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Aversure

Reviews of Aversure

4.8 (10)
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Pros

  • Ease of use and simplicity once you get the hang of things.

  • I like that is very user friendly and if you need help Aversure customer service is very helpful.

  • Product compares very well to the larger established brands, however, at a significantly lower price point, providing clients with excellent value for money.

  • Highly recommend it and is a great value as well.

Cons

  • When downloading the whole data room when finalised, this takes too long and errors occur frequently.

  • I also don't like that you can't see the underlying folders in the main folders, that you just see the files that are in the main folder. That's also a problem in the index.

  • If folder A is index 1, the underlying folder B is index 1.1. However, if file X is located in folder A, file X will also have index 1.1 (confusing).

  • I'm not sure I cant think og anything at the moment.

Showing Most Helpful

Showing 10 of 10 reviews

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Jani G.
Project Manager
Investment Banking, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 9, 2019

"Highly intuitive and easy-to-use data room with all functionality required for a smooth DD process!"

Pros: A highly intuitive and easy-to-use data room, for booth seasoned professionals as well and those new to transactions. All the functionality expected and required to operate a smooth due diligence process. Product compares very well to the larger established brands, however, at a significantly lower price point, providing clients with excellent value for money. Accessible and friendly support staff to assist along the way if required!

Cons: No issues encountered with the software

Maximilian R.
Associate, Capital Markets
Real Estate, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 6, 2020

"Great job"

Overall: Very happy with the platform.

Pros: Ease of use and the fact that I can open a dataroom on my own.

Cons: Nothing that I can think of. Very happy with the software.

Alternatives Considered: Drooms and Datasite Diligence Virtual Data Room
Reasons for Choosing Aversure: Inexpensive compared to competitors and ease of use.

Vendor Response

By Aversure on November 5, 2020
Dear Maximilian, Thank you for using Aversure Data Room Service! We are happy to hear that you found the service easy to use and cost efficient compared to alternatives on the market. Thanks again for your review and feedback! Best regards, Markus @ Aversure Customer Service
Mathilda I.
Analytiker
Real Estate, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 2, 2020

"Review"

Pros: Easy to use, fantastic customer service!

Cons: Want to be able to import Q&A from excel, send a link to all or selected users with option to download complete data room with index and Q&A when closing a data room

Alternatives Considered: Box and Admincontrol Board Portal
Reasons for Choosing Aversure: Seemed like its more well adapted to the real estate industry and fills more needs than competitors
Reasons for Switching to Aversure: We previously used an inhouse solution that was not modern or easy to use

Vendor Response

By Aversure on November 5, 2020
Dear Mathilda, Thank you for using our Service! We are happy to hear that you find it very easy to use and that you find great value in our customer service. We are constantly looking for ways to improve the Service and will definitely take your suggestions into consideration for future development. We are currently considering adding the option to be able to download the index, Q&A and complete data room in the same zip file at the push of one button, instead of downloading them separately. Please don't hesitate to contact us at support@aversure.com if you have any questions! Best regards, Markus @ Aversure Customer Service
Filip H.
Associate Director
Real Estate, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 1, 2020

"Aversure Data Room Service"

Pros: It is very easy to use for or both admin and users.

Cons: The interface could have been more graphically likable.

Switched From: Box

Vendor Response

By Aversure on November 5, 2020
Dear Filip, Thank you for using our service and for your comments and feedback! We are happy to hear that you find value in our service and that it is very easy to use. We are going to be updating our administration interface with a new design in Q4 2020 which will be more modern and graphically likeable. We hope that you will find it more appealing! It is already available for beta testing when you log into the service as an administrator. Best regards, Markus @ Aversure Customer Service
Hanna K.
Communications and Investor Relations Manager
Real Estate, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 8, 2019

"Review"

Overall: Overall good experience with excellent customer care

Pros: How easy it is to use, both when it comes to administrating several data rooms and editing a single one

Cons: That the drag and drop function doesn't work It would be nice to be able to see the different people invited in the data room and their access type also when you are logged in (as a banner on the right side). As well as being able to message customized messages when doing an update.

Vendor Response

By Aversure on May 28, 2019
Dear Hanna, Thank you for using Aversure Data Room Service and for your feedback! We are happy to hear that you find great value in our solution and find it easy to use. Regarding the drag & drop upload functionality - it works in Chrome, Edge, Firefox and Safari. And although Aversure Data Room Service can be used with Internet Explorer, Internet Explorer in itself does not support drag & drop upload functionality of whole folder structures. We are grateful for your feedback, and will take your suggestions into consideration for the future development of the Service. Best regards, Markus @ Aversure Customer Service
Marcus L.
Associate
Real Estate, 501-1,000 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 8, 2019

"Review"

Overall: Overall good. The Q&A-function is a real time saver!

Pros: Integrated Q&A and Waterstamp feature

Cons: Not really sure. The index feature is good but could be better. I also don't like that you can't see the underlying folders in the main folders, that you just see the files that are in the main folder. That's also a problem in the index. If folder A is index 1, the underlying folder B is index 1.1. However, if file X is located in folder A, file X will also have index 1.1 (confusing).

Vendor Response

By Aversure on May 28, 2019
Dear Marcus, Thank you for using Aversure Data Room Service! We are happy to hear that you find great value in our solution, especially in the integrated Q&A and watermark features. In regards to the indexing functionality, we are always open for ways to improve it further. You can always see a clear view of the whole folder structure on the left side of the Data Room, as well as the indexing per folder. We are constantly looking for ways to improve the Service and will definitely take your suggestions into consideration for future development of the Service. Best regards, Markus @ Aversure Customer Service
Johan E.
Senior project manager / Director
Real Estate, 201-500 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 23, 2020

"Arctic review"

Overall: Very good. Unlikely to use any other data room provider.

Pros: Great customer service. Easy to set up and easy to use.

Cons: When downloading the whole data room when finalised, this takes too long and errors occur frequently. This is likely due to the fact that we try to download the DR to our server, rather direct to the computer. Still suggest this is looked at as we are not alone in working from remote servers.

Jameel N.
VP
Commercial Real Estate, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 5, 2019

"Great product and service "

Pros: Aversure data room is an exceptional product! It’s easy to use platform makes data room process move very quickly with my clients and consultants. I always had access to support staff for any issues or tweaks we needed. Highly recommend it and is a great value as well.

Cons: Generally had no issues with the software.

amanda E.
Diector
Real Estate, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 25, 2019

"Ver good!"

Pros: I like that is very user friendly and if you need help Aversure customer service is very helpful

Cons: I'm not sure I cant think og anything at the moment

Isabel N.
Corporate Finance
Banking, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 23, 2020

"Good value and easy to use"

Overall: Happy to use this set up again!

Pros: Ease of use and simplicity once you get the hang of things

Cons: It was not super intuitive to start using without a quick overview from a previous user

Vendor Response

By Aversure on November 5, 2020
Dear Isabel, Thank you for using Aversure Data Room Service! We are glad that you found the service easy to use and that your colleague was able to help get you started. Please know that we always offer free online trainings and demonstrations at your convenience if you would like to know more (typically takes 30 min - 1h). If this is interesting for you, please schedule a time with one of our representatives at support@aversure.com or by calling +46 8 4468 1150. Thanks again for your review. Best regards, Markus @ Aversure Customer Service