# REIRail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is REIRail the right Call Recording solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180933/RVM-Systems/reviews --- REIRail 4.2 (54) [View alternatives](https://www.capterra.com/p/180933/REIRail-Call-Tracking-for-Real-Estate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of REIRail Ease of use 4.2 Customer Service 4.2 ## Pros and Cons in Reviews DP Derek P Acquisitions ManagerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Tried to use their VA services and went through three VA until we gave up and went to UpWork where we found a solid VA immediately (still use her today) and then tried to use ReiRail for the first time, but the website was down. “ June 15, 2021 AA Austin A Self EmployedReal Estate, Self-employedUsed the software for: Less than 6 months. “I paid full price for them to not allow me to use over half the service.“ April 23, 2021 ## Showing most helpful reviews Showing 1-25 of 54 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Matthew T. CEO Real Estate Used the software for: Less than 6 months ### "Love This Software" August 1, 2019 5.0 Pros It makes finding off market deals so much easier! Cons Nothing to much just wish it was less expensive to run. Review Source JC Javier C. RE Investor Real Estate Used the software for: 6-12 months ### "ReiRail - First Time Investor Review" July 22, 2019 4.0 All in all, I've had a mostly positive experience using this software as a 1st time user. Met most of my expectations in terms of the results I was looking to get out of it and has potential to be an even better RVM tool for wholesellers. I am aware that they are working on integrating CallRail within it as well as the ability to drop RVMs on landlines. If you are a RE investor also looking to try this software for the purpose of reaching more of your leads with mobile numbers, then this is a great software tool to use to broadcast your ringless voicemail campaigns to generate more inbound calls that can lead to appointments. What sets this apart from the others that I've seen demo's for before is the DeepTrace feature that populates all relevant info about the property and/or the property owner within seconds of them calling in; it's insane when you first see! No more awkward probing for the caller's info when they call in. Keep in mind that because of the lack of landline RVM drops at the moment, you would need to consider scaling your list(s) higher as your list could be reduced to as low as a 3rd of your original because of that limitation. Pros So just to give some background from my intended us and how it could relate to how you might use it to your needs, I am a new-ish wholeseller and have been using ReiRail RVM for the purpose of reaching my leads and increasing inbound calls to setup appointments with homeowners. Pros list: -Good conversion of leads that resulted in appointments (for numbers that RVM drops were left on only) - All tangible info on property or property owner prompts when they call in within 2 seconds (favorite feature) - Able to easily create campaigns and track progress with unique phone numbers - Don't have to pay extra for getting tracking phone numbers - Skiptracing service is also available and can be done within 15-20 minutes - User Interface is straightforward and easy to use - Customer support replies quickly to any questions or concerns Cons \- RVMs can't be dropped on landlines currently which can reduce your eligible leads to a 3rd of your list after scrubbing against DNC (my biggest con with Rei Rail) - No predictive dialing or outbound dialing for leads not assigned to campaigns (at least not yet) - Skiptracing software charges a bit higher than other providers (but can be offset by their turnaround time depending on your preference) - Cannot change tracking numbers once they are assigned to campaign Alternatives considered [Ringless Voice Messaging](https://www.capterra.com/p/186527/Ringless-Voice-Messaging/) Reason for choosing REIRail 1) DeepTrace feature 2) RVM frequency & scheduling capabilities 3) Better Pricing 4) Easier To Use/Easy Interface Review Source Response from Hoozip.com July 25, 2019 Hey Javier! Thank you so much for such a thorough review. Especially happy to hear that you feel support has been responsive to your needs :) We love helping new investors launch and scale their operations. Please keep the feedback coming! AA Austin A. Self Employed Real Estate Used the software for: Less than 6 months ### "RVM software randomly decided to disable RVM software" April 23, 2021 1.0 I spent a good amount of my marketing budget on this service only to have them not allow me to use RVM. I got a negative ROI. Pros You can mass text pretty easily to alot of people. Cons I signed up to use RVM's and some mass texting. A couple weeks in they disabled the RVM service and told me it would be back in use soon after their software engineers fixed it. A couple