Forty Two Labs

Evie.ai


4.5 / 5
10 reviews

Who Uses This Software?

Evie is available globally in English to all enterprises, SMEs and startups across all industries, and is currently serving 360 companies across 48 countries.


Average Ratings

10 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month/user
  • Pricing Details
    Business Monthly - $15 Business Annually - $10 per month, paid annually
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    In Person
  • Support
    Business Hours

Vendor Details

  • Forty Two Labs
  • www.evie.ai
  • Founded 2014
  • Singapore

About Evie.ai

AI Assistant Platform for the Intelligent Enterprise that offers multi-skilled assistant for scheduling, recruiting and project management and more, Powered by proprietary MetaFlow Engine for natural language understanding, reasoning & planning, Evie supports custom integrations with CRM, ATS and ERP systems. The MetaFlows extensible skills module also enables Evie to acquire new abilities to support every function and role within the organization.


Evie.ai Features

  • Chatbot
  • For eCommerce
  • For Healthcare
  • For Sales
  • Multi-Language
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)

Evie.ai Reviews Recently Reviewed!


Capterra loader

Excellent features and value for money

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that Evie understands plain English, so there's nothing complicated about setting up a call/meeting. In fact she is so good that, when they come for a meeting, several people have said to me: "Can I just say a quick hello to Evie? She was really helpful and polite on the email." I often have to tell people that she's a bot.

Cons: I wish there were additional options for calls and video conferences. I use Zoom as a default but I often have to switch to (say) Skype, Hangout, WebEx depending on the system that clients use. And I have accounts for these (and more) but I can only store one default choice in Evie.

I also wish that people who already know I use Evie could write to her directly to ask for an appointment with me, and then she could ask me what to do. That would be cool.

Overall: Overall I've been very happy with Evie. It saves a LOT of time cos she just works in the background and updates my calendar when she's fixed everything up.

Vendor Response

by Forty Two Labs on January 28, 2019

Thank you for your continual support and sharing your review. We will work on improving Evie to serve you better.

Best regards,
Team Evie

Great Addition to the Team

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Evie has been a value-added resource since day one. The software immediately eliminate the pain point of scheduling, organising and deconflicting your schedule. It is very intuitive to use and only gets better over time. The user interface is so realistic that it often convinces my contacts I actual have an additional member of the office. Some have even had email exchanges with the software.

Cons: No complaints so far. I have been using Evie for a while and have been very pleased with it. I cannot imagine life without it.

Overall: See above.

Vendor Response

by Forty Two Labs on January 13, 2019

Thank you for your continual support and sharing your review.

Best regards,
Team Evie

Capterra loader

A convenient feature not to forget to follow up on things and meetings

Jan 14, 2019
4/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Evie won't forget things and would let me know if a person I'm meeting with removed a meeting, asking them if it's by mistake. Had a few trips and meetings saved this way.

Also if somebody is travelling and tells me they are visiting again in a few months, she will remember to ask them.

Cons: Some of the clients have a blockage and don't see the meeting request. If Evie has to co-organise a meeting together with a human PA (as human PA wont let it go) it's always a disaster - they always "compete" with each other! :)

Would be great if Evie could double-check working hours of a meeting place.

She's not good under time pressure, as sends too many reminders to a counterparty, which often embarrasses them.

Wasnt easy to set up all my calendars to sync, as I'm using all Apple products and Evie is good with MS. Worked well after great help from the customer support.

Overall: Liked it from the beginning, using for almost a year. The learning was not to use it for high-level contacts as they don't like the approach, especially when Evie sends them many reminders.

Vendor Response

by Forty Two Labs on January 28, 2019

Thank you for your continual support and sharing your review. We will work on improving Evie to serve you better.

Best regards,
Team Evie

My personal 'Donna'

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

No fuss

Syncs with emails and calendars

Affordable

Cons: Sometimes, features are inflexible (e.g. someone I'm meeting with asks to push the meeting back by a few mins and Evie re-schedules them for two weeks later).

Overall: Most of us can't afford a 'Donna' from Suits, but Evie comes close. She takes away a layer of emails by helping me to schedule everything from multi-party Skype calls (across 3 time zones!), meetings, lunches - she literally organises my life. Plus, she's great at chasing people who haven't replied in days, sends reminders promptly, and re-schedules without fuss when anyone needs to cancel.

Vendor Response

by Forty Two Labs on January 28, 2019

Thank you for your continual support and sharing your review. We will work on improving Evie to serve you better.

Best regards,
Team Evie

Capterra loader

An absolute must for high volume meetings

Jan 09, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Evie is incredibly easy to integrate into your daily routine. It was a quick set-up, designate your preferred locations or conference requirements and you're done. I literally let Evie handle all of my meetings set-up, reducing a ton of back and forth, as well as just not having to worry when I'm available or manage a complex week of meetings. It's all handled.

Cons: People still react shocked once they realize Evie isn't a 'person'. Make sure to make it clear you're using a product to support your meeting scheduling. Once you've made it clear, people tend to be curious and even a little excited to communicate with Evie(typically they try to trick the software somewhow, it's fun).

Vendor Response

by Forty Two Labs on January 13, 2019

Thank you for your continual support and sharing your review.

Best regards,
Team Evie

Wish I had this when I started my business

Jan 09, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, saves me a ton of time with scheduling

Cons: So far any issues I've had have been handled by the customer service team

Overall: Scheduling is a huge part of my job. Multiple conversations daily. Evie handles the scheduling I used to do myself.

Vendor Response

by Forty Two Labs on January 13, 2019

Thank you for your continual support and sharing your review.

Best regards,
Team Evie

Great Scheduling Bot but pricing (without promotions) seems a bit high

Jan 09, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Natural Language Processing is great - some of my stakeholders don't even know that they're interacting with a bot.

Cons: Cannot do recurring meetings, and no mechanism for coordinating meetings with human PAs but send final invitation to bosses without having to copy bosses in all the coordination emails.

Vendor Response

by Forty Two Labs on January 17, 2019

Thank you for your continual support and sharing your review. We have recently reduced our pricing to make Evie more affordable. More details here: https://www.evie.ai/pricing.

You can set up a recurring meeting simply by saying "Evie, please find us a time for a weekly 30 minutes one-on-one." or "Evie, please schedule a meeting every Tuesday". More details can be found here: https://www.evie.ai/faq.

We will be launching Evie for PAs soon, so do stay tuned.

Best regards,
Team Evie

Absolutely love Evie!

Jan 09, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the daily meeting schedule emails and how I no longer need to track email replies when scheduling meetings. I am always amazed at how many of my contacts end up thinking that Evie is an actual person!

Cons: Evie needs to be able to arrange multiple meetings from 1 email.

Vendor Response

by Forty Two Labs on January 10, 2019

Thank you for your continual support and sharing your review. We will work on improving Evie to serve you better.

Best regards,
Team Evie

I recommend it

Jun 13, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the language written by Evie is natural and the understanding of invitee's responses were good too

Cons: sometimes it doesn't handle timezone well if an invitee changes location frequently e.g. a frequent flyer

Great service

Jun 08, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Evie gets it most of there time, and continues to surprise me.

Cons: Sometimes you don't know how Evie is triggered.

Overall: Great service.