--- title: "Opinew Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Opinew the right Review Management solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/181008/Opinew-Product-Reviews/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- Opinew 4.8 (42) [View alternatives](https://www.capterra.com/p/181008/Opinew-Product-Reviews/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of Opinew Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews RN Randy N OwnerRetail, Self-employedUsed the software for: I used a free trial. “Was easy to upload reviews and I needed help to refresh so it would show up on Shopify and customer service immediately solved it.“ January 30, 2022 bp brian p Senior Technical Support OfficerInformation Technology and Services, 10,001+ employeesUsed the software for: Less than 6 months. “The ease of use and the fact that the reviews from Amazon, ebay are genuine Authentic reviews.“ August 9, 2022 SS Sebastian S Company OwnerWholesale, 2 - 10 employeesUsed the software for: Less than 6 months. “The product is good but the customer service is even better - The team will support you right away in any need!“ June 21, 2022 SR Stefan R DirectorEvents Services, 2 - 10 employeesUsed the software for: More than 2 years. “The product keeps on improving with new feature updates, integrations, and partnerships announced all the time.“ March 9, 2021 ## Showing most helpful reviews Showing 1-25 of 42 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tahmi D. Owner Apparel & Fashion Used the software for: 1-2 years ### "Great product for a good price" August 25, 2021 5.0 Pros One of the things that I like most about Opinew is the ability to pull in reviews for my items that are on other platforms. It really makes moving customers from a marketplace to my own website easier when I'm able to show that social proof. And Opinew also makes it easy to get reviews from the sales on my website, offering branded email options to send out to customers asking for reviews as well as offering the ability to give customers discounts on future purchases when leaving a review. Their support is top notch, not only helping me to get my Shopify templates correctly set up the first time, but also helping when subsequent template updates need tweaks as well. Cons The one thing I wish Opinew did better would be to make it easier to share good reviews on social media like other review software does. But I have templates for social media posts made in Canva, so it's not that difficult to paste in good reviews and make posts out of them. Review Source OF Oscar F. Product Director Computer Software Used the software for: 1-2 years ### "Way more than we expected!" March 23, 2021 5.0 We're a small software development agency, and we've had to set up Shopify shops for many clients. With all the limitations that Shopify has as a platform, Opinew's tools have been very useful to make sure the styles are how they are meant to be and the products/shop look trustable. They have so many features but right now I remember once when the printed reviews and coupons came in very handy with this client that needed to ship the products but also wanted to get feedback. Another thing: Opinew is a big boost for the SEO. Pros First, how easy it is to customize to the theme's style, anyone can do it. Also, how it imports reviews to a product from different providers (Amazon, E-bayd, AlliExpress), and how these reviews give the website a way more trustworthy overall look. We love it. Cons I'd love to see different kinds of widgets such as viewing the most recent reviews but, to be honest, we're happy with the ones they have. Alternatives considered [Judge.me](https://www.capterra.com/p/215990/Judge-me/)[Yotpo](https://www.capterra.com/p/144389/Yotpo/) Reason for choosing Opinew The fact that Opinew offers the same as the other two (and more), and yet it is cheaper. Wo found Opinew to be the clearer to understand for our customers. Review Source LF Liz F. Director of Marketing Marketing and Advertising Used the software for: 6-12 months ### "Great Customer Service" July 14, 2021 4.0 Pros How quickly customer service gets back to me (within minutes via chat) Cons The pricing, alot of add on features/ upgrades Review Source SR Stefan R. Director Events Services Used the software for: 2+ years ### "Great Review Management System and Importer" March 9, 2021 5.0 Overall, we are a long standing customer of Opinew and have build a great relationship with the team. We are impressed with the cadence in which they update the platform, and with the great support they provide to new customers. Because of that, when working with new