---
title: "Cyberimpact Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Cyberimpact Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more."
source_url: "https://www.capterra.com/p/181270/CyberImpact-Email-Marketing/"
page_type: "product"
language: "en"
---

# 

 Cyberimpact Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Cyberimpact

## What is Cyberimpact?

Cyberimpact is a Canadian email marketing platform that helps businesses grow using email marketing while staying compliant with Canada’s Anti-Spam Law (CASL). Create stunning emails with a drag-and-drop editor, automate follow-ups, and personalize content with dynamic blocks. Build landing pages and pop-up forms to grow your list, segment contacts, and track performance with clear reports. Easy to use and tailored to Canadian businesses, Cyberimpact is available in English and French, with top-rated support in both languages.

## What is Cyberimpact used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Marketing Analytics](https://www.capterra.com/marketing-analytics-software/)

Top alternative

Featured

Overall rating

Based on 263 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

CA$22.04

Other, Per Month

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Cyberimpact?[Manage this product listing](https://www.g2.com/products/cyberimpact/claim_requests/new?auto=true)

Rating Breakdown

4.7

+−

Features4.5

Value for Money4.7

Ease of Use4.7

Customer Service4.9

Rating Breakdown

4.7

Features4.5

Value for Money4.7

Ease of Use4.7

Customer Service4.9

## Cyberimpact Reviewers Verdict

Updated August 2026

AI summary

-   Cyberimpact suits organizations seeking user-friendly, compliant email marketing, especially those operating in Canada or Quebec.
-   Its main advantage is an intuitive interface that simplifies setup, campaign management, and onboarding for users of all skill levels.
-   Teams benefit from efficient campaign creation, accessible analytics, and reliable compliance with local regulations.
-   Reviewers note pain points like challenges in contact management, occasional email formatting issues, and some quirks in email delivery or feature naming.
-   It fits teams prioritizing ease of use and legal compliance, but may be less ideal for those needing advanced contact handling or granular email controls.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cyberimpact

4.7 (263)

VS.

[4.5 (6,256)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting Price

CA$22.04

Other, Per Month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (263)

Ease Of Use

4.3 (3,509)

Value For Money

4.7 (240)

Value For Money

4.2 (3,086)

Customer Service

4.9 (253)

Customer Service

4.4 (3,085)

## Cyberimpact alternatives

Highest Rated

[4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.2 (531)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/181270/CyberImpact-Email-Marketing/alternatives/)

## FAQs about Cyberimpact

Overview

### What problems does Cyberimpact solve?

Cyberimpact solves the hassle of creating compliant email campaigns, managing contact lists, segmenting audiences, and tracking newsletter performance without technical expertise. Marketing teams, nonprofits, associations, and small businesses use it to replace manual email workflows, reduce legal risk under Canadian anti-spam rules, and send polished recurring newsletters faster.

Answer based on 188 reviews

Overview

### Which roles and teams benefit most from Cyberimpact?

Cyberimpact is most used by business owners, executives, marketing teams, communications staff, and project or administrative managers who need efficient email outreach. These roles use it to create newsletters, manage contact lists, coordinate campaigns, track engagement, and support customer, member, or stakeholder communication with minimal operational overhead.

Answer based on 238 reviews

Overview

### What company size and industries is Cyberimpact built for?

Cyberimpact is built primarily for small businesses, which make up 92% of reviewers, especially in Marketing and Advertising at 9%. It also serves Non-Profit Organization Management at 8% and Civic & Social Organization at 5%, with limited use among midsize and enterprise companies at 4% each.

Answer based on 238 reviews

Features and Usability

### What are the key features of Cyberimpact?

Cyberimpact includes core email marketing features like newsletter creation, drag-and-drop templates, contact management, segmentation, campaign scheduling, and open and click tracking. Differentiating features include marketing automation with autoresponders and drip campaigns, multi-language personalization, and CAN-SPAM compliance tools that support Canadian anti-spam requirements.

