# REIRail Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about REIRail Software - reviews, pricing plans, popular comparisons to other Call Recording products and more. Source: https://www.capterra.com/p/180933/REIRail-Call-Tracking-for-Real-Estate --- # REIRail Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) REIRail ## What is REIRail? In real estate the stakes are too high to use generic call tracking software. REIRail is custom built for real estate investors and agents. Our ringless voicemail engine makes you 10x more productive in reaching out to prospects. Our patented inbound technology intercepts calls and scours multiple datasets to find details about your caller and their property--the kind of data that helps you build rapport fast. Users report massive lift in conversions, and rock bottom cost per deal ## What is REIRail used for? [Call Recording](https://www.capterra.com/call-recording-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/) Top alternative Featured Overall rating Based on 54 user reviews Reviews sentiment Positive 85% Neutral 11% Negative 4% Starting price $49 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for REIRail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.reirail.com/&name=REIRail) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### REIRail 4.2 (54) VS. [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $79 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (54) Ease Of Use 4.5 (327) Value For Money 4.2 (50) Value For Money 4.5 (312) Customer Service 4.2 (49) Customer Service 4.6 (308) ## REIRail alternatives [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [800.com](https://www.capterra.com/p/208208/800-com/) [4.7 (327)](https://www.capterra.com/p/208208/800-com/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208208/800-com/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) [View all alternatives](https://www.capterra.com/p/180933/REIRail-Call-Tracking-for-Real-Estate/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Caller ID 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Call Recording 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Routing 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Call Tracking Metrics 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Measure campaign influence through collection of keyword tracking and revenue sources Conversion Tracking 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads On-Demand Recording 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes REIRail 10 features Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Measure campaign influence through collection of keyword tracking and revenue sources Identify the number and contact information of a caller before answering the phone Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Manage the process of attracting and converting business prospects into leads Record the audio of phone conversations for quality assurance purposes Record live video calls to play later Get Advice We can help you find the software with the features you need. Features 4.1 (54) 4.1 Based on 54 reviews ## Pricing Value for money 4.2 (50) [View pricing plan details](https://www.capterra.com/p/180933/REIRail-Call-Tracking-for-Real-Estate/pricing/) Mobile Only $49.00 Flat Rate,Per Month It includes: - 1000 Leads/Mo. - Access to Mobile App Basic Plan $129.00 Flat Rate,Per Month It includes: - 1 Tracking Number - 2 Lead Pages - 350 Talk Minutes/Mo. - 3 SMS Numbers - 5000 Leads/Mo. - 500 Text Messages/Mo. - Google Images Included - Reirail Drive App Included Pro Plan $249.00 Flat Rate,Per Month It includes: - 10000 Leads/Mo. - 1000 Talk Minutes/Mo. - 10 SMS Numbers - 1250 Text Messages/Mo. - 5 Lead Pages - 5 Tracking Numbers - Google Images Included - Reirail Drive App Included Value for money 4.2 (50) 4.2 Based on 50 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (49) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (49) 4.2 Based on 49 reviews ## User reviews Overall rating 4.2 Based on 54 reviews Filter by rating 5(24) 4(22) 3(6) 2(0) 1(2) Mentioned topic Sorted by most recent DP Derek P. Acquisitions Manager Real Estate ### "This site is too new and not ready for a legitimate business to use" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 June 15, 2021 We had problems from the start. Tried to use their VA services and went through three VA until we gave up and went to UpWork where we found a solid VA immediately (still use her today) and then tried to use ReiRail for the first time, but the website was down. Then the RVM were disabled. So we cancelled. The VA services were refunded but not any fees from the website even though we never used it. Very dissapointed. Pros nothing, website was down and never able to use this feature Cons website was down and never able to use this Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Austin A. Self Employed Real Estate ### "RVM software randomly decided to disable RVM software" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 23, 2021 I spent a good amount of my marketing budget on this service only to have them not allow me to use RVM. I got a negative ROI. Pros You can mass text pretty easily to alot of people. Cons I signed up to use RVM's and some mass texting. A couple weeks in they disabled the RVM service and told me it would be back in use soon after their software engineers fixed it. A couple weeks later they still hadn't fixed it but i was still getting billed. This service was a scam for me. I paid full price for them to not allow me to use over half the service. I feel like an idiot for giving these people my money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Angel S. Owner Real Estate ### "Still haven't seen full potential" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 January 3, 2020 Pros The RVM and the fact that it brings up client info when they call back. Cons The interface takes some getting used to. Confused at times as to what I'm looking at and how to properly navigate. Reasons for choosing REIRail I thought I provided 500 rvm drops a month. Did not know it's only starts you with 500 drops. