# Avail Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Avail Software - reviews, pricing plans, popular comparisons to other Property Management products and more.

Source: https://www.capterra.com/p/181119/Avail

---

# 

 Avail Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Avail

## What is Avail?

Avail, by Realtor.com, is a free platform that helps landlords save time, money, and relieve the stress of managing rental properties. With Avail, landlords can advertise property listings across a dozen sites, screen tenants with customizable questions, request in-depth background checks, create and sign state-specific leases, collect rent, track rental income and expenses, and much more — all online.

## What is Avail used for?

[Property Management](https://www.capterra.com/rental-property-management-software/)[Lease Management](https://www.capterra.com/lease-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)

Overall rating

Based on 276 user reviews

Reviews sentiment

Positive

92%

Neutral

4%

Negative

4%

Starting price

$9

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Avail alternatives

Highest Rated

[4.8 (1,575)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (2,231)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting price

$62.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (602)](https://www.capterra.com/p/135182/ResMan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/181119/Avail/alternatives/)

## FAQs about Avail

Overview

### What problems does Avail solve?

Avail solves scattered rental workflows for independent landlords, small property managers, and real estate investors by centralizing listings, tenant screening, lease creation, e-signatures, rent collection, reminders, late fees, and maintenance requests. It reduces manual follow-up, mailed checks, compliance guesswork, and reliance on external property managers while keeping tenant communication organized.

Answer based on 248 reviews

Overview

### Which roles and teams benefit most from Avail?

Avail is most used by landlords, property managers, and rental business owners who need to market listings, screen tenants, collect rent, and manage leases in one place. Real estate investors, executives, and finance-focused managers benefit from streamlined property operations, payment tracking, and portfolio oversight across rental units.

Answer based on 275 reviews

Overview

### What company size and industries is Avail built for?

Avail is built primarily for small businesses in real estate, with 88% of reviewers from small businesses and 55% from real estate. It serves DIY landlords, property owners, rental property managers, independent property investors, and multi-unit property owners, with limited use among enterprise firms at 9% and midsize companies at 3%.

Answer based on 276 reviews

Features and Usability

### What are the key features of Avail?

Avail includes core property management features such as tenant lease management, online rent collection, payment processing, and maintenance requests. Differentiating features include tenant screening with background and credit checks, listing syndication, customizable lease templates with e-signatures, and reminders or notifications that help landlords track due dates and tenant activity.

Answer based on 200 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Avail starts with a free version and free trial, while Unlimited Plus costs $9 per unit/month and adds waived ACH fees, customizable leases, property websites, and faster support. Reviewers often call it affordable and a good value, though some say per-unit costs add up for larger portfolios and note rising prices.

Answer based on 43 reviews

Integrations

### Which third-party tools and platforms does Avail integrate with?

Avail integrates with Plaid and QuickBooks Enterprise, based on reviewer mentions, and also lists Redfin, Rentables, Rentberry, and Zumper in its official integration catalog. These connections cover payments and accounting alongside rental listing and property marketing platforms.

Answer based on 12 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Avail?

Avail is generally quick to onboard, with an intuitive setup that beginners, small landlords, and tenants often learn fast. It offers live online sessions, webinars, and documentation, though some reviewers wanted more step-by-step tutorials. Less technical users and admins handling setup details may need extra time and support.

Answer based on 19 reviews

Getting Started and Support

### What customer support options does Avail offer, and how do users rate the experience?

Avail offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, polite, and effective, with quick follow-up and helpful guidance. Some reviewers report inconsistent availability, slower responses during busy periods, limited hours, and frustration when urgent payment or account issues need immediate help.

Answer based on 70 reviews

Payment processing

### How well does Avail handle rent payments?

Avail handles rent payments well for many landlords through online payments, autopay, reminders, and tracking from submission to bank deposit. Small property owners often like the visibility and tenant convenience, but some users report slow transfers, added fees, payment disputes, and friction around mobile access or verification steps.

Answer based on 53 reviews

## Who uses Avail?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 127 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 127 reviews

Administrative

31%

Administrative

31%

Real Estate

25%

Entrepreneurs/ Owners

16%

Strategy & Operations

6%

Others

22%

Top industries

Based on 127 reviews

Real Estate

85%

Hospitality

6%

Accounting

4%

Financial Services

3%

Other

2%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Management

4.6 (60)

65.00% of 60 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Tenant Portal

4.6 (49)

65.31% of 49 reviewers that rated this feature as important or highly important

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

Online Payments

4.7 (46)

71.74% of 46 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Maintenance Management

4.7 (44)

50.00% of 44 reviewers that rated this feature as important or highly important

Manage, maintain and track the performance of assets and equipment

Tenant Tracking

4.7 (38)

