# Semble Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Semble Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more.

Source: https://www.capterra.com/p/181314/Semble/pricing

---

# 

 Semble Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Semble

## What is Semble?

Semble is the interoperable electronic health record (EHR) and practice management platform designed for healthcare providers of all sizes. Whether running a single practice or leading a multi-site group, Semble connects and orchestrates every stage of the patient journey, helping to streamline care without compromising clinical standards. Unlike legacy systems that constrain workflows, Semble is open and flexible, integrating seamlessly with preferred tools across diagnostics, billing, labs, CRM, HR and more. From individual consultants and GPs to large clinics and corporate healthcare providers, Semble empowers teams to deliver safer, faster and more personalised care. Already trusted by over 1,600 healthcare businesses across 80 specialties and relied on daily by more than 16,000 professionals, Semble is building a better foundation for modern healthcare: one that is open, connected and ready for the future.

## What is Semble used for?

[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/)

Top alternative

Featured

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

86%

Neutral

10%

Negative

5%

Starting price

£119

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Semble?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.semble.io/&name=Semble)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Semble

4.5 (21)

VS.

[4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting Price

£119

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (21)

Ease Of Use

4.5 (612)

Value For Money

4.4 (18)

Value For Money

4.3 (553)

Customer Service

4.6 (20)

Customer Service

4.2 (579)

## Semble alternatives

[4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (2,818)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/181314/Semble/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Patient Records Management

4.4 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Patient Scheduling

4.4 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Book and manage patient appointments and follow-ups

Medical Billing

4.1 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Patient Portal

3.8 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Online portal where patients can access information such as health records, treatment plants, etc.

Confirmations/Reminders

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Patient Intake

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Patients can register for appointments in advance online

Semble 119 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Manage the process of evaluating documents or requests submitted for approval

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Allow customers to cancel their subscription remotely.

Communicate using direct chat or messages within the system

Track the status of assets and whether they're checked in or out

Process of submitting and following up on claims with insurance companies

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Securely transfer, access, exchange, integrate or use data with different providers or systems

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Automatically generates E/M codes based on information collected during patient charting

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Manage product specific documents in a categorized order

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Reminders sent via email

Create and securely store digital patient records

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Public or private sharing of digital files such as documents, audio/video, images, and more

Plan, manage, and track the financial activities of an individual or organization

Intended for medical use such as diagnosis, treatment, and consultation

Store, manage and track all forms in a centralized location

Information, data and reports that are being tracked over time

Manage updates to member's immunization records and track individual allergies

Checking eligibility of patients for different insurance claims

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Receive lab results electronically

Laboratory test results

Manage billing and payments for a healthcare provider

Find and verify prescription medications by color, shape or imprint

Access to patient medication history data

Administer and track medication inventory, schedules, dosage, and side-effects

Communicate using messages within the system

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Manage and support multiple locations

Supports practices with multiple healthcare professionals

For practices with multiple providers

The ability to choose between different appointments in a selection.

Track and monitor patient no-show rates

Send personal messages to clients or attendees

Book meetings and appointments through a website or digital platform

Create new forms and/or use ready-made online form templates

Accept and process online payment transactions

Allows medical providers and/or customers to request previously filled prescriptions online

Track and organize online shifts

Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Questionnaire for clients to answer prior to attending appointments.

Enables medical providers and/or patients to electronically renew existing prescriptions

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Ability to record, store, update, and retrieve information

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

Plan availability and assign specific time slots for tasks and resources

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Meet with patients remotely

Provide integration with third-party telehealth applications

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Presenter can see and hear participants and vice versa

Connect with meeting participants remotely over video

Speaking to a doctor or healthcare professional using online video tools

Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets.

Monitor wait time and abandonment for incoming requests that have not been routed

Seamlessly integrates with 3rd party websites

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (21)

4.1

Based on 21 reviews

## Pricing

Value for money

4.4 (18)

Free Trial

Basic

£119.00

Flat Rate,Per Month

Value for money

4.4 (18)

4.4

Based on 18 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Stripe Terminal](https://www.capterra.com/p/10003763/Stripe-Terminal/)[

Medicall Billing Software](https://www.capterra.com/p/130624/Medicall-Billing-Software/)[

Heidi](https://www.capterra.com/p/10017474/Heidi/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (20)

4.6

Based on 20 reviews

## User reviews

Overall rating

4.5

Based on 21 reviews

Filter by rating

5(15)

4(3)

3(2)

2(0)

1(1)

Mentioned topic

Sorted by most recent

VC

Vicky C.

