--- title: "GoFreight Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GoFreight Software - reviews, pricing plans, popular comparisons to other Logistics products and more." source_url: "https://www.capterra.com/p/181090/GoFreight/" page_type: "product" language: "en" --- # GoFreight Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GoFreight ## What is GoFreight? Discover GoFreight, the leading TMS designed exclusively for Freight Forwarders. Join over 1,000 freight forwarders who have grown with GoFreight, witnessing an average revenue increase of 98% and a profit boost of 178%, while reducing fines by 34%. Talk to one of our freight forwarding experts today and start your journey to growth with us! ## What is GoFreight used for? [Logistics](https://www.capterra.com/logistics-software/)[Shipping](https://www.capterra.com/shipping-software/)[Freight](https://www.capterra.com/freight-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoFreight?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.gofreight.co&name=GoFreight) ## GoFreight Overview Updated August 2026 AI summary GoFreight is a cloud-based logistics solution for businesses of all sizes seeking end-to-end control over freight and shipping operations. It covers shipment tracking, transportation and order management, warehouse oversight, and inventory control. Notable features include workflow automation, document management, real-time reporting, QuickBooks integration, and an API, supporting teams that require operational visibility and process standardization. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoFreight 4.6 (25) VS. [4.7 (47)](https://www.capterra.com/p/152285/FreightPOP/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (25) Ease Of Use 4.7 (47) Value For Money 4.7 (23) Value For Money 4.7 (41) Customer Service 4.6 (25) Customer Service 4.8 (44) ## GoFreight alternatives [3.7 (38)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars Highest Rated [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (960)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (64)](https://www.capterra.com/p/100796/2Ship/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about GoFreight Overview ### Which roles and teams benefit most from GoFreight? GoFreight is most used by freight company executives, branch and operations managers, and account management teams that need end-to-end visibility across forwarding workflows. Leaders use it to monitor performance and standardize processes, while operations staff handle shipment coordination, documentation, and daily execution, and account managers support customer communication and service delivery. Answer based on 25 reviews Overview ### What company size and specific industries is GoFreight built for? GoFreight is designed for freight forwarders and NVOCCs of varying sizes, including small to mid-market logistics businesses that manage freight operations. It is built for companies in the freight forwarding and ocean cargo sectors that need web-based tools for workflow automation, container tracking, and daily operational management. Features and Usability ### What are the key features of GoFreight? GoFreight offers freight shipping and transportation management features such as booking management, shipment tracking, rate management, and billing & invoicing. It also includes document management, real-time reporting, API access, role-based permissions, a client portal, and workflow automation for freight operations. Integrations ### Which third-party tools and platforms does GoFreight integrate with? GoFreight connects natively to QuickBooks. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does GoFreight offer? GoFreight provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online sessions support guided instruction, while documentation and videos offer self-paced reference material for learning features and reviewing steps as needed. Answer based on 1 reviews Getting Started and Support ### What customer support options does GoFreight offer? GoFreight provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe the support team as responsive and helpful when troubleshooting, including assisting with data transfer from older systems and helping verify records for accounting needs. Fast replies are a recurring point in user feedback. Answer based on 2 reviews ## Features AI summary Based on 1,476 Logistics reviews Capterra reviewers highlight these as the features buyers care about most when choosing logistics software: - **Delivery Tracking** (**49%** of reviewers rated this feature as critical) - **Dispatch Management** (**50%**) - **Route Optimization** (**47%**) GoFreight supports **Delivery Tracking**, giving teams visibility into shipment status and delivery progress. However, it does not include **Dispatch Management** or **Route Optimization**. Instead, it offers other important capabilities that reviewers also value, including **Transportation Management** (**46%**) and **Order Management** (**51%**). These features help businesses coordinate freight movement, manage orders more efficiently, and keep shipment operations organized, allowing teams to maintain control across the logistics process. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Air Shipping Ship packages/goods by aircraft Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges GoFreight 59 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Air Shipping: Ship packages/goods by aircraft - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Lading: Documents issued by a carrier to acknowledge receipt of cargo for shipment - Container Shipping: Shipping products/goods in containers - Cost Analysis: Analyze and calculate business costs - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - EDI: Transfer of data from one computer system to another - Email Templates: Pre-made examples and templates for emails - For Freight Operations: Intended to be used by freight brokers and logistics companies - Freight Shipping: Shipping products/goods by land, sea or air - Ground Shipping: Shipping products/goods by land - Historical Reporting: Information, data and reports that are being tracked over time - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - International Forwarders: Freight forwarder/forwarding agent that transports cargo internationally with knowledge of customs, and international boundaries, etc. - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Local Forwarders: Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Multi-Location: Manage and support multiple locations - Ocean Shipping: Transportation of goods/products over long distances using ship - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Truckload Management: Track and manage transportation of large cargo that fills an entire trailer/truck - Warehouse Management: Manage and track operations and inventory within warehouses - Waybills: Official shipping document that identifies origin and destination of the shipment, weight, freight, and other details of goods - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.6 (25) 4.6 Based on 25 reviews ## Pricing Value for money 4.7 (23) ### Starting price Free trial not available Value for money 4.7 (23) 4.7 Based on 23 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (25) 4.6 Based on 25 reviews ## User reviews Overall rating 4.6 Based on 25 reviews Filter by rating 5(15) 4(9) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SL SIMON L. manager Logistics and Supply Chain ### "User friendly, easy to use but powerful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 8, 2021 strongly recommend Pros This software is User friendly, easy to use but powerful and it's cloud based. You can simply access it anyway and anytime you can without complicated setup. Cons Adding new code will be challenging. I would strongly recommend there should be briefing video clip to circulate as long as any new features are added / updated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DT DIANE T. Manager Logistics and Supply Chain ### "Review " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 11, 2020 Pros I like most about this software is the accountant software. Cons Nothing that I don't like about this software so far. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TC TONY C. President Logistics and Supply Chain ### "Gofreight is a great NVO software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 11, 2020 Pros I like the ease of use, speed, full search functionalities. Cons Difficult to import/export datasets from other firms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Cindy M. VP Logistics and Supply Chain ### "Easy to use and save time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2020 Very good, highly recommend this software. Pros GoFreight is using AWS system, it helps a lot especially in pandemic situation now. Cons Constantly update is a good thing, however, there is misc error occur after update. Quantity team should pay attention for overall update. Switched from [Magaya Supply Chain](https://www.capterra.com/p/22144/Magaya-Cargo-System/) Magaya is not fully cloud-based system at that time before 2019. We had been using Magaya for +12 years and we are disappointed for their new developed trends. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2020 Hi Cindy, thank you for your feedback. We have found the issue you mentioned and incorporated it into our System Update SOP. If you encounter other issues, feel free to contact our 24-hr Customer Support team. Thank you. KC Kevin C. CEO Logistics and Supply Chain ### "Falcon Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 6, 2020 easy to use, fits in the budget for general purpose, modules can be more expendable, API feature should be a must in the future, suggest to have multi-language interface if possible. Pros interface it's easy to view and work with Cons warehouse function is very limited, same as sales quotation is only about 80% fit our industry, no e-commerce supported feature and database is not portable Alternatives considered [e-Freight](https://www.capterra.com/p/44698/e-Freight/) Reasons for choosing GoFreight cloud base, interface is more user friendly, has the potential to develop more modules to add on to the original functions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP JOE P. CEO Translation and Localization ### "UPDATE SOFTWARE" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 6, 2020 SO FAR SO GOOD AND IT IS USEABLE AT ANYWARE AS LONG AS IT CAN CONECT TO INTERNET, GOOD FOR BUSINESS TRIP. Pros EASY TO USE FOR OPERATION AND ACCOUNTING PURPOSE Cons CAN'T MANUALLY TO CHANGE THE REFERENCE NUMBER FOR EACH MONTH. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EL edward L. president,' Transportation/Trucking/Railroad ### "great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2020 overall great software for freight brokers. Pros being window based is big plus. we can use with multiple windows open Cons the accounting function does not allow to revise and reconcile invoices with ease. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 12, 2020 Hi Edward, thank you for your feedback. We have an easy solution to your feedback regarding our Accounting module. Our Customer Success team will contact you with more detail. Thank you. FF frank F. GM Logistics and Supply Chain ### "hi" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 29, 2020 Pros web-based, nice-looking interface, good support Cons need more account function so that we don't need to have another accounting software running same time Switched from [CargoWise](https://www.capterra.com/p/22135/CargoWise-One/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VC Victor C. Technical Officer Logistics and Supply Chain ### "Responsive Support Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2020 GoFreight is a very capable FMS specific to NVOCC operations. Forsee more useful functions to be developed at a rapid pace. Pros The support team from GoFreight provides fast responses to aid/troubleshoot usage problems. Cons Design of GoFreight interface provides usability to a wide range of user groups; therefore, the layout can be quite complex to look at. Reasons for choosing GoFreight Sales and product teams are very proactive in providing product introduction and answer in-depth questions with patients prior to purchase. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC JOAN C. VP Logistics and Supply Chain ### "Good Choice" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 7, 2020 Easy to operate, good for management. This is the software we are looking for. Pros It's online, everyone can login and operate easily. Easy to find the shipments by all kinds of searching function. Put all relevant documents into system, save paper work. Cons Looking forward seeing more humanizing function, help operation to control every shipment well. Looking forward more management function to monitor every shipment well. Reasons for choosing GoFreight The flexible function and humanizing function. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/181090/GoFreight/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.