47.37% of 38 reviewers that rated this feature as important or highly important

Handle activities like room booking, rent processing, lease agreement management, and client communication

Rent Tracking

4.7 (36)

77.78% of 36 reviewers that rated this feature as important or highly important

Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants

Avail 45 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Researching and validating a person's criminal, educational, job or financial records

Private online space that lets businesses securely share documents and provide information access to clients

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Accept and process credit card transactions

Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments

A collection of customer information such as contact details, demographics, previous interactions, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Store, manage, and track all electronic documents in a centralized location

Electronically collect payments for goods or services

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Used by property managers

Centralized accounting record which tracks all financial transactions

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Monitor the process of lease agreements

Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Accept and process online payment transactions

Portal for property owners to manage property listings, upload documents, track payments and generate reports

Accept, record, and reconcile financial transactions

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Centralized database to track details of properties (including lease, tenant, and owner information)

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Timed notification for any upcoming task, deadline, appointment, or activity

Collect payments from tenants via online or offline mode, create recurring schedules and send reminders

Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

For residential properties

Online portal through which end users can access the system, manage tasks, or obtain information

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Create, save, and re-purpose templates for emails, forms, etc.

Managing renters, rent payments, maintenance workflows & documents.

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

Evaluate the criminal, financial, and employment history of tenants

Handle activities like room booking, rent processing, lease agreement management, and client communication

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Keep track of vacant properties

SaaS, web-based, online deployment

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.5 (276)

4.5

Based on 276 reviews

## Pricing

Value for money

4.5 (252)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/181119/Avail/pricing/)

Unlimited Plus

$9.00

Other,Per Month

It includes:

-   FastPay Rent Payments
-   Waived ACH Fees
-   Customizable Applications
-   Customizable Leases
-   Clone and Reuse Lease Agreements
-   Create Property Websites
-   2x Faster Response Time from Customer Care

Unlimited

$0.00

It includes:

-   List your rental on the top 19 sites
-   Request rental application and screening reports
-   Use state-specific leases with digital signing
-   Streamlined online rent collection
-   Track maintenance requests
-   24/7 tenant portal access
-   Income and expense tracking
-   Instantly reply to tenants & leads with Messages

Value for money

4.5 (252)

4.5

Based on 252 reviews

## Integrations

[

Rentberry](https://www.capterra.com/p/153151/Rentberry/)[

Redfin](https://www.capterra.com/p/210572/Redfin/)[

Rentables](https://www.capterra.com/p/140507/Rentables-Property-Management/)[

Zumper](https://www.capterra.com/p/228476/Zumper/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (241)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (241)

4.6

Based on 241 reviews

## User reviews

Overall rating

4.6

Based on 276 reviews

Filter by rating

5(198)

4(55)

3(11)

2(5)

1(7)

Mentioned topic

Sorted by most recent

PM

Peter M.

manager

Real Estate

### "Avail.co should be named Avoid.co"

2.0

Overall Rating

2.0

2.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 6, 2026

Disappointing. Claiming that my listing would be syndicated to 21 websites, one of which is exclusively for California (my vacancy is not in California) another exclusively for high rises (my vacancy is not in a high rise), another two for sales only (my vacancy is not for sale), then it does not appear in others although it should. Emails receive no reply, and talking to someone is not an option.

Pros

My vacancy's listing appeared on some of the websites to which Avail.co claimed it would be posted..

Switched from

[Innago](https://www.capterra.com/p/166893/Innago/)

They had a glitch, but I am going back now.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 24, 2026

We appreciate your feedback and apologize for the frustration. Our goal is to get your rental in front of the right tenants, which is why we syndicate to a broad network. You are correct that some of our partner sites are niche-specific; our system automatically filters these, so your property isn't mislisted where it won't get results. That said, your listing should be appearing prominently on our major general-interest partner sites. We pride ourselves on our support, and it’s disappointing to hear we weren't there for you. Please reach out to support@avail.com or 312-292-9347 so we can review your account and help you where we can.

MH

Michael H.

Owner

Real Estate

### "Useful but Expensive"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

January 14, 2026

Pros

I like that Avail makes managing rental properties simple. Listing units, screening tenants, collecting rent, and tracking expenses all in one place saves a lot of time and keeps everything organized.

Cons

The main downside is the cost. It can get expensive if you are managing multiple properties because there is a fee for each unit managed, and if you don't cover the fee then the tenant will have to.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 24, 2026

Thank you for the feedback! We’re glad the platform is serving you well. Our goal is to offer a professional-grade suite of tools that helps you find better tenants and protect your investment. Whether you’re using our Unlimited free plan or the Unlimited Plus for those extra perks like Next-Day Rent, we want to ensure you’re getting every penny’s worth of value.

