# Coviu Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Coviu Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more. Source: https://www.capterra.com/p/180925/Coviu --- # Coviu Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Coviu ## What is Coviu? Coviu is a trusted telehealth platform purpose-built to help US healthcare providers deliver secure, high-quality virtual care. Designed for modern practices and aligned with HIPAA compliance, Coviu offers a seamless experience with à la carte, best-in-class tools that improve patient outcomes, increase provider capacity, and streamline workflows. Coviu enables this through: - Simple and Secure Video Conferencing - Real-Time Virtual Waiting Rooms - Phone Consultations - Group Telehealth Rooms - An Extensive Apps Marketplace - HIPAA-Compliant Privacy and Security ## What is Coviu used for? [Telemedicine](https://www.capterra.com/telemedicine-software/)[Remote Patient Monitoring](https://www.capterra.com/remote-patient-monitoring-software/) Top alternative Featured Overall rating Based on 40 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price A$40 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Coviu?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.coviu.com&name=Coviu) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Coviu 4.8 (40) VS. [3.9 (1,371)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting Price A$40 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (40) Ease Of Use 4.1 (1,227) Value For Money 4.7 (36) Value For Money 3.6 (973) Customer Service 4.9 (35) Customer Service 3.7 (714) ## Coviu alternatives Highest Rated [4.8 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [3.8 (34)](https://www.capterra.com/p/86870/CarePaths-EHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) [4.6 (1,227)](https://www.capterra.com/p/158461/Doxy-me/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180925/Coviu/alternatives/) ## FAQs about Coviu Overview ### Which roles and teams benefit most from Coviu? Coviu is most used by mental health clinicians, allied health practitioners, and medical providers delivering remote care. Psychologists, counsellors, and social workers use it for secure teletherapy and assessments, while physiotherapists, speech pathologists, audiologists, and physicians rely on it for virtual consultations, follow-ups, and multidisciplinary patient coordination. Answer based on 37 reviews Overview ### What company size and industries is Coviu built for? Coviu is built mainly for small healthcare organizations, with 92% of reviewers from small businesses and 41% in mental health care. It also serves medical practices at 19% and health, wellness and fitness providers at 14%, with telemedicine as the main use case for 82% of reviewers. Answer based on 37 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Coviu? Coviu offers video conferencing and virtual visits with two-way audio and video, plus a virtual waiting room and conferencing tools. It also includes appointment scheduling, reminders, patient engagement, secure login, secure data storage, HIPAA compliant compliance management, customizable forms, chat/messaging, file sharing, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Coviu starts at A$40 per user per month for the Individual plan for solo practitioners. The Clinic plan costs A$54 per user per month, with admin users free and up to 20 included. Enterprise costs A$200 per year. A free trial is available, and one reviewer questioned whether it was cost effective. Answer based on 1 reviews Integrations ### Which third-party tools and platforms does Coviu integrate with? Coviu integrates with 6 third-party tools, including Acuity Scheduling, HealthEngine, MediRecords, MyHealth1st, Nookal, and Stripe. Its catalog covers scheduling, healthcare practice management, and payments, giving teams direct connections to commonly used platforms for appointment booking, patient records, and transaction processing. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Coviu offer? Coviu provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, videos offer visual walkthroughs, and documentation gives written reference material for reviewing setup steps and product features as needed. Answer based on 4 reviews Getting Started and Support ### What customer support options does Coviu offer? Coviu offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe the support team as helpful during setup and quick to resolve issues, with replies that are prompt and accurate. Some also mention clear explanations and time spent guiding them through the software. Answer based on 2 reviews Ease of use ### How easy is Coviu to use for telehealth sessions? Coviu makes telehealth sessions easy to start and manage for many clinicians and patients. Solo practitioners, school-based therapists, and mental health providers often find the interface clear, with simple joining, screen sharing, and session tools, though some users mention an initial learning curve and occasional difficulty with whiteboards or screen sharing. Answer based on 16 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Virtual Waiting Room 4.8 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Monitor wait time and abandonment for incoming requests that have not been routed Two-Way Audio & Video 4.9 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Presenter can see and hear participants and vice versa Video Conferencing 4.9 (8) 112.50% of 8 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Practice Management 4.