Psychiatrist.

Medical Practice

### "Finally something that actually works and benefits patients and clinicians in the healthcare landscape. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 21, 2026

Pros

Staff have been really supportive and flexible in helping us manage the uncertainties brought to our potential clinic by CQC delays and uncertainties. I have found the system intuitive and relatively easy to set up, especially since videos of how to do it were released. Staff are responsive, knowledgeable and friendly. The company clearly listen to customers.

Cons

Having to set it all up from scratch again when I stopped the contract following unexpected CQC barriers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ZH

Zamiel H.

Founder, Lead GP

Medical Practice

### "Great product for private GP services"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 22, 2025

Since initial contact with \[sensitive content hidden\] to finally going ahead with Semble, the experience has been easy and any technical issued I had/have were resolved quickly. I'm really happy with using Semble for a GP service EHR.

Pros

Having used Semble in another private GP clinic, I saw the benefit of its simple yet comprehensive and secure set up. Managing appointments, especially different types of appointments, is seamless and straightforward. Now I have my own online GP service, I have seen the benefits in online booking securely with pre-consultation forms easily accessible.

Cons

So far the experience has been positive. It would be nice to see more features for adding memberships and coupon systems in the future that work off the Stripe platform which natively already allows this.

Alternatives considered

[Cliniko](https://www.capterra.com/p/180878/Cliniko/)

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)

Reasons for choosing Semble

Very close between all EHR records. Ultimately, ease of use and online appointment booking system seemed the best to our team.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SY

Sam Y.

Surgeon

Medical Practice

### "Not suitable platform for a surgical practice. Beware of data loss in migration"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 7, 2025

For a busy surgical practice this platform is not fit for purpose. Shame as it could be so much more. However, the most disappointing aspect is the unwillingness of the Semble team to admit to / address the issues. Once such data loss had been identified they should have notified me immediately, rather than hide the issue. They could have also facilitated a transfer to a more appropriate provider, but instead they insisted that this was normal. I hope they use this as a learning opportunity and do better with future customers.

Pros

Web based platform and therefore can be accessed anywhere, however, there are a number of alternative providers these days who also offer the same, with a more comprehensive platform

Cons

1) Migration process not fit for purpose. They lost 4% of my data including thousands of patient data items and 347 of my financial invoices. They only admitted to this after I identified issues with my financial accounts comparing against my previous provider. No notification beforehand. They initially blamed the previous provider, then stated that such data loss is typical and showed no concern about this, which is remarkable 2) The platform is unable to reproduce simple items such as letter formats satisfactorily. There is also no ability to order a theatre list without staggering patient admission times, which is unacceptable.

Switched from

[DGL Practice Manager](https://www.capterra.com/p/147891/DGL-Practice-Manager/)

To move to an online platform. I regretted the switch nearly immediately as Semble were unable to recreate what I formerly had

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 7, 2025

Hi Sam, Thanks for taking the time to share your feedback. We’re truly sorry to hear about your experience and sincerely apologise for the distress this has caused. Your comments highlight issues that fall far short of the standards we strive to maintain. Please be assured that we take your concerns seriously and are actively looking into the circumstances in detail to understand what went wrong and how we can prevent this from happening again. We’re committed to learning from this and improving our processes. Thank you again for your review. We are determined to use this as a learning opportunity and hope to regain your trust in the future.

AK

Ameeta K.

Director

Hospital & Health Care

### "Fairly good product let down by non existent technical support"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

February 11, 2025

Has most features that we were looking for. Far from perfect. But the biggest let down is the non existent and very poor technical support who do not resolve even the minor issues for several weeks.

Pros

Good practice management software for patient database, clinic letters, invoices. Easy interface and fairly intuitive. Good integration with Healthcode and Semble pay and more recently with Heidi AI.

Cons

Slow to load. No place for hospital numbers. Forms not fully customisable. Data analytics clunky with the date range feature, which is really poor. Invoicing is very basic with poor features for inpatient invoicing. Lots of glitches with "code not recognised" when submitting to Healthcode for no apparent reason. Non existent technical support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BG

Benjamin G.

Private Practice Administrator

Medical Practice

### "Easy to Use, But Lacks Essential Features"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

April 2, 2024

It gets the job done, but lack of features means busy practices may find it quite tedious to manually do (and redo) too many tyhings.