SM

Sai Mahitha Y.

CEO

Real Estate

### "Avail - Strong player in property management software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 15, 2025

Pros

I use Avail for my property management company. Avail is a helpful platform for small landlords who want to streamline their process. Setting up a listing is straightforward, and the software shares it across multiple rental websites, which cuts down on manual work. The application and tenant screening features are built in, so background and credit reports are easy to access and stay organized in one dashboard. Tools like digital lease signing and online rent payments also make managing rentals much more convenient without the hassle of paperwork.

Cons

Since most lease signings and tenant interactions happen on weekends, it would be really helpful if Avail offered phone support during weekends as well. Right now, support is limited to weekdays, which can be inconvenient when you need quick help.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Kashif C.

Founder

Real Estate

### "Simple, easy to use platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 14, 2025

Overall the Avail experience is very positive and I plan on continuing to use the platform due to the features and easy of use. As long as the pricing does not get more expensive.

Pros

Avail is easy to use both for landlord and the tenant. I like the alerts that help with communication around upcoming bills due from tenants.

Cons

At times, there have been some payment setup issues with the tenants and at least one tenant complained about how the payment was not set up correctly with their bank

Alternatives considered

[Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)

Reasons for choosing Avail

recommendation from another landlord that I trust

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 3, 2025

Hi Kashif, Thank you so much for your thoughtful review and for being a long-time Avail user! We’re so glad to hear the platform has been easy to use and that our alerts have helped simplify communication between you and your tenants. We also appreciate your feedback about the payment setup issues. We know how important it is for tenants to have a reliable payment experience, and our goal is always to make that process as simple and stress-free as possible. Your continued trust means a lot to us, and we’re committed to keeping Avail a valuable and affordable tool for independent landlords like you. Thanks again for being part of the Avail community!

NV

Nahwal V.

Owner

Real Estate

### "Simplicity at its Finest"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2025

I will continue to use it as a landlord and my tenant's enjoy it as well. The customer service is exceptional.

Pros

Simple and Easy to use, Customer service representatives are always very polite, knowledgeable and informative. I like that they send email after the phone call with details of the phone call.

Cons

No applications available for smart phones. There is only a desktop version that you can view on your smart phone.

Switched from

[Hemlane](https://www.capterra.com/p/147198/Hemlane/)

difficult platform and not user friendly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2025

Hi Nahwal, Thank you for sharing your thoughts and experience with Avail. We’re delighted to hear that Avail has made property management simple and easy for you and your tenants. We truly appreciate your kind words about our Customer Service team. We are proud that they consistently provide polite, knowledgeable, and informative support. We are also glad the follow-up emails after calls are helpful. It is important to us that every interaction leaves you with clear guidance and solutions. Regarding a mobile app, we understand how valuable it would be for quick access to messages, applications, and payments on the go. While Avail is fully accessible through any smartphone browser, a mobile app is one of the most requested features. Your input has been shared with our development team as they work to improve accessibility and the overall experience. We are honored to have you in the Avail community and look forward to supporting your continued success.

BA

Bobby A.

CEO

Real Estate

### "Easy interface and tenant management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2025

Overall the experience has been positive and I've shared Avail with fellow landlords and RE investors.

Pros

Avail is easy to use and the interface is very user friendly. I enjoy the tenant management and lease management features as well.

Cons

Every now and then Avail has system glitches but this is rare. Overall I do like to see the Leases to be updated based on Local - State laws regulatory to further protect landlords and RE investors.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2025

Hey Bobby, Thank you so much for sharing your experience and for recommending Avail to your fellow landlords and real estate investors! We’re thrilled to hear that you find our interface user-friendly and enjoy the tenant and lease management features. We appreciate your feedback regarding system glitches and your suggestion about keeping leases updated based on local and state regulations. While we do regularly update our lease templates, there are times when some details may be missed. If you ever notice a lease missing important information, please bring it to our attention—our team will review it and make updates to ensure it benefits you and other landlords in that state. Thank you again for your thoughtful review and for being part of the Avail community!

MM

Marc M.

scientist

Telecommunications

### "This could have been an email; cumbersome portal"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

September 29, 2025

We would have happier tenants if we printed them papers to fill and ran our own credit/criminal/eviction reports for them for less (about $7 cheaper using transunion). Software is supposed to make processes easier, and this feels like it's only easier for dealing with multiple properties in bulk, for the landlords. Not end-user-friendly. Not ideal for managing a single property with people who are not great at jumping through multi-stage online processes.

Pros

Free for managing one property. Pretty transparent about fees. Functionally does what it says. Includes basic credit/background checks on applicants for the same price as other software does.