Answer based on 125 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Cyberimpact starts at CA$22.04/month for the Basic plan, with Plus at 38.59 and Pro at 49.61; pricing scales by unique contacts, not sends, and unlimited mailings are included. A free version is available, though reviewers note its 250-contact cap, rising costs as lists grow, and API access now requires a minimum plan.

Answer based on 35 reviews

Integrations

### Which third-party tools and platforms does Cyberimpact integrate with?

Cyberimpact integrates with Drupal and Weezevent, based on reviewer mentions, and connects to 10 third-party tools overall. Official catalog integrations also include WordPress, Zapier, Gravity Forms, Axeptio, Mews, and Webhook Relay, covering website forms, event registration, hospitality, and automation workflows.

Answer based on 17 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Cyberimpact?

Cyberimpact is easy to onboard for most teams, with live online sessions, webinars, videos, and documentation supporting training. Reviewers say nontechnical staff, students, and new hires usually learn it quickly with little formal training. Admins or users exploring advanced personalization, image formatting, or account cleanup may need more time and support.

Answer based on 22 reviews

Getting Started and Support

### What customer support options does Cyberimpact offer, and how do users rate the experience?

Cyberimpact offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as fast, human, courteous, and effective, with clear answers and strong help during setup or troubleshooting. A few mention limited documentation or unhelpful responses on specific technical issues.

Answer based on 125 reviews

Ease of use

### Is Cyberimpact easy to use for beginners?

Cyberimpact feels easy to learn for beginners, with a clear interface, sensible navigation, and helpful guidance. Marketing teams, nonprofits, and small business users often create newsletters quickly without technical skills, though some users find certain setup tasks, login steps, or authentication processes less intuitive at first.

Answer based on 68 reviews

## Who uses Cyberimpact?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 20,574 Email Marketing reviews

Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities:

-   **Email Campaign Management** (**50%** of reviewers rated this feature as critical)
-   **Campaign Scheduling** (**45%**)
-   **Contact Management** (**40%**)

Cyberimpact supports all three features that reviewers rate highest: **Email Campaign Management**, **Campaign Scheduling**, and **Contact Management**. Together, these capabilities help businesses create and send targeted campaigns, plan outreach at the right time, and keep subscriber data organized, allowing teams to run more consistent and effective email marketing programs.

Email Campaign Management

4.7 (138)

78.99% of 138 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

Campaign Scheduling

4.8 (45)

60.00% of 45 reviewers that rated this feature as important or highly important

Set campaign schedules by selecting start, pause, and end dates

Contact Management

4.5 (155)

78.71% of 155 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

List Management

4.5 (134)

75.37% of 134 reviewers that rated this feature as important or highly important

Manage contacts across multiple mailing lists

Mobile Optimization

4.6 (123)

70.73% of 123 reviewers that rated this feature as important or highly important

Optimize content to ensure it is easily accessible for mobile users

Engagement Tracking

4.6 (92)

81.52% of 92 reviewers that rated this feature as important or highly important

Tracks metrics that provide insight into how a user interacts with any interface or product

Cyberimpact 59 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- Autoresponders: Create and automatically send premade copy in response to customer messages
- Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates
- Campaign Tracking: Track the performance of marketing campaigns across multiple channels.
- CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act
- Click Tracking: Track the amount of clicks on individual products to measure campaign results
- Contact Management: Manage, organize, and store contact information
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customer Surveys: Tool to send questionnaires to customers to gauge feedback
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period
- Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
- Email Campaign Management: Plan, execute, and analyze email marketing campaigns
- Email Marketing: Create and send email blasts/campaigns
- Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts
- Email Tracking: Track delivered, received, and opened emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- HTML Editor: Add, edit, and manipulate HTML code directly
- Image Library: Store and manage images
- KPI Monitoring: Tracking the status of previously identified performance measurements
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- List Management: Manage contacts across multiple mailing lists
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Marketing Calendar: See past and upcoming campaigns and communications in a calendar view
- Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Language: Manage and support multiple languages
- Newsletter Management: Create and update newsletter content to increase engagement
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Personalization: Adjust communications based on previous interactions or personal preferences
- Preview Functionality: Preview materials before finalizing projects
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Segmentation: Group leads or contacts based on their specific characteristics
- SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content
- Subscriber Management: Add or remove subscribers from mailing lists
- Tag Management: Generate or append custom campaign parameters to URLs
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks
- WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

---

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We can help you find the software with the features you need.

