# Semble Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Semble Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more. Source: https://www.capterra.com/p/181314/Semble --- # Semble Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Semble ## What is Semble? Semble is the interoperable electronic health record (EHR) and practice management platform designed for healthcare providers of all sizes. Whether running a single practice or leading a multi-site group, Semble connects and orchestrates every stage of the patient journey, helping to streamline care without compromising clinical standards. Unlike legacy systems that constrain workflows, Semble is open and flexible, integrating seamlessly with preferred tools across diagnostics, billing, labs, CRM, HR and more. From individual consultants and GPs to large clinics and corporate healthcare providers, Semble empowers teams to deliver safer, faster and more personalised care. Already trusted by over 1,600 healthcare businesses across 80 specialties and relied on daily by more than 16,000 professionals, Semble is building a better foundation for modern healthcare: one that is open, connected and ready for the future. ## What is Semble used for? [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 86% Neutral 10% Negative 5% Starting price £119 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Semble?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.semble.io/&name=Semble) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Semble 4.5 (21) VS. [4.4 (364)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price £119 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (21) Ease Of Use 4.5 (614) Value For Money 4.4 (18) Value For Money 4.3 (555) Customer Service 4.6 (20) Customer Service 4.2 (581) ## Semble alternatives [4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [3.9 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars Highest Rated [4.8 (496)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (2,823)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/181314/Semble/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Patient Records Management 4.4 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Patient Scheduling 4.4 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Medical Billing 4.1 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Patient Portal 3.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Online portal where patients can access information such as health records, treatment plants, etc. Confirmations/Reminders 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Patient Intake 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Patients can register for appointments in advance online Semble 119 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage the process of evaluating documents or requests submitted for approval A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Allow customers to cancel their subscription remotely. Communicate using direct chat or messages within the system Track the status of assets and whether they're checked in or out Process of submitting and following up on claims with insurance companies Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Securely transfer, access, exchange, integrate or use data with different providers or systems Record and organize clinical notes and progress notes for each patient after interaction with a physician Automatically generates E/M codes based on information collected during patient charting Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Manage product specific documents in a categorized order Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Reminders sent via email Create and securely store digital patient records Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Public or private sharing of digital files such as documents, audio/video, images, and more Plan, manage, and track the financial activities of an individual or organization Intended for medical use such as diagnosis, treatment, and consultation Store, manage and track all forms in a centralized location Information, data and reports that are being tracked over time Manage updates to member's immunization records and track individual allergies Checking eligibility of patients for different insurance claims Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Receive lab results electronically Laboratory test results Manage billing and payments for a healthcare provider Find and verify prescription medications by color, shape or imprint Access to patient medication history data Administer and track medication inventory, schedules, dosage, and side-effects Communicate using messages within the system Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Manage and support multiple locations Supports practices with multiple healthcare professionals For practices with multiple providers The ability to choose between different appointments in a selection. Track and monitor patient no-show rates Send personal messages to clients or attendees Book meetings and appointments through a website or digital platform Create new forms and/or use ready-made online form templates Accept and process online payment transactions Allows medical providers and/or customers to request previously filled prescriptions online Track and organize online shifts Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients Allow communication between the company and patients via messages, SMS, emails, phone, and more Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Questionnaire for clients to answer prior to attending appointments. Enables medical providers and/or patients to electronically renew existing prescriptions Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Ability to record, store, update, and retrieve information Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track and manage the scheduling of tasks Meet with patients remotely Provide integration with third-party telehealth applications Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Speaking to a doctor or healthcare professional using online video