Who Uses This Software?

Small businesses from any industry sector with a need to achieve guaranteed ISO 9001 certification on a cloud based SaaS within shortest lead time and least impact on internal resources.


Average Ratings

9 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $2,400.00/year
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Oberon NSW
  • www.quality.com.au
  • Founded 26
  • Australia

About myQuality

myQuality is a complete SaaS-based ISO 9001 quality management system with interrelated databases and templates that delivers minimum viable quality certification in 10 weeks. All the required documented information is pre-installed ready for review, design, implementation, certification and ongoing support. A once off set up fee includes a dedicated company domain, x5 managers, unlimited users and 12-month licence. Ongoing use is through an annual prepaid licence fee.


myQuality Features

  • Audit Management
  • Complaint Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Defect Tracking
  • Document Control
  • Equipment Management
  • ISO Standards Management
  • Maintenance Management
  • Risk Management
  • Supplier Quality Control
  • Training Management

myQuality Reviews Recently Reviewed!


Capterra loader

myQuality is Quality

Feb 19, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is very flexible and easily tailored to suit any business type. Easily accomodates system documentd information, easy to use risk registers, great internal audit scheduling managment , record management, compliance registers, great product. User friendly.

Cons: Sometimes formatting text can be a little hard ( more than likey my skill level though)

Overall: myquality makes quality and IMS systems a onestop shop, easy for employees to know where to find information, easy for maintaining current information, easy when its external audit time.

Vendor Response

by Oberon NSW on February 20, 2019

Thanks Rosalynne. We are working on the formatting model.

myQuality software

Feb 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease to use and it's ability to be tailored to your organisation.

The linking/cross referencing of documents in particular is excellent and makes accreditation to the ISO standards much easier.

A well thought out piece of software, and improvements/suggestions are always considered

It's cloud design means it's accessible from anywhere!

Cons: None really! Although "management review" is a little bit clunky

Overall: I've used myQuality to make accreditation to ISO9001 so much easier for my clients.

Vendor Response

by Oberon NSW on February 26, 2019

Thanks. Management Review 2.0 is under development.

One size fits all size companies.

Jun 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of operation and navigation of the site. Being a small company we do not have a specific person for dedicated services in this area, however the software package was not complex and could be used by several people within our organisation that are without express software experience.

Cons: Any company large or small still need to cover off all areas of the software package to gain compliance, therefore for a smaller company like ours time had to be made within our structure to allow all aspects of the package to be covered.

Overall: We are a process driven small company that is involved in installation, maintenance and monitoring of security equipment into a diverse range of clientele, myQuality provides us the ability to develop, maintain and vary our 'system' of operation in a very formatted and uncomplicated way. Compliance in our field is necessary and important and provides our clients with standardisation, peace of mind and a professionally recognised compliance method.

Vendor Response

by Oberon NSW on June 19, 2019

Thanks Neil. Much appreciated. We are looking at simplifying our cross reference table shortly.

SOTO myQuality Review

Nov 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Flexibility - the ability to have the system tailored to suit our needs.

Cons: Text formatting - it not always easy to format the text when adding a process within the system.

Overall: One stop quality location - document controls - ease of updating documents - records of document/process changes, internal auditing schedule, risk registers - flexibility, training and awareness capabilities.

Vendor Response

by Oberon NSW on November 26, 2018

Thanks for the feedback. We are working on the text formatting. Will let you know when 'fixed'.

Great Application

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Finally got rid of using word documents and spreadsheets. Yay!

Cons: There's nothing that bothers me too much as it does the job.

Overall: I can access myQuality from anywhere... It has good security and works well on all of the devices I use.

Vendor Response

by Oberon NSW on November 20, 2018

Thanks. Accessibility and security are core focus points.

Good and bad

Feb 25, 2019
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The interface is good. Keeps everything together

Cons: I find it hard to find stuff sometimes and it's expensive

Overall: Used to maintain our quality assurance registrations. Expensive for what we need

Vendor Response

by Oberon NSW on February 27, 2019

The search box and document filters should help with finding stuff.

myQuality

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: All requirements of the standards are covered

Cons: There are a number of ways to achieve each task.

Overall: Creates a comprehensive method for managing information and actions.

Vendor Response

by Oberon NSW on November 23, 2018

Thanks for the feedback

Document storage and linkages

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The simple links through documents, audits and reviews, which are automatically created.

Cons: Uploading multiple training records is slow

Vendor Response

by Oberon NSW on November 21, 2018

Thanks. No comment on the value for money? We try our best in this aspect. We also have a workflow under development for multiple training records. Stay tuned.

We're so happy with myQuality

Feb 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: myQuality have just made the whole process easy and everything works so effortlessly

Cons: We've been using it for about a month and no issues so far.

Overall: Great service and product - would highly recommend!

Vendor Response

by Oberon NSW on February 19, 2019

So glad you like it.