# Malcolm! Pricing 2026 | Capterra

> Learn more about Malcolm! pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/181117/Malcolm/pricing

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# Pricing for Malcolm!

[4.9 (36)](https://www.capterra.com/p/181117/Malcolm/reviews/)

Write a Review!

## [Malcolm!](https://www.capterra.com/p/181117/Malcolm/) has **3** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

**Discount:** Custom

### Micro

£36

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Micro plan includes:

-   Up to 1 Control Panel User
-   Up to 30 Faqs / Articles
-   Up to 3 Workflows (Forms/User Journeys) With Unlimited Completions/Payments

### Team

£60

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Team plan includes:

-   Internal Team Management (Manage Privileges & Audit Activity)
-   Internal Team Review and Approval of Content
-   Up to 100 Faqs / Articles
-   Up to 10 Workflows (Forms/User Journeys) With Unlimited Completions/Payments
-   Up to 5 Control Panel User

### Team Plus

£120

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Team Plus plan includes:

-   Internal Team Management (Manage Privileges & Audit Activity)
-   Internal Team Review and Approval of Content
-   Unlimited Control Panel User
-   Unlimited Faqs / Articles
-   Unlimited Workflows (Forms/User Journeys) With Unlimited Completions/Payments

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## What do others say about [Malcolm!](https://www.capterra.com/p/181117/Malcolm/) pricing?

Pricing RatingN/A

Value For Money[4.9(36)](https://www.capterra.com/p/181117/Malcolm/reviews/)

Pros

Cons

[Read All 36 Reviews](https://www.capterra.com/p/181117/Malcolm/reviews/)

Read Full Reviews Below

Ross S.

Owner/Partner

Information Technology and Services, 1-10 employees

Used the software for: 6-12 months

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

100%

10/10

Reviewer Source

Source: Capterra

October 6, 2020

"One Stop Support Shop"

**Overall:** If webhooks passed the actual form information, it would be a nearly perfect solution.

**Pros:** For the creation of a support portal apart from any other support solution, it provides great mechanisms for creating support FAQs, customer service forms and workflows and customer knowledge bases; malcolm is as easy to use as creating a blog posting. And you can embed FAQs as popups on your site, creating a much better interactive experience for your customers.

**Cons:** Web hooks integrations are really severely lacking, passing only that it completed a form and no other information. As it is you get an email notification that a form completed, and the associated data (not too useful); or you use the notification to download a CSV directly from the site. It seems to me to be far more useful to provide the data in the webhook, then \*I\* can write it to a CSV, eliminating Malcolm! from having to write a crap ton of integrations.

Vendor Response

By Acknowledgement on November 26, 2021

Hello - just to let you know you can now get full data via Webhooks :-) More info here: https://support.malcolm.support/faqs/webhooks

[Read All 36 Reviews](https://www.capterra.com/p/181117/Malcolm/reviews/)

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