SolarWinds Netman

Patch Manager


4 / 5
14 reviews

Who Uses This Software?

Patch Manager is aimed towards IT Ops and security professionals responsible for insuring that their Windows infrastructure remains up-to-date with the latest patches from Microsoft and others.


Average Ratings

14 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $3,690.00/one-time
  • Pricing Details
    Patch Manager is priced on a node based, all-inclusive price.
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • SolarWinds Netman
  • www.solarwinds.com
  • Founded 2000
  • United States

About Patch Manager

SolarWinds Patch Manager makes it easy to perform 3rd-party patch management across tens of thousands of servers and workstations, and enables you to leverage and extend the capabilities of Microsoft WSUS or SCCM to report, deploy, and manage 3rd-party patches as well as Microsoft patches.


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Patch Manager Features

  • Automatic Scans
  • Custom Patches
  • Multi-Patch Deployments
  • Network Wide Management
  • Remote Protection
  • Scheduled Deployment
  • Subscription Services
  • Vulnerability Scanning

Patch Manager Reviews Recently Reviewed!


Capterra loader

Patch the easy way.

Jan 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I have been using this software for over 4 years and every year it get's better and better. Patch updating is so simple, that all you do is setup once and it automatically adapts to roles for any other device you add onto your console.

Cons: Every once in a while some devices, loose connection or is mis-configured, but after a few tweaks your back to patching as usual. Which is setup up and monitor if devices are patching.

Overall: It's the best way for IT Administrator's to start moving to cloud.

Patch Manager is a must have for any environment

Sep 15, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Patch Manager has been a critical part of our network management. We are able to keep all of our third party applications up to date, where we used to have to rely on our users to allow the updates to run. Patch Manager has also allowed us to remove Admin rights from our end users.

Cons: Patch Manager can be a bit difficult to use at first. We had to rely heavily on the administrator guide to get started. Make sure you can devote time to following the procedures in the manual.

I can't believe how much this has made my life easy

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This software takes WSUS and dominates it, that is the best way I can explain it. The reports you can get are accurate and amazing. This is truly a magical patch management software

Cons: I wish that it could be easier for some newer feature updates to be updated on the actual software itself perhaps a way for it to "check-in" and update directly to solarwinds through an optional interface

Capterra loader

If you do not have patch manager then you are not doing it right...

Feb 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: allows for non windows applications to be patched and installed with Windows updates WSUS. It simplifies the update interface but still keeps true to WSUS

Cons: It was harder to install and configure correctly. Once it was done its a wonderful tool but can be a challenge to install the first time.

Capterra loader

One of the Best Patch Management software!

Mar 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: *- automatization of patches and updates is a bliss with this software.

*- Suitable for large eviroments or small ones,.

*- It keep leveled information with WSUS.

Cons: *- Devices loosing conection with the console, need to re-install the agent.

*-Not very user friendly at the begining, the guise is something you must have in hand untill to familiarize to it.

*-

Overall: Better understanding of our security issues regarding to unpatched or vulmerable systems, overall a very good product

Too complex to be deployed

Dec 04, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Support. I've had nothing but problems with this software, when I was trying to get it to work in my multiple site environment. Support team was very attentive and helpful, trying to help me to overcome the problems. Apparently, my environment was too complex for this solution.

Cons: Complexity. The software may work well in a single site environment, however in my case with 10+ sites with WSUS at each location I wasn't able to get it to work at all.

Overall: Great idea implementation to automate 3rd party updates application. However in my case, I wasn't able to get it to work. I was only able to successfully deploy updates in a single site environment, but wasn't able to expand it to all the sites. After days of help, support team had to acknowledge that the product wasn't chosen right for my environment.

Exceptional tool with great features and cost effictive

Oct 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Product support variety of platform and it is easy to implement and support.

Price of the product is low as compared to other product available in the market

Easy to integrate with SCCM and other tools

Cons: The product cannot be installed on Linux platform. Does not support legacy OS patching

Overall: Great product and make the patch manager process fully automated

Decent product, but not great

Oct 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Allows you to package third party software to be deployed with WSUS.

Cons: It depends solely on WSUS. That of course includes all the problems associated with WSUS. Slowness is one big one. You can automate the Cleanup Wizard, but that has it's own problems, which Patch Manage doesn't solve. You still need yet another product from another vendor to solve that problem.

Overall: It's a good product for what it is. But there are WAY better solutions out there to do what Patch Manager does, and for far cheaper.

Robust Patch Management System, Great for MSPs

Mar 13, 2018
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: Tech support is amazing, especially with their "tech walks" where they'll have a technician walk you through certain features.

Pros: Extremely robust patch management system that scales well for big MSPs and small businesses alike. It is very good at automating

Super Easy to use

Mar 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Support at solarwinds is not over seas, very nice to explain issues and not have to repeat yourself three times. The user cookbooks are very well done, and make it easy to get up and going with relative ease.

Cons: The cost is a major factor here, there are some free solutions out there but you just dont get the support SolarWinds has.

Solarwinds Patch Manager

Dec 12, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This product uses an agent that you push to each client. The agent allows for much better control over windows update processing than Windows/WSUS does natively.

Cons: There are so many logos and symbols that are hard to understand - the documentation is not great at explaining a lot of the terminology involved in windows updates. Solarwinds assumes you already know this stuff.

this software seems very old and the code has not changed much at all since Solarwinds acquired it many years ago now.

Overall: Good experience. Has nice capabilities to create tasks such as performing update checks on client systems and staging updates prior to the execution time. this saves bandwidth when updates occur and allows for a more reliable and consistent success rate.

There are other almost hidden capabilities with this software too such as auditing all machine specific information on each client system through inventory tasks that are scheduled. IT also allows for wake on lan updates to ensure all clients are patched - Even if they are powered off -

Big Name with lots of products

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It did what it said. It was easy to set up and use.

Cons: Their support was less than willing to help me during an issue i was having while using the free trial. I lost all interest in the product for that one reason. I did love the product but if I can't get support then what is the use of the product really. Also, signing up for the free trial apparently give them the right to email you multiple times per day about spam.

admin review

Nov 06, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: integrated well with other solarwind products

Cons: did not like 3rd party very much, and required constant supervision

Patch Manager makes patching servers easier

Jan 26, 2017
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We've had issues with Microsoft WSUS by itself. Overlaying Solar Winds Patch Manager onto our WSUS server has really helped with our server patching.