tools Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. Monitor wait time and abandonment for incoming requests that have not been routed Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (21) 4.1 Based on 21 reviews ## Pricing Value for money 4.4 (18) Free Trial Basic £119.00 Flat Rate,Per Month Value for money 4.4 (18) 4.4 Based on 18 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Stripe Terminal](https://www.capterra.com/p/10003763/Stripe-Terminal/)[ Medicall Billing Software](https://www.capterra.com/p/130624/Medicall-Billing-Software/)[ Heidi](https://www.capterra.com/p/10017474/Heidi/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (20) 4.6 Based on 20 reviews ## User reviews Overall rating 4.5 Based on 21 reviews Filter by rating 5(15) 4(3) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent VC Vicky C. Psychiatrist. Medical Practice ### "Finally something that actually works and benefits patients and clinicians in the healthcare landscape. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 21, 2026 Pros Staff have been really supportive and flexible in helping us manage the uncertainties brought to our potential clinic by CQC delays and uncertainties. I have found the system intuitive and relatively easy to set up, especially since videos of how to do it were released. Staff are responsive, knowledgeable and friendly. The company clearly listen to customers. Cons Having to set it all up from scratch again when I stopped the contract following unexpected CQC barriers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZH Zamiel H. Founder, Lead GP Medical Practice ### "Great product for private GP services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 22, 2025 Since initial contact with \[sensitive content hidden\] to finally going ahead with Semble, the experience has been easy and any technical issued I had/have were resolved quickly. I'm really happy with using Semble for a GP service EHR. Pros Having used Semble in another private GP clinic, I saw the benefit of its simple yet comprehensive and secure set up. Managing appointments, especially different types of appointments, is seamless and straightforward. Now I have my own online GP service, I have seen the benefits in online booking securely with pre-consultation forms easily accessible. Cons So far the experience has been positive. It would be nice to see more features for adding memberships and coupon systems in the future that work off the Stripe platform which natively already allows this. Alternatives considered [Cliniko](https://www.capterra.com/p/180878/Cliniko/) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) Reasons for choosing Semble Very close between all EHR records. Ultimately, ease of use and online appointment booking system seemed the best to our team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SY Sam Y. Surgeon Medical Practice ### "Not suitable platform for a surgical practice. Beware of data loss in migration" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 7, 2025 For a busy surgical practice this platform is not fit for purpose. Shame as it could be so much more. However, the most disappointing aspect is the unwillingness of the Semble team to admit to / address the issues. Once such data loss had been identified they should have notified me immediately, rather than hide the issue. They could have also facilitated a transfer to a more appropriate provider, but instead they insisted that this was normal. I hope they use this as a learning opportunity and do better with future customers. Pros Web based platform and therefore can be accessed anywhere, however, there are a number of alternative providers these days who also offer the same, with a more comprehensive platform Cons 1) Migration process not fit for purpose. They lost 4% of my data including thousands of patient data items and 347 of my financial invoices. They only admitted to this after I identified issues with my financial accounts comparing against my previous provider. No notification beforehand. They initially blamed the previous provider, then stated that such data loss is typical and showed no concern about this, which is remarkable 2) The platform is unable to reproduce simple items such as letter formats satisfactorily. There is also no ability to order a theatre list without staggering patient admission times, which is unacceptable. Switched from [DGL Practice Manager](https://www.capterra.com/p/147891/DGL-Practice-Manager/) To move to an online platform. I regretted the switch nearly immediately as Semble were unable to recreate what I formerly had Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 7, 2025 Hi Sam, Thanks for taking the time to share your feedback. We’re truly sorry to hear about your experience and sincerely apologise for the distress this has caused. Your comments highlight issues that fall far short of the standards we strive to maintain. Please be assured that we take your concerns seriously and are actively looking into the circumstances in detail to understand what went wrong and how we can prevent this from happening again. We’re committed to learning from this and improving our processes. Thank you again for your review. We are determined to use this as a learning opportunity and hope to regain your trust in the future. AK Ameeta K. Director Hospital & Health Care ### "Fairly good product let down by non existent technical support" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 February 11, 2025 Has most features that we were looking for. Far from perfect. But the biggest let down is the non existent and very poor technical support who do not resolve even the minor issues for several weeks. Pros Good practice management software for patient database, clinic letters, invoices. Easy interface and fairly intuitive. Good integration with Healthcode and Semble pay and more recently with Heidi AI. Cons Slow to load. No place for hospital numbers. Forms not fully customisable. Data analytics clunky with the date range feature, which is really poor. Invoicing is very basic with poor features for inpatient invoicing. Lots of glitches with "code not recognised" when submitting to Healthcode for no apparent reason. Non existent technical support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Benjamin G. Private Practice Administrator Medical Practice ### "Easy to Use, But Lacks Essential Features" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 April 2, 2024 It gets the job done, but lack of features means busy practices may find it quite tedious to manually do (and redo) too many tyhings. Pros Intuitive layout, easy to go between different tabs and functions. Cons Allocating payments against invoices is very tedious as there is no option for multiple payments. It also lacks an "automatic shortfall" feature, so part-paid invoices must been manually shared with manually entered messages. The new Data tab is also a lot more complex and difficult to use than the previous "Analytics" tab. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 29, 2024 Hi Benjamin, thank you for taking the time to leave us a review. Our platform has been designed to be the most intuitive and easy to use so we are glad to hear that you found it practical. We would love to get in touch with you about the features you would like to see improved. Our product team is always happy to hear from our clients' feedback to design and offer the best product possible. In the meantime, if you have any question on our Data and Analytics feature, please contact our CS team at support@semble.io! We would love to help you! MM Mary M. Practice Manager Medical Practice ### "The best patient management systems I've ever used!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2022 My experience with Semble has been really positive. It's ease of use and and adaptability make it one of the best patient management systems I've ever used. Pros Semble has a really modern user interface and is very intuitive and straightforward to use. It allows you to streamline processes which would otherwise be very time consuming. The customer support team are really responsive and knowledgeable. Cons There are some features which are not yet available, such as a effective recall system or automated post consultation emails. Although the product development team are very receptive to user feedback and feature requests. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2022 Dear Mary, thank you so much for the lovely review! We are so very happy to hear that Semble is the best patient management system you have ever used especially due to its modern user interface and ease of use! We are especially so happy to hear that you enjoy the customer support and that you feel that we are knowledgeable and responsive, we work hard to make sure that we respond to you in an effective and timely manner. Thank you for your kind words about the product team, they spend a lot of time conducting user feedback sessions and are always so excited to hear your thoughts and feedback so they can help to make the system even better and even more useful to you. Absolutely, we completely understand your need for the recall system and this is an imminent deployment which are very excited about! We will definitely get in touch to invovled yourself and your team in feedback sessions pre deployment! Please do feel free to get in touch with us (we love hearing from you) if you have any questions at all, or have a look at our Help Centre for any guidance: help.semble.io Kind regards, Jessica Magri Head of Customer Support GH Gareth H. Private PA Hospital & Health Care ### "\[SENSITIVE CONTENT\], Private Practice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2022 The support from Semble has been incredible and I am pleased to have \[SENSITIVE CONTENT\] on board who is always very quick, help and responsive to any queries, always on hand to help with any queries or provide direction. Overall very happy we made the switch Pros We have been able to advance our administration within our practice management by the use of the online booking system, the sharing of information to the patients via the patient portal. Both secretary and consultant now have visibility of the appointments and letters, which we never had before. Cons There could be improvements made, particularly for us is that we heavily rely on patient hospital numbers but this is not currently available in all reports from analytics and I have requested this as a feature. We do not have the ability to be able to email letters to GP as we do not have access to the NHS GP directory, with readily available contact emails. Switched from [Compucare](https://www.capterra.com/p/205825/Compucare/) I left the organisation in my main role and became an independent private secretary and therefore lost the access to use the systems that the hospital were using Alternatives considered [DGL Practice Manager](https://www.capterra.com/p/147891/DGL-Practice-Manager/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2022 Hi Gareth, thank you so very much for the stellar review! We are so pleased to hear that are enjoying using the system and that the support you have received has been incredible! We are very pleased to hear that you have been able to advance your administration through the use of online booking, the secure sharing as well as the patient portal feature. Not to mention the letters and appointments features! Indeed, these are essential parts of a private clinic's workflow and we are so proud to be able to offer this functionality all under one roof here at Semble! With regards to the NHS GP Directory, I am so excited to inform you that this feature has already started launching, I will make sure to get in touch with the person you usually speak to so they can show you what has already been deployed and what is coming! In terms of reporting and analytics, we understand how important this is to you and this is indeed a large feature which we are currently scoping, indeed we know your requests and will certainly incorporate those into the research phase. In the meantime, please do feel free to get in touch with us (we love hearing from you) if you have any questions at all, or have a look at our Help Centre for any guidance: help.semble.io Kind