# ELO ECM Suite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ELO ECM Suite Software - reviews, pricing plans, popular comparisons to other Enterprise Content Management products and more.

Source: https://www.capterra.com/p/181103/ELOprofessional

---

# 

 ELO ECM Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ELO ECM Suite

## What is ELO ECM Suite?

Enterprise Content Management with ELO ECM Suite Unify data, automate processes, and scale securely across your enterprise. ELO ECM centralizes content, workflows, and compliance in one powerful platform. Key Benefits: - All-in-One Hub: Capture, store, manage docs/emails from any source. - AI-Automation: Extract data, route tasks, trigger actions instantly. - Full Compliance: GDPR, audit trails, encryption, retention policies. - Scalable & Flexible: On-prem, cloud, hybrid—integrates SAP, CRM, Office. - Real-Time Insights: Dashboards track KPIs, bottlenecks, performance. Enterprise-ready, future-proof: Cut costs 70%, boost agility, and ensure governance. Book a free demo at elo.com today!

## What is ELO ECM Suite used for?

[Document Management](https://www.capterra.com/document-management-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ELO ECM Suite

4.8 (4)

VS.

[4.5 (3,660)](https://www.capterra.com/p/136446/Confluence/reviews/)

Starting Price

Contact vendor

Starting Price

$5.42

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (4)

Ease Of Use

4.3 (28,296)

Value For Money

4.3 (4)

Value For Money

4.3 (20,443)

Customer Service

4.3 (3)

Customer Service

4.3 (18,447)

## ELO ECM Suite alternatives

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.7 (4,165)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (9,256)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/181103/ELOprofessional/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Annotations

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Highlight content and/or make notations about parts of content

Archiving & Retention

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Audit Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Collaboration Tools

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Document Capture

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Scan, move or upload electronic files within the software's repository

ELO ECM Suite 119 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Set rules for access to expire based on fixed dates, time elapsed, number of views, number of downloads etc.

Integrate with a third-party accounting system

Continuous profile-based stream of news and activity

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

The use of AI to automate the process of reviewing, identifying and marking changes in contracts

Highlight content and/or make notations about parts of content

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Data is backed up automatically to prevent data loss

Create backups and provide methods to recover deleted/lost data

Gateway through which end users can view past bills and pay current invoices

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Define and maintain business rules that determine workflow capabilities and criteria

Build, track, and maintain relationships with candidates

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Configure existing workflows to meet your organization's needs

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Create, edit, and revise contracts/written agreements

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import, collect, and capture data from multiple sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Manage digital assets

Electronic signing method that validates the authenticity and integrity of a digital document

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Makes changes to document features such as text, fonts, formatting, etc.

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Convert data into a code for security

Convert files to a different format

Encrypts data within the file, which can only be decrypted using a password or encryption key

Create, save, and store files

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Find & retrieve relevant data or documents

Plan, manage, and track the financial activities of an individual or organization

Automate repetitive tasks such as filling out information or creating certain types of forms

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Use AI to generate content in the form of text, images, videos, etc.

Create, design and modify the flow and processes of tasks in a project

Compile and organize data into specific metrics

Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info.

Designed to be used by internal recruiters or HR hiring managers

Create and track interviews with a reminder system

Store and view prior invoices for each account/client

Creation, processing, verification, and execution of invoices till the payment is made

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

Request a new hire, explain the need, and determine available budget

Manage the process of planning and scheduling meetings, including agenda creation

Communicate using messages within the system

Retrieval of embedded metadata that is present within a file

Collect and maintain structured information that describes data or content

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and handle various international currencies

Manage and support multiple languages

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Ability of websites, web applications, or mobile applications to function without an active internet connection

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Ability to recognize printed or written text within digital images or scanned documents

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Document any changes or proposed changes made to business processes or workflows

Visually identify, define, and map all details and relationships surrounding business process models and elements

Streamlining repetitive tasks and activities through automated and predefined workflows

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Files and folders are updated in real-time when changes/edits are made