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jacquelyn S. Managing Member Real Estate ### "My REIRail Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 3, 2020 I am able to contact way more potential clients because I have the info at my fingertips. I am more able to make a decision on the offer and get a more detailed of their and/or the home's circumstances. Pros The ability to be able to go through a lot of data in minutes. It gives most of the correct information. I was able to speak with a lot of potential sellers. I also love how the system will show you who is calling and all of the info as it pertains to the property at a glance. Cons When I am trying to make a change to a client who is on page 24, for example, after that change the system will go back to page 1 and then I have to scroll all the way back to page 24. This is very time consuming. I am also having to call homeowners on my mobile number because it takes me to long to make those changes in the system. I have a lot of comments from sellers that I am unable to schedule reminders for simply because I did not dial them from the system or the seller did not call into the system. I hope that you understand what I am trying to say, if not, please feel free to contact me. Reasons for choosing REIRail Max Maxwell recommended it! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TJ Taichelle J. Owner Real Estate ### "Im enjoying REIRail" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 3, 2020 My experience so far has been good. I am still learning and hopefully my experience will stay the same or get better. Pros I hate talking on the phone and being able to send motivated seller RVM's and text messages. Helped me lock in 3 very motivated sellers in my first month all by send voicemails and text messages. Cons What I least like about this software is the comps are outdated. Also at times there is a glitch or something in the system, the call will come in as no contact found or not available, when all the information was just there minutes before. Alternatives considered [CallRail](https://www.capterra.com/p/141829/CallRail/) [Call Loop](https://www.capterra.com/p/152402/Call-Loop/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RO Robert O. Real estate investor Real Estate ### "Reirail Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 2, 2020 It’s been great. Business wise it makes it convenient to track everything all in place. Pros Versatile in many ways. All in one CRM at your finger tips. Cons The list and sorting leaves more to be desired. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TR Tim R. REI Real Estate ### "Amazing Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 January 2, 2020 It was overall great, I think it's the best rvm system for REI, and I will continue to use it. Pros I love the Caller ID and the calling heads up the software provides indicating my phone will ring. I also really enjoy the simplicity of the software Cons I was frustrated with not being able to speak or communicate with some form of customer support, and when I finally was able to, you can tell there was an english barrier interpretation that added onto the frustration, needless to say I didnt get help. I ended up doing trial and error on the software and learning the answers I needed alone, which took some time. But it's cool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Taurean S. REI Real Estate ### "REIRAIL Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 2, 2020 Software is easy to figure out. I do wish that there was a text blast capability. Pros Software is pretty easy to figure out and I had no issues uploading a list and beginning quickly. Deep trace really does do a good job of finding information. Cons I can sometimes miss incoming calls even when answering the phone immediately. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TC tamara c. CEO Real Estate ### "Great Product for Real Estate Industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 December 27, 2019 Not compatible with Skype or Google number. Just starting so I'm price conscious. Training videos aren't enough for you to navigate. Lead page set-up is for someone experienced not inexperienced. Pros Record Calls Send SMS Client Information populates while you speak with them Call forwarding Cons Poor training videos Not 100% compatible with Google or Skype numbers Reasons for choosing REIRail Suggestion from Max Maxwell for what's to come and the convenience of having everything inclusive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Marc C. Owner Real Estate ### "My REIRail experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2019 With REIrail, I can target my prospects quicker, have them call me opposed to me calling them. I have full control of prospects information with the CRM, everything is in order, platform is very user friendly. I LOVE this system! Pros I love the fact that I can prerecord a message, and with the click of a button have tons of voicemails dropped into my prospects voicemails and I get inbound calls coming in immediately. I also love the seller card feature which populates all the info about the seller in one place and allows me the opportunity to find that card immediately opposed to searching all over the place for sellers info when they call in. Cons I dislike that in this software it doesn't allow the options method when sellers call in as done in call rail. I believe with that option, it would save a ton of time where I would simply focus on people who choose the option of selling their house opposed on wasting time on people who don't want to sell. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180933/REIRail-Call-Tracking-for-Real-Estate/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [800.com vs REIRail](https://www.capterra.com/compare/180933-208208/REIRail-Call-Tracking-for-Real-Estate-vs-800-com)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)