# Page 3 | Avail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Avail the right Real Estate Property Management solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181119/Avail/reviews --- Avail 4.6 (276) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 3rd, 2026 # Page 3 - Reviews of Avail ## Showing most helpful reviews Showing 51-75 of 276 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Cloud Solution Architect Used the software for: 2+ years ### "Easy to use software for new landlords" July 28, 2018 5.0 Easy collections management, automatic payments and lease renewals. Pros Although Rentalutions offers a ton of functionality, I like how easy it is to setup a payment schedule. Cash flow is important as a Landlord, and Rentalutions will send tenants reminders about payments if not made before a certain date. The landlords also get notifications when payments are made and notified regarding the date of deposit in their account. Cons I wish there was a way to trim down the functionality. The new UI is slick, but I really only use about 25% of this product. I find that the screens are a little crowded now. Review Source Response from Realtor.com May 2, 2019 Hi! Robert here; I'm one of Avail's Community Managers. Thank you so much for the thoughtful feedback included within your review. Believe me when I say that this is something we definitely take to heart as we try to improve our product and provide an experience that users will grow to love for years to come. As for the UI feeling a bit crowded, I do sincerely apologize for that. We're currently working on a few product automations and updates so to make the on-boarding process even more intuitive. Reviews like yours are central to exploring how we can make things better. If you have any questions or need help within your account, let me know. My email is robert@avail.co, and I'm here as a resource for you. Kindly, Robert Bates Community Manager @ avail.co OF Olivier F. Student Education Management Used the software for: I used a free trial ### "There are scams on your website !" April 29, 2019 3.0 Pros Very easy to use and looks fine for landlords, cannot say that for prospective tenants ! Cons I was looking for a studio to rent. I filled the application as required by your website which looks very trustful. I thought you were doing some background check or at least ID check for the landlords posting offers on your website ! I was victim of a scam, a fake landlord tried to steal me 5,000$ of prepaid rent without allowing me to visit the place, even if I work 10 min away from this studio. The person was always pushing back the visit arguing that some new applicants would prefer a later date, or that they had too much work on that day and had to delay the visit of one or two days. Then the person told me that according to your website, I had the best application and should make a deposit to make a reservation, otherwise other applicants might do so and take the lease. The information required by your website are highly sensitive, I uploaded a copy of my French Passport and my international VISA. I have now revoked the access to my application for this landlord but they might have copies of my documents now. And who knows what they plan to do with them. You should be more professional ! It is very good to provide background check tools for landlords but you might be providing 'trusting' services and then helping swindlers to make up their scam ! I will contact your service and hope you could help me and compensate me for this unfortunate experience ! Review Source Response from Realtor.com June 20, 2019 Hi Oliver! Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. I want to take this time to apologize to you for the experience that you reported. Fraud is a common industry issue, and here at Avail we take extra precautions to make sure that fraudulent activity is thoroughly investigated. Scammers are always looking for new ways to trick the platform's algorithms which forces us to stay on our toes. That said, I again do sincerely apologize that a fraudulent listing made it to our website. A lot of security changes are in the works (all exciting updates that we feel confident will make it even more challenging for fraudsters trying to scam others out of their hard earned money). I'd love to hear more from you about what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled. Kindly, Robert B. Community Manager @ Avail AO Allyson O. Landlord Real Estate Used the software for: 1-2 years ### "My landlord experience using Avail" June 1, 2022 5.0 I had a small problem when I accepted an application from a tenant. Somehow they made a duplicate application. But avail customer service jumped right in and helped the tenant and myself to resolve it quickly. I've asked for technical help a couple of times and they always get back to me shortly. Pros I can easily see maintenance request previous leases and a payment history then I'm able to print off for taxes. The software is just easy to navigate. Cons Nothing. Everything has gone well. I can't say I've had any issues that would be negative in over a year. Reason for choosing Avail Because the other products I researched were more expensive and did not offer the customer service I'm receiving. Review Source