release Support is slow to almost non-existant Reporting is based upon website revenue, not actual email revenue. The configuration between Magento and Springbot does not tie correctly (1.9 so that may be the problem) Once switching to a different platform, our emails actually made it into mailboxes. It is like their IP address ranges are being blocked and they state they are not. Once switching from their software to a cheaper competitor our revenue increased for our Giftshop not just by paying less, but by inbound email marketing sales. Their segmentation does not make logical sense to marketers. Reporting is not quality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GC

Greg C.

Marketing Director

Retail

### "Springbot is the one to choose."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2019

I use springbot at my day job, recently brought on one of my clients, and will be bringing on a third soon, While early on we had a minor glitch with some of our systems conflicting, they resolved it and have been an integral part of our marketing team from that moment on. If you are looking for a suite of marketing tools that help you save time and make you look REALLY good to your company... ;) Go here NOW :D

Pros

From their "on top of it" customer support and account management, solid tools and services, and most of all truly impressive results, I would not suggest anyone else for Email, Automation, Facebook and Ad services.

Cons

There has not been a single issue that hasn't been resolved quickly and expertly. There is absolutely nothing bad to say about this company!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Business Owner

Retail

### "Good for Starters "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 13, 2019

Pros

Springbot was a big help at the beginning of our business. They showed us the ropes and taught us some good things. They were great!

Cons

Seemed like everything new just cost more money. If you wanted to access a new feature or anything just more money.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Marketing and Advertising

### "Not Recommended"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

February 5, 2019

Pros

Springbot is much more than email marketing but I will stick to review the email portion of the platform. I like that you can create content blocks to paste inside emails. This feature allows me to create different content blocks and easily mix of the content for emails.

Cons

Our open rates don't seem to be very high with Springbot. Also, the options are very basic.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)