Features

4.5 (263)

4.5

Based on 263 reviews

## Pricing

Value for money

4.7 (240)

Free Version

[View pricing plan details](https://www.capterra.com/p/181270/CyberImpact-Email-Marketing/pricing/)

Free

CA$0.00

It includes:

-   Unlimited mailings
-   Customer Support (chat, email, phone) for 30 days
-   Standard Delivery Speed
-   Pop-up and subscription form
-   Unlimited users

Basic

CA$22.04

Other,Per Month

It includes:

-   Unlimited mailings
-   Customer Support (chat, email, phone)
-   Marketing automation (30 days trial)
-   10 Custom fields
-   Standard Delivery Speed

Plus

CA$38.59

Other,Per Month

It includes:

-   Unlimited mailings
-   Customer Support (chat, email, phone)
-   Marketing automation
-   Accelerated Delivery Speed
-   Unlimited users
-   Pop-up and subscription form
-   Landing Pages
-   10 Custom fields

Pro

CA$49.61

Other,Per Month

It includes:

-   Unlimited mailings
-   Customer Support (chat, email, phone)
-   Marketing automation
-   40 Custom fields
-   Maximum Delivery Speed
-   Cancel a mailing in-progress
-   Remove Cyberimpact logo (Footer)
-   Unlimited users
-   Pop-up and subscription form
-   Landing Pages

Value for money

4.7 (240)

4.7

Based on 240 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Gravity Forms](https://www.capterra.com/p/206381/Gravity-Forms/)[

Axeptio](https://www.capterra.com/p/173892/Axeptio/)[

Mews](https://www.capterra.com/p/145487/Mews-Commander/)[

Reservit](https://www.capterra.com/p/59571/ReservIT/)[

Tuxedo](https://www.capterra.com/p/249510/Tuxedo/)[

AVADA](https://www.capterra.com/p/241458/AVADA/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (253)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (253)

4.9

Based on 253 reviews

## User reviews

Overall rating

4.7

Based on 263 reviews

Filter by rating

5(199)

4(55)

3(9)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MG

MATHIEU G.

Gestionnaire

Health, Wellness and Fitness

### "Facile à utiliser, mais coûteux pour des envois occasionnels"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

September 18, 2026

Mon expérience avec CyberImpact est plutôt positive, mais le coût demeure très élevé pour mon utilisation occasionnelle. Payer un abonnement mensuel pour un seul envoi représente une dépense importante qui ne correspond pas à mes besoins. Comme nous sommes tous deux des entreprises québécoises, j’aimerais pouvoir continuer à vous encourager avec une formule plus flexible, à la carte, qui favoriserait notre collaboration.

Pros

J’apprécie particulièrement les modèles proposés par CyberImpact et la facilité avec laquelle je peux créer et personnaliser mes courriels. Pouvoir partir d’exemples m’inspire et simplifie beaucoup la création de mes envois.

Cons

L’abonnement mensuel avec des envois illimités convient peu à mes besoins, puisque j’envoie seulement deux ou trois courriels par année. J’aimerais qu’une formule à la carte ou un forfait permettant un seul envoi par mois soit proposé. C’est une demande que je fais depuis plusieurs années et qui rendrait le service mieux adapté à mon utilisation.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

AN

Anonymous User

Impact and Engagement Manager

Philanthropy

### "A great and growing platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2026

I have been very impressed with Cyberimapct and appreciate that I can support a Canadian company. I would highly recommend the platform!

Pros

I have really enjoyed Cyberimpact's customer support, contact organization capabilities, and careful adherence to best practices and relevant regulations in email marketing. I also appreciate that they easily integrate dynamic tools to support bilingual email messaging. Finally, the value for money is unmatched - they deliver most key functions offered by our former provider at a fraction of the price.

