Event Rental Systems

Event Rental Systems


5 / 5
8 reviews

Who Uses This Software?

We serve Event Rental Companies. We specialize in inflatable rentals, tents, photobooth rentals and indoor Family Entertainment Centers including laser tag and play centers.


Average Ratings

8 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $69.95/month
  • Pricing Details
    Pricing based on items that rent for $65 or more. Packages don't count.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Event Rental Systems
  • eventrentalsystems.com
  • Founded 2009
  • United States

About Event Rental Systems

Rental management software platform that automates your rental business. Online Ordering/Reservations Automated Delivery Routing and Tracking Complete with Click and Drag SEO friendly responsive website. Automated Marketing and Reporting


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Event Rental Systems Features

  • Auto / Boat Rental
  • Contract Management
  • Inspection Management
  • Inventory Management
  • Late Fee Calculation
  • Maintenance Management
  • Medical Equipment Rental
  • Multi-Location
  • Online Booking
  • Rate Management
  • Recurring Rentals
  • Reservations Management
  • Scheduling
  • Short / Long Term Rental

Event Rental Systems Reviews Recently Reviewed!


ERS is a great asset to my business

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The very best part of ERS has got to be the personalized service. Questions are answered very quickly through a variety of platforms (email, Facebook, text, etc). Their knowledge of the software and the industry as a whole is outstanding. I also love all the available reports, especially the sales tax report. It saves me so much time.

Cons: There are a few features missing from this platform. Product sharing needs to be enhanced to allow the primary host to be able to shut down equipment on secondary sites. Routing seems overcomplicated and redundant. I'd also like to see one-time-use coupon codes.

Overall: Overall I have had a fantastic experience with ERS. The software is relatively easy to use as a beginner and as an advanced user. The support staff is extremely dedicated to their clients. I believe the software has helped me grow and maintain my business tremendously.

Vendor Response

by Event Rental Systems on January 02, 2019

Thanks for the review Chris.
The new routing is about to be released so we should be able to knock one off your list shortly.

Capterra loader

Event Rental Systems

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is very versatile and user friendly for the most part. But the best part of this software is the staff. They are very responsive to customer questions and requests and go the extra mile to make sure that I get what I need to run the business.

Cons: Just like any other software there are some limitations, but the upside is that the company is always working with their clients to get changes in place to allow more options and make the system even more user friendly.

Overall: Exceptional staff, responsive customer service and great software package for our business needs. You can not go wrong with Event Rental Systems.

Vendor Response

by Event Rental Systems on January 02, 2019

Thanks for the kind words Patricia. Cool stuff being released right around the corner.

Capterra loader

Event System software

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and the number of options for personalizing the system to meet my needs is very important to me. In addition the support provided by the ERS staff is exceptional.

Cons: Our state has a complicated tax rate system that is not supported by this software. So sales tax has to be manually calculated.

Vendor Response

by Event Rental Systems on January 02, 2019

Hey David.

Thanks for the review. We support Tax Cloud integration. I'm assuming you've tried it without luck? Let's talk about your tax reporting needs. Maybe we can get creative.

It does everything but the delivery!

Dec 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How sophisticated it is. It is beyond advanced but yet so simple to use. At it's core it puts the owner in the driver seat. Everything is easy.

Cons: Doesn't handle employee scheduler but I guess it isn't market as employee schedule software so not really a con.

Vendor Response

by Event Rental Systems on December 17, 2018

Thanks for the feedback. We do have an employee scheduler but admittedly, it needs improvement. It's in the works.

Excellent Product & Service!

Dec 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use Event Rental Systems for two of our businesses. The level of service you receive from tech support is amazing and the software is easy to use! The majority of our party rental reservations are placed online, leaving more time for our staff to attend to other business matters. We use the POS version for our laser tag arena. Customers are able to book laser tag game times online as well as birthday party reservations. Our customers love the online capabilities!

Cons: When we first signed up, there was a learning curve. Once we were used to the system, there were not issues!

good event rental website

Jan 13, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Customer service is excellent and they do their best to try to accommodate requests. Lots of options to customize and make work for your business.

Cons: Could be must more user friendly. A lot of features are much more complicated than most users probably want or need.

Business software

Dec 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of setup. Easy to use. Manages lots of things for someone running a small business

Cons: Price keeps going up. But is a cost of doing business to receive enhancements

Overall: Overall experience has beeen very good

Vendor Response

by Event Rental Systems on January 02, 2019

Thanks for the review Jeff. I hope we see you at erscon.

Review

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: That it allows me to be on the go and not tied to a desk.

Cons: With every business there are negatives however I choose to focus on the positive.

Vendor Response

by Event Rental Systems on January 02, 2019

Thanks for the review