weeks later they still hadn't fixed it but i was still getting billed. This service was a scam for me. I paid full price for them to not allow me to use over half the service. I feel like an idiot for giving these people my money. Review Source MT Martin T. Managing Member Real Estate Used the software for: Less than 6 months ### "functionality" August 14, 2019 4.0 overall, I like the product, but the buggy functionality kept me away from the product for several weeks. but i'm back on it and will use it to create leads even if I have to work thru the bugs myself Pros I really like the whole concept of the software. If the system's functionality was on point, this would be absolutely the best tool in my toolbox for contacting owners Cons 2 issues I have with the product: - The product doesn't evenly distribute drops within a given campaign time frame. If I want 100 drops in 8 hours, the system will just start dumping drops. I wanted to space drops over 8 hours to allow myself time to answer call backs, but because the system just start dumping drops without spreading them out, I got hammered by callbacks. So I have been having to manually work around this. I just set up 1 hour long campaigns with 30 drops. The system will drop 30-32 successful drops in about 35 min. Its not spreading them out appropriately, but at least I'm not getting hammered by callbacks and I can actually try to answer each call. Still tough and I am not happy about this at all. Biggest reason for no 5 stars - I started a lead page and choose the beta. The beta is too much work so I wanted to choose a different option, but I cannot. So I tried to create a new page using my same arkpropertysolutions but the system said I was already using the name. And now I cant delete the old, unusable lead page. - could use a way to make sure the system is not calling the same number multiple times, as in if a landlord has several properties Reason for choosing REIRail I like representative's youtube vids. He seems like a genuine guy and I had a little more trust in him than the rep of the REIverse. I like rep's content, but sheesh. Review Source KC Katherine C. President Real Estate Used the software for: Less than 6 months ### "Helping Wholesalers Reach Goals" July 22, 2019 4.0 Overall this has been an excellent upgrade to our business. We were using a different back-office system for a lower price and it was exhausting having to skip trace every name. They did not provide numbers, did not scrub on the DNC, they did not offer an RVM obviously. It was not user friendly. We had considered saving $ by subscribing to all these services separately but that would have complicated our system. REIRail streamlines everything Pros Aside from the ease of setup, the automatic call display for contacts, and the skip tracing service, I love the support. Any questions or concerns, even late at night and someone has been there to help. I am grateful for this product and for the people who brought it to fruition. Cons There is no auto-save feature. Example: I am editing notes on a call I just had. I new call comes in. I either reject the call to save my notes or I go to call and lose all my notes, it is a split second decision. Also, when replying to text messages, the moment you hit send the message screen disappears and has to be reopened. The text feature should open into a separate chat window. Reason for choosing REIRail The combination on one platform simplifies the contact and marketing organization Switched from [Realeflow](https://www.capterra.com/p/186066/Realeflow/) See Overall Experience for explanation Review Source Response from Hoozip.com July 25, 2019 Hi Katherine! Thanks for taking the time to review and recommend REIRail. I'm so thrilled to hear that the system has been a meaningful addition to your business. WB Wayne B. President Real Estate Used the software for: 1-2 years ### "REI rail review" August 14, 2019 4.0 It works and gets the phones ringing. The product for 97 bucks can make you 100 tines that with the right sales team. Really use it all the time especially to skip my list. Pros The technology it provides at your finger tips. Cons Because of Max popularity the system lags and freezes a lot especially as his popularity grows. Also the website builder is for a neural scientist. It's just to complicated and hard to fix when you make an error. It's not for a green person. Reason for choosing REIRail The price is amazing! You get so much under one roof (skip tracing, RVM's, phone numbers and a website. You can keep a log of your call ins with either a text or a email even both at the same time. You can even send text messages. You can make calls and show the tracking number. The detail about the person that you see when the call comes in. The 14 day trial made me fall in love with it. Review Source jS julian S. Investor Real Estate Used the software for: 6-12 months ### "Review " July 29, 2019 5.0 I’m able to receive more