Cons

After a thorough review of owner landlord property management software, we picked Avail. The applicant management process is bad, clunky, confusing, and misleading. The "dashboard" tells you nothing about the stage people are in. Did they click the application link and leave immediately, filling nothing? Did they fill it, but not pay for background checks? Are the checks done and paid for, but they now have to log in a second time to authorize sharing the report they paid for? It's also dumb to have them create an account before applying. Leave that to when they are signing. Why can't applicants fill out a form without an account, once, and not have to re-login later to share the credit report they requested?

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 3, 2025

Hi Marc, We’re sorry to hear your experience with Avail didn’t meet your expectations, and we truly appreciate you taking the time to share detailed feedback. Our goal is to make property management simple and transparent for landlords of all sizes, including those managing just one property. We understand that parts of the application and background check process can feel repetitive, and we’ve been working to make those steps more intuitive. Recently, we updated how landlords and tenants are notified about screening report delays, providing clearer next steps. These changes were made directly thanks to user feedback like yours. We’re glad you found value in our transparency and fee structure. If you’re open to it, we’d love to connect directly to better understand your experience and explore ways to improve. Thank you for trying Avail.

NS

Nakita S.

Manager

Real Estate

### "Avail is very helpful to my business"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

September 28, 2025

My experience with Avail has been incredible thus far. I look forward to a long business relationship with Avail to help me manage my properties.

Pros

Tenant management and landlord management has be very helpful for me. It’s very simple and easy going to manage.

Cons

N/A I don’t really have none to say as far as cons go. I have not had a bad experience with them at all. They are very straight forward and easy to manage.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2025

Hey Nakita, Thank you for sharing your experience! We’re thrilled to hear that Avail has been so helpful in managing your properties and that the platform has made tenant and landlord management simple and straightforward for you. It’s especially rewarding to hear that you haven’t encountered any issues and that your experience with Avail has been positive throughout. Our team works hard to create a platform that is easy to use, reliable, and supportive for landlords like you, so your feedback is a wonderful validation of that success. Your trust means so much to us, and we look forward to continuing to help you manage your properties successfully. Thanks for using Avail!

YP

Yuga P.

manager

Accounting

### "Secure and reliable platform "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 28, 2025

Pros

What I liked most about Avail is its clear communication and timely reminders, which make the entire process smooth and stress-free. From payment due dates to important updates, the platform ensures that both tenants and landlords stay well-informed without the need for constant follow-up. This reduces confusion and helps build better trust on both sides. In addition, Avail provides a secure platform that gives peace of mind when handling sensitive information and financial transactions. Knowing that data is protected and payments are processed safely makes it easier to focus on the relationship rather than worrying about risks or errors.

Cons

missing mobile app and mobile app would have been better! payment is taking taking 2 days , quick wouyhave been better

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2025

Hi Yuga, Thanks for taking a moment to share your experience with Avail! We’re elated to hear that Avail has made managing your rentals smoother and less stressful, and that features like timely reminders and clear communication have helped keep both you and your tenants well-informed. It’s wonderful to know that the security of the platform has given you peace of mind when handling sensitive information and financial transactions. We also appreciate your feedback regarding a mobile app and payment timing. While Avail is fully accessible via any web browser, we understand how convenient a dedicated mobile app would be for quick access to messages and payment statuses. Regarding payments, some transfers may take a little longer due to banking processes, and we are continually exploring ways to make the experience faster and more seamless. We truly appreciate your continued trust in Avail and look forward to supporting your rental management journey.

YL

Yu L.

Owner

Real Estate

### "avail is great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 28, 2025

I really enjoy using the platform. It makes it really easy to send payments to tenants and collect it. Great overall.

Pros

Easy to use, good interface, easy for payments, easy to send to tenants Auto bill and auto late charge Marketing

Cons

takes a while to receive money Can’t just upgrade one account, must upgrade all accounts not integrated with zillow

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2025

Hey Yu, Thank you for letting us know how Avail has worked for you! We’re excited to hear that Avail has made sending and collecting payments easy, and that you enjoy using the platform overall. It's fantastic to know that features like auto-billing, auto late charges, and marketing tools have helped simplify and automate your property management workflow. We also appreciate your feedback regarding transfer times, account upgrades, and Zillow integration. While some transfers may take a little longer due to banking processes, we are constantly looking for ways to improve the speed and convenience of payments. Regarding upgrades, we understand the desire for more flexible upgrading options, and your feedback has been shared with our development team for consideration as we continue refining the platform. Thank you for being such an important part of the Avail community, we’re excited to keep helping you manage your properties with ease.

[View all Reviews](https://www.capterra.com/p/181119/Avail/reviews/)

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