--- title: "Mallcomm Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mallcomm Software - reviews, pricing plans, popular comparisons to other IWMS products and more." source_url: "https://www.capterra.com/p/181236/Mallcomm/" page_type: "product" language: "en" --- # Mallcomm Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Mallcomm ## What is Mallcomm? Mallcomm transforms the users' experience of the space, creates loyalty by connecting people to places whilst delivering efficient operations, significant budget savings and valuable insights. The platform has been implemented in over 650 destinations in 22 countries and is actively used by more than 325,000 users globally. Amongst its clients are Unibail-Rodamco-Westfield, Savills, Brookfield Retail Properties, Mall of America, Hammerson, British Land, Klepierre, Urban Edge and many more. ## What is Mallcomm used for? [Internal Communications](https://www.capterra.com/internal-communications-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Community](https://www.capterra.com/community-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100 Per Feature, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mallcomm?[Manage this product listing](https://www.g2.com/products/mallcomm-mallcomm/claim_requests/new?auto=true) ## Mallcomm Overview Updated September 2026 AI summary Mallcomm offers businesses a platform for managing real estate properties and engaging communities, supporting communication, maintenance, inspections, and document sharing. Suitable for organizations of any size, it features tools for alerts, calendar management, task coordination, and vendor oversight. Mallcomm is accessible via cloud, web, and mobile devices, with integration options to connect with third-party systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mallcomm 5.0 (2) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $100 Per Feature, Per Year Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.5 (6,068) Value For Money 5.0 (1) Value For Money 4.3 (4,685) Customer Service 5.0 (1) Customer Service 4.4 (4,478) ## Mallcomm alternatives [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (89)](https://www.capterra.com/p/129326/Axero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (136)](https://www.capterra.com/p/201794/Workvivo/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (119)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Mallcomm Overview ### What company size and specific industries is Mallcomm built for? Mallcomm is designed for shopping centres and retail destinations of all sizes, from smaller schemes with as few as 5 retailers to large properties with up to 500 retailers. It suits operators managing different types of retail schemes and can be configured for varied destination management needs. Features and Usability ### What are the key features of Mallcomm? Mallcomm offers access controls and permissions, communication management, and real-time chat and notifications for tenant and stakeholder coordination. It also includes document management, task management, inspections, reporting and analytics, survey and feedback tools, vendor management, and support for commercial properties and portfolio management. Getting Started and Support ### What training and onboarding options does Mallcomm offer? Mallcomm provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face guidance, live online sessions allow remote instruction, webinars cover structured group learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Mallcomm offer? Mallcomm provides email/help desk and phone support for customer assistance. No reviewer feedback about support quality is available, so users cannot be characterized as finding it fast, helpful, or frustrating based on the supplied data. ## Features AI summary Based on 1,818 IWMS reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating real estate property management software: - **Rent Tracking** (**68%** of reviewers rated this feature as critical) - **Payment Processing** (**64%**) - **Accounting** (**57%**) Mallcomm focuses on other property management capabilities within its platform. Its feature set is geared toward communication and operational coordination for real estate environments, providing teams with tools to manage day-to-day interactions, share updates, and keep stakeholders informed across properties. These capabilities help businesses maintain visibility across operations and support more organized collaboration between on-site teams and occupants. Access Controls/Permissions Define levels of authorization for access to specific files or systems Action Management Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Activity/News Feed Continuous profile-based stream of news and activity Ad hoc Reporting Generate one-off reports that meet information requirements Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Asset Lifecycle Management Manage assets throughout their lifecycle to optimize profit Mallcomm 58 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity/News Feed: Continuous profile-based stream of news and activity - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Blogs: Allows users to publish blogs on social site - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Checklists: An itemized to do list that can be edited as tasks are completed - Commercial Properties: Designed to serve commercial properties - Commercial Property Management: Add, view, and edit details for commercial, corporate, or hospitality properties that are available for sale or rent - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Critical Date Alerts: Notifications received when important dates and deadlines are coming up - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Photos: Store photos of employees - Event Management: Schedule and manage the logistics of activities and other gatherings - Facility Management: Manage the maintenance of building facilities - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Commercial Real Estate: For commercial properties such as office buildings, medical centers, malls, hotels, retail stores and other public buildings - For Property Managers: Used by property managers - Group Management: Organize and edit a group of people's policy and members - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Live Chat: Ability to chat online in real time - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Multi-Location: Manage and support multiple locations - Newsletter Management: Create and update newsletter content to increase engagement - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Space Management: Manage occupancy and space utilization in facilities and buildings - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visitor Management: Allow organizations to streamline the check-in process for visitors. --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $100.00 Per Feature,Per Year Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JL Jessica L. Office Coordinator Real Estate ### "Great communication tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2021 Pros The ease of communicating with a large community and getting information out to all our tenants quickly Cons The amount of steps that have to be clicked on and different screens I have to go through to get to different information Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Rachel B. Apprentice Real Estate ### "Does the job" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 November 24, 2020 Pros I use this to check sales inputs, and I like having everything in one place. The dashboard is really helpful for a first glance Cons The way that I have to search for data entered is not straightforward and could be simplified to make searching for entries easier Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.