# Coviu Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Coviu Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more. Source: https://www.capterra.com/p/180925/Coviu --- # Coviu Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Coviu ## What is Coviu? Coviu is a trusted telehealth platform purpose-built to help US healthcare providers deliver secure, high-quality virtual care. Designed for modern practices and aligned with HIPAA compliance, Coviu offers a seamless experience with à la carte, best-in-class tools that improve patient outcomes, increase provider capacity, and streamline workflows. Coviu enables this through: - Simple and Secure Video Conferencing - Real-Time Virtual Waiting Rooms - Phone Consultations - Group Telehealth Rooms - An Extensive Apps Marketplace - HIPAA-Compliant Privacy and Security ## What is Coviu used for? [Telemedicine](https://www.capterra.com/telemedicine-software/)[Remote Patient Monitoring](https://www.capterra.com/remote-patient-monitoring-software/) Overall rating Based on 36 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price A$40 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Coviu alternatives Highest Rated [4.8 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [3.9 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.7 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180925/Coviu/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Virtual Waiting Room 4.8 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Monitor wait time and abandonment for incoming requests that have not been routed Two-Way Audio & Video 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Presenter can see and hear participants and vice versa Video Conferencing 5.0 (5) 120.00% of 5 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Appointment Scheduling 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Schedule appointments via a calendar One-to-One Messaging 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Send personal messages to clients or attendees Practice Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Coviu 57 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Communicate using direct chat or messages within the system Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Automated reminders and confirmations for booked appointments and events via text or email Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Receive and/or send email notifications for urgent updates, requests, or other information Reminders sent via email Public or private sharing of digital files such as documents, audio/video, images, and more Intended for medical use such as diagnosis, treatment, and consultation Compliant with HIPAA, which sets standards for sensitive patient data protection Ability to chat online in real time Manage billing and payments for a healthcare provider Access software remotely via mobile devices Notifications via mobile devices Clients can submit payments via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations For practices with multiple providers Send personal messages to clients or attendees Create new forms and/or use ready-made online form templates Allows medical providers to engage patients in a variety of ways to ensure their health. Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Accept, record, and reconcile financial transactions Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Remotely create and access treatment plans tailored to individual patients based on symptoms Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Online portal through which end users can access the system, manage tasks, or obtain information Use your computer as a phone device to make calls over the internet Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Supports various video file formats Allows medical providers to monitor and visit their patients virtually. Monitor wait time and abandonment for incoming requests that have not been routed Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (36) 4.7 Based on 36 reviews ## Pricing Value for money 4.8 (32) Free Trial [View pricing plan details](https://www.capterra.com/p/180925/Coviu/pricing/) Individual A$40.00 Per User,Per Month It includes: - A single consultation room with customisable waiting area - Customisable telehealth consent form - Configurable consent forms - Stripe Payment - Email invitations - SMS invitations - Patient arrival alerts - Messaging with patients via the waiting area - Conduct intake or triage via virtual waiting area - PMS automation - Coviu Phone +$25 per user - AI Scribe + $79 per clinician - Unlimited minutes in consultation - Consultation recording - Max 6 people in a consultation - Technical support via email & live chat - End-to-End Encryption - ISO 27001 Certified - HIPAA Compliant - ST4S Compliant - Multi-Factor Authentication Clinic A$54.00 Per User,Per Month It includes: - All the features of Individual plus: - Up to 20 free admin users - Customisable forms - Comprehensive data reporting - Unlimited consultation rooms - Centralised waiting area - Easy transfers for intake, triage, payment & follow-up Enterprise A$200.00 Other,Per Year It includes: - All the features of Clinic plus: - White-labeled platform & custom domain - Single sign-on (SSO) - Custom security reviews - Multi-clinic oversight - Dedicated Success Manager & onboarding - Additional security or API customisation on request Value for money 4.8 (32) 4.8 Based on 32 reviews ## Integrations [ Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Nookal](https://www.capterra.com/p/190479/Nookal/)[ MediRecords](https://www.capterra.com/p/209375/MediRecords/)[ HealthEngine](https://www.capterra.com/p/192837/HealthEngine/)[ MyHealth1st](https://www.capterra.com/p/239362/MyHealth1st/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (31) 4.9 Based on 31 reviews ## User reviews Overall rating 4.9 Based on 36 reviews Filter by rating 5(31) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SB Sameer B. Physiotherapist Medical Practice ### "Impressed by reports it has generated" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2026 It has made my life easy after the introduction of coviu in our organization and hope it gets better over time. Pros I like the way it can make real-time reports for my clients and it is easy to use but it has limitations. Cons We cannot add tables in the reports as it is essential part in our reports and sometimes it analyses things on its own. