--- title: "Socialsuite Impact Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Socialsuite Impact Software - reviews, pricing plans, popular comparisons to other ESG products and more." source_url: "https://www.capterra.com/p/181081/Socialsuite/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Socialsuite Impact Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Socialsuite Impact ## What is Socialsuite Impact? Share your impact with the world using Socialsuite’s social impact technology. If you’re looking to monitor your nonprofit's impact on people, Socialsuite's powerful software can help you to show the change you're making. Measure outcomes that happen as a result of your program, activity or service. Have the data you need to access funding to scale your programs. Socialsuite simplifies the complexity of social impact reporting, making it cost-effective and efficient. Get started today! ## What is Socialsuite Impact used for? [ESG](https://www.capterra.com/esg-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Sustainability](https://www.capterra.com/sustainability-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$570 Flat Rate, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Socialsuite Impact?[Manage this product listing](https://www.g2.com/products/socialsuite-impact/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Socialsuite Impact 5.0 (4) VS. [4.6 (123)](https://www.capterra.com/p/127198/eCompliance-Safety-Software/reviews/) Starting Price A$570 Flat Rate, Per Year Starting Price $0.01 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (4) Ease Of Use 4.6 (114) Value For Money 4.5 (4) Value For Money 4.4 (87) Customer Service 5.0 (4) Customer Service 4.6 (105) ## Socialsuite Impact alternatives [4.3 (84)](https://www.capterra.com/p/150242/Gensuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.3 (89)](https://www.capterra.com/p/80803/EHS-Management-Software/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.9 (473)](https://www.capterra.com/p/178663/AfterShip/reviews/) Starting price $11.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (24)](https://www.capterra.com/p/125648/ProActivity-Suite/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about Socialsuite Impact Overview ### What company size and specific industries is Socialsuite Impact built for? Socialsuite Impact is designed for nonprofits, charities, NGOs, governments, foundations, and impact investors of any size that need to report on social impact outcomes. It is built for organizations in the social impact sector that track and communicate the results of their work to stakeholders. Features and Usability ### What are the key features of Socialsuite Impact? Socialsuite Impact offers KPI monitoring, performance metrics, and reporting/analytics for tracking outcomes, along with customizable reports and visual analytics for presenting results. Core capabilities also include stakeholder engagement, collaboration tools, document management, data import/export, search/filter, benchmarking, and API access for connecting and organizing impact data. Integrations ### Which third-party tools and platforms does Socialsuite Impact integrate with? Socialsuite Impact connects natively to Salesforce Sales Cloud. Getting Started and Support ### What training and onboarding options does Socialsuite Impact offer? Socialsuite Impact provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover broader group learning, documentation offers written reference material, and videos provide self-paced guidance. Getting Started and Support ### What customer support options does Socialsuite Impact offer? Socialsuite Impact provides email/help desk, a knowledge base, phone support, and chat. No reviewer feedback is available here to describe support quality, response times, or common frustrations, so the support experience cannot be characterized further from the provided catalog data. ## Features AI summary Based on 276 ESG reviews Capterra data shows that buyers of sustainability software rank the following features as their top priorities: - **Carbon Emissions Calculations** (**66%** of reviewers rated this feature as critical) - **Emissions Monitoring** (**61%**) - **Reporting/Analytics** (**54%**) Socialsuite Impact includes **Reporting/Analytics**. However, it does not offer **Carbon Emissions Calculations** or **Emissions Monitoring**. Its **Reporting/Analytics** capabilities give teams a clear way to review sustainability data, track performance trends, and share findings with stakeholders, helping businesses make informed decisions and monitor progress over time. API Application programming interface that allows for integration with other systems/databases Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Benchmarking Compare key metrics for the business against prominent players in the industry Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Customizable Reports Alter the layout and content of reports Data Import/Export Import and export data to and from software applications Socialsuite Impact 14 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Benchmarking: Compare key metrics for the business against prominent players in the industry - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - KPI Monitoring: Tracking the status of previously identified performance measurements - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Stakeholder Engagement: Keep stakeholders engaged via communications, reports, surveys, etc. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.5 (4) Basic A$570.00 Flat Rate,Per Year Value for money 4.5 (4) 4.5 Based on 4 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating Counts reflect reviews available in this feed. 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful GM General Manager - Member Services General Manager - Member Services Used the software for: 1-3 years ### "Socialsuite" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2018 Socialsuite has allowed the team at Doxa to engage meaningfully with outcome measurement and evaluation. Because the software is so interactive and can easily show full cohort, to groups, to individuals, it allows Doxa staff from program facilitators and managers to senior managers and fundraisers to evidence the impact Doxa programs are having and identify the areas of improvement within a short period of time from data collection. Program staff can identify easily development and or progress of individuals in programs which is a true advancement to program service. Socialsuite are innovative and always advancing their design and capability which means that it will shape the future of outcome and impact measurement for anyone interested in knowing they are making a difference. Pros Socialsuite allows you to customise your organisations needs. Once set up to these specific organisation needs it is very interactive for non IT staff to engage with the data. The data dash boards allow staff at all levels to analyse data from whole cohorts to sub groups right down to individuals which allows organisations to truly know the impact they are making or the areas they need to improve. This allows for true reporting of outcomes to funders, stakeholders, staff and the individuals you and serving. Socialsuite can easily be set to track longitudinal measurement of individuals and cohorts and display this in an easy to view and interactive way. Socialsuite not only collects outcome measurement into data analysis dashboards it can also pull across demographic data from CRM to compare impacts to specific demographic data cohorts. Cons Initially it was difficult to set up. How the team at Socailsuite set up our dash boards did not work for us and didn't represent the data in a way that was useful for our organisation. It took a lot of time to for us to then train up and change the back end set up so the front end layout worked. Socialsuite were however open to learning and supporting us including new training and ongoing support through this and then together we had an excellent product. DI Director Director Used the software for: 3-5 years ### "Measuring impact with socialsuite" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2019 Socialsuite have been great to work with because they listen to the customer and respond to their needs. They are continuously improving Socialsuites UI and adding new features in response to the needs of their customers/. Pros Socialsuite's stand out function is that it enables the user to aggregate evaluation data from across multiple activities to present a picture of the overall impact of an organisation. I have not found any other software that has this functionality. It is also very affordable so it is a viable product for small organisations. Cons My company was an early adopter of Socialsuite and in the early stages of the product it was clunky and difficult to use. Since then it has become a lot more user friendly and is improving everyday. CF Calvin F. Founder and Director Used the software for: 1-3 years ### "Phenomenal Impact Management Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2018 Pros 1\. We could customise SocialSuite to fill our exact needs 2. Their team were fully involved in the mapping process, going over and beyond what we asked of them 3. Our fundraising team loved the interactive dashboard. Our Impact team were also able to quickly analyse data and make better decisions through it. 4. Whilst the back-end allowed us to have a robust and complex framework, our team had easy and simple surveys for beneficiaries to complete, and they integrated straight into the back-end. Cons Nothing! I would highly recommend SocialSuite MS Manager, Strategic Research Manager, Strategic Research Used the software for: Less than 1 year ### "Sociasuite review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2018 Working with Socialsuite has been a very positive experience. All of the people I have been in contact with have been extremely helpful, responsive, and willing to go the extra mile to ensure that our needs are met. Pros The software makes it easy to collect data as well as conduct analyses. The analytics are quite powerful and present data in a meaningful way. Cons Overall, the software works well but it can take some time to learn how to navigate it. Some of the terminology can also be unfamiliar depending on the industry (for example, cohort, beneficiaries). ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.