Cons

I am least impressed by their email templates and in-platform editing. The platform does not integrate branding very well, which makes putting branded emails together quite tedious (ie. I can't save my colour palette or preferred fonts and have them easily accessible within the email editor). Their integration of image and video is also very rigid which requires extra effort to create aesthetically pleasing email.

Switched from

[Intuit Mailchimp Email Marketing](https://www.capterra.com/p/10059087/Intuit-Mailchimp-Email-Marketing/)

I made the switch because Cyberimpact is more cost effective and is based on Canada.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Francois W.

directeur général

Non-Profit Organization Management

### "généralement satisfait"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 16, 2026

Je suis généralement satisfait. J'ai utilisé pendant plusieurs années un logiciel concurrent et je préfère cyberimpact.

Pros

Facilité d'utilisation Canevas faciles à modifier logiciel québécois Il est facile d'ajouter de nouveaux contacts

Cons

Le prix est élevé pour les fonctionnalités supplémentaires, ex. jeton api et selon le nombre d'utilisateurs.

Switched from

[Intuit Mailchimp Email Marketing](https://www.capterra.com/p/10059087/Intuit-Mailchimp-Email-Marketing/)

Les coûts et la Loi 25 qui s'applique au Québec.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

FJ

Fabien J.

Conseiller communications

Information Technology and Services

### "Une bonne solution locale"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 16, 2026

Pros

C'est une solution provenant d'une entreprise locale qui répond à la majorité de nos besoins. Les modules drag and drop et l'intégration d'Antidote sont bien utiles.

Cons

Le contenu dynamique est pratique, mais l'absence d'un contenu "default" restreint notre utilisation. Le texte d'aperçu qui ne peut pas être enregistré à l'avance représente un irritant.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

LL

Lea L.

Coordonnatrice communication-marketing

Leisure, Travel & Tourism

### "Avis Cyberimpact"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 16, 2026

J'ai un bel opinion de Cyberimpact et je le recommanderai à n'importe quelle organisation souhaitant faire des envois de masse. Je l'utilise environ 1 à 2 fois par mois pour notre infolettre et j'en suis très contente.

Pros

Je trouve Cyberimpact très facile à prendre en main pour n'importe qui qui ne serait pas familier avec des logiciels de la sorte, Cyberimpact est très intuitif dans son utilisation.

Cons

La mise en page est parfois difficile lorsqu'on ajoute des images, c'est dur d'ajuster librement la taille de la photo en fonction du texte. La gestion des espaces entre les blocs est aussi parfois un peu étrange entre l'affichage de création et l'affichage test.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

MF

Marie-Helene F.

Coordonnatrice

Civic & Social Organization

### "Avis clientes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 16, 2026

Pros

La provenance de la plateforme, l'accessibilité des personnes répondantes lorsque nous avons besoin de support. L'esthétisme possible des infolettres et la facilité d'accès.

Cons

Voici quelques suggestions d'amélioration: - Permettre de sauvegarder nos paramètres ''par défaut'' lorsque nous créons un nouveau bloc vierge qui s'installerait avec déjà notre police désiré, format, couleur etc. - La recherche de contact n'est pas tout à fait à point si la transcription n'est pas exacte - J'ajouterais un logo bluesky dans le bloc final (où il y a facebook, instagram et autres) - J'aimerais que les micro sondages soient inclues dans le forfait de base (réalités OBNL)

Switched from

[Intuit Mailchimp Email Marketing](https://www.capterra.com/p/10059087/Intuit-Mailchimp-Email-Marketing/)

C'est en changeant d'emploi que j'avais à choisir un nouveau logiciel. Je n'étais pas tant satisfaite des options de Mailchimp et je cherchais quelque chose qui était en français et d'une entreprise au Québec.

