---
title: "Duck Creek Suite Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Duck Creek Suite Software - reviews, pricing plans, popular comparisons to other P&C Insurance products and more."
source_url: "https://www.capterra.com/p/181105/Duck-Creek-Suite/"
page_type: "product"
language: "en"
---

# 

 Duck Creek Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Duck Creek Suite

## What is Duck Creek Suite?

Beautifully designed best-in-class policy, billing, rating, claims, data insights, digital engagement, and distribution management applications

## What is Duck Creek Suite used for?

[P&C Insurance](https://www.capterra.com/p-c-insurance-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Duck Creek Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.duckcreek.com/&name=Duck Creek Suite)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Duck Creek Suite

4.3 (3)

VS.

[4.7 (284)](https://www.capterra.com/p/119068/Jenesis-Software/reviews/)

Starting Price

Contact vendor

Starting Price

$70

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (3)

Ease Of Use

4.7 (284)

Value For Money

4.0 (1)

Value For Money

4.7 (240)

Customer Service

5.0 (1)

Customer Service

4.9 (278)

## Duck Creek Suite alternatives

Highest Rated

[Sembley](https://www.capterra.com/p/10021105/Sembley/)

[5.0 (40)](https://www.capterra.com/p/10021105/Sembley/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10021105/Sembley/)

[Guidewire](https://www.capterra.com/p/173704/InsuranceNow/)

[3.1 (16)](https://www.capterra.com/p/173704/InsuranceNow/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

50%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/173704/InsuranceNow/)

[EZLynx](https://www.capterra.com/p/102928/EZLynx/)

[3.7 (75)](https://www.capterra.com/p/102928/EZLynx/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

63%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/102928/EZLynx/)

[NowCerts](https://www.capterra.com/p/132779/NowCerts/)

[4.8 (150)](https://www.capterra.com/p/132779/NowCerts/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/132779/NowCerts/)

## Features

AI summary

Based on 116 P&C Insurance reviews

Capterra reviewers point to these as the top features buyers look for in P&C Insurance software:

-   **Insurance Policy Management** (**58%** of reviewers rated this feature as critical)
-   **Document Management** (**54%**)
-   **Property & Casualty** (**50%**)

Duck Creek Suite supports all three of the features reviewers rank highest: **Insurance Policy Management**, **Document Management**, and **Property & Casualty**. Together, these capabilities help businesses manage policy lifecycles, keep important documents organized and accessible, and handle core P&C insurance operations more efficiently, allowing teams to improve accuracy, maintain compliance, and serve policyholders more effectively.

API

Application programming interface that allows for integration with other systems/databases

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Broker/Agent Portal

Online portal for brokers/agents to add, edit, update or access required information

Claims Management

Process of submitting and following up on claims with insurance companies

Commission Management

Tracking, calculating, and paying commissions and earnings to employees

Customer Portal

A website or login for customers to access information

Duck Creek Suite 14 features

### All Features
- API: Application programming interface that allows for integration with other systems/databases
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Broker/Agent Portal: Online portal for brokers/agents to add, edit, update or access required information
- Claims Management: Process of submitting and following up on claims with insurance companies
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Customer Portal: A website or login for customers to access information
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Insurance Policy Management: Create, administer and manage insurance policies for various customers and insurance lines
- Property & Casualty: Specialized for companies in property and casualty (P&C) insurance sector
- Quotes/Estimates: Generate quotes or estimates for customers
- Reinsurance Administration: Consolidation of data from multiple sources, products, and systems to manage the reinsurance process.
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Underwriting Management: Manage the review process to determine financial risk on a loan or application

---

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Features

4.3 (3)

4.3

Based on 3 reviews

## Pricing

Value for money

4.0 (1)

### Starting price

Free trial not available

Value for money

4.0 (1)

4.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

4.3

Based on 3 reviews

Filter by rating

5(1)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Associate

Insurance

### "Duck creek"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

February 25, 2020

I’m neutral towards this software. Not favorable or unfavorable as I don’t like a lot of hiccups in my daily use

Pros

Nice place to have all policies in one place and can access different bits from one place itself without having a lot of software

Cons

Sometimes the system fails on me. It could be the way it’s set up but makes it difficult all in all making the use frustrating and slow

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Student Consultant

Renewables & Environment

### "6 months with duck creek"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 10, 2019

Overall experience has been nice with the suite. Initially there was a problem with the customer care service but then in 2015 they took genuine steps to improve the same

Pros

I got a chance to work on Duck creek when I was working with Accenture. Since, Duck creek is an Accenture product there were a number of SMEs on the software that gave me guidance whenever I felt stuck. The suite is one of the best available in the market and the tracking features are even awesome. The customer care usually replies within 24 hours.

Cons

The time it takes to get to know about all the features of the product is quite long. Without efficient KT sessions or spending time to build applications using the suite, it is not possible to deliver the desirable services.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

Amanda R.

marketing and quality coordinator

Transportation/Trucking/Railroad

### "A Huge Help"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 21, 2018

I think it's a wonderful program and I'm so glad we have it now. One department uses I every day and I use it twice a month for a report I do. I highly recommend it. I do not know the cost as that is not shared with me.

Pros

everything in one place multi-user shared from our company to our Mother Company and across all branches

Cons

a bit of a struggle to navigate, but once you know how it gets faster

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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