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Appointment Scheduling 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Schedule appointments via a calendar HIPAA Compliant 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Coviu 57 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Communicate using direct chat or messages within the system Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Automated reminders and confirmations for booked appointments and events via text or email Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Receive and/or send email notifications for urgent updates, requests, or other information Reminders sent via email Public or private sharing of digital files such as documents, audio/video, images, and more Intended for medical use such as diagnosis, treatment, and consultation Compliant with HIPAA, which sets standards for sensitive patient data protection Ability to chat online in real time Manage billing and payments for a healthcare provider Access software remotely via mobile devices Notifications via mobile devices Clients can submit payments via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations For practices with multiple providers Send personal messages to clients or attendees Create new forms and/or use ready-made online form templates Allows medical providers to engage patients in a variety of ways to ensure their health. Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Accept, record, and reconcile financial transactions Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Remotely create and access treatment plans tailored to individual patients based on symptoms Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Online portal through which end users can access the system, manage tasks, or obtain information Use your computer as a phone device to make calls over the internet Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Supports various video file formats Allows medical providers to monitor and visit their patients virtually. Monitor wait time and abandonment for incoming requests that have not been routed Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (40) 4.7 Based on 40 reviews ## Pricing Value for money 4.7 (36) Free Trial [View pricing plan details](https://www.capterra.com/p/180925/Coviu/pricing/) Individual A$40.00 Per User,Per Month It includes: - A single consultation room with customisable waiting area - Customisable telehealth consent form - Configurable consent forms - Stripe Payment - Email invitations - SMS invitations - Patient arrival alerts - Messaging with patients via the waiting area - Conduct intake or triage via virtual waiting area - PMS automation - Coviu Phone +$25 per user - AI Scribe + $79 per clinician - Unlimited minutes in consultation - Consultation recording - Max 6 people in a consultation - Technical support via email & live chat - End-to-End Encryption - ISO 27001 Certified - HIPAA Compliant - ST4S Compliant - Multi-Factor Authentication Clinic A$54.00 Per User,Per Month It includes: - All the features of Individual plus: - Up to 20 free admin users - Customisable forms - Comprehensive data reporting - Unlimited consultation rooms - Centralised waiting area - Easy transfers for intake, triage, payment & follow-up Enterprise A$200.00 Other,Per Year It includes: - All the features of Clinic plus: - White-labeled platform & custom domain - Single sign-on (SSO) - Custom security reviews - Multi-clinic oversight - Dedicated Success Manager & onboarding - Additional security or API customisation on request Value for money 4.7 (36) 4.7 Based on 36 reviews ## Integrations [ Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Nookal](https://www.capterra.com/p/190479/Nookal/)[ MediRecords](https://www.capterra.com/p/209375/MediRecords/)[ HealthEngine](https://www.capterra.com/p/192837/HealthEngine/)[ MyHealth1st](https://www.capterra.com/p/239362/MyHealth1st/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (35) 4.9 Based on 35 reviews ## User reviews Overall rating 4.8 Based on 40 reviews Filter by rating 5(34) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent IT Isis T. Owner-Speech Language Pathologist Health, Wellness and Fitness ### "Crimson Therapy loves Coviu" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 8, 2026 Pros I love the ease of use for it! You can schedule your sessions as you and your client will be there when you log in. Cons The pricing is a little high for me due to me having more than one clinician using it. I do wish the pricing was a little better for smaller practices. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jahir A. Consultant Clinician Hospital & Health Care ### "“Best telehealth platform for clinics – secure, reliable, clinician-focused”" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 24, 2026 Coviu is the best telehealth platform for medical practices. Reliable, secure, and designed by clinicians for clinicians. Our ED follow-up patients find it stress-free and our admin is much faster. Highly recommend for any GP or hospital clinic serious about telehealth. Pros Ease of Use: Very intuitive for both clinicians and patients. No app download for patients — just a link, which cut down “can’t connect” calls significantly. Video and Audio Quality: Reliable HD video/audio even with moderate bandwidth. Minimal lag/drops compared to other platforms I’ve trialed. Screen share for images/X-rays is clear. Patient Management + Virtual Sessions: Built specifically for healthcare. Waiting room, file upload, and clinical notes are all in one place. Easy to keep sessions private/compliant with AHPRA. Group sessions and waiting room messaging work well for ED follow-ups. Billing and Payments: Integrated HICAPS + Medicare claiming streamlined. Patients can pay online pre/post session, which reduced admin time for front desk. Cons Only real downside is price — it’s a premium platform. For busy clinics doing regular