# myQuality Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is myQuality the right Quality Management solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180927/myQuality/reviews --- myQuality 4.6 (22) [View alternatives](https://www.capterra.com/p/180927/myQuality/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of myQuality Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews AS Anthea S DirectorManagement Consulting, 2 - 10 employeesUsed the software for: 6-12 months. “So easy to use and it manages the whole ISO system within the business.“ June 14, 2022 LR Luke R DirectorUtilities, 11 - 50 employeesUsed the software for: Less than 6 months. “It can be clunky at times, and not always intuitive (we are relatively new users!) .“ October 20, 2021 ## Showing most helpful reviews Showing 1-22 of 22 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rosalynne D. Quality Consultant Management Consulting Used the software for: 2+ years ### "myQuality is Quality" February 19, 2019 5.0 myquality makes quality and IMS systems a onestop shop, easy for employees to know where to find information, easy for maintaining current information, easy when its external audit time. Pros The software is very flexible and easily tailored to suit any business type. Easily accomodates system documentd information, easy to use risk registers, great internal audit scheduling managment , record management, compliance registers, great product. User friendly. Cons Sometimes formatting text can be a little hard ( more than likey my skill level though) Review Source Response from Oberon NSW February 20, 2019 Thanks Rosalynne. We are working on the formatting model. KW Kellie W. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Fantastic User Friendly Quality Management System Tool" December 18, 2025 4.0 I have had a very pleasant experience using myQuality and the customer support received has been second to none. Pros It is a great system to have all workflows and documentation in the one document controlled space. It is easy for auditing purposes and helps the team to easily raise a review for continuous improvement opportunities. Cons It can take some time to understand the flow and where to access all information but after continual use it becomes easier to navigate. Review Source Response from Oberon NSW December 29, 2025 Thanks Kellie. JS Joy S. Financial Controller Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Insightful Tool " May 21, 2025 1.0 Pros It is user-friendly, easy to access information, and see how quality initiatives were progressing over time. Cons Not everyone fully engaged with it. Maybe a bit more training or clearer communication cross the company. Review Source Response from Oberon NSW May 23, 2025 Thank you, Joy. Your consultant has been forwarded the engagement/training/communication comments to rectify immediately. Future software updates will address the automation of these requirements. CC Carla C. Office Manager Construction Used the software for: 6-12 months ### "Industry expertise, hands-on approach, and a genuine commitment to your company’s success," November 24, 2025 5.0 Positive experience. Having the correct consultant has made a big impact as \[sensitive content hidden\] was able to click well with all the personnel in leadership, this has allowed a trust and respect to build naturally. Pros Transparency and tailored service. My Quality matched our company with the right consultant, and we've been able to improve our overall processes. Cons There is nothing we dislike about My Quality as a business. We however don't used the My Quality software as we now use Simpro. Review Source Mike H. Consultant Management Consulting Used the software for: 2+ years ### "myQuality software" February 22, 2019 5.0 I've used myQuality to make accreditation to ISO9001 so much easier for my clients. Pros Ease to use and it's ability to be tailored to your organisation. The linking/cross referencing of documents in particular is excellent and makes accreditation to the ISO standards much easier. A well thought out piece of software, and improvements/suggestions are always considered It's cloud design means it's accessible from anywhere! Cons None really! Although "management review" is a little bit clunky Review Source Response from Oberon NSW February 26, 2019 Thanks. Management Review 2.0 is under development. CS Cole S. Commercial Manager Utilities Used the software for: 2+ years ### "Quality System" November 12, 2019 4.0 In my role and from an organisational perspective it delivers structure and support to the field supervisors by way of remote access. With all documentation being accessible and it being the latest version field audits are made easy. Pros Easy layout with the ability to be accessed remotely and restrict levels of access. On line induction is also a bonus. Cons Automated extraction of specific documents for tenders and supporting information. Downloading of documents to make updates and then upload. ( Downloading option ) Reason for choosing myQuality An associated company was using it and once it was seen it just looked right and effective for a reasonable price. Review Source CM Christine M. Quality, Health and Safety and Environment Manager Mining & Metals Used the software for: 1-2 years ### "MyQuality" May 10, 2023 5.0 Great Pros System is easy to use, however it does take time to get use to it if not used before Cons Not being able to change certain programs eg: induction videos etc Reason for choosing myQuality Previous contractor created myQuality system Review Source JH Jeffrey H. Managing Director Civil Engineering Used the software for: 6-12 months ### "myQuality" October 19, 2021 5.0 Restructured our business to prepare and comply with 3rd party certification Global Mark. Pros ease of use, local product support, set up and integration effecient. Cons Currently I do not have any problems with myQuality Review Source Response from Oberon NSW October 25, 2021 Thanks Jeff. We appreciate the feedback and happy to be of service. RL Robert L. General Manager/Director Mechanical or Industrial Engineering Used the software for: 2+ years ### "Laser Like Focus" November 14, 2022 5.0 Awesome. Pros As a small business this system keeps our focus on key Quality outcomes. Cons The program does all it needs for us and I have not found any shortfall in its operation. Reason for choosing myQuality Came by recommendation from valued contact. Review Source Response from Oberon NSW November 16, 2022 Thanks Robert. It is a pleasure to work with you and Hydraulic Controls. FG Frank G. CEO Non-Profit Organization Management Used the software for: 2+ years ### "Excellence in Action" May 28, 2026 5.0 I am extremely satisfied with myQuality services. The team is professional, approachable and thorough in their delivery of services. Pros Overall, myQuality delivers exceptional service. My organisation has made great progress in