Response from Realtor.com August 1, 2022 Hi Allyson, thanks for the kind review of Avail. We love to hear that you've had a smooth experience. We've put a lot of thought and time into developing resources for landlords and renters nationwide, and are super thrilled to hear that not only have our maintenance tool and lease templates been helpful, but also that you're finding value in our payments tool and accounting features. (We really want to make things easier for when tax season comes around!) Please let us know if there's anything else that we can help out with. Always happy to be a resource for you! Kind regards, Robert B. - Community Manager @ Avail.co VR Verified Reviewer Rental Owner Real Estate Used the software for: 2+ years ### "I really like Avail, and it's improving" May 10, 2019 5.0 I have rented property for two years, starting with one and now have four properties. Avail has worked as sort of a rental guide for me. From listing, to lease, to collecting payments, Avail has helped me run the flow of being a property owner/manager. I feel like I look more professional to tenants and it keeps me at an arms length on the day to day issues. Pros I like: Support: open a support ticket and they respond within a couple of hours AND solve the problem. The notifications it gives tenants when rent is due and when they're late. The ACH payment system The listing tool to list my rental on numerous sites with only entering the information once. Cons \-The lease tool can be a little clunky. -Lease renewals are a bit difficult to figure out. -A tenant moving to a new unit I manage with a new lease was hard to set up or figure out. Review Source Response from Realtor.com May 13, 2019 Hi!! Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review). As you may know, we are making a lot of changes to the platform (all exciting updates that members have asked for), but with those changes, we realize that it can take time to iron out all of the glitches and that can lead to a not so great experience. For this I do sincerely apologize. We are working on several lease updates and other bug fixes. I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled! Thank you so much for the honest review and keep in mind that we're here as a resource for you. Kindly, Robert B. Community Manager @ Avail.co VR Verified Reviewer Project Architect Architecture & Planning Used the software for: 1-2 years ### "The Most Amazing Landlord Software Ever" November 5, 2019 5.0 I love Avail, it saved me the trouble of dealing with the issue of charging my tenant late fee when she forgot to pay rent on time. It's great to document all the maintenance activities and the rent record. Pros Easy to navigate, very considerate for the landlord. Cons I wish there will be an app for this!!!! Review Source Response from Realtor.com November 6, 2019 Thank you so much for the 5-star review! We definitely want to make the rental process easier for landlords and tenants. Our co-founders set out with the goal of making this process easier, so to hear that type of feedback in a review like yours really does make it all worth it. As for a mobile app, that is definitely on our product roadmap. In the meantime, our website is optimized for mobile device usage so your tenants can easily access it from their mobile device's web browser. Again, I can't begin to thank you enough for the kind words! If there's anything we can help out with, please feel free to reach out! Best, Robert B. Community Manager @ Avail.co RS Ryan S. Landlord Real Estate Used the software for: Less than 6 months ### "Ease of use" January 29, 2022 4.0 I keep saying to my wife, I wish we had started using Avail a while ago. It has been a huge game change, saving us tons of time and trips to the medicine cabinet for Advil to alleviate the headache doing the whole process on your own can bring. Pros Honestly, it's the ease of using the software. Everything is very laid out very clearly. Navigating the software is very simple and my tenants seem to have no problem setting their payments, signing the lease and everything else that comes with renting such as renters insurance and providing documentation. Cons That not all features are available yet, such as uploading your own lease and having tenants signing that. ALTHOUGH, avail is working on that and that is in beta right now. They were kind enough to let me use the beta version and it works extremely well. There was also another issue I had where a tenant accidentally paid twice and I couldn't adjust the payment. I three tenants under the same lease and the one payment from one of those tenants I couldn't move, yet. You are able to move the WHOLE rent amount for those of you wondering, not a partial amount. Once again, Avail has been so great and took care of that issue for me. Review Source CC Cynthia C. Operation Manager Real Estate Used the software for: 6-12 months ### "Avail Review" December 6, 2019 4.0 Overall I am pleased with the processes in place, they give me the ability to refer to AVAIL as my management service company when speaking to the tenants. Pros The ability to remove ourselves from the money collection piece of the tenancies. Cons The Reporting module is weak, whomever designed the options doesn't seem to know what kinds of information