--- title: "myQuality Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about myQuality Software - reviews, pricing plans, popular comparisons to other Other Artificial Intelligence (AI) Software products and more." source_url: "https://www.capterra.com/p/180927/myQuality/" page_type: "product" language: "en" --- # myQuality Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) myQuality ## What is myQuality? myQuality is a complete SaaS-based ISO 9001 quality management system with interrelated databases and templates that delivers minimum viable quality certification in 10 weeks. All the required documented information is pre-installed ready for review, design, implementation, certification and ongoing support. A once off set up fee includes a dedicated company domain, x5 managers, unlimited users and 12-month licence. Ongoing use is through an annual prepaid licence fee. ## What is myQuality used for? [Quality Management](https://www.capterra.com/quality-management-software/)[Other Artificial Intelligence (AI) Software](https://www.capterra.com/other-artificial-intelligence-ai-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 95% Neutral 0% Negative 5% Starting price A$2400 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for myQuality?[Manage this product listing](https://www.g2.com/products/quality/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### myQuality 4.6 (22) VS. [4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price A$2400 Per User, Per Year Starting Price $25000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (22) Ease Of Use 4.1 (539) Value For Money 4.6 (19) Value For Money 4.2 (439) Customer Service 4.9 (21) Customer Service 4.5 (503) ## myQuality alternatives [4.4 (63)](https://www.capterra.com/p/147317/PropelPLM/reviews/) Starting price $73.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (138)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [KAWAK](https://www.capterra.com/p/211071/KAWAK/) [4.6 (346)](https://www.capterra.com/p/211071/KAWAK/reviews/) Starting price $238.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211071/KAWAK/) [View all alternatives](https://www.capterra.com/p/180927/myQuality/alternatives/) ## FAQs about myQuality Overview ### Which roles and teams benefit most from myQuality? myQuality is most used by quality managers, compliance consultants, and operations leaders who need structured quality management, audit readiness, and process control. Office and administration managers use it to standardize documentation and daily workflows, while directors, founders, and executives rely on visibility into compliance performance, governance, and operational improvement. Answer based on 22 reviews Overview ### What company size and industries is myQuality built for? myQuality is for small businesses across industries, with 95% of reviewers from small companies and Management Consulting the largest segment at 18%. It also appears in Civil Engineering and Hospital & Health Care, each at 9%, and is used for Quality Management with ISO 9001 certification needs. Answer based on 22 reviews Features and Usability ### What are the key features of myQuality? myQuality offers audit management, complaint management, compliance management, and corrective and preventive actions (CAPA) for quality control workflows. It also includes document coding and control, version control, risk management, supplier quality control, equipment management, maintenance management, ISO standards management, and training management. Getting Started and Support ### What training and onboarding options does myQuality offer? myQuality provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for setup, features, and ongoing use. Answer based on 3 reviews Getting Started and Support ### What customer support options does myQuality offer? myQuality provides chat support. Reviewer feedback points to local product support that helps with setup and integration, and users describe those steps as efficient. No broader support details are available in the catalog data, so the clearest documented support experience centers on chat and practical implementation help. Answer based on 1 reviews ## Features AI summary Based on 2,611 Other Artificial Intelligence (AI) Software reviews Capterra data shows that buyers of Quality Management software rank the following features as their top priorities: - **Document Management** (**54%** of reviewers rated this feature as critical) - **Quality Control** (**50%**) - **Compliance Management** (**44%**) myQuality includes **Compliance Management**, which helps teams track requirements and maintain alignment with industry standards. However, it does not include **Document Management** or **Quality Control**. Instead, it offers **Corrective and Preventive Actions (CAPA)** (**46%**), a feature reviewers also rate highly. This gives businesses a way to identify root causes, address nonconformities, and prevent repeat issues, helping teams improve consistency and maintain product quality over time. Compliance Management 4.7 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Corrective and Preventive Actions (CAPA) 4.9 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues Audit Management 5.0 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws ISO Standards Management 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Track and monitor processes/products to ensure they meet international standards developed by the ISO Document Coding & Control 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations Risk Management 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties myQuality 11 features ### All Features - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Supplier Quality Control: Qualify, select, and monitor supply chain partners - Training Management: Track employee/learner's progression through training programs --- Get Advice We can help you find the software with the features you need. Features 4.5 (22) 4.5 Based on 22 reviews ## Pricing Value for money 4.6 (19) Free Trial Basic A$2,400 Per User,Per Year Value for money 4.6 (19) 4.6 Based on 19 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (21) 4.9 Based on 21 reviews ## User reviews Overall rating 4.6 Based on 22 reviews Filter by rating 5(16) 4(5) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent FG Frank G. CEO Non-Profit Organization Management ### "Excellence in Action" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2026 I am extremely satisfied with myQuality services. The team is professional, approachable and thorough in their delivery of services. Pros Overall, myQuality delivers exceptional service. My organisation has made great progress in it's objective of delivering the best possible services supported by the team at myQuality. Cons I am happy with all aspects of myQuality services. This is a difficult question to answer due to the fact the myQuality always delivers what I require. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Kellie W. Office Manager Hospital & Health Care ### "Fantastic User Friendly Quality Management System Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 18, 2025 I have had a very pleasant experience using myQuality and the customer support received has been second to none. Pros It is a great system to have all workflows and documentation in the one document controlled space. It is easy for auditing purposes and helps the team to easily raise a review for continuous improvement opportunities. Cons It can take some time to understand the flow and where to access all information but after continual use it becomes easier to navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 29, 2025 Thanks Kellie. CC Carla C. Office Manager Construction ### "Industry expertise, hands-on approach, and a genuine commitment to your company’s success," 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2025 Positive experience. Having the correct consultant has made a big impact as \[sensitive content hidden\] was able to click well with all the personnel in leadership, this has allowed a trust and respect to build naturally. Pros Transparency and tailored service. My Quality matched our company with the right consultant, and we've been able to improve our overall processes. Cons There is nothing we dislike about My Quality as a business. We however don't used the My Quality software as we now use Simpro. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Joy S. Financial Controller Electrical/Electronic Manufacturing ### "Insightful Tool " 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 21, 2025 Pros It is user-friendly, easy to access information, and see how quality initiatives were progressing over time. Cons Not everyone fully engaged with it. Maybe a bit more training or clearer communication cross the company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 23, 2025 Thank you, Joy. Your consultant has been forwarded the engagement/training/communication comments to rectify immediately. Future software updates will address the automation of these requirements. ML Mathew L. National Manager - Fleet Accounts Financial Services ### "VWFS Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2023 Very good experience Pros Ease of use and great guidance from staff Cons No dislikes about myQuality , overall experience was good Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Christine M. Quality, Health and Safety and Environment Manager Mining & Metals ### "MyQuality" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 10, 2023 Great Pros System is easy to use, however it does take time to get use to it if not used before Cons Not being able to change certain programs eg: induction videos etc Reasons for choosing myQuality Previous contractor created myQuality system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL Robert L. General Manager/Director Mechanical or Industrial Engineering ### "Laser Like Focus" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2022 Awesome. Pros As a small business this system keeps our focus on key Quality outcomes. Cons The program does all it needs for us and I have not found any shortfall in its operation. Reasons for choosing myQuality Came by recommendation from valued contact. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 16, 2022 Thanks Robert. It is a pleasure to work with you and Hydraulic Controls. AS Anthea S. Director Management Consulting ### "Amazing product" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2022 Fantastic! Pros I think that the software is amazing! So easy to use and it manages the whole ISO system within the business. It cuts down so much unnecessary work. Cons There is a little bit of clunk but in general it's so easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jim A. Chief Operating Officer Civil Engineering ### "SOTO myQuality Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 14, 2021 Gained documentation version control; location for most business process documentation; Gradual implementation and contributions to Pros The value in the system and the fact it can be used as the sole repository of the policies, procedures and other business credentials Cons The integration into the business took a longer period that was planned Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2021 Thanks for the feed back Jim LR Luke R. Director Utilities ### "Loved the 'hands on' approach" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2021 Really great, would definitely recommend, in particular \[SENSITIVE CONTENT\] were a pleasure to deal with. We've even engaged them on another unrelated product due to establishing such a great relationship with them. Pros The whole process was explained, step-by-step and we found this really valuable; we've purchased software previously and found it was just dumped on us and inevitably became unusable. In stark, and much appreciated difference, this was a real 'hands-on' approach that has really worked for us. Our workplace H&S, and approach to policies, procedures and document management have been transformed! We work across a few locations so really appreciate that the cloud-based software allows us to keep things seamless. Cons It can be clunky at times, and not always intuitive (we are relatively new users!) . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180927/myQuality/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.