# Best Smith.ai Alternatives 2026 | Capterra

> Looking for alternatives to Smith.ai? Find out how Smith.ai stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/alternatives

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# Alternatives to Smith.ai

[4.8 (29)](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/reviews/)

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## Top Smith.ai Alternatives

Smith.ai

* * *

Starting from:

$95/Per Month

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.8 (29)](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/reviews/)

Ease of Use

4.8

Customer Service

4.9

Features

4.8

Value for Money

4.7

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (1131)](https://www.capterra.com/p/134347/Intercom/reviews/)

Ease of Use

4.4

Customer Service

4.3

Features

4.4

Value for Money

4.0

* * *

Starting from:

$19/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (3042)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Ease of Use

4.5

Customer Service

4.4

Features

4.3

Value for Money

4.4

* * *

Starting from:

€61/Per Month

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of Use

4.0

Customer Service

4.0

Features

4.3

Value for Money

4.2

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All Smith.ai Alternatives

At a Glance

Top Alternatives for Smith.ai

-   [Intercom](#product_f9409c84-4f61-4fde-af2d-a6d200b49f49)
-   [Pipedrive](#product_5e920137-d0ff-4230-9579-a6d200b5b240)
-   [Bitrix24](#product_d4f9fc76-9ea5-40e1-99c4-a6d200b2e0b3)
-   [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c)
-   [Birdeye](#product_c38bdd12-0d30-410c-a933-a6d200b7b61c)

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by CyberSentriq

[4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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by Birdeye

[4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Birdeye is an all-in-one AI-enabled Online Reputation Management Experience Marketing platform for multi-location businesses. [Learn more about Birdeye](https://www.capterra.com/p/152997/BirdEye/)

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by EngageBay

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster. [Learn more about EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

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## [Drift](https://www.capterra.com/p/227417/Drift/)

by Drift

[4.5 (199)](https://www.capterra.com/p/227417/Drift/reviews/)

Drift is an all-in-one platform that combines Live Chat, Conversational Marketing, and Conversational Sales to help companies grow. [Learn more about Drift](https://www.capterra.com/p/227417/Drift/)

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## [inconnect](https://www.capterra.com/p/164772/OmniChannel/)

by inConcert

[3.9 (19)](https://www.capterra.com/p/164772/OmniChannel/reviews/)

Connect and centralize all your CX channels [Learn more about inconnect](https://www.capterra.com/p/164772/OmniChannel/)

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## [charles](https://www.capterra.com/p/229087/Charles/)

by Charles

[4.4 (21)](https://www.capterra.com/p/229087/Charles/reviews/)

WhatsApp marketing platform that enables businesses to to build, scale and drive revenue from a WhatsApp channel. [Learn more about charles](https://www.capterra.com/p/229087/Charles/)

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## [Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/)

by Sprinklr

[4.3 (90)](https://www.capterra.com/p/131274/Sprinklr-Platform/reviews/)

Sprinklr leverages the industry’s most advanced AI engine to analyze social media analytics at enterprise an scale—and maximize ROAS. [Learn more about Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/)

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## [User.com](https://www.capterra.com/p/225129/Usercom/)

by User.com

[4.6 (36)](https://www.capterra.com/p/225129/Usercom/reviews/)

User.com is an advanced marketing and sales system that helps automate personalized communication and streamline business processes. [Learn more about User.com](https://www.capterra.com/p/225129/Usercom/)

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## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

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## [Thryv](https://www.capterra.com/p/156926/Thryv/)

by Thryv

[4.2 (505)](https://www.capterra.com/p/156926/Thryv/reviews/)

Thryv is an AI-powered CRM and marketing platform helping small businesses capture leads, automate follow-ups, and grow. [Learn more about Thryv](https://www.capterra.com/p/156926/Thryv/)

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## [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)

by Agile CRM

[4.1 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. [Learn more about Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)

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## [Serviceform](https://www.capterra.com/p/173576/Serviceform/)

by Serviceform

[4.6 (30)](https://www.capterra.com/p/173576/Serviceform/reviews/)

Your ‍all-in-one business software for daily lead generation, marketing communication, customer service, and customer support. [Learn more about Serviceform](https://www.capterra.com/p/173576/Serviceform/)

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Software Found In

-   [Artificial Intelligence Software](https://www.capterra.com/artificial-intelligence-software/)
-   [Customer Service Software](https://www.capterra.com/customer-service-software/)
-   [Conversational AI Platform Software](https://www.capterra.com/conversational-ai-platform-software/)
-   [Lead Capture Software](https://www.capterra.com/lead-capture-software/)
-   [Conversational Marketing Platform Software](https://www.capterra.com/conversational-marketing-platform-software/)
-   [Lead Management Software](https://www.capterra.com/lead-management-software/)
-   [Customer Communications Management Software](https://www.capterra.com/customer-communications-management-software/)
-   [Live Chat Software](https://www.capterra.com/live-chat-software/)
-   [Lead Generation Software](https://www.capterra.com/lead-generation-software/)
-   [Predictive Lead Scoring Software](https://www.capterra.com/predictive-lead-scoring-software/)
-   [Chatbot Software](https://www.capterra.com/chatbot-software/)