or trends a landlord or accountant would need, and the data they are looking for. The format they comes out in requires too much time to get to a usable spreadsheet. Reason for choosing Avail Ability to put the vacancies on many site giving it a true professional quality as well as the screening process. Now that we have tenants I don't want to live without the rent collection modules. Review Source Response from Realtor.com December 9, 2019 Hi Cynthia, Robert here. I'm Avail's Community Manager and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, I wanted to apologize for any difficulty you've experienced using your account. As you've noted, there are some added benefits of having more beefed up accounting features. We are making a lot of changes to the platform, yet we still want to keep it within the scope of our target DIY rental owner. Nevertheless, I'd love to hear more about the accounting features you'd like to see so that Avail can become a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled. Thank you so much for the honest review and keep in mind that we're here as a resource for you. Kindly, Robert B. Community Manager @ Avail.co JS Jacqueline S. Broker Real Estate Used the software for: 1-2 years ### "Great software for property management " June 27, 2019 4.0 I've been able to easily manage my out of state properties with the help and ease of Avail. The maintenance communication layout has allowed me to better track and manage maintenance requests and their associated costs. Additionally it's offered a great platform for managing an e-signed lease agreement. Pros Avail is perfect for small property management teams with the ease of marketing your rental through their site, reviewing applications and general tenant screening, creating a lease agreement and tenant maintenance requests. All of these features are easy to use and the overall lay out of the site is user friendly and well displayed. Cons The only con I run into with this software is that the automated emails that go out to applicants and tenants do not include an option to cc or bcc the landlord. Review Source Response from Realtor.com August 15, 2019 Hi Jacqueline, Robert here I'm one of our resident Community Managers and I first just wanted to say thank you so much for the thoughtful review. Reviews like yours mean a lot to us; it helps landlords all over the country who are looking for a new rental business solution to find us. As you noted, we are meant for small DIY landlords (and their teams) and we've tried to think through developing and delivering tools that our core userbase would most appreciate. I did just want to clarify that from directly within your account you're able to access those email settings. This allows you to receive those same notifications that your tenants are CC'd on (you can also change this from directly via the payments page as well). Again, I can't begin to thank you enough! In the meantime, if you need anything else please let me know. More than happy to be a resource for you when we can! Kindly, Robert B. Community Manager @ Avail.co Ashanti C. Personal Landlord Real Estate Used the software for: Less than 6 months ### "Easing the Process for First Time Landlords" December 6, 2019 5.0 Avail has been extremely easy to use and their customer service team is very helpful. I’ve had very little issues with the software and the monthly price is highly reasonable. Pros I love the fact that I can upload my Own lease. While I enjoy the option to create a lease using the template provided by Avail, I love being able to truly customize my lease. Cons I wish the software provided a document folder for each listing. There are other documents outside of the lease that associated with a rental and it’d be useful to be able to store all of the documents in one place. Alternatives considered [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/) Reason for choosing Avail I chose Avail based on my actual needs, pricing, and ease of use. I actually tried to free trial option for each software and Avail was the easiest to use for the best price. Review Source Response from Realtor.com December 10, 2019 Hi Ashanti, Thank you so much for the thoughtful review. I can't begin to thank you enough! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. We've taken a lot of time to really think through the tools that we offer and it is awesome to hear that a valued customer like you has had a positive experience with the platform. Having said that I definitely understand the need for the platform to have more document keeping capability (this is a request that we get quite frequently). My personal email is robert@avail.co; please feel free to email me with just a few additional details regarding additional feature requests and I'll be sure to get that information over to my head of product. Kindly, Robert B. Community Manager @ Avail.co CK Courtney K. Project Engineer Real Estate Used the software for: Less than 6 months ### "Amazing Software" April 12, 2022 5.0 Pros It's hard to believe that with a little work on the first end you could never have to touch another lease again. Doing the front end work allows high school kids to come in and operate off of checklists to list, screen, lease, and handle maintenance. Cons The only