--- title: "Shufti Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shufti Software - reviews, pricing plans, popular comparisons to other Identity Verification products and more." source_url: "https://www.capterra.com/p/181317/Shufti-Pro/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Shufti Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Shufti ## What is Shufti? Shufti verifies identities across 240+ countries and territories, covering 10,000+ document types in 150+ languages, including Arabic, Cyrillic, Japanese and Korean scripts. Document forensics checks whether the document is genuine. Biometric liveness confirms a real person is present. NFC verification reads the cryptographically signed chip in ePassports and national ID cards, which a forged document cannot reproduce. Electronic IDV runs docless checks against 4.29 billion identities in 85+ countries through 270+ authoritative sources, including BankID, Singpass and UAE Pass. All of it runs through one API and returns a single evidence package per verification, rather than four partial results from four vendors. That matters when a regulator asks who was verified and how. Verification is risk-tiered: low-risk customers clear in under 15 seconds, while high-risk profiles route automatically into enhanced due diligence. Every model is built in-house, with no aggregators behind it. ## What is Shufti used for? [KYC](https://www.capterra.com/kyc-software/)[Financial Fraud Detection](https://www.capterra.com/financial-fraud-detection-software/)[AML](https://www.capterra.com/aml-software/) Overall rating Based on 45 user reviews Reviews sentiment Positive 78% Neutral 18% Negative 4% Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shufti?[Manage this product listing](https://www.g2.com/products/shufti/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shufti 4.2 (45) VS. [### Persona](https://www.capterra.com/p/199701/Persona/) [4.9 (28)](https://www.capterra.com/p/199701/Persona/reviews/) Starting Price Contact vendor Starting Price $250 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (45) Ease Of Use 4.8 (28) Value For Money 3.9 (39) Value For Money 4.7 (27) Customer Service 4.0 (41) Customer Service 4.6 (28) ## Shufti alternatives Highest Rated [DigiGo](https://www.capterra.com/p/10043602/DigiGo/) [5.0 (10)](https://www.capterra.com/p/10043602/DigiGo/#reviews) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10043602/DigiGo/) [Entrust IDV](https://www.capterra.com/p/200047/Onfido/) [4.5 (31)](https://www.capterra.com/p/200047/Onfido/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/200047/Onfido/) [Zyphe](https://www.capterra.com/p/10034839/Zyphe/) [5.0 (2)](https://www.capterra.com/p/10034839/Zyphe/#reviews) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10034839/Zyphe/) [iCOMPASS](https://www.capterra.com/p/10037254/iCOMPASS/) [5.0 (3)](https://www.capterra.com/p/10037254/iCOMPASS/#reviews) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10037254/iCOMPASS/) [View all alternatives](https://www.capterra.com/p/181317/Shufti-Pro/alternatives/) ## FAQs about Shufti Overview ### Which roles and teams benefit most from Shufti? Shufti is most used by engineers, project managers, and operations staff who handle identity-verification workflows and need to support reliable