Who Uses This Software?

We are able to serve businesses in any industry that require the need for a customer support platform. This includes finance, hospitality, construction, government and more.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
  • Support
    24/7 (Live Rep)

Vendor Details

  • M800
  • www.m800.com
  • Founded 2007
  • Hong Kong

About liveConnect

Cloud-based customer service platform that provides capabilities for customers and agents to call and message each other globally.

liveConnect Features

  • Alerts / Escalation
  • Appointment Management
  • Call Center Management
  • Email Management
  • Knowledge Base
  • Live Chat
  • Performance Metrics
  • Queue Management
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Virtual Assistant
  • Workflow Management

liveConnect Reviews

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