bad thing about this software is that it's too easy to set up and use. It has the potential to make it to where anyone can be a landlord. Alternatives considered [Showdigs](https://www.capterra.com/p/230026/Showdigs/) Reason for choosing Avail Pricing and ease of use. The other products had too much going on. Avail was simple enough to be explained in one sentence. Review Source SM Shaina M. Owner Retail Used the software for: 6-12 months ### "A must have for rental owners and managers!" November 5, 2019 5.0 So far the customer service and support has been great. Any time I need anything or have a question the team has gotten back to me quickly. Easy to use and has really improved my ability to manage my rental. Pros This software adds ease to both the start of the rental process (application review and acceptance) as well as ongoing support of the rental. It allows for electronic payment collection and can allow for multiple payers for a single unit to take out the guesswork of who still needs to pay and removes the need for one tenant to carry the burden of payments. This software allows for customization of what is required, how payments are processed and tickets that can be cut and addressed in the portal. Cons There are some additions that could improve the software including integration of payments to utilities and auto payment requests, addition of an app for on the go management. Review Source Response from Realtor.com November 6, 2019 Thank you so much for the 5-star review, Shaina! Our co-founders set out with the goal of making this process easier, so to hear that type of feedback in a review like yours really does make it all worth it. As for integration of payments to utilities and auto payment requests, just to clarify there are some things that we make standard in order to give landlords more flexibility. Since utility costs may vary from month to month, a landlord will need to manually add that fee in. Still, I certainly understand the need and will be sure to pass this information to my head of product. Also, a mobile app is definitely on our product roadmap. In the meantime, our website is optimized for mobile device usage so your tenants can easily access it from their mobile device's web browser. Again, I can't begin to thank you enough for the kind words! If there's anything we can help out with, please feel free to reach out! Best, Robert B. Community Manager @ Avail.co JL JEFFRY L. Owner/Manager Real Estate Used the software for: 6-12 months ### "Cedarstone Review" December 6, 2019 4.0 Excellent overall Pros The software is very easy to use once you are familiar with the program. It does a great job of helping us keep track of all of rentals in one convenient place. Cons Not as much with the software but with the lack of tutorials of the software. I think it would be beneficial to have several tutorials on how to enter units into the program. Customer service was great at helping every time we called but would have been nice to have something else to go by. Reason for choosing Avail Price and reviews Review Source Response from Realtor.com December 9, 2019 Hi Jeffry, Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, I wanted to apologize for the lack of tutorials. We are making a lot of changes to the platform (all exciting updates that members have asked for), but with those changes, we realize that it can take some time to update our tutorials to appropriately reflect all of those new changes (which can definitely cause some confusion and can lead to a not so great experience). Having said that I'd love to hear more about any specific features we could highlight, and most importantly, would love to know what you'd like to see changed so that Avail can become a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled. Thank you so much for the honest review and keep in mind that we're here as a resource for you. Kindly, Robert B. Community Manager @ Avail.co Crystal C. Senior Project Manager Information Technology and Services Used the software for: Less than 6 months ### "Highly recommend Avail!" July 8, 2019 5.0 My overall experience has been very positive. The software is a good quality product, and I've received excellent customer service from the staff! Pros Avail is a great resource for landlords. I am a first-time landlord, and I've found the software very easy to use. The support team has been especially helpful when I've had questions. They have been very responsive to my questions and concerns. There is also a lot of online articles and resources for Avail users. The Lease is simple to set-up, and I can optionally modify existing clauses or add my own clauses to fit the needs of my property. Payments can also be conveniently set up and paid online by the tenants. Cons I would like a way to create a template of an existing lease so I don't have to modify the lease template to fit my needs each time. There may be a way to do this. If so, I haven't figured it out. In the meantime, I have downloaded copies of older leases which I can refer to while I'm creating a new lease. Review Source Response from Realtor.com August 15, 2019 Hi Crystal! Thank you so much for the thoughtful feedback. I can honestly say on behalf of the entire Avail team we truly are lucky to have you as a member of