# Coredinate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Coredinate the right Physical Security solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181024/Coredinate/reviews --- Coredinate 4.9 (21) [View alternatives](https://www.capterra.com/p/181024/Coredinate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Coredinate Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews JP James P Managing director Security and Investigations, 51 - 200 employeesUsed the software for: More than 2 years. “From the free trail to now it’s been best value for money and really keeps my business and staff safe.“ January 14, 2021 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chris P. Director Security and Investigations Used the software for: 6-12 months ### "Review" February 11, 2019 5.0 After implementing COREDINATE into our operations we have instant access to an online dashboard and can see exactly what is happening on our sites. It offers complete transparency between our security services and the client. We have made use of the reporting feature and the clients are emailed at 8am each morning with a full summary of all Tasks, patrols and incidents. Pros Since using COREDINATE NVC Security has streamlined its processes and now has a platform that allows us to easily manage day to day operations and reporting. This has also allowed the company to win more business. Cons Nothing - this software is easy to use. There is support available should you need it. Review Source Response from Coredinate November 18, 2022 Hello Chris Thank you for taking the time to write a great review. Looking forward to keeping you COREDINATE'ing . Kind Regards Alan AS Adam S. Operations Security and Investigations Used the software for: 1-2 years ### "Excellent Software " April 6, 2020 5.0 Ability to gather reports at the click of a button, user friendly for our mobile patrol officers, ability to locate via GPS points as well as use the new Bluetooth location services for points. Great that you are able to send reports direct to client once the patrol has been completed with time/date stamp and any incidents. Pros We have used Coredinate for just over 12 months now having preciously used a software that cost considerably more with poor support and complex routes to gather the data and information we required. Coredinate have assisted us in gathering the data and information we need at the click of a button. Our mobile patrol officers have commented that the Coredinate application on the Android company phone is very user friendly and aids them greatly in the completion of mobile patrol tours and recording the information. Once a mobile patrol officer has completed the patrol we have the option to send the report direct to our client with the record of the patrol and any incidents our team have logged on site. The online portal which our control room team use have also commented that it is very user friendly and able to find the report you are looking for within seconds. Cons None - Very happy with the product and wish we used Coredinate sooner Switched from [TrackTik](https://www.capterra.com/p/132312/TrackTik/) The cost for TrackTik was extortionate for a company of our size and we did not feel we were getting value for money. Review Source Response from Coredinate April 9, 2020 Thanks Adam for the great review. When we spoke first, you asked for a reliable, easy to use guard system priced to ensure value for money, I am pleased that we have met and exceeded your original expectations, MS Margit S. Security Guard Security and Investigations Used the software for: 6-12 months ### "Coredinate" April 3, 2020 4.0 Pros easy to use. many options in the program. Cons possibility to have my own document for notes Review Source Response from Coredinate April 9, 2020 Thank you Margit for your positive feedback and review, Watch This space for a better way to input notes as per zour request. The great thing about Coredinate is the constant enhancement and addition of features and modules. Most direction is taken from the users on the frontline which means we are built for secuity, bz security. FJ Frank J. Operations Director Security and Investigations Used the software for: 1-2 years ### "COREDINATE software " November 9, 2022 5.0 Absolutely fantastic Pros I like the fact that it is so user friendly and the support that you receive from the company is phenomenal Cons I would like the software to be able to produce monthly data sheets with graphs so that I can see ata a glance what has been achieved by the management team, I have spoken to COREDINATE about this and I am confident that as the software is being developed this function will become available Reason for choosing Coredinate As previously mentioned Review Source Response from Coredinate November 18, 2022 Hello Frank, Thank you for the honorable mention. And it gets better. Producing data sheets and graphs is on the roadmap, and I will be sure to keep you updated on progress. Again thank you for the great review, I am happy that you get the benefit and value of the COREDINATE team delivering on my promises. Best Regards Alan JM Jacek M. branch manager