Who Uses This Software?

Cyberimpact is built for Canadian SMBs as well as not-for-profit organizations and even government bodies. If your audience is in Canada, Cyberimpact is for you.


Average Ratings

11 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Pricing Details
    Pricing is based on the number of unique contacts in the account.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Cyberimpact
  • www.cyberimpact.com/en/
  • Founded 2006
  • Canada

About Cyberimpact

Cyberimpact is a Canada-based email marketing solution that allows Canadian businesses and organizations to send out promotional emails and comply with Canada's Anti-Spam Law. With Cyberimpact, you can manage your subscribers and their consent, create stunning email campaigns, view clear statistics and benefit from marketing automation. The tool is easy to use, even for non-marketers! You can use Cyberimpact in English or French and receive outstanding customer service in both languages.


Cyberimpact Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor

Cyberimpact Reviews Recently Reviewed!


Easy to use, feature rich, CASL-compliant

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: The attention to the Canadian Anti-Spam Legislation (CASL) and helping users maintain compliance is extremely helpful compared to other systems. CyberImpact monitors their subscription date and tracks consent expiration and provides several ways to obtain express consent before then.

Cons: Initially when we compared our previous services CyberImpact's cost was much higher. Later when compared to other recognized leaders in the segment, and as our subscriber base grew, it actually became a decent value.

The auto-save feature is nice, but often after saving and reviewing a mailing you're prompted to load from the auto-save instead.. which is sometimes confusing as whether you're actually using the most recent draft.

Overall: Excellent. Everything from importing contacts, creating mailings, customizations and their support have been fantastic. They're support has been the best I've dealt with, willing to help with every facet of their platform, including integrations.

Best service provider to work with

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I have used their software for over a year now and manage multiple accounts with it. Pricing seems to be on par with every other offering out there but what sets them apart is the quality of the templates they provide, the ease of use and definitely the customer service. I have had to contact them a few times and they went above my expectations every time. Provided me with a quick and easy solution to a problem that was actually mine and not theirs. I recommend you try them and see for yourself what customer service should be like.

Cons: No cons on my part, everything has been smooth over the last year

Overall: I use their software to manage email blasts for multiple clients. They make it easy to do it all from one simple login

Email service review

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use and adding of recipients and the look of the emails once finished. Team very responsive if there are questions or issues.

Cons: Could make adding files more intuitive aka easy. When an email is rejected it goes into an invalid file and you cannot just move it back - you have to delete and then re-enter unless you get the customer support . We did get great customer support for this when it happened that 70 email addresses were rejected. Not sure if it happens again if this continues. However the team is very responsive to customer needs.

Overall: Great experience and would recommend the service.

Cyberimpact has amazing versatility

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Cyberimpact has many useful components. The program has templates to help us achieve professional looking emails while still allowing us to customize them to suit our needs. The program does an excellent job of tracking statistics which allows us to monitor the effectiveness of our email campaigns.

Cons: The program takes some time to learn as with anything of value. In this respect the chat service offered has been extremely helpful.

Overall: Cyberimpact has helped us to become CASL compliant in our email marketing strategies. The program is so easy to use which has resulted in an increase in the frequency of our campaigns.

Cyberimpact Review

Jun 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love that Cyberimpact is a Canadian company, and partnered with the CFIB (Canadian Federation of Independent Business). They understand and have implemented strict compliance policies for the Canadian anti-spam Act which you don't get through most of the better known email marketing services. The platform is easy to use and has great reporting and statistics for your mailings. I use Cyberimpact to send out our monthly newsletter and birthday discount coupons, which are fairly basic templates, but there are many features that could take my mailings to another level if I wanted.

Cons: I haven't had any negative experiences with Cyberimpact

Great communication software!

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to use, only takes a few minutes to get my message out.

Cons: Costs a bit of money, wish there was a way we could use it for free.

Best email service I ever had

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy, simple, fast, compliant and best customer service.

Cons: nothing I can think about was negative about CYBERIMPACT

Overall: sending up to 500 emails in minutes and having a complete revue about the campaign

So glad to have found a Canadian alternative

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Canadian servers, and an excellent customer service to help us get started.

Cons: We had to re-import our list and recreate templates, but that was to be expected.

Overall: Our organization relies heavily on email to communicate with our members. But due to new policy requirements, we had to find a solution that stores personal data in Canada. We're so happy to have found Cyberimpact and everything is great so far!

User Friendly Email Program

Apr 01, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The fact that it is very easy to use and user friendly.

Cons: There are not enough templates to choose from. Seems like the same styles but in both official languages.

Cyberimpact - works for us!

Apr 01, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: User-friendly interface and clear documentation

Cons: Can't think of anything to dislike at this point

good marketing software for basic needs

Apr 04, 2019
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to use and train, decent quality for the cost

Cons: make it easier to upload/edit images. more selection in templates/font sizes