--- title: "Aivo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Aivo Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more." source_url: "https://www.capterra.com/p/180934/Aivo/" page_type: "product" language: "en" --- # Aivo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Aivo ## What is Aivo? Transform your Customer Service with Artificial Intelligence. > AgentBot is a comprehensive solution (end-to-end) to automate conversations with artificial intelligence. > State-of-the-art Live Chat solution with support to agents with artificial intelligence. Aivo Quick Onboarding: - Conversational bot within 72 hours across all channels - Live Chat for free for 3 months - Knowledge Manager for non-techies - Advanced reporting ## What is Aivo used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Survey](https://www.capterra.com/survey-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $240 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Aivo Overview Updated September 2026 AI summary Aivo provides small businesses with AI-driven tools for customer communications, combining chatbot functionality, machine learning, and workflow automation. Supporting multi-language interactions, predictive analytics, and speech recognition, it integrates with third-party systems and offers mobile access. Optional features for sales teams and reporting further extend its utility, with deployment across web, cloud, and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Aivo 0.0 VS. [4.5 (830)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting Price $240 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.1 (814) Value For Money 0.0 (0) Value For Money 4.2 (594) Customer Service 0.0 (0) Customer Service 4.3 (632) ## Aivo alternatives [4.5 (3,475)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) [4.3 (268)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179417/Genesys-Cloud/) [Fin](https://www.capterra.com/p/10031266/Fin/) [4.6 (18)](https://www.capterra.com/p/10031266/Fin/#reviews) Starting price $0.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10031266/Fin/) ## FAQs about Aivo Overview ### What company size and specific industries is Aivo built for? Aivo is designed for companies of any size that manage a high volume of customer contact and need real-time support automation. It fits customer-facing businesses across many industries, especially those with frequent service requests, such as retail, telecommunications, financial services, and other organizations handling ongoing customer inquiries. Features and Usability ### What are the key features of Aivo? Aivo offers live chat, chat/messaging, and chatbot capabilities for real-time consumer-facing communication. It also includes autoresponders, transfers/routing, transcripts and chat history, workflow automation, reporting/analytics, and third-party integrations. Additional features include multi-channel communication, multi-language support, mobile access, speech recognition, and predictive analytics. Getting Started and Support ### What training and onboarding options does Aivo offer? Aivo provides webinars and documentation to help teams get started. Webinars offer live or recorded guidance for learning key functions, while documentation gives written reference material for setup steps, feature details, and ongoing support during initial use. Getting Started and Support ### What customer support options does Aivo offer? Aivo provides chat support for customer assistance. With no reviewer feedback available about support experiences, no claims can be made about response speed, helpfulness, or common frustrations. The listed channel is the only support option included in the catalog data. ## Features AI summary Based on 5,579 Artificial Intelligence reviews Capterra reviewers point to these as the features buyers watch most closely when comparing artificial intelligence software: - **Generative AI** (**35%** of reviewers rated this feature as critical) - **Data Import/Export** (**31%**) - **Natural Language Processing** (**34%**) Aivo focuses on other capabilities that reviewers also consider important, including **Chatbot** (**42%**), **Machine Learning** (**33%**), and **Multi-Language** (**29%**). Together, these features help businesses automate customer conversations, improve responses over time based on data patterns, and support users across different languages, allowing teams to deliver faster service and handle a wider range of customer interactions. Autoresponders Create and automatically send premade copy in response to customer messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving For Sales Teams/Organizations Caters to sales teams Interactive Content Allow the audience to interact or engage with the content Aivo 22 features ### All Features - Autoresponders: Create and automatically send premade copy in response to customer messages - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - For Sales Teams/Organizations: Caters to sales teams - Interactive Content: Allow the audience to interact or engage with the content - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - On-Demand Communications: Generate personalized communications upon request to meet customer needs - Personalization: Adjust communications based on previous interactions or personal preferences - Predictive Analytics: Predict future data based on historical data sets - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Speech Recognition: Train your system to interpret and transcribe voice messages - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Transfers/Routing: Transfer queries and organize messages between agents - Video Support: Supports various video file formats - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $240.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.