Basic
- Not available
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Pros
"Saving our company money"
Overall: Good. Would like more options for reporting on the basic plan.
Pros: Makes the auditing process very hands off.
Cons: would like to see more functionality for the basic plan. They are already getting 50% of what they collect. Seems a little greedy to have a paid service for the Pro version.
Vendor Response
"Customer Service"
Overall: When used correctly, it helps our corporate office when reviewing our carrier invoices, allows us to gauge our shipping rates and service levels. Highlights additional shipping charges that we can apply to the recipient, if applicable. In addition, we can review address corrections and services levels completed as required.
Pros: Our representatives are always available to advise and assist, to meet the needs of our business. Great customer service!
Cons: More carriers should be on the platform, not a big deal, but I think this field is required to complete.
Vendor Response