# Best Smith.ai Alternatives 2026 | Capterra > Looking for alternatives to Smith.ai? Find out how Smith.ai stacks up against its competitors with real user reviews, pricing information, and what features they offer. Source: https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/alternatives --- # Alternatives to Smith.ai [4.8 (29)](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/reviews/) Write a Review! [View Profile](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/) Tabset anchor ## Top Smith.ai Alternatives Smith.ai * * * Starting from: $95/Per Month Pricing Model: Flat Rate * * * Overall Rating: [4.8 (29)](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/reviews/) Ease of Use 4.8 Customer Service 4.9 Features 4.8 Value for Money 4.7 * * * Starting from: $39/Per Month Pricing Model: Per User * * * Overall Rating: [4.5 (1133)](https://www.capterra.com/p/134347/Intercom/reviews/) Ease of Use 4.4 Customer Service 4.3 Features 4.4 Value for Money 4.0 * * * Starting from: $15/Per Month Pricing Model: Per User * * * Overall Rating: [4.7 (1780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Ease of Use 4.6 Customer Service 4.7 Features 4.6 Value for Money 4.6 * * * Starting from: $69/Per Month Pricing Model: Flat Rate * * * Overall Rating: [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Ease of Use 4.0 Customer Service 4.0 Features 4.3 Value for Money 4.2 Tabset anchor All Smith.ai Alternatives At a Glance Top Alternatives for Smith.ai - [Intercom](#product_f9409c84-4f61-4fde-af2d-a6d200b49f49) - [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c) - [Bitrix24](#product_d4f9fc76-9ea5-40e1-99c4-a6d200b2e0b3) - [Birdeye](#product_c38bdd12-0d30-410c-a933-a6d200b7b61c) - [Pipedrive](#product_5e920137-d0ff-4230-9579-a6d200b5b240) Tabset anchor by Birdeye [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Birdeye is an all-in-one AI-enabled Online Reputation Management Experience Marketing platform for multi-location businesses. [Learn more about Birdeye](https://www.capterra.com/p/152997/BirdEye/) Compare Tabset anchor ## [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) by Pipedrive [4.5 (3050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Pipedrive is an easy-to-implement CRM software tool that helps you focus on the activities that drive deals to close. [Learn more about Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Compare Tabset anchor ## [Drift](https://www.capterra.com/p/227417/Drift/) by Drift [4.5 (199)](https://www.capterra.com/p/227417/Drift/reviews/) Drift is an all-in-one platform that combines Live Chat, Conversational Marketing, and Conversational Sales to help companies grow. [Learn more about Drift](https://www.capterra.com/p/227417/Drift/) Compare Tabset anchor ## [inconnect](https://www.capterra.com/p/164772/OmniChannel/) by inConcert [3.9 (19)](https://www.capterra.com/p/164772/OmniChannel/reviews/) Connect and centralize all your CX channels [Learn more about inconnect](https://www.capterra.com/p/164772/OmniChannel/) Compare Tabset anchor ## [charles](https://www.capterra.com/p/229087/Charles/) by Charles [4.4 (21)](https://www.capterra.com/p/229087/Charles/reviews/) WhatsApp marketing platform that enables businesses to to build, scale and drive revenue from a WhatsApp channel. [Learn more about charles](https://www.capterra.com/p/229087/Charles/) Compare Tabset anchor ## [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) by EngageBay [4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform. [Learn more about EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) Compare Tabset anchor ## [Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/) by Sprinklr [4.3 (90)](https://www.capterra.com/p/131274/Sprinklr-Platform/reviews/) Sprinklr leverages the industry’s most advanced AI engine to analyze social media analytics at enterprise an scale—and maximize ROAS. [Learn more about Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/) Compare Tabset anchor ## [User.com](https://www.capterra.com/p/225129/Usercom/) by User.com [4.6 (36)](https://www.capterra.com/p/225129/Usercom/reviews/) User.com is an advanced marketing and sales system that helps automate personalized communication and streamline business processes. [Learn more about User.com](https://www.capterra.com/p/225129/Usercom/) Compare Tabset anchor ## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) by Tidio [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) Compare Tabset anchor ## [Thryv](https://www.capterra.com/p/156926/Thryv/) by Thryv [4.2 (514)](https://www.capterra.com/p/156926/Thryv/reviews/) AI-powered small business software with CRM, marketing automation, scheduling, payments, and communication tools. [Learn more about Thryv](https://www.capterra.com/p/156926/Thryv/) Compare Tabset anchor ## [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) by Agile CRM [4.1 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. [Learn more about Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) Compare Tabset anchor ## [Serviceform](https://www.capterra.com/p/173576/Serviceform/) by Serviceform [4.6 (30)](https://www.capterra.com/p/173576/Serviceform/reviews/) Your ‍all-in-one business software for daily lead generation, marketing communication, customer service, and customer support. [Learn more about Serviceform](https://www.capterra.com/p/173576/Serviceform/) Compare Software Found In - [Artificial Intelligence Software](https://www.capterra.com/artificial-intelligence-software/) - [Customer Service Software](https://www.capterra.com/customer-service-software/) - [Conversational AI Platform Software](https://www.capterra.com/conversational-ai-platform-software/) - [Lead Capture Software](https://www.capterra.com/lead-capture-software/) - [Conversational Marketing Platform Software](https://www.capterra.com/conversational-marketing-platform-software/) - [Lead Management Software](https://www.capterra.com/lead-management-software/) - [Customer Communications Management Software](https://www.capterra.com/customer-communications-management-software/) - [Live Chat Software](https://www.capterra.com/live-chat-software/) - [Lead Generation Software](https://www.capterra.com/lead-generation-software/) - [Predictive Lead Scoring Software](https://www.capterra.com/predictive-lead-scoring-software/) - [Chatbot Software](https://www.capterra.com/chatbot-software/)