inbound calls with RVMs I also have been able to track what is working best for me Pros I like the amount t of tracking numbers and campaigns I can run at the same time. I also like that it does a deep trace as calls come In. Cons I wish the app would have a dialer rather than only being able to dial 1 number at a time. I have to utilize mojo dialer which then separates the contacts. The only way I can record my calls is to use my tracking number to dial into my mojo dialer and then start my calls which records every call I made in that session instead of recording each call separately. Reason for choosing REIRail Because I’m a supporter of max maxwell Review Source Response from Hoozip.com July 30, 2019 Hey Julian - I'm so glad to hear that REIRail is helping you to be better at tracking your campaigns. You can't improve what you don't measure! RE: the dialer- we hear ya loud and clear. Our dialer is in the works now. Stay tuned ! AB Arthur B. Entrepreneur Real Estate Used the software for: 6-12 months ### "Great product" July 22, 2019 4.0 Pros Customer info pre-populated via text Deep trace Cons Monthly cost Doesn't always ring my phone Doesn't always send text prior to call Customer support NEVER responds to email. Thankfully the 2 developers are active on social account Reason for choosing REIRail Pros as seen above Review Source Response from Hoozip.com July 25, 2019 Hi Arthur - Glad that you love the product! That said, i'm disappointed that you feel like support is not responsive. That is not a common sentiment. In fact, we pride ourselves on our responsiveness. I wonder if the episode you're referring to came during a period when we were transitioning to a new ticketing system. Whatever the reason, I'm sorry we let you down. Re: the text notifications, looking over the ticket that was created for you. Looks like you hadn't set up a phone number to receive the notifications :) We can't notify you without that! Anyway, thanks for taking the time to review and recommend REIRail. We truly appreciate it. KN Katelyn N. Client Care Real Estate Used the software for: 6-12 months ### "REIRail Review" July 22, 2019 5.0 Our overall experience with REIRail is positive because of it notifying us of who is calling us, the phone #, and what campaign/tracking # they are calling. Pros With working at a growing company, it is imperative to stay organized and on top of communication. REIRail helps us with our communication, by notifying us when someone is calling, who they are, and what tracking # and campaign they are calling from. This allows us to immediately start building or maintain our relationship with our clients. Cons Overall, this is a great program, however, my one concern is the filtering/functionality of being able to sort through all the leads. Sometimes it is time consuming because you can't sort by phone #. It also takes you back to the first page after taking notes on one specific lead. Review Source VB Venus B. CEO Real Estate Used the software for: Less than 6 months ### "Review" July 22, 2019 4.0 The problems I'm solving is not only getting call backs from sellers but also able to see who is calling me back. The best part is I get the full information of the seller before I even answer the call. Its makes it more personalized for me. I've had more call backs then ever just doing cold calling alone. Pros I like the ease of using the system to drop voicemails. Its easy to purchase drops and set the campaigns to drop when needed. I also like text messages through REIRail can now come to your phone. I know there is a few glitches when the system lags which can cause a little frustration in the middle of a campaign. Cons The only thing I don't like is the text messaging. I can't send a long enough text to the seller. I would like to see bulk texting added. Reason for choosing REIRail With Call Rail, you don't know who is calling back which makes it more impersonal to me. REIRail is more an enhanced and efficient system than Call Rail. Review Source Response from Hoozip.com July 25, 2019 Hi Venus! Super glad to see that you're getting a lot of value from the system. These are the kinds of reviews we live for. Thanks so much for taking the time to review and recommend REIRail. We truly appreciate it! TH Trumeeyka H. Lead Specialist Real Estate Used the software for: Less than 6 months ### "Not Bad" December 14, 2019 4.0 Pros I enjoy the feature of how when a prospect calls back, you’re able to see exactly who it is, address and all. That feature is very helpful Cons I don’t really like that it’s not made for cold calling because our company do alot of cold calling. Manage Contacts take you ALL THE WAY to the beginning of the contact list if you click on a name in the middle of the list. That by it self can get very very frustrating! Review Source RM Ron M. President Real Estate Used the software for: Less than 6 months ### "Great product" July 29, 2019 4.0 Pros The ability to deep