--- title: "Avail Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Avail Software - reviews, pricing plans, popular comparisons to other Property Management products and more." source_url: "https://www.capterra.com/p/181119/Avail/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Avail Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Avail ## What is Avail? Avail, by Realtor.com, is a free platform that helps landlords save time, money, and relieve the stress of managing rental properties. With Avail, landlords can advertise property listings across a dozen sites, screen tenants with customizable questions, request in-depth background checks, create and sign state-specific leases, collect rent, track rental income and expenses, and much more — all online. ## What is Avail used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Lease Management](https://www.capterra.com/lease-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/) Overall rating Based on 276 user reviews Reviews sentiment Positive 92% Neutral 4% Negative 4% Starting price $9 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Avail alternatives Highest Rated [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.8 (719)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,236)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $65.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/181119/Avail/alternatives/) ## FAQs about Avail Overview ### What problems does Avail solve? Avail solves the fragmented rental-management workflow by bringing listings, applicant screening, state-specific leases, e-signatures, rent collection, payment reminders, expense tracking, and maintenance requests into one system. Independent landlords, first-time property owners, and small property management teams benefit by reducing paperwork, missed payments, tenant follow-ups, and manual coordination across multiple properties. Answer based on 232 reviews Overview ### Which roles and teams benefit most from Avail? Avail is most used by independent landlords, property owners, and owner-managers who handle rental listings, tenant screening, lease creation, rent collection, and maintenance requests. Property managers use it to organize day-to-day portfolio operations, while real estate investors and small business leaders monitor rental income and tenant records across their properties. Answer based on 275 reviews Overview ### What company size and industries is Avail built for? Avail is built primarily for small real estate businesses, with 88% of reviewers from small companies and 55% in Real Estate. It serves DIY landlords, property owners, rental managers, independent investors, and multi-unit owners. Enterprise users represent 9%, while Accounting and IT services each account for 3% of reviewers. Answer based on 276 reviews Features and Usability ### What are the key features of Avail? Avail includes core property management features for online payments, rent tracking, lease management, and tenant tracking. Document management supports digital lease approval and templates, while the tenant portal lets landlords communicate with tenants and manage work orders. Maintenance management tracks requests by property, and credit checks support tenant screening. Answer based on 48 reviews Pricing ### How much does it cost and what fees or limitations are included? Avail offers a free version and free trial, while Unlimited Plus costs $9 per unit per month and adds premium features, including waived ACH fees and customizable leases. Reviewers often describe the price as reasonable, though some cite increases from earlier pricing and say per-unit charges can become expensive across multiple properties. Answer based on 43 reviews Integrations ### Which third-party tools and platforms does Avail integrate with? Avail integrates with Redfin, Rentables, Rentberry, and Zumper. These rental listing platform connections support publishing and managing property listings across established rental search marketplaces. Answer based on 10 reviews Getting Started and Support ### How easy is it to onboard and train a team on Avail? Avail offers live online training, webinars, and documentation, while its interface helps beginners and landlords set up properties, leases, and tenant workflows quickly. Reviewers describe clear guided steps and an approachable learning curve. Some first-time users and less technical administrators need extra time for setup, applicant management, and less obvious controls. Answer based on 19 reviews Getting Started and Support ### What customer support options does Avail offer, and how do users rate the experience? Avail offers email/help desk, FAQ/forum resources, a knowledge base, phone support, and chat. Users commonly describe representatives as responsive, professional, and knowledgeable, with quick resolutions and useful follow-up. Some users report difficulty reaching support during busy periods, slower responses for urgent payment issues, and limited availability outside standard hours. Answer based on 70 reviews Payment processing ### How well does Avail handle rent payments? Avail supports online rent collection, scheduled payments, and payment tracking, but transfer timing and dispute support can frustrate users. Landlords managing rental properties value automatic reminders, multiple-payer options, and visibility from submission through bank deposit. Some tenants report repeated security checks, payment-method saving issues, and a need for faster mobile access. Answer based on 53 reviews ## Who uses Avail? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 4,750 Property Management reviews Capterra reviewers highlight these as the features buyers value most when choosing property management software: - **Rent Tracking** (**64%** of reviewers rated this feature as critical) - **Reservations Management** (**63%**) - **Online Payments** (**58%**) Avail supports **Rent Tracking** and **Online Payments**, so it covers two of the three features reviewers rate highest for property management. However, it does not include **Reservations Management**. Instead, Avail offers **Accounting** (**54%**) and **Financial Reporting** (**51%**), which still address important operational and financial needs. These features help businesses monitor income, track expenses, and review property performance, giving teams better visibility into day-to-day finances and tenant payment activity. Rent Tracking 4.7 (36) 77.78% of 36 reviewers that rated this feature as important or highly important Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Online Payments 4.7 (46) 71.74% of 46 reviewers that rated this feature as important or highly important Accept and process online payment transactions Accounting 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Financial Reporting 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization Document Management 4.6 (60) 65.00% of 60 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Tenant Portal 4.6 (49) 65.31% of 49 reviewers that rated this feature as important or highly important Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Avail 45 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Property Managers: Used by property managers - General Ledger: Centralized accounting record which tracks all financial transactions - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Lease Tracking: Monitor the process of lease agreements - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Online Payments: Accept and process online payment transactions - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Payment Processing: Accept, record, and reconcile financial transactions - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Residential Properties: For residential properties - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Tenant Management: Managing renters, rent payments, maintenance workflows & documents. - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Screening: Evaluate the criminal, financial, and employment history of tenants - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Vacancy Management: Keep track of vacant properties - Web-based Deployment: SaaS, web-based, online deployment - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.5 (276) 4.5 Based on 276 reviews ## Pricing Value for money 4.5 (252) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/181119/Avail/pricing/) Unlimited Plus $9.00 Other,Per Month It includes: - FastPay Rent Payments - Waived ACH Fees - Customizable Applications - Customizable Leases - Clone and Reuse Lease Agreements - Create Property Websites - 2x Faster Response Time from Customer Care Unlimited $0.00 It includes: - List your rental on the top 19 sites - Request rental application and screening reports - Use state-specific leases with digital signing - Streamlined online rent collection - Track maintenance requests - 24/7 tenant portal access - Income and expense tracking - Instantly reply to tenants & leads with Messages Value for money 4.5 (252) 4.5 Based on 252 reviews ## Integrations [ Rentberry](https://www.capterra.com/p/153151/Rentberry/)[ Redfin](https://www.capterra.com/p/210572/Redfin/)[ Zumper](https://www.capterra.com/p/228476/Zumper/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (241) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (241) 4.6 Based on 241 reviews ## User reviews Overall rating 4.6 Based on 276 reviews Filter by rating Counts reflect reviews available in this feed. 5(198) 4(55) 3(11) 2(5) 1(7) Mentioned topic Recent reviews first, then most helpful Peter M. manager Used the software for: 1-3 years ### "Avail.co should be named Avoid.co" 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 11, 2026 Disappointing. Claiming that my listing would be syndicated to 21 websites, one of which is exclusively for California (my vacancy is not in California) another exclusively for high rises (my vacancy is not in a high rise), another two for sales only (my vacancy is not for sale), then it does not appear in others although it should. Emails receive no reply, and talking to someone is not an option. Pros My vacancy's listing appeared on some of the websites to which Avail.co claimed it would be posted.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Useful but Expensive" 4.0 January 16, 2026 Pros I like that Avail makes managing rental properties simple. Listing units, screening tenants, collecting rent, and tracking expenses all in one place saves a lot of time and keeps everything organized. Cons The main downside is the cost. It can get expensive if you are managing multiple properties because there is a fee for each unit managed, and if you don't cover the fee then the tenant will have to. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: Less than 1 year ### "Avail - Strong player in property management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 19, 2025 Pros I use Avail for my property management company. Avail is a helpful platform for small landlords who want to streamline their process. Setting up a listing is straightforward, and the software shares it across multiple rental websites, which cuts down on manual work. The application and tenant screening features are built in, so background and credit reports are easy to access and stay organized in one dashboard. Tools like digital lease signing and online rent payments also make managing rentals much more convenient without the hassle of paperwork. Cons Since most lease signings and tenant interactions happen on weekends, it would be really helpful if Avail offered phone support during weekends as well. Right now, support is limited to weekdays, which can be inconvenient when you need quick help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Personal Banker Used the software for: Less than 1 year ### "Amazing quality for Affordable Homeowners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2022 I LOVE the customer service. I don't worry about not having the answers or understanding things because I know customer service will patiently go over things over the phone, or on weekends, through email. Haven't found anything similar with this kind of ease of use or customer support. Pros It's very user friendly, inexpensive and easy to use. Cons Not being able to print out leases to compare. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Project Architect Used the software for: 1-3 years ### "The Most Amazing Landlord Software Ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2019 I love Avail, it saved me the trouble of dealing with the issue of charging my tenant late fee when she forgot to pay rent on time. It's great to document all the maintenance activities and the rent record. Pros Easy to navigate, very considerate for the landlord. Cons I wish there will be an app for this!!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lexus P. CEO Used the software for: Less than 1 year ### "OK option for marketing property" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 September 15, 2025 The avail app is ok but not my first choice for finding applicants. It's an ok free option if you are in the market for a place to list your rentals but there are better free choices as well. Pros Last time is used the avail app it was freee which it should be. With it being free it may be an app worth trying out with nothing to lose Cons The things i liked the lease about the avail app was the functionality and glitches. I would sometimes have trouble receiving messages. There were also some glitches where people were prompted to fill out the avail rental application even though I disabled applications. Hopefully these glitches have been fixed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Youth Minister Used the software for: 3-5 years ### "Awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2022 No more property managers necessary. Yeah, I get to run the show. Pros Makes my property management so easy, no more wrestling with property managers. Cons Everything is just right. This software was a dream come true. I really appreciate the person behind this invention.Kudo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Highly recommend website for easy landlord tracking " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 29, 2025 We've been using it for almost three years with our one rental property and place to use it for another property this year. It has been so easy and helpful for a reasonable cost. Pros Very easy to post the rental property, receive inquiries from interested parties, accept applications from tenants, create the lease, and accept payments for rent. Cons It would be very helpful to be able to post to larger home sites such as Zillow to increase interest in our rental property Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Landlord Used the software for: 1-3 years ### "Avail is Completely Meh, Better Going Elsewhere" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 August 13, 2024 Pretty miserable. Their website is decent, but often times not intuitive at all, which makes it confusing. As said above, customer service is laughably bad and the reason I'm switching. And not having an app in this day and age is totally baffling. Cannot figure out where they are adding any value every time they hike their prices Pros I like that payments can be made with no fees if you go for the premium option Cons The price has been steadily increasing, but they lack even a basic app. Their customer support is horrible; they always are unavailable in the morning for "team meetings" and then in the afternoon you always get "all representatives are busy at this time" with no option to leave a message. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "There isn’t a better property management software out there! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2025 We have been using Avail exclusive for over 5 years now. Even our tenants love it! The ease Avail gives from listing the property EVERYWHERE, background and credit checks, creating leases specific to the state with options to add custom clauses, collecting payments and managing repair requests- AVAIL DOES IT ALL and for an incredibly reasonable price. Pros The ease of use and quality of services offered. Customer service was quick to respond and very helpful the one time we needed them. Cons I wish they had an app for easier access. It would be nice to be able to check messages and payment statuses from my phone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/181119/Avail/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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