the Avail community. We built our platform so the process of renting could become super easy, especially for first-time landlords like yourself! :) As you so kindly noted, everything from our listing feature to our lease creation tool was designed with landlords like you in mind. Again, I can't thank you enough for your glowing recommendation and should you ever have any questions or need additional help, please know that we are here as a resource for you. On behalf of my team, thank you so so much for choosing Avail! Robert B., Community Manager @ Avail.co CO Chris O. Owner/Property manager Real Estate Used the software for: 2+ years ### "Avail simplified my property management function" November 5, 2019 5.0 The greatest benefit has been collecting and depositing rent. Pros The software allows for many optional settings to customize how I like it. Cons The software does not allow for employees or multiple users with different levels of access. Reason for choosing Avail I figured "you get what you pay for" and I just thought it would give me more credibility when I interacted with customer support if I was paying for the service. Review Source Response from Realtor.com November 6, 2019 Hi Chris, Thank you so much for the thoughtful feedback. I can honestly say that on behalf of the entire Avail team we truly are lucky to have you as a member of the Avail community. We built our platform so the process of renting could become super easy, especially for property owners who have decided to self-manage their portfolio. I've also noted the request to allow multiple employees/users to be able to have their own logins. This is something we continue to discuss on our end; I'll be sure to get your feedback over to my head of product. Again, I can't thank you enough for your glowing recommendation and should you ever have any questions or need additional help, please know that we are here as a resource for you. On behalf of my team, thank you so so much for choosing Avail! Robert B., Community Manager @ Avail.co HA Hiram A. Property Manager Management Consulting Used the software for: 1-2 years ### "Avail Where Have You Been!!!" November 12, 2021 5.0 Pros I like the fact that it is a one stop shop for all of the things I need related to the management of my properties. I can advertise, screen tenants, draft and sign leases, collect funds and keep track of maintenance requests. Cons The only free option is a checking account. Reason for choosing Avail Cheaper and easy to use. I can use from anywhere. Review Source KY Kate Y. Member Real Estate Used the software for: Less than 6 months ### "Avail makes keeping track of our tenants and rentals a piece of cake!" December 9, 2019 5.0 Fantastic customer service, both by phone and live chat. Fairly priced considering other options out there and gives us a great way to export financials to lenders. Pros We were able to create leases, send tenants the lease, have tenants enroll in auto-pay, and have tenants sign up for renters insurance all within an hour. Avail also sends you updates as a landlord if the State Laws update, which I didn't think to consider before we started using them. Cons Some of the rent scheduling can be glitchy if you need to edit a rent payment for a tenant. The tenant needs to edit and I think the landlord should really be the only one to edit. Alternatives considered [Stessa](https://www.capterra.com/p/181042/Stessa/) Reason for choosing Avail Avail had more features and the build your own lease was a plus! Review Source Response from Realtor.com December 11, 2019 Hi Yanov! Robert here I'm a Community Manager with Avail. On behalf of the team, I just wanted to say thank you so much for the thoughtful feedback! We really do appreciate hearing from valued product users like yourself. We always strive to provide users with the as excellent of an experience as possible. Having said that, it sounds like you may have run into some issues with the scheduling tool. We're making a lot of exciting changes, but in order to keep us humble and make sure we're moving the product in the right direction, I'd love to learn a little bit more about what you think we could improve. My email is robert@avail.co. Please feel free to email me at your earliest convenience. All feedback is greatly appreciated and goes a long way! Thank you so much again. Kindly, Robert B. Community Manager @ Avail.co AF Amgad F. Owner Management Consulting Used the software for: 2+ years ### "Great enabler" November 5, 2019 5.0 Is was one of the very first adaptors it enabled me to expand my business beyond what I could have without it Pros Designed with small business rental property owners in mind, full cycle management from advertising and listing to deposit rent and submit service requests Cons Lack of mobile app, but the internet application is mobile friendly Review Source Response from Realtor.com November 6, 2019 Thank you so much for the 5-star review, Amgad! We definitely want to make the rental process easier for landlords and tenants. Our co-founders set out with the goal of making this process easier, so to hear that type of feedback in a review like yours really does make it all worth it. As for a mobile app, that is definitely on our product roadmap. In the meantime, our website is optimized