trace incoming calls. Cons Mobile interface crashes and not as robust. Review Source Response from Hoozip.com July 30, 2019 Hi there, Ron! Thank you so much for taking the time to write a review. Glad that the Deep Trace feature is helping you handle those inbound calls. Re: the mobile app - You're right. It's still in active development. Please bear with us as we work to get it completed and up to the UI/UX standard of the core system. BM Bryant M. Investor Real Estate Used the software for: Less than 6 months ### "The Review" July 30, 2019 3.0 Hasn't it been bad so far. Getting the hang of it. Eventually I would want to hire a VA to take the incoming calls Pros The RVM him drops. And when they call back at the property pops up Cons I would like to see text drop. easier functionality Reason for choosing REIRail Seem like a pretty cool system from other reviews and investors Review Source Response from Hoozip.com July 30, 2019 Hi Bryant - I just want to thank you for taking the time to share your thoughts. Sounds like you're happy but not (yet) delighted. I'd like to change that. Please reach out to one of our Customer Success Mangers. I have a feeling that working more closely with them will help you optimize your use of the system. Oh, and we're working on a text blast feature. Stay tuned! JG Jorge G. Ceo Real Estate Used the software for: 6-12 months ### "Been using Since it was offered " August 12, 2019 3.0 I use rvm and this helps drop messages but I have a problem knowing wether the VM was dropped. Pros Skip tracing and tracking numbers.skip tracing offers easy numbers and up loading. Cons Could use more features and better pricing. Review Source AS Ashley S. Owner Real Estate Used the software for: Less than 6 months ### "Game Changer" December 19, 2019 5.0 My ROI was made back the same week we started. With taking advantage of the Black Friday promo we were able to put 3 properties in contract and close. Making a total of $23,500!!!!!!!!! Pros Not having to cold call home owners! I dreaded calling people to see if they were interested in selling their property. The settings are amazing; getting text with info about the caller enough details to have while I’m talking to them when I’m away from my office. Cons Paying for a monthly subscription Paying for services within the software Review Source TS Taurean S. REI Real Estate Used the software for: Less than 6 months ### "REIRAIL Review" January 2, 2020 4.0 Software is easy to figure out. I do wish that there was a text blast capability. Pros Software is pretty easy to figure out and I had no issues uploading a list and beginning quickly. Deep trace really does do a good job of finding information. Cons I can sometimes miss incoming calls even when answering the phone immediately. Review Source BA Bryant A. Partner Real Estate Used the software for: Less than 6 months ### "Great" July 24, 2019 5.0 Over all I got some deals through direct mailer campaign which was awesome Pros Ease of listening to customers concerns via voice messages Cons Live person to answer your marketing campaigns Reason for choosing REIRail Referral from friend Review Source MP Marco P. Owner Wholesale Used the software for: Less than 6 months ### "Review " December 13, 2019 3.0 It was a ok software but not worth the cost Pros The easy set up & that basically it .... Cons That it does not have a app or can use on the go so there for it makes me have to be seated behind a computer all the time Review Source TH Tanner H. Owner Real Estate Used the software for: Less than 6 months ### "New to RVM and Skiptracing" December 19, 2019 4.0 I don’t have any reference because this is my first skip tracing/ RVM software. I’d be glad to reshare my experience in a few months. Pros It’s pretty easy to set up and it walks you through the whole process. Assuming you know how to get a list and you understand what is going on. One thing I really like is the phone is bound to start ringing when you put a list in the system. Cons There is no telling how many numbers from the deep skip tracing service is correct. I have gotten a lot of calls back from people saying. I don’t even live in the state your calling about. Or I don’t own property. As a new person investing in this type of service seems expensive and I feel like I’m getting hit left and right with monthly fees then drop fees then text fees. I think I’d like it better if it was one type of fee structure. With all that said I see the value and appreciate having this type of software. One other thing is id like to be able to search phone numbers in my list to take off the call list when scrubbing. That would be helpful. Review Source JA Jeff A. Manager Real Estate Used the software for: 6-12 months ### "Good tool" July 30, 2019 5.0 Pros Ease of use and can record calls with helps track quality Cons I with there was an option to load numbers in as a mass dial function like mojo dialer and also to mass text too Review Source