Share a Refund

Share a Refund


4 / 5
1 review

Who Uses This Software?

From multinational enterprises and governmental agencies to small businesses and nonprofits.


Average Ratings

1 Review

  • 4 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    There are no monthly service fees or hidden costs.
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Share a Refund
  • www.sharearefund.com
  • United States

About Share a Refund

Software platform for auditing shipments, automated submitting and tracking claims for refunds.


Share a Refund Features

  • Auditing & Claim Filing Services
  • Automated Audit
  • Automated Claim Filing
  • Carrier Invoice Auditing
  • Cost Recovery Reporting
  • Data Import
  • Exceptions Management
  • Package Analytics
  • Predictive Analytics
  • Shipping Monitoring
  • Shipping Optimization
  • Third Party Management

Share a Refund Reviews Recently Reviewed!


No upfront cost, automates the shipping refund process.

Jul 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: What I love- there are no upfront fees, and no monthly subscription costs. If you ship quite a lot of packages, you are missing out by not having a system like Share A Refund to keep track of your shipping. When you've paid for Express or Priority mail, it can be frustrating when the packages aren't delievered in the time frame you expect. Share a Refund analyzes all shipments on your account, and reports to you when refunds were necessary to be filed. It processes the refund claims automatically, which does same a bit of time. It helps automate the refund process, and keeps you as the business owner invested in the best customer service possible, because it's so easy.

Cons: I do feel 50% is a bit high. I'd be far more comfortable at 30%, even 35%. Shipping is already a large cost of running a business, and for those that are late, customers generally will hesitate shopping again when they need something at a specific date, so you've lost money via sales and via the refunds, by losing half of any refund. I'd also like to see an integration for WooCommerce. It is the backbone for so many emerging E-Commerce sites, it'd be really great to have an integration for it, though they do support Magneto and Shopify. WooCommerce would be just another great addition.