Duck Creek Technologies

Duck Creek Suite


4.5 / 5
2 reviews


Average Ratings

2 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

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About Duck Creek Suite

Beautifully designed best-in-class policy, billing, rating, claims, data insights, digital engagement, and distribution management applications


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Duck Creek Suite Features


Duck Creek Suite Reviews Recently Reviewed!


6 months with duck creek

Feb 09, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: I got a chance to work on Duck creek when I was working with Accenture. Since, Duck creek is an Accenture product there were a number of SMEs on the software that gave me guidance whenever I felt stuck. The suite is one of the best available in the market and the tracking features are even awesome. The customer care usually replies within 24 hours.

Cons: The time it takes to get to know about all the features of the product is quite long. Without efficient KT sessions or spending time to build applications using the suite, it is not possible to deliver the desirable services.

Overall: Overall experience has been nice with the suite. Initially there was a problem with the customer care service but then in 2015 they took genuine steps to improve the same

A Huge Help

Dec 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: everything in one place

multi-user

shared from our company to our Mother Company and across all branches

Cons: a bit of a struggle to navigate, but once you know how it gets faster

Overall: I think it's a wonderful program and I'm so glad we have it now. One department uses I every day and I use it twice a month for a report I do. I highly recommend it. I do not know the cost as that is not shared with me.