# To Their Rescue Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is To Their Rescue the right Animal Shelter solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/180980/To-Your-Rescue/reviews

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To Their Rescue

4.8 (9)

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Last updated August 24th, 2025

# Reviews of To Their Rescue

Ease of use

4.9

Customer Service

5.0

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JW

Janie W.  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Small non profits need to manage data too"

August 13, 2019

5.0

Using TYR has been easy. The support we receive has been great. Organizing our data has allowed us to grow as a nonprofit and allows us to grow our mission.

Pros

TYR has proved to be an invaluable asset for Paws-Ability. Our membership list demanded hours to manage each membership drive with no ability to email critical information to our members. TYR provides a membership list, with history of donations from each member, a history of volunteer activities members are interested in plus the ability to send email information to renewing members, non-members or business members with ease. Paws-Ability is a small nonprofit organization, not unlike thousands of small organizations that struggle in today’s technologically advanced world. TYR makes us more efficient and helps us document a history of usable information at our fingertips. The part of TYR that applies to rescue groups is over the top! No more paper files to shuffle and a perfectly organized print out available for each animal in rescue. This printed information provides a vet record for each animal. Every nonprofit that struggles with accumulated data needs TYR. We are better organized with our data and we manage programs that are changing our community. This type of software is normally available only to large companies but now smaller groups can benefit as well. It has really helped Paws-Ability and I am sure would assist other small nonprofits in their mission as well.

Cons

to be honest, there is nothing about TYR that I do not like.

Review Source

SV

Sydnee V.  
President / Volunteer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Value for your $"

April 12, 2023

4.0

Easy to use, always someone that is willing to answer questions when needed.

Pros

It helps us with our daily record keeping needs.

Cons

The cons are still on my side as administrator, as I've not used them to their full potential.

Reason for choosing To Their Rescue

Price

Review Source

VR

Verified Reviewer  
student  
Education Management  
Used the software for: 6-12 months

### "Outstanding platform"

April 2, 2022

5.0

Affordable software I have ever found. It is easy to manage

Pros

It is easy to use. Especially it helps to keep records of animals systematically.

Cons

Difficult to elaborate on the activities that I would like to note down.

Review Source

CE

Ces E.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great program "

February 4, 2020

5.0

Pros

To Your Rescue is everything that we need to run an efficient organization. It’s comprehensive, easy to use, and has excellent support. One of the main benefits that we gain is the ability to easily stay in touch with our parrot rescue supporters. This is important as it contributes to our financial bottom line. If you are looking for software to run your rescue or sanctuary you must consider TYR.

Cons

No complaints . I don't understand why i have to use a number of characters to fill this box. This should be fixed

Review Source

JJ

Jill J.  
Board Member  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Review of To Your Rescue"

August 10, 2019

5.0

We are able to track medical procedures, vaccinations, intakes, adoptions, donations, and manage our database all in one software. It is all that we need.

Pros

We love that it can be completely tailored to the specifics of our animal rescue. The customer support is also really good. if we have an issue, it gets resolved very quickly.

Cons

We wish that it could be put on the cloud so that we could access it anywhere.

Reason for choosing To Their Rescue

It had good customer service and was customized to our particular animal rescue's needs.

Review Source

SF

Sue F.  
President  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Wonderful Program"

August 9, 2019

5.0

To Your Rescue has wonderful technical support. Rep will work out a problem with you and stay helping you even if it takes all night. (Not that it ever would take that long). They are great to work with if a feature is not there and it is something that is truly a feature that would benefit everyone you will see it in the next upgrade. They are always working to make the program better.

Pros

To Your Rescue is a very easy program to you. The learning curve is small, and anyone who is a novice computer person would be able to use this program with very little training.

Cons

To Your Rescue is a desktop program that can't be used anywhere, which is my least liked thing. I do hope that in time the program could be web-based.

Review Source

TM

Teresa M.  
President  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Love TYR"

November 9, 2020

5.0

I have had a couple Zoom conversations with \[SENSITIVE CONTENT HIDDEN\] about what works and doesn't work for our little cat rescue. He is so pleasant to work with. All my concerns have been immediately addressed through revisions and he has been very helpful. I liked the product when I got it, now I love it!

Pros

This software is so easy to use. As long as you can read, you can use the product.

Cons

Currently the product is only stand alone but I know an online version is being worked.

Reason for choosing To Their Rescue

I needed an inexpensive no frills database for our brand new small feral kitten rescue. TYR had what I needed at a great price. I had no idea that the customer service would be EXCELLENT and because of that, I have a program that far exceeds what I was expecting! \[SENSITIVE CONTENT HIDDEN\] truly wants to make this software the best possible.

Review Source

JQ

Jan Q.  
Volunteer  
Fund-Raising  
Used the software for: Less than 6 months

### "Excellent Database Tool"

November 13, 2020

4.0

\[SENSITIVE CONTENT HIDDEN\] at TYR has been inspirational and helpful throughout the time I've been with the Sanctuary, which isn't yet long. The Co-founders of the Charity are not IT users and did struggle with some of the initial processes however \[SENSITIVE CONTENT HIDDEN\] put together a PDF guide which is easier to read than the online version. I am now slowly training the Co-founders the basics as they were not using the tool to it's full ability. Thanks \[SENSITIVE CONTENT HIDDEN\]!

Pros

I find the tool extremely easy to use and the workflow is brilliant

Cons

Nothing really, I am happy using it. The only ideal change would be to have a web version as I work remotely from the Sanctuary so can't help with animal adoption process when not up there. If we could have multiple users online that would be so much easier to cope.

Review Source

CF

Catherine F.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "To Your Rescue Software"

October 21, 2019

5.0

TYR gives us a central place to store our animal’s health information and makes it easy to print reports for new parents and veterinarians. And its mailing list feature makes it possible to stay in touch with our human family either via emails and regular mail. Because of TYR we have both more time to spend with our animals and more money to spend on them. Thank you TYR!

Pros

The ease of use and the customer support.

Cons

There is nothing. It does the things we need it to do.

Review Source

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