it's objective of delivering the best possible services supported by the team at myQuality. Cons I am happy with all aspects of myQuality services. This is a difficult question to answer due to the fact the myQuality always delivers what I require. Review Source NH Neil H. Shareholder Security and Investigations Used the software for: 2+ years ### "Compliance coordination" May 12, 2021 5.0 We are a security business therefore compliance and routine updating of items such as safety, licensing, document control and confidentiality form 'must have' elements of operational control and we get this through the myQuality system. Pros We found that the software was very similar to the software that underpins our business, therefore understanding, usage and coordination came easy. Cons I do not have a comment on the least benefit of the software as each element that we use has a place for usage in our business. Reason for choosing myQuality The myQuality template fitted well over our business model and provided the 'third party' support that we required to ensure compliance and coordination of the many facets within the business. Review Source RV Richard V. Managing Director Hospital & Health Care Used the software for: 2+ years ### "Simple and Effective" May 26, 2020 4.0 myQuality made attaining and retaining proceses leading to ISO and other certifications/acredtations so much easier Pros All policies/procedures and records are in one place and easily located Cons Search function took some getting used to Review Source Response from Oberon NSW June 2, 2020 Thanks Richard. V3.0 has a much improved search capability. We will keep you in the loop. JA Jim A. Chief Operating Officer Civil Engineering Used the software for: 2+ years ### "SOTO myQuality Review" November 14, 2021 4.0 Gained documentation version control; location for most business process documentation; Gradual implementation and contributions to Pros The value in the system and the fact it can be used as the sole repository of the policies, procedures and other business credentials Cons The integration into the business took a longer period that was planned Review Source Response from Oberon NSW November 18, 2021 Thanks for the feed back Jim RD Ros D. QMS consultant Mechanical or Industrial Engineering Used the software for: 1-2 years ### "SOTO myQuality Review" November 13, 2018 5.0 One stop quality location - document controls - ease of updating documents - records of document/process changes, internal auditing schedule, risk registers - flexibility, training and awareness capabilities. Pros Flexibility - the ability to have the system tailored to suit our needs. Cons Text formatting - it not always easy to format the text when adding a process within the system. Review Source Response from Oberon NSW November 26, 2018 Thanks for the feedback. We are working on the text formatting. Will let you know when 'fixed'. DP David P. Founder Information Services Used the software for: 2+ years ### "Great Application" November 14, 2018 5.0 I can access myQuality from anywhere... It has good security and works well on all of the devices I use. Pros Finally got rid of using word documents and spreadsheets. Yay! Cons There's nothing that bothers me too much as it does the job. Review Source Response from Oberon NSW November 20, 2018 Thanks. Accessibility and security are core focus points. LR Luke R. Director Utilities Used the software for: Less than 6 months ### "Loved the 'hands on' approach" October 20, 2021 5.0 Really great, would definitely recommend, in particular \[SENSITIVE CONTENT\] were a pleasure to deal with. We've even engaged them on another unrelated product due to establishing such a great relationship with them. Pros The whole process was explained, step-by-step and we found this really valuable; we've purchased software previously and found it was just dumped on us and inevitably became unusable. In stark, and much appreciated difference, this was a real 'hands-on' approach that has really worked for us. Our workplace H&S, and approach to policies, procedures and document management have been transformed! We work across a few locations so really appreciate that the cloud-based software allows us to keep things seamless. Cons It can be clunky at times, and not always intuitive (we are relatively new users!) . Review Source ML Mathew L. National Manager - Fleet Accounts Financial Services Used the software for: 6-12 months ### "VWFS Feedback" May 17, 2023 5.0 Very good experience Pros Ease of use and great guidance from staff Cons No dislikes about myQuality , overall experience was good Review Source RS Rebecca S. Administration Manager Wholesale Used the software for: 1-2 years ### "myQuality - A great company" May 7, 2021 5.0 The whole team at myQuality have made our QA certification simple and easy. We felt very supported during the initial certification and the yearly audits and renewals. Pros It was easy to use and navigate. We were able to easy find the information we needed. Cons Nothing really. It ticked all our boxes. Review Source Response from Oberon NSW May 10, 2021 Thank you Rebecca. KM Kelly M. Manager Construction Used the software for: 1-2 years ### "Good and bad" February 25, 2019 5.0 Used to maintain our quality assurance registrations. Expensive for what we need Pros The interface is good. Keeps everything together Cons I find it hard to find stuff sometimes and it's expensive Review Source Response from Oberon NSW February 27, 2019 The search box and document filters should help with finding stuff. AS Anthea S. Director Management Consulting Used the software for: 6-12 months ### "Amazing product" June 14, 2022 4.0 Fantastic! Pros I think that the software is amazing! So easy to use and it manages the whole ISO system within the business. It cuts down so much unnecessary work. Cons There is a little bit of clunk but in general it's so easy to use. Review Source MV Mark V. Principal Environmental Services Used the software for: 2+ years ### "myQuality" November 13, 2018 5.0 Creates a comprehensive method for managing information and actions. Pros All requirements of the standards are covered Cons There are a number of ways to achieve each task. Review Source Response from Oberon NSW November 23, 2018 Thanks for the feedback CE Caroline E. quality mgr Management Consulting Used the software for: 1-2 years ### "Document storage and linkages" November 13, 2018 5.0 Pros The simple links through documents, audits and reviews, which are automatically created. Cons Uploading multiple training records is slow Review Source Response from Oberon NSW November 22, 2018 Thanks. No comment on the value for money? We try our best in this aspect. We also have a workflow under development for multiple training records. Stay tuned. Similar Products Featured ## Related categories [Quality Management](https://www.capterra.com/quality-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.