--- title: "Aivo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Aivo Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more." source_url: "https://www.capterra.com/p/180934/Aivo/" page_type: "product" language: "en" --- # Aivo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on January 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Aivo ## What is Aivo? Transform your Customer Service with Artificial Intelligence. > AgentBot is a comprehensive solution (end-to-end) to automate conversations with artificial intelligence. > State-of-the-art Live Chat solution with support to agents with artificial intelligence. Aivo Quick Onboarding: - Conversational bot within 72 hours across all channels - Live Chat for free for 3 months - Knowledge Manager for non-techies - Advanced reporting ## What is Aivo used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $240 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Aivo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://aivo.co/oen/&name=Aivo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Aivo 0.0 VS. [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $240 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (589) Value For Money 0.0 (0) Value For Money 4.6 (509) Customer Service 0.0 (0) Customer Service 4.7 (500) ## Aivo alternatives [4.3 (672)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (4,089)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.7 (30)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about Aivo Overview ### What company size and specific industries is Aivo built for? Aivo is designed for companies of any size that handle a high volume of customer contact and need automated support in real time. It fits businesses with frequent customer service demands across many sectors, especially those that rely on fast responses and issue resolution. Features and Usability ### What are the key features of Aivo? Aivo offers live chat, chatbot, autoresponders, and multi-channel communication for customer conversations. It also includes workflow automation, transfers/routing, transcripts and chat history, reporting/analytics, personalization, multi-language support, mobile access, third-party integrations, and predictive analytics. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Aivo offer? Aivo provides webinars and documentation to help teams get started. Webinars support live or scheduled guidance on product features and setup steps, while documentation offers written reference material for self-paced learning and ongoing use. Getting Started and Support ### What customer support options does Aivo offer? Aivo provides chat support. With no reviewer feedback available on support experiences, there is no evidence here to judge response times, agent helpfulness, or common frustrations. The listed support option indicates direct messaging help, but user satisfaction with that support cannot be assessed from the catalog data. ## Features AI summary Based on 5,440 Artificial Intelligence reviews Capterra reviewers highlight these as the features buyers watch most closely when comparing artificial intelligence software: - **Generative AI** (**36%** of reviewers rated this feature as critical) - **Data Import/Export** (**31%**) - **Natural Language Processing** (**34%**) Aivo focuses on other capabilities that reviewers also consider important, including **Chatbot** (**42%**), **Machine Learning** (**33%**), and **Multi-Language** (**29%**). These features help businesses automate customer conversations, improve responses based on data patterns, and support users across different languages, allowing teams to deliver faster service and broader customer coverage. Autoresponders Create and automatically send premade copy in response to customer messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving For Sales Teams/Organizations Caters to sales teams Interactive Content Allow the audience to interact or engage with the content Aivo 23 features ### All Features - Autoresponders: Create and automatically send premade copy in response to customer messages - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - For Sales Teams/Organizations: Caters to sales teams - Interactive Content: Allow the audience to interact or engage with the content - Live Chat: Ability to chat online in real time - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - On-Demand Communications: Generate personalized communications upon request to meet customer needs - Personalization: Adjust communications based on previous interactions or personal preferences - Predictive Analytics: Predict future data based on historical data sets - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Speech Recognition: Train your system to interpret and transcribe voice messages - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Transfers/Routing: Transfer queries and organize messages between agents - Video Support: Supports various video file formats - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $240.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.