telehealth it’s worth it, but occasional users may feel the cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Sharelle W. Psychologist Mental Health Care ### "Love Coviu for a Telehealth platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2026 Love it, will continue to use it for my private practice for the look and feel of the platform but also how easy it is to send clients the link and all they have to do is click it at the right time Pros I use Coviu for connecting with my therapy clients for Telehealth sessions and love how easy it is for clients to join and that the features seem to be therapy specific so not overwhelming with a million irrelevant features Cons Maybe just that the timer starts once the client joins so even when they’re late I have accidentally gone over the session time Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reasons for choosing Coviu I used Coviu for my first therapy job over covid lockdown and loved it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sheila U. Occupational and Environmental Physician Medical Practice ### "Clinician learning to use Coviu for telehealth" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 29, 2026 Excellent. Easy to learn and implement. Excellent for telehealth consultations. Learning how to use it took about 1 hour, then it was easily adaptable. Pros Easy and intuitive. Great video and audio, no lagging. Patient waiting room easy to manage and commence consultations. Cons Not integrated into practice software. This would make it more seamless. At present we are not using it for scheduling or billing, may be useful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Sameer B. Physiotherapist Medical Practice ### "Impressed by reports it has generated" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2026 It has made my life easy after the introduction of coviu in our organization and hope it gets better over time. Pros I like the way it can make real-time reports for my clients and it is easy to use but it has limitations. Cons We cannot add tables in the reports as it is essential part in our reports and sometimes it analyses things on its own. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Queena S. Counsellor Civic & Social Organization ### "Good app to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2026 Pros Easy of use and I can have my own room set up for my client's counselling sessions. The video and audio qualities are good. Cons I have to log in everyday. It takes some time to do it even though my browser remembers the password for me. I hope we can get do it for longer time such as a month. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jacquelyn N. Speech-Language Pathologist Education Management ### "Good Teletherapy platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 15, 2026 I really enjoy the platform for providing Teletherapy. It has made using multiple materials for different students easy to pull up, plus it can (or cannot) be interactive for the other side. Pros video & audio quality is always very clear, I use it for speech-language therapy virtual sessions at a school setting & its easy to use even with background noise. Cons The ease of use was a little off, there was a learning curve in order to enjoy all of the very functional features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Emerson N. Psychologist Mental Health Care ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 30, 2026 Overall I have had a positive experience with Coviu, it's easy to use and allows me to generate additional income working from home. Pros Ease of use both for myself as the clinician and for my clients. The majority of my private practice operates through telehealth, Coviu allows me to work from home in the hours that suit me. Cons There is one glitch that occurs if a client has connected through their phone and they receive a call it will disconnect them from the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Selena M. Psychologist Mental Health Care ### "Professional and effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2025 Professional and elevates the telehealth experience. Adds professionalism and smoothness to the process/call. Pros The customer support is prompt, accurate and resolved extremely quickly. Patients have a waiting room that mimics physical setting. Cons At times, using the whiteboard function can lag/mess with the audio functionality. Usually this is fixed when they rejoin the call. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Coviu is tailored to a better client experience and adds the layer of professionalism that allows me to use clinical tools via a video platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Carly P. Counsellor Mental Health Care ### "Highly recommend Coviu" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2025 Customer support is prompt and friendly. Making an account for was easy. The feedback from clients is positive particularly around the security level. It’s the most stable online platform I’ve used out of three I have tried. Never an issue. Pros Is use Coviu in my counselling private practice. It is the best platform on the market. It’s seamless to use, secure and very clear audio and video quality. Cons There isn’t anything I don’t like about it. It’s just right for my business. I have not used all the features but ones I’ve used I can’t complain. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) It was not as clear audio and visual and I need this to be excellent for client experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180925/Coviu/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Doxy.me vs Coviu](https://www.capterra.com/compare/158461-180925/Doxy-me-vs-Coviu)