Pros

Intuitive layout, easy to go between different tabs and functions.

Cons

Allocating payments against invoices is very tedious as there is no option for multiple payments. It also lacks an "automatic shortfall" feature, so part-paid invoices must been manually shared with manually entered messages. The new Data tab is also a lot more complex and difficult to use than the previous "Analytics" tab.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 29, 2024

Hi Benjamin, thank you for taking the time to leave us a review. Our platform has been designed to be the most intuitive and easy to use so we are glad to hear that you found it practical. We would love to get in touch with you about the features you would like to see improved. Our product team is always happy to hear from our clients' feedback to design and offer the best product possible. In the meantime, if you have any question on our Data and Analytics feature, please contact our CS team at support@semble.io! We would love to help you!

MM

Mary M.

Practice Manager

Medical Practice

### "The best patient management systems I've ever used!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 20, 2022

My experience with Semble has been really positive. It's ease of use and and adaptability make it one of the best patient management systems I've ever used.

Pros

Semble has a really modern user interface and is very intuitive and straightforward to use. It allows you to streamline processes which would otherwise be very time consuming. The customer support team are really responsive and knowledgeable.

Cons

There are some features which are not yet available, such as a effective recall system or automated post consultation emails. Although the product development team are very receptive to user feedback and feature requests.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 28, 2022

Dear Mary, thank you so much for the lovely review! We are so very happy to hear that Semble is the best patient management system you have ever used especially due to its modern user interface and ease of use! We are especially so happy to hear that you enjoy the customer support and that you feel that we are knowledgeable and responsive, we work hard to make sure that we respond to you in an effective and timely manner. Thank you for your kind words about the product team, they spend a lot of time conducting user feedback sessions and are always so excited to hear your thoughts and feedback so they can help to make the system even better and even more useful to you. Absolutely, we completely understand your need for the recall system and this is an imminent deployment which are very excited about! We will definitely get in touch to invovled yourself and your team in feedback sessions pre deployment! Please do feel free to get in touch with us (we love hearing from you) if you have any questions at all, or have a look at our Help Centre for any guidance: help.semble.io Kind regards, Jessica Magri Head of Customer Support

GH

Gareth H.

Private PA

Hospital & Health Care

### "\[SENSITIVE CONTENT\], Private Practice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 5, 2022

The support from Semble has been incredible and I am pleased to have \[SENSITIVE CONTENT\] on board who is always very quick, help and responsive to any queries, always on hand to help with any queries or provide direction. Overall very happy we made the switch

Pros

We have been able to advance our administration within our practice management by the use of the online booking system, the sharing of information to the patients via the patient portal. Both secretary and consultant now have visibility of the appointments and letters, which we never had before.

Cons

There could be improvements made, particularly for us is that we heavily rely on patient hospital numbers but this is not currently available in all reports from analytics and I have requested this as a feature. We do not have the ability to be able to email letters to GP as we do not have access to the NHS GP directory, with readily available contact emails.

Switched from

[Compucare](https://www.capterra.com/p/205825/Compucare/)

I left the organisation in my main role and became an independent private secretary and therefore lost the access to use the systems that the hospital were using

Alternatives considered

[DGL Practice Manager](https://www.capterra.com/p/147891/DGL-Practice-Manager/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 28, 2022

Hi Gareth, thank you so very much for the stellar review! We are so pleased to hear that are enjoying using the system and that the support you have received has been incredible! We are very pleased to hear that you have been able to advance your administration through the use of online booking, the secure sharing as well as the patient portal feature. Not to mention the letters and appointments features! Indeed, these are essential parts of a private clinic's workflow and we are so proud to be able to offer this functionality all under one roof here at Semble! With regards to the NHS GP Directory, I am so excited to inform you that this feature has already started launching, I will make sure to get in touch with the person you usually speak to so they can show you what has already been deployed and what is coming! In terms of reporting and analytics, we understand how important this is to you and this is indeed a large feature which we are currently scoping, indeed we know your requests and will certainly incorporate those into the research phase. In the meantime, please do feel free to get in touch with us (we love hearing from you) if you have any questions at all, or have a look at our Help Centre for any guidance: help.semble.io Kind regards, Jessica Magri Head of Customer Support

HR

Harjeev R.