Response from Hoozip.com July 30, 2019 Hey Jeff - Thanks a ton for the review. We live for feedback. Sounds like you are happy with the ease of use and call tracking, but you're not (yet) thrilled with the system. If that's a function of the dialer and mass text feature, then you'll be happy to know that those features are in active development as we speak. Planning to roll those out very soon. Stay tuned! MC Marc C. Owner Real Estate Used the software for: Less than 6 months ### "My REIRail experience" December 23, 2019 5.0 With REIrail, I can target my prospects quicker, have them call me opposed to me calling them. I have full control of prospects information with the CRM, everything is in order, platform is very user friendly. I LOVE this system! Pros I love the fact that I can prerecord a message, and with the click of a button have tons of voicemails dropped into my prospects voicemails and I get inbound calls coming in immediately. I also love the seller card feature which populates all the info about the seller in one place and allows me the opportunity to find that card immediately opposed to searching all over the place for sellers info when they call in. Cons I dislike that in this software it doesn't allow the options method when sellers call in as done in call rail. I believe with that option, it would save a ton of time where I would simply focus on people who choose the option of selling their house opposed on wasting time on people who don't want to sell. Review Source GM Geno M. Agent Real Estate Used the software for: 6-12 months ### "Great Product" July 29, 2019 5.0 Pros I loved how easy it is to upload a list and then within a matter of minutes use it to start your campaigns. Cons I wish there was a Better way to use it as a CRM. I also don’t like that it doesn’t let you look at your past appointments. Currently, it tells you that day and then you aren’t able to see past appointments. Review Source Response from Hoozip.com July 30, 2019 Hey Geno! Thanks so much for taking the time to review and recommend REIRail. We really appreciate it. We don't have plans to add a full CRM but your suggestion about seeing past appointments is a good one. We'll work on that. KP Krystle P. Investor Wholesale Used the software for: Less than 6 months ### "Reirail review" July 22, 2019 3.0 Pros \- The ease of sending out calls - the record information which showed me people who called or texted back Cons I did not like the way you have to import the list of numbers and information I think it would be more beneficial with an easier process Review Source Response from Hoozip.com August 6, 2019 Hi Krystle - Thanks for taking the time to review REIRail. It's disappointing to hear that you felt the import process was difficult. It's also a bit surprising since we took great pains to create something far simpler than what's on the market currently. Our mapping tool lets you literally drag and drop your headers from left to right. I'd love to hear more about specifically what you found difficult. Looks like you tried the product for just a few weeks last year. We'd love to have you back! If and when you try it system out again, make sure to take advantage of the customer success team. I don't think you participated in any of the walkthrough sessions last time you were with us. Hope all is well. Thanks again! DL Domonique L. Investor Real Estate Used the software for: 6-12 months ### "Services " July 22, 2019 5.0 Pros Great service for building rapport, gives you some things to talk about while on the phone with the seller Cons I didn’t like that it wasn’t an app in the App Store so you can’t use it on the fly Review Source Response from Hoozip.com July 25, 2019 Hey Dominique! Thanks for taking the time to review and recommend REIRail. 10/10 ftw ;) FYI, our mobile app is a hybrid application. We did it that way so that it's easily accessible in a browser. No need to download anything. But we'll take your feedback into consideration as we iterate. Keep the feedback coming! GM George M. CEO Real Estate Used the software for: Less than 6 months ### "Great Niche " July 30, 2019 5.0 The REIrail make the call more authentic with the prospect because it "Hacks the Trust Equation". Pros The Deep Trace feature allows the the user who has probably not actually seen the Property and would have to ask the caller questions from the position of blind-fact finder now has all the info about the Property available prior to answering the call and is talking from a position of knowledge of the home, thus building Trust from to beginning of the call. Turns a would be "cold call" into a warm call. Cons I would like if there was a CRM componet with the software. Reason for choosing REIRail Being experienced in the call center environment for years. I saw the value in having all the Deep Trace information prior to answering the call as solving a pertinent problem. 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