Alternatives considered

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)

Reasons for choosing Cyberimpact

En fait, j'ai plutôt songé à déplacer vers Zeffy que nous utilisons déjà pour les suivis d'adhésion. Cela permettrait de tout concentrer en une seule et même plateforme. Actuellement je suis prise avec une étape supplémentaire où les adhésions des membres sont effectués via Zeffy, mais les changements de contacts sont ajoutés manuellement via Cyberimpact. Je n'ai pas changé puisque je suis déjà ''installé'' avec Cyberimpact, mais si l'offre de service avait été possible plus tôt avec Zeffy, il y est très probable que c'est le choix que j'aurais fait initialement pour des raisons pratiques.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

LB

Louise-Helene B.

Conseillère en environnement

Environmental Services

### "Améliorations possibles"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

September 16, 2026

Nous sommes un organisme en environnement, nous consommons de la façon la plus locale et éthique possible. Le fait que CyberImpact soit un logiciel canadien a été très déterminant pour nous dans la transition. Bien que nous sommes fiers de choisir un produit d'ici, pour le moment la perte de nos libellés, le taux de livraison idem à MailChimp et le fait que nous devons constamment double-vérifié notre accès par le biais d'un code pour accéder à notre compte, nous laisse un peu refroidi.

Pros

La facilité d'utilisation pour la mise en page des infolettres. L'apprentissage du logiciel s'est fait rapidement par les membres de notre équipe.

Cons

Nous avons fait la transition de MailChimp à CyberImpact et avons perdu nos libellés. L'aspect de gestion des contacts par groupe est moins intuitive pour nous. Un aspect très irritant lors de la conception de l'infolettre est la double vérification avec l'envoi d'un code par courriel. Même lorsque l'on coche les cases « Remember my username », ils nous demandent à outrance de vérifier avec le code par courriel, ce qui peut être plusieurs fois par jour quand j'intègre l'infolettre en faisant d'autres tâches à la fois et que j'ai le malheur de délaisser mon onglet quelques minutes.

Switched from

[Intuit Mailchimp Email Marketing](https://www.capterra.com/p/10059087/Intuit-Mailchimp-Email-Marketing/)

Nous avons changé pour un produit canadien

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Myriam P.

Artiste

Arts and Crafts

### "Simple et efficace!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 16, 2026

Pros

J'ai trouvé que créer ma liste de diffusion était vraiment simple, tout comme la personnalisation des courriels que j'envoie. Simple et efficace, c'est comme ça que j'aime ça!

Cons

Je n'ai pas encore remarqué d'inconvénients. Je n'ai pas beaucoup utilisé Cyberimpact jusqu'à maintenant, mais mon expérience n'a été que positive.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

AJ

Adrien J.

DG

Non-Profit Organization Management

### "S'approprier le logiciel un clic à la fois"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2026

Mon expérience globale est satisfaisante dans la mesure où je sens que j'ai une marge de progression et que le logiciel répond à chaque fois à mes attentes techniques.

Pros

la gratuité pour le service de base, l'accessibilité rapide des conseiller.ères lorsque nous rencontrons des enjeux.

Cons

Il y a certes des ressources, mais à titre personnel, le site ne me semble pas suffisamment user friendly: comment réussir à inclure un lien dans l'infolettre, où est-ce que les données vont se retrouver, quelles données d'analyse j'ai...

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

EC

Elaine C.

Owner and Therapist

Mental Health Care

### "Definitely recommend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2026

Pros

I really like that the platform is based in Canada and follows PIPEDA requirements. So far it has been very user-friendly, great templates, and very responsive customer support. Many more features that the typical email marketing platform, I see lots of potential in helping me grow and maintain my private practice.

Cons

Some of the design features and settings are harder to find. For example, changing the font and design of a button on a landing page.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

The Jane integration is helpful while maintaining PIPEDA regulations.

Alternatives considered

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

[Intuit Mailchimp Email Marketing](https://www.capterra.com/p/10059087/Intuit-Mailchimp-Email-Marketing/)

Reasons for choosing Cyberimpact

Jane integration with PIPEDA requirements, hosted in Canada, additional features like automatic Jane imports and landing pages.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

[View all Reviews](https://www.capterra.com/p/181270/CyberImpact-Email-Marketing/reviews/)

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