for mobile device usage so your tenants can easily access it from their mobile device's web browser. Again, I can't begin to thank you enough for the kind words! If there's anything we can help out with, please feel free to reach out! Best, Robert B. Community Manager @ Avail.co CW Cristina W. Owner Real Estate Used the software for: Less than 6 months ### "BAD Customer Service" March 2, 2023 4.0 It can be easy to use and maneuver but not all tenants may have the capability to use the system. My tenant also got charged an additional $94 and could not figure it out. I had to give him credit on his rent for the amount he was charged. Pros I like the fact that it was easy on my end but not so much for the person leasing from me. Cons The person leasing from me had to submit a photo with a paper with today's date, and it was not done correctly, so the system rejected it. The tenant did it again correctly, and it looks like it was okay, but now the tenant's account is locked. No one answered the phone, and I tried helping the tenant, so I had to go old school and pick up a check from him. I email the company, and automation gives solutions, but that is not what I need. I have left messages to return my call, and no one returns my call. I really liked this program but was very disappointed with the customer service. Reason for choosing Avail I will look for other products. This one caught my attention, and stuck with it. I should have researched it more before jumping in. Review Source Response from Realtor.com March 20, 2024 I am so sorry to hear about yours and your tenant’s experience. We aim to provide the best service and it sounds like we may have let you down in this instance. Please let me know if there’s anything we can do to make it right. I know that our support team would love to help in any way they can, and I’m always here as a resource for you. Please don’t hesitate to share any additional product feedback or insights on how we can improve and I will share directly with my team for future Avail enhancements. Again, my sincerest apologies; please let me know if there’s anything I can do to help make things better. DG Debbie G. Owner/Property manager Real Estate Used the software for: 2+ years ### "Best customer service EVER!!!!" January 24, 2022 5.0 Avail makes it very simple and easy for me to manage online rental payments. Avail was the first software I signed up for and I made the best choice. I am very happy with the software and extremely happy with the customer support they offer. I would highly recommend them to others. Pros Product is easy to use and easy for my tenants to use as well. I have never had a tenant struggle with understanding how to use the software. Cons I don't have a need to integrate with another software at the moment so have no issues at the moment. Review Source Julia Z. Scientific Editor Writing and Editing Used the software for: 1-2 years ### "Great software for small scale landlords" December 7, 2019 5.0 Overall, I love Avail and don't see any reason to use another software. Pros I use this software to keep track of just two properties, and I like it because it's very affordable for small landlords like me and still provides all of the features I want from a professional property management software. Cons I wish the billing system could be more flexible. For instance, there doesn't seem to be an easy (from-the-dashboard) way to mark an invoice as paid from my end if a tenant gave me a check instead of using the system. Review Source Response from Realtor.com December 9, 2019 Hi Julia! Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, thank you for leaving such a thorough review of Avail! We are making a lot of changes to the platform (all exciting updates that members have asked for), and a review like yours really helps our team to move the product in the right direction. I've personally made note of the invoice issue, and while you can achieve this from directly on the payments page, I still understand that it could be a little bit more straightforward. If you'd like, please feel free to send this along with any other constructive feedback over to me (robert@avail.co). I'll definitely get this over to my Product team! Thank you so much for the honest review and keep in mind that we're always here as a resource for you! :) Kindly, Robert B. Community Manager @ Avail.co PR Patrick R. Realtor Real Estate Used the software for: I used a free trial ### "New property manager" June 2, 2022 5.0 Very Good Pros So far it great... there is a learning curve like any other program Cons I recommend a video ICON in the sections of user's input areas providing a pop-up to video view allowing the user stay on page and ease of use. 2nd I wish I could create customize URL. 3rd Wish I code generate a HTML code allowing to put on my other websites direction to landing page for the property. Reason for choosing Avail This allows me as agent to provide an addition service to my client without funneling the funds, payment. Goes directly to owner and then I charge a monthly fee for services. Review Source Response from Realtor.com August 1, 2022 Patrick, thank you so much for the kind review of Avail. We are so happy to have you as a part of our community. We love to hear you've had a great experience