Receive data and information in real time

Active reporting of data and metrics

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

View and track pertinent metrics to find patterns and gain insights from data

A searchable repository of candidate profiles

Search through the software for stored resumes

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Search and filter data across systems to locate required information by entering keywords or certain criteria

A collection of records that can be retrieved based on specific queries

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

An agreement that's only valid if signed by all involved parties, sealed, and delivered

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role

Track the status and progress of tasks

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Allow multiple team members to edit and work on the same document

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.8 (4)

4.8

Based on 4 reviews

## Pricing

Value for money

4.3 (4)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.3 (4)

4.3

Based on 4 reviews

## Integrations

[

Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (3)

4.3

Based on 3 reviews

## User reviews

Overall rating

4.8

Based on 4 reviews

Filter by rating

5(3)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KJ

Kevin J.

Director of IT

Food & Beverages

### "ELO Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 22, 2025

We've been on ELO for about 5 years now and just finished migrating a 3rd company into the process. It's made AP much easier!

Pros

It made our AP invoice approval process and storage so much more efficient

Cons

The data structure and UI can sometimes be challenging

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DV

Daniele V.

IT Manager

Construction

### "Document management system that works"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

May 10, 2024

We switched to this DMS from IBM Cognos and it was a big leap forward. It looks like the program has been created with the user at the center and that's very good. The interface is quite user friendly and the workflows are straight forward. The lack of a training program is a big minus cause you must rely on external partner to implement the system. Even an administrators trainign is missing. This is my biggest complain. The solution is not cheap and require memory and CPU resources to be effective.

Pros

Simple, beautiful, ergonomic interface Full OCR indexing of every document Fast internal search engine Solid solution

Cons

Not organized training program and certifications available for customers. Resource intensive Not cheap

Switched from

[IBM Cognos Analytics](https://www.capterra.com/p/240583/IBM-Cognos-Analytics/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Brian B.

President

Construction

### "ELO"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 1, 2021

Very satisfied. We integrated ELO with Quickbooks and it made a huge difference in how we managed customers and maintenance contracts. Basically we add customers to ELO, add product and maintenance documents to the customer, and then they’re synced up with Quickbooks for billing. We get a whole picture of what’s coming up like scheduled maintenance, work we did in past, what products they have, have they paid, etc.

Pros

Instead of techs calling in and asking us to email them customer info, service contracts, parts, schematics or whatever, they can now look it up on the road really easily. Service techs can get to any customer or product we service at a customer site since ELO works in a browser and there’s a mobile app. It’s really easy to find stuff.

Cons

We use ELO to store inventory and customer documents since Quickbooks isn’t really good at that. I’m sure we could store other kinds of documents in ELO but we haven’t done it yet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 2, 2021

Happy ELO users like you make our day. Thank you, Brian.

DP

David P.

Certified Information Professional

Computer Software

### "Powerful content management and workflow software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 9, 2020

It's a tool you don't know you need until you use it. My company has shared drives, SharePoint, Teams, and of course e-mail so content (multiple versions too - sound familiar?) is all over the place. As a content management professional, I've advocated to management that the official "system of record" for ANY documents needs to be in ELO so we can all work smarter.

Pros

Several things really stand out with ELO. First, when you put content in ELO - documents, email, invoices, or whatever - you can find it later. Search is great (it uses Elasticsearch under the hood). Second, it's great for archiving. You can set up a filing plan, easily build a workflow and whatever needs archiving based on retention schedules, policies, etc., is done automatically. Finally, it integrates with our ERP system, which is nice because I can see 'just enough' customer information - like, did they pay an invoice - without having to get someone to look it up (I'm not in the accounting department), which can be a pain since I work remotely.

Cons

Although it integrates with Microsoft Office nicely, you can't really edit documents in "real time" with other team members like you can in Microsoft Teams. That said, there is a feature called the 'feed' that is basically a chat window where other team members can add comments in real time when a document is being edited.

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Reasons for choosing ELO ECM Suite

SharePoint has it uses, especially as the back-end for Teams and collaboration on projects. But it isn't an easy to use / out of the box document and records management system. Plus search is better in ELO.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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