shops/merchants, we are confidently recommending Opinew as the tool of choice for powerful review management and importing on Shopify. Pros We have been using Opinew for more than two years now. The product keeps on improving with new feature updates, integrations, and partnerships announced all the time. After carefully reviewing other review apps in 2019/20, we identified Opinew as the one to use and recommend to our merchants. Their support is very helpful, friendly and available around the clock (which saved us a couple of times already). Opinew has a very comprehensive feature set, that includes: \* multiple review widgets for the shop website \* ability to include photos/videos in customer reviews \* automated review requests (email, sms, printed) \* great review management functionality \* coupon creation/use for review incentivisation Moreover, Opinew is also offering very powerful import functionality to anyone who is moving shops from another platform like Amazon, Ebay or Aliexpress. These features include: \* Amazon, Ebay, Aliexpress review imports \* automated review synchronisation \* review migration/import from other review apps \* Chrome plugin for bulk import of product reviews The review importer functionality, especially with the Chrome extension, is a power tool for anyone who needs to import reviews. Many of our dropshipping merchants are using Opinew with Oberlo to set up online shops in minutes. Import products with Overlo, import reviews with Opinew, and start selling. Opinew has been a great platform for many years now that we thoroughly recommend. Cons As mentioned above, the Opinew system is very feature rich. For new users the number of features (widgets, automations, importers) can sometimes be daunting at the start. However, with recent improvements/updates to user onboarding and the help centre, we do not perceive this to be an issue. If a user gets lost at any point, then the Opinew customer support will be there to help and guide them through the system. Review Source MA Mary A. Analyst Computer Software Used the software for: 6-12 months ### "All-in-one review management tool for Shopify stores. Import reviews from Amazon, eBay, and AliExpre" March 16, 2023 5.0 I can attest to Opinew’s efficacy. Their ability to import customer reviews from Amazon to a Shopify store has been a game-changer. This interface is user-friendly and makes managing customer feedback and reviews a breeze. Moreover, the added features (like email and SMS flows) have streamlined our process of collecting customer feedback. I would highly recommend Opinew to all companies who want to scale their business on the Shopify platform and ensure customer satisfaction. Pros Their ability to import customer reviews from Amazon to Shopify. Pricing, usability and more. Cons The Opinew software was easy to use and I had no problems. Review Source BB Bob B. President Luxury Goods & Jewelry Used the software for: 6-12 months ### "Excellent Website/Product Review App for Shopify Stores - Outstanding Customer Service" March 27, 2021 5.0 Very positive and they are very responsive to requests for help and listening to new feature suggestions. Pros One of the primary reason we choose Opinew was their ability to import product reviews from our eBay store. The process to match the product review on eBay to the same or similar product in our Shopify store took a while to master, but once we figured it out, it worked very well for us. Their customer service has been HIGHLY responsive!! Very quick to respond, even on weekends and later in the evening. Highly recommend. Cons Our biggest problem in the beginning was lack of clear straightforward documentation on how to setup the product and then manage it day to day. Their documentation has improved in the past few months. Review Source AH Adam H. Content Manager Retail Used the software for: 1-2 years ### "A Lot of Good Features in One Integrated Package" March 18, 2021 4.0 Pros It integrates easily with Shopify. We also like how it allows both customer reviews with images as well as question and answer right on the product page. Cons Even though it has features to customize the look of the widget on your website, it can be difficult to make it look professional and functional if you use a custom Shopify template. Reason for choosing Opinew We ultimately chose Opinew because it was the only software to include what we needed without being upcharged for things that we didn't want or need. Review Source Krish K. Director of marketing Sporting Goods Used the software for: 6-12 months ### "Opinew is a great way to start gathering and organizing reviews" March 18, 2021 4.0 