regards, Jessica Magri Head of Customer Support HR Harjeev R. Medical Director Medical Practice ### "A national health screening company’s experience of Semble" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2022 Semble has reduced my medical admin time by about 70% and improved clinic efficiency considerably. There has been a measurable improvement in patient satisfaction from their experience in booking appointments to the prompt return in their results. I highly recommend this software to any private healthcare organisation. Pros Semble as a practice management software solution has been liberating as far has time management and patient service is concerned. I hub out of 5 locations in the UK. Managing appointments across all of these locations, sending confirmation emailed and appointment reminders was hugely time consuming. Having a live dashboard for appointments and sharing a link for your calendar with your corporate clients mean I do not have to spend anytime booking and confirming appointments. The lab link system with TDL has been a game changer, creating path forms, blood bottle labels saves time in clinic as you are not spending time infilling out forms in clinic and labelling bottles. The results return via the link and are there to share with your patient instantly rather then posting hard copies or scanning hard copies and emailing them as an attachment, the system takes care of it all. Repeat prescription system is also very helpful in taking your prescribing and for auditing. Cons There are very few dislikes about the software, it would be nice if patients could request repeat prescription from the software. Reasons for choosing Semble Discussion with \[SENSITIVE CONTENT\] about what I was looking for convinced me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 22, 2022 Harjeev, thank you ever so much for the fantastic review! We are so very pleased to hear that you found Semble to be liberating and that you have managed to reduce your admin time by about 70%! We understand how essential it is to be able to manage appointments across multiple locations, automating confirmations emails & reminders and to have seamless lab integrations and we are happy to hear that you are now able to do all these things via Semble! With regards to allowing patients to request repeat prescriptions, we will get in touch with you about this as this is something which are indeed look at, so it would be great to get your feedback. In the meantime, please do feel free to get in touch with us (we love hearing from you) if you have any questions at all, or have a look at our Help Centre for any guidance: help.heydoc.co.uk Kind regards, Jessica Magri Head of Customer Success AD Alp d. Practice Manager Mental Health Care ### "Review of Semble" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2022 They provide a brilliant, easy to understand tech infrastructure. Pros I really like the ease of use of their software. It is easy to reschedule appointments and they have a great email notification system. Most importantly the line of communication has been amazing. I've been communicating with \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\]and they have both been exceptional in replying to my queries. I always receive a reply within 2 hours to my queries. Cons Hmm, I guess there are many features of it I do not really use but then again most of our operations are online so... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2022 Dear Alp, thank you very much for the lovely review! We are so very happy to hear that you are enjoying the customer assistance. The team works hard to make sure that we can help you as efficiently as possible! Yourself and your team are always very busy, so it is imperative that your practice management software is easy to use, we are very happy to hear that Semble meets this need for you! We are also pleased you hear that you especially love the email notification system and that it is so easy to reschedule appointments, two things which are so important in a fast paced clinic like your own. Please do feel free to get in touch with us (we love hearing from you) if you have any questions at all, or have a look at our Help Centre for any guidance: help.heydoc.co.uk Kind regards, Jessica Magri Head of Customer Success ST Sonia T. PA Medical Practice ### "Semble review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2022 It is much easier to keep clients up to date with their appointments (less DNA's). The Telemedicine option is very good and it doesn't require us to have a separate software for video consultation. Pros It is easy to use, functional and has a lot of options to customise it. The customer support it amazing, the best I have experienced. Cons It doesn't get updated when information are changed on XERO accounting software. However it does work the other way around i.e if invoice is paid on Semble it will update the XERO records. Reasons for choosing Semble Not applicable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 16, 2022 Thank you so much, Sonia for taking the time to write this for us! We are absolutely delighted to hear that the customer support you receive at Semble is the best you have ever experienced, we work hard to make sure that we are there to support you whenever you need us! We understand that the needs of our clinicians & medical secretaries differs from clinic to clinic and therefore strive to allow customisation as much as possible. I am very happy to hear that since using Semble you have experienced less patients not attending appointments due to the automated features Semble offers that work to improve your patient journey. In terms of Xero, a 2-way integration is definitely something we strive to achieve and will certainly get in touch with you about this. Please do feel free to get in touch with us (we love hearing from you) if you have any questions at all, or have a look at our Help Centre for any guidance: help.heydoc.co.uk Kind regards, Jessica Magri Head of Customer Success [View all Reviews](https://www.capterra.com/p/181314/Semble/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)