Security and Investigations Used the software for: 2+ years ### "DIGITALIZATION WITH A SNAP OF YOUR FINGERS" May 8, 2020 5.0 In a real operating environment, the implementation was unproblematic. I set up COREDINATE for a customers headquarters including 80 checkpoints, employee access, customer access, and five patrol variants in a smooth four-hour effort. The customer was stunned about the speed of this process. Time-consuming tasks such as evaluating patrols, assigning events and sending them via email, the administration of our personnel and access rights are all automated and structured by COREDINATE. Simple and easy to handle operating surfaces make administration intuitive, more fluent - thus increasing effectiveness. Pros Thanks to COREDINATE, our employees can catch a ride to the digital age without being replaced by technology. COREDINATE is easy to use and highly accepted amongst our employees, raising the percentage of incidence reports higher than before. This is a valuable signal to our customers since it shows that their needs and concerns are being taken care of, greatly improving customer satisfaction. As a security service provider I can offer a high level of transparency to the customer via the portal system. Also, our customers have the possibility for further interactions that no other systems have to offer. Another clear advantage COREDINATE offers ist the simple feel of current smartphones that everyone over the age of thirteen is used to by now. This means user errors are minimized drastically. On a scale of 1 (bad) through 10 (one of a kind) I’ll give it a 9. We wouldn’t want to overdo it! ;) It’s a very simple and thought out process. I can recommend the starters package (basic) with the support of COREDINATE to everyone wanting to increase their workflow. The knowledge that is already imparted makes the set up very easy and quick. You can outfit almost every employee with the respective user rights as a sub-supervisor without hours of instruction or training. Cons I do not understand the question ... ;) Reason for choosing Coredinate Our employees have consistently given positive feedback on COREDINATE. The easy admission of incidents and the following immediate notifications have been received enthusiastically throughout. The transparency enabled by customer portal access and the possibility (depending on clearance) of the interaction has consistently promoted 100% approval by our customers. Review Source Response from Coredinate May 20, 2020 Thanks for your nice review, Mr. Malek! Happy to hear that COREDINATE helps your company to improve the service you offer. Yours sincerely! Michael Kulig CB CLIVE B. Managing Director Security and Investigations Used the software for: 6-12 months ### "exceptional customer service" May 18, 2020 5.0 Extremely helpful professional staff, the Coredinate App has helped me win business as well, so thanks Coredinate all i see is a brilliant partnership rather than just another app. Highly recommended. Pros Of the many features this app has my favourite has got to be the incident form reporting, i have an employee who is extremely dyslexic , and it was difficult to get them to record incident reports in live time, however after installing coredinate onto our work mobile phone, the security officer can now talk into the phone and record the incident immediately live time, with no writing involved, you can also add photos, this report is them emailed immediately to our control centre and clients, brilliant not to mention saving time and administration. But by far the best feature is the employee safeguarding and lone worker protection, knowing my security staff are save is everything to us as a company in these troubled times, and to be able to track their movements in live time is very reassuring, and also to be able to give my clients peace of mind and an accurate audit trail is worth every penny of the very reasonable and cost effect service provided by Coredinate. Cons The amount of time setting it all up, however well worth taking time at the beginning to set it up correctly with superb customer service provided this is made easier by the Coredinate staff. Reason for choosing Coredinate Coredinate had more value for money with different features and a very good patrol system, that was fully auditable. Review Source Response from Coredinate May 19, 2020 Thank you Clive for the really positive revi ew it is great that you are seeing and and believing the value that we bring. Thanks also for the comments on set up, I know the basic components can be set up quickly , when we then build out to your specific requirements , it can take a little longer . My defence is in agreement with your comments , once set out correctly, time saved thereafter is invaluable . JB Justin B. Operations Manager Security and Investigations Used the software for: 2+ years ### "Why I would recomend Coredinate" April 6, 2020 5.0 Cordinte supply me with a patrol monitoring system. It does everything I need. I like it, The customer likes it and most impotantly the Officers who use it on a day to day basis like it. Pros The product is very easy for me to