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Queena S. Counsellor Civic & Social Organization ### "Good app to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2026 Pros Easy of use and I can have my own room set up for my client's counselling sessions. The video and audio qualities are good. Cons I have to log in everyday. It takes some time to do it even though my browser remembers the password for me. I hope we can get do it for longer time such as a month. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jacquelyn N. Speech-Language Pathologist Education Management ### "Good Teletherapy platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 15, 2026 I really enjoy the platform for providing Teletherapy. It has made using multiple materials for different students easy to pull up, plus it can (or cannot) be interactive for the other side. Pros video & audio quality is always very clear, I use it for speech-language therapy virtual sessions at a school setting & its easy to use even with background noise. Cons The ease of use was a little off, there was a learning curve in order to enjoy all of the very functional features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Emerson N. Psychologist Mental Health Care ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 30, 2026 Overall I have had a positive experience with Coviu, it's easy to use and allows me to generate additional income working from home. Pros Ease of use both for myself as the clinician and for my clients. The majority of my private practice operates through telehealth, Coviu allows me to work from home in the hours that suit me. Cons There is one glitch that occurs if a client has connected through their phone and they receive a call it will disconnect them from the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Selena M. Psychologist Mental Health Care ### "Professional and effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2025 Professional and elevates the telehealth experience. Adds professionalism and smoothness to the process/call. Pros The customer support is prompt, accurate and resolved extremely quickly. Patients have a waiting room that mimics physical setting. Cons At times, using the whiteboard function can lag/mess with the audio functionality. Usually this is fixed when they rejoin the call. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Coviu is tailored to a better client experience and adds the layer of professionalism that allows me to use clinical tools via a video platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Carly P. Counsellor Mental Health Care ### "Highly recommend Coviu" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2025 Customer support is prompt and friendly. Making an account for was easy. The feedback from clients is positive particularly around the security level. It’s the most stable online platform I’ve used out of three I have tried. Never an issue. Pros Is use Coviu in my counselling private practice. It is the best platform on the market. It’s seamless to use, secure and very clear audio and video quality. Cons There isn’t anything I don’t like about it. It’s just right for my business. I have not used all the features but ones I’ve used I can’t complain. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) It was not as clear audio and visual and I need this to be excellent for client experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sally M. Speech Language Pathologist Education Management ### "Great experience overall " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 28, 2025 Overall, I love using Coviu ~ it is my platform of choice! It is straight forward and easy to use. I love that the testing materials are within the platform! Pros The feature that I liked most about Coviu is that the testing materials were embedded into the platform! Cons What I liked least about Coviu was that at times, the volume went in and out when I was with a student. This made testing students difficult when it happened. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD allison D. Hypnotherapist, Nutritionist, Naturopath Alternative Medicine ### "Review of Coviu" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 29, 2022 I need to ensure security with my telehealth sessions and coviu provides this. Pros I am a sole trader therefore need something easy to use. I found coviu easy to use and have never had issues. The support team were very helpful when I was setting up and sent a long time with my on coviu explaining the software. Cons None. I am happy with all the features that I use as a sole trader. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Andree S. Psychologist Mental Health Care ### "Great features and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 24, 2022 Good in its features. I wouldn’t change unless I find out my data is being used. Pros Invoicing, bulk billing and now fax as well as calendar appointments are all very user friendly and intuitive. Cons The on line room is more reliable than it has been in the past- It used to be painful in unreliability when I was using it exclusively during Covid. My main concern now is what access Coviu have to my online data- and what that data might be used for. Someone recently bought this to my attention. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Clodagh M. Speech Pathologist Health, Wellness and Fitness ### "Speech Pathologist " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2022 Pros Being able to share screen and having the interactive whiteboard. Cons Some difficulty getting the client to us the interactive whiteboard. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180925/Coviu/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Doxy.me vs Coviu](https://www.capterra.com/compare/158461-180925/Doxy-me-vs-Coviu)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)