very very good. Nearly perfect Pros Able to pull the Reviews off Amazon And add them on my Shopify product pages Cons The speed and the impact on my page load times was disappointing Review Source VR Verified Reviewer risk assistant Banking Used the software for: 6-12 months ### "Easy to use" May 16, 2022 5.0 I don't find any problem untill now Pros I my own experience, you can find many good reviews and it's really easy to use. Cons I think the interface improve a little bit Review Source VR Verified Reviewer Debtor Specialist Accounting Used the software for: I used a free trial ### "Usefull Software" February 4, 2023 4.0 Its not for business,it is for me. Before I buy something, I try to see if there is any review about the product on Opinew. So reviews are helping to decide whether buy or not. Pros Software is realy easy to use. It helps a lot to see some item review you wanna purchase. Before I buy something, I try to see if there is any review about the product on Opinew. So reviews are helping to decide whether buy or not. Cons It must be review monitoring,so scams will be detected faster. Review Source LM Laura M. website admin Publishing Used the software for: 6-12 months ### "Great for small company" March 17, 2021 5.0 Your software has helped us by allowing Amazon reviews of our books to appear on our site. Often our customers do not write reviews directly on our products. In this day and age, the consumer is apt to purchase on Amazon due to the abundance of reviews and also because of Amazon Prime. We are a small publishing company and cannot offer the perks that Amazon does but we are thrilled to have the reviews from our customers that appear on Amazon. Pros It is very easy to use and the Chrome extension is amazing. It really fulfills our needs as a small publishing company to have access to our reviews on Amazon and transfer them to our site. Very simple and effective solution to our needs. Cons I honestly do not have anything negative to say about this software. Review Source RG Rachel G. brand manager Automotive Used the software for: 6-12 months ### "Easy review installation " March 18, 2021 5.0 We ar eimpiorting reviews from amazon direct on to our website with Opinew Pros Easy integration with shopify platform and simple to use Cons Have had issues uploading it on each individual page that i wanted to use it Review Source AC Amanda C. Founder Apparel & Fashion Used the software for: 1-2 years ### "Easy and effective " March 16, 2021 5.0 I have been really pleased with the user friendly interface, and also the customer service is excellent to help with any problems or queries. Pros It’s easy to use, and it provides a very valuable service. Customer service has also been excellent. Cons I would love to be able to import Etsy reviews Review Source MC Madala C. CEO Retail Used the software for: Less than 6 months ### "Great tool for Social Proof" March 16, 2021 5.0 Pros I have been using this Shopify App for a few months and it has been helpful in building trust with my customer base. I have seen an increase in sales. It's easy to set up and use. I would highly recommend. Cons For a sole proprietor the price was a little bit on the higher side than other review apps Reason for choosing Opinew I liked that there was a free trial so I could try it out. The app was professional and easy to use. Review Source VR Verified Reviewer SISTEMAS INFORMATICOS Computer Software Used the software for: 6-12 months ### "Opinew es una de las mejores herramientas en el mercado para gestionar reseñas" June 2, 2022 5.0 Me ha encantado el producto, porque ha permitido conocer la opinion de muchas persoans, que utilizan ciertos software. Pros Una aplicación extraordinaria para utilizar. se ajusta de forma natural, lo que ahorra un montón de tiempo! la asistencia es en general bastante productiva también! sugeririble! Cons Hay elementos sorprendentes que podemos tener con el rediseño. Reason for choosing Opinew porque es fácil de usar y adquirir. Review Source RG Rogelio G. General Manager Consumer Goods Used the software for: 1-2 years ### "All what you´re looking for " March 17, 2021 5.0 Software works really good, and the customer experience is very atractive, so we´re getting many positive reviews in our site/products. Pros Opinew is an easy app to use, it comes with all the features we need (and more) and it is also very easy to use. In adition, any problem you may have they solve it within 24h. Cons I did not really find any problem with the app yet. Reason for choosing Opinew It has all that we were looking for. Awesome price/quality ratio. Review Source JL Jamie L. Founder Retail Used the