Medical Director

Medical Practice

### "A national health screening company’s experience of Semble"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2022

Semble has reduced my medical admin time by about 70% and improved clinic efficiency considerably. There has been a measurable improvement in patient satisfaction from their experience in booking appointments to the prompt return in their results. I highly recommend this software to any private healthcare organisation.

Pros

Semble as a practice management software solution has been liberating as far has time management and patient service is concerned. I hub out of 5 locations in the UK. Managing appointments across all of these locations, sending confirmation emailed and appointment reminders was hugely time consuming. Having a live dashboard for appointments and sharing a link for your calendar with your corporate clients mean I do not have to spend anytime booking and confirming appointments. The lab link system with TDL has been a game changer, creating path forms, blood bottle labels saves time in clinic as you are not spending time infilling out forms in clinic and labelling bottles. The results return via the link and are there to share with your patient instantly rather then posting hard copies or scanning hard copies and emailing them as an attachment, the system takes care of it all. Repeat prescription system is also very helpful in taking your prescribing and for auditing.

Cons

There are very few dislikes about the software, it would be nice if patients could request repeat prescription from the software.

Reasons for choosing Semble

Discussion with \[SENSITIVE CONTENT\] about what I was looking for convinced me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 22, 2022

Harjeev, thank you ever so much for the fantastic review! We are so very pleased to hear that you found Semble to be liberating and that you have managed to reduce your admin time by about 70%! We understand how essential it is to be able to manage appointments across multiple locations, automating confirmations emails & reminders and to have seamless lab integrations and we are happy to hear that you are now able to do all these things via Semble! With regards to allowing patients to request repeat prescriptions, we will get in touch with you about this as this is something which are indeed look at, so it would be great to get your feedback. In the meantime, please do feel free to get in touch with us (we love hearing from you) if you have any questions at all, or have a look at our Help Centre for any guidance: help.heydoc.co.uk Kind regards, Jessica Magri Head of Customer Success

AD

Alp d.

Practice Manager

Mental Health Care

### "Review of Semble"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2022

They provide a brilliant, easy to understand tech infrastructure.

Pros

I really like the ease of use of their software. It is easy to reschedule appointments and they have a great email notification system. Most importantly the line of communication has been amazing. I've been communicating with \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\]and they have both been exceptional in replying to my queries. I always receive a reply within 2 hours to my queries.

Cons

Hmm, I guess there are many features of it I do not really use but then again most of our operations are online so...

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 28, 2022

Dear Alp, thank you very much for the lovely review! We are so very happy to hear that you are enjoying the customer assistance. The team works hard to make sure that we can help you as efficiently as possible! Yourself and your team are always very busy, so it is imperative that your practice management software is easy to use, we are very happy to hear that Semble meets this need for you! We are also pleased you hear that you especially love the email notification system and that it is so easy to reschedule appointments, two things which are so important in a fast paced clinic like your own. Please do feel free to get in touch with us (we love hearing from you) if you have any questions at all, or have a look at our Help Centre for any guidance: help.heydoc.co.uk Kind regards, Jessica Magri Head of Customer Success

ST

Sonia T.

PA

Medical Practice

### "Semble review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2022

It is much easier to keep clients up to date with their appointments (less DNA's). The Telemedicine option is very good and it doesn't require us to have a separate software for video consultation.

Pros

It is easy to use, functional and has a lot of options to customise it. The customer support it amazing, the best I have experienced.

Cons

It doesn't get updated when information are changed on XERO accounting software. However it does work the other way around i.e if invoice is paid on Semble it will update the XERO records.

Reasons for choosing Semble

Not applicable

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 16, 2022

Thank you so much, Sonia for taking the time to write this for us! We are absolutely delighted to hear that the customer support you receive at Semble is the best you have ever experienced, we work hard to make sure that we are there to support you whenever you need us! We understand that the needs of our clinicians & medical secretaries differs from clinic to clinic and therefore strive to allow customisation as much as possible. I am very happy to hear that since using Semble you have experienced less patients not attending appointments due to the automated features Semble offers that work to improve your patient journey. In terms of Xero, a 2-way integration is definitely something we strive to achieve and will certainly get in touch with you about this. Please do feel free to get in touch with us (we love hearing from you) if you have any questions at all, or have a look at our Help Centre for any guidance: help.heydoc.co.uk Kind regards, Jessica Magri Head of Customer Success

[View all Reviews](https://www.capterra.com/p/181314/Semble/reviews/)

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