with the product, and even more so that our rockstar support team was able to assist when you had additional questions you had as you were getting started. I also want to offer an apology for any shortcomings of ours, or additional features we don't yet offer. While I can't promise that these additional changes will be made, I will definitely be sure to share your feedback with our product team. This kind of review definitely goes a long way in terms of building an even better experience. Once again, thank you so much for the kind words and the detailed feedback! Please feel free to reach out if there's anything else we can help out with. Kind regards, Robert B. Community Manager @ Avail.co VR Verified Reviewer Youth Minister Religious Institutions Used the software for: 2+ years ### "Awesome" July 28, 2022 5.0 No more property managers necessary. Yeah, I get to run the show. Pros Makes my property management so easy, no more wrestling with property managers. Cons Everything is just right. This software was a dream come true. I really appreciate the person behind this invention.Kudo Reason for choosing Avail I don't know any other that works like Avail. Review Source Response from Realtor.com July 29, 2022 Hi there! Thank you so much for the kind words. We are so happy to hear that you've found everything that you need in Avail. If there's anything else that we can assist you with, please be sure to let us know! Kindest Regards, Robert B. - Community Manager FT Frank T. Program Assistant II Legislative Office Used the software for: 6-12 months ### "Enlightening Service" January 15, 2020 4.0 The knowledge and database of forms Avail offers is invaluable. It is generally easy to use and takes much of the " guesswork " out of selecting and using proper forms for the daily running of property management . It is a definite " Must Have " for any Property Owner or Manager. Thank you Avail. Pros I truly appreciate the vast database of documents available at Avail. The standard forms are there for the user and the ability to add your own rules and clauses is incredibly helpful. There's no need to worry about standard language or which form is correct for your region. Avail takes care of that from the start. It's uniquely foolproof. Thank you Avail. Cons I do wish there were an easier way to finalize a document and save it to a hard drive. It seems the only way to view a " finished " document is to email it to an account you have access to. If there's something I'm missing I'd like to be made aware of a different procedure.... If not, then I do hope Avail makes a simpler process for viewing finished documents available in the future. Review Source Response from Realtor.com January 17, 2020 Hi Frank, Thank you so much for the honest feedback! A review like yours is going to help in a big way. As we work towards a stronger product offering, the best way for us to improve is to take the genuine, honest feedback that we receive into consideration. I'll definitely be sure to get this information over to my Product team. Thank you so much again and please know that we are here as a resource for you! Kindly, Robert B. Community Manager @ Avail.co cT christopher T. owner Real Estate Used the software for: 1-2 years ### "Avail Software " February 7, 2023 3.0 Because of the difficulty in generating a simple lease renewal I had renters leave through frustration. Pros Easly tracks and maintains income processing and late fee notifcations with reminders sent to renters in a timely manner Cons Very cumbersome to generate a lease and very very difficult to understand the functioning of the software in general. Review Source Response from Realtor.com March 1, 2023 Hi Christopher! Thanks for taking the time to write your review. We appreciate any feedback from our users. Your feedback on the lease-generation experience is really important to us; please know that I've shared it with our product team. We'd never want renters to leave due to the difficulty of using a feature. If you'd like to share more about your experience, please send us a direct message or get in touch with our customer care team at avail.co/contact. Thanks again for your time, and for being an Avail user! - Brittany M. JM John M. Operations Manager Real Estate Used the software for: 2+ years ### "One Stop for all of Your Real Estate Needs " December 6, 2019 5.0 Pros Working with our tenants has never been easier! Avail makes communication simple Cons The options for advertising vacant listings could be improved upon but not bad overall Review Source Response from Realtor.com December 9, 2019 Thank you so much for the honest review, John!! Believe me when I say this is the type of feedback that really helps us to improve the platform. Personally, I am super thrilled to have you as a part of the Avail community and if there's anything I can do to help provide a better experience, please feel free to reach out directly (robert@avail.co) -- if you have any additional feedback about our listing feature, I'd be more than happy to share that with my product team. If you need anything else, please feel free to reach out to us and thanks so much again for choosing Avail. - Robert B., Community Manager at Avail.co Talk to a Capterra advisor for free and get results within 15 minutes.