manage and for the Security Officers to use. It provdes me with all the information I need in a clear and easy to unerstand way. It enables me to provide the customer with proof, if required, of what issues there have been on site and who dealt with them and when Cons There is nothing I do not like about the product. In covers all the bases for me. Reason for choosing Coredinate I like dealing with people and once I had spoken with \[SENSITIVE CONTENT HIDDEN\] at Cordinate I knew I had found a company I would be happy to deal with. Product was great, Easy to instal, Customer support is exellent and the price is very reasonable Review Source Response from Coredinate May 20, 2020 Thanks for the gerat review, Justin! Happy to hear that we could support your team with our solution. Cheers! Michael JP James P. Managing director Security and Investigations Used the software for: 2+ years ### "Best App I have used for Security" January 14, 2021 5.0 From the free trail to now it’s been best value for money and really keeps my business and staff safe. \[SENSITIVE CONTENT HIDDEN\] our account manager give us and still gives us all the support and advice we need very happy and best app on the market. Pros So user friendly with great support from our account Manager always happy to help and assist. Cons One thing the app could do with is rostering platform. Reason for choosing Coredinate We had about 5 apps but we are so glad we went with this one. Review Source Response from Coredinate November 18, 2022 Hi James Thank you for the great review and the rostering platform/module will be released in January 2023. Currently , we are offereing sneak peeks and demos . Happy to show you through it and open a test platform for you in advance of release DL David L. Managing Director Security and Investigations Used the software for: 6-12 months ### "Excellent Assistance Software " July 1, 2020 5.0 Pros The whole Coredinate package is excellent, it’s easy to set up and use and have had no problems using it overall I believe that it will be of beneficial use to our business for years to come. Cons Haven’t come across any cons yet but if I do I’m sure they will be dealt with efficiently. Review Source Response from Coredinate July 2, 2020 Thanks David for the great feedback. I m happy that you mention that it is easy to use and easy to set up.To have the application user friendly is a constant driver in our design. And ideally, in years to come you will also be able to say that you haven't come across any cons. VR Verified Reviewer Application Developer Senior Consultant Information Technology and Services Used the software for: Less than 6 months ### "Coredinate - Short review" February 6, 2024 4.0 My overall experience with Coredinate was good and as expected. Pros It is user friendly in a way that it helps us to get reports quickly. Cons The cost and deployment time can be reduced. Review Source Response from Coredinate February 21, 2024 Thank's for your positive review. CG Carsten G. Leitung Wachdienst Security and Investigations Used the software for: 2+ years ### "Coredinate - unverzichtbar" March 15, 2024 5.0 Dadurch das Coredinate von Fachleuten aus der Sicherheitsbranche entwickelt wird, bietet dieses Umfangreiche Möglichkeiten. Die Ausfallsicherheit, die Arbeitsabläufe, die Coordination, das Berichtswesen, die Absicherung gegenüber den Kunden, das Kundenmanagement und die Sicherheit der Daten sind unverzichtbar. Hervorzuheben ist nochmals die Benutzerfreundlichkeit und der Kundenservice. Pros Einfachheit der Bedienung Umfang der Funktionen Cons Ich kann hier nichts negatives schreiben. Review Source JA Ja A. Sicherheitsdienstleistung, Objektsicherung Security and Investigations Used the software for: 2+ years ### "Seit 2018 begeistert und zufrieden Nutzer" September 7, 2023 5.0 Lösung für das komplette Kundenmanagement sowohl für uns als Geschäftsführung, die BuHa, unsere Mitarbeiter via App oder die Kunden im extra Account. Einfach super! Pros Leichte einarbeitung, leichte Bedienbarkeit, Echtzeit Standortermittlung im Notfall möglich, Kundenzugriff im externen Bereich erspart viel Arbeit und sorgt für Transparenz Cons Die Abomodelle sollten auf die Kundengrößen angepasst werden vor allem im preislichen Segment. Wünschenswert :Schnittstelle zur Rechnungsübertragung für den Kunden und das Programm wäre ein "allrounder" Review Source Response from Coredinate February 21, 2024 Thank's for your feedback. :-) JR Jens R. Einsatzleiter Security and Investigations Used the software for: 1-2 years ### "Durchdachte Software für Anwender" April 9, 2020 5.0 Es entfallen die Wege, Datensammler vor Ort zu tauschen und dann auszuwerten. Die Arbeitsergebnisse können in Echtzeit im Web verfolgt werden. Die Kommunikation mit u.U. weit entfernen Mitarbeitern wird wesentlich erleichtert. Die benötigten Daten stehen automatisch zur Verfügung. Pros Das Produkt ist von Leuten entwickelt worden, die sich mit den Anforderungen unserer Branche auskennen. Dem Anwender werden nur die für ihn wesentlichen Informationen angezeigt. Das Einrichten und Verwalten der Daten ist einfach. Cons Werden Ereignisse mit Bilder dokumentiert, können diese von anderen Anwender nicht eingesehen werden. Reason for choosing Coredinate Ein regionaler Anbieter, der ein offenes Ohr für Ideen und Anregungen hat. Review Source Response from Coredinate April 15, 2020 Sehr geehrter Herr Riemann! Ganz lieben Dank fur das positive Feedback! Es freut uns, wenn Ihnen unsere Losung weiterhilft. Den einen Punkt unter "Cons" wurden wir gerne noch einmal direkt mit Ihnen besprechen. Wir nehmen an, Sie meinen die Liste der letzten Ereignisse innerhalb der App. Dort werden in der Tat keine Bilder angezeigt, um die Ladezeit zu optimieren. Wir haben dies aber in unsere To-Do-Liste aufgenommen. Innerhalb des Portals sehen selbstverstandlich auch Kollegen Bilder zu Ereignissen. Herzliche Gru?e und weiterhin viel Erfolg! Michael Kulig Stellvertretend fur das COREDINATE Team MH Marco H. Dozent Security and Investigations Used the software for: 2+ years ### "Absolut ein muss in der Sicherheitsbranche" February 6, 2023 5.0 Ich habe daurch eine Kundenakzeptanz für unsere Tätigkeit. Pros Aktualität der Vorfälle, auch für den Kunden Cons keine negativen Erfahrungen die ich bemerkt hätte Review Source Response from Coredinate February 21, 2024 Danke für das positive Feedback. :-) AL Albert L. Abteilungsleiter Objekbewachung Security and Investigations Used the software for: 2+ years ### "Individualität perfekt" March 3, 2023 5.0 Pros alles in einer APP daher eine erhebliche Erleichterung. Cons Die Überprüfung kann Zeit in Anspruch nehmen. Mit vielen Kriterien hängt die Suchfubktion ab und zu. Review Source Response from Coredinate February 21, 2024 Thank's for your feedback. :-) SO Sebastian O. Bereichsleiter Arbeitssicherheit und Brandschutz Security and Investigations Used the software for: 1-2 years ### "Tolle Software mit gutem Support " January 30, 2023 4.0 Das Mitarbeiter ihren Standort deaktivieren können missfällt und. Pros Ich mag die Benutzeroberfläche und die intuitive Bedienbarkeit.Das reporting und die Kundenansicht sind großartig. Cons Ich würde mich über eine Push-Up Benachrichtig bei Nachrichten erfreuen, welche eine besondere Dringlichkeit zugewiesen bekommen haben. Review Source Response from Coredinate February 21, 2024 Danke für das positive Feedback. :-) aA ahmad A. Lead security international Logistics and Supply Chain Used the software for: 1-2 years ### "Very good application " May 23, 2020 5.0 It’s very positive Pros The flexibility of the developer Cons Still no analysis charts available but they promised to add it Review Source Response from Coredinate May 26, 2020 Thanks for the great review, Ahmad! Good to hear that our solution provides some benefits for Zalando. We are working hard to make it even better. Cheers! Michael from COREDINATE AD Axel D. Meister für S&S, Dozent und Fachautor in der Sicherheitswirtschaft Security and Investigations Used the software for: 2+ years ### "Ein hervorragendes WKS mit vielen Zusatzfeatures" November 9, 2022 5.0 Ein sehr gut durchdachtes System Pros Das Preisleistungsverhältnis und die inkludierten Elemente Cons Würde es noch die komplette Dienstplanung und Abrechnung der MA ermöglichen, wäre es unschlagbar Reason for choosing Coredinate Weil ich es über 2 Jahre in der Praxis erproben konnte Review Source Response from Coredinate November 18, 2022 Hello Axel, Thank you for the great review. Your wish is our command. We are releasing the duty scheduling module in January 2023, If you would like a sneak peek and demonstration, please get in touch. Kind Regards Alan MC Mike C. Director Security and Investigations Used the software for: Less than 6 months ### "Excellent service all round." April 17, 2019 5.0 My overall experience with Coredinate was excellent. The customer service is second to none. The staff are more than helpful any time you need assistance and the product is superb. I would like to mentionthat the support team has been outstanding. Pros The software is easy to use and is properly explained from the outset. I have used a number of similar products, however this one is by far the best. It is accurate, simple and very effective. Cons I have no cons about the software at all. Review Source Response from Coredinate April 23, 2019 Thanks for your terrific feedback, Mike. We're glad to read that you can recommend our software and customer service. JA Jürgen A. Einsatzleiter Security and Investigations Used the software for: I used a free trial ### "Absolute Empfehlung!" March 1, 2023 5.0 Pros Klasse Übersichtlichkeit, einfache Bedienung, transparente Berichtserstellung. Cons keine Nachteile oder Problematiken erkennbar Review Source Response from Coredinate February 21, 2024 Thank's for your feedback. :-) ZA Zelimkhan A. General Manager Security and Investigations Used the software for: Less than 6 months ### "Super Qualität. Super Kundenservice. " February 20, 2023 5.0 Pros Die einfache Bedienung. Sehr Übersichtlich. Cons Habe bis jetzt keine Nachteile erkennen können. Review Source Response from Coredinate February 21, 2024 Danke für das positive Feedback. :-) Similar Products Featured ## Related categories [Physical Security](https://www.capterra.com/physical-security-software/)