software for: 1-2 years ### "Opinew's a great tool for integrating reviews " March 18, 2021 5.0 Pros Opinew's a great tool for integrating reviews. We use the integration between Amazon and Shopify (along with email). The implementation is simple. \[SENSITIVE CONTENT HIDDEN\] from the support team is always helpful and responsive. Cons Nothing major. Lower cost would be nice. Review Source bP brian P. Senior Technical Support Officer Information Technology and Services Used the software for: Less than 6 months ### "Extremely happy, helped my store conversons" August 9, 2022 5.0 Very happy. Pros The ease of use and the fact that the reviews from Amazon, ebay are genuine Authentic reviews. Cons the face that I need more reviews, the plan I was on ran out quickly. it did have 500 reviews though. Reason for choosing Opinew because the reviews were coming from Amazon and I trust Amazon. Switched from [Loox](https://www.capterra.com/p/200494/Loox/) Loox reviews were not authentic. Review Source SS Sebastian S. Company Owner Wholesale Used the software for: Less than 6 months ### "Make customers trust your store" June 21, 2022 4.0 The product is good but the customer service is even better - The team will support you right away in any need! Pros It's very easy to import rating from platforms which have many more ratings than yours. This is very helpful not only from a client perspective but as well from a company perspective as you can decide which products to market and which to even stock more for yourself. Cons The amount of bulk actions that can be done is very limited - I would like to update the number of reviews / minimum threshold of products I get from Amazon and I can't do that. Reason for choosing Opinew It was the only app I thought it was viable to get thousands of product reviews without spending thousands of hours Review Source NF Nathan F. Online Specialist Retail Used the software for: Less than 6 months ### "Easy to use and helps out tremendously!" October 4, 2021 5.0 Installation was easy and figuring out how to use the software was much simpler than I anticipated. This has helped saved me a ton of time. Pros The easy of use of the software is amazing. Being able to manage incoming reviews and feedback has been extremely helpful. Cons I can't think of anything at the moment. Review Source LG Lindsay G. CEO Cosmetics Used the software for: 1-2 years ### "A great plug-in that I've used for 15 months for my eCommerce stores" March 16, 2021 5.0 Opinew makes it easy to upload reviews from multiple sources quickly and accurately. There's even an "update-button" where you can upload the latest review from your previously selected sources with a single click. Click, click, done. I like it. Pros I've used Opinew for over a year now for several Shopify stores. It's very reliable and easy to use, and you can quickly upload reviews from Amazon, eBay, Aliexpress etc. It does everything you need from a review software plug-in really. Cons A few times the app has gone down for like 30 minutes randomly, that would be my only complaint. It can be a bit buggy at times. Review Source CD Chello D. Ecommerce Manager Retail Used the software for: I used a free trial ### "The best way to show reviews on Amazon and other marketplaces! Opinew is top notch!" December 28, 2021 5.0 So far .... amazing! Pros Easy to use and the support from \[SENSITIVE CONTENT\] is top notch! Cons For a newly started store, the monthly fee seems excessive. Reason for choosing Opinew It looks like you have a robust platform and the customer support is amazing! Review Source EW Emily W. Founder Retail Used the software for: 1-2 years ### "Great App for Customer Trust" March 16, 2021 5.0 Pros I love that this allows customers to leave reviews so that new customers are able to trust our brand. Cons I can't think of anything that I don't like. Review Source DM Divjot M. Director Retail Used the software for: I used a free trial ### "Great Product" November 23, 2021 5.0 Great service and great product. Good stuff Pros The product is very easy of use. Support is great! Cons Wish they had a site review feature as we don't sell the same products. Inventory changes Review Source AS Art S. Owner Publishing Used the software for: Less than 6 months ### "Solid App that helps me managing both my own website and Amazon." October 22, 2023 5.0 So far it has supported my business well. I am not waiting for review to start coming in . Pros I like that I can pull in my Amazon reviews. It is very important to my business. Cons Additional fees for other features in the app. Everything should be one inclusive cost. Review Source Similar Products Featured