--- title: "IVR Voice Messaging Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about IVR Voice Messaging Software - reviews, pricing plans, popular comparisons to other IVR products and more." source_url: "https://www.capterra.com/p/181033/Voice-Broadcasting-and-IVR/" page_type: "product" language: "en" --- # IVR Voice Messaging Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) IVR Voice Messaging ## What is IVR Voice Messaging? InterCloud9's Voice Broadcasting and IVR poling platform is a first in class cloud based automated dialing solution. It is for mass communication, designed to reach hundreds or even thousands of contacts at once. Our automated message delivery system plays your pre-recorded message each and every time, without human deviations or mistakes, guaranteeing you the perfect delivered message each and every time. ## What is IVR Voice Messaging used for? [IVR](https://www.capterra.com/ivr-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $45 Per User, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IVR Voice Messaging?[Manage this product listing](https://www.g2.com/products/ivr-voice-messaging/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IVR Voice Messaging 0.0 VS. [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting Price $45 Per User, One Time Starting Price $40 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (698) Value For Money 0.0 (0) Value For Money 3.9 (678) Customer Service 0.0 (0) Customer Service 4.1 (648) ## IVR Voice Messaging alternatives [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) Highest Rated [DeepCall](https://www.capterra.com/p/253222/DeepCall/) [4.9 (18)](https://www.capterra.com/p/253222/DeepCall/#reviews) Starting price $700.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/253222/DeepCall/) [MyOperator](https://www.capterra.com/p/159433/MyOperator/) [4.2 (69)](https://www.capterra.com/p/159433/MyOperator/reviews/) Starting price $15000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159433/MyOperator/) ## FAQs about IVR Voice Messaging Overview ### What company size and specific industries is IVR Voice Messaging built for? IVR Voice Messaging is designed for organizations of any size that need mass communication, especially businesses and institutions that must contact hundreds or thousands of people at once. It is suited to sectors that rely on broad outbound messaging, such as customer service, public notifications, education, and healthcare. Features and Usability ### What are the key features of IVR Voice Messaging? IVR Voice Messaging offers IVR call flows, phone key input, pre-recorded messages, text to speech, and voice customization for automated voice interactions. Core call management features include call routing, automatic call distribution, call transfer, call recording, call logging, and call monitoring, plus real-time reporting and SMS messaging. Integrations ### Which third-party tools and platforms does IVR Voice Messaging integrate with? IVR Voice Messaging connects natively to Zapier, giving it access to additional third-party apps and workflows through that platform. Getting Started and Support ### What training and onboarding options does IVR Voice Messaging offer? IVR Voice Messaging provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and questions in real time, documentation offers written reference for configuration and use, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does IVR Voice Messaging offer? IVR Voice Messaging provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users several ways to find setup guidance and get direct help when needed. ## Features AI summary Based on 558 IVR reviews Capterra data shows that buyers of IVR rank the following features as their top priorities: - **Call Center Management** (**53%** of reviewers rated this feature as critical) - **Call Routing** (**57%**) - **Automatic Call Distribution** (**52%**) IVR Voice Messaging supports all three features that reviewers rate most important: **Call Center Management**, **Call Routing**, and **Automatic Call Distribution**. Together, these capabilities help businesses manage inbound call operations, direct callers to the right destination faster, and distribute call volume efficiently across agents, allowing teams to improve response handling and deliver more consistent customer service. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls Automatic Call Distribution Distribute/route/connect calls Callback Scheduling Schedules callback times Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. IVR Voice Messaging 35 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scripting: Provide agents with a typical response for common call subject matter - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer History: Access previous interactions or concerns to maintain customer relationships - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Pre-recorded Messages: Set of pre-recorded messages for candidates that can be shared before, during and after the video interview - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - SMS Messaging: Send messages via SMS - Survey/Poll Management: Create and administer polls and surveys - Text to Speech: Turns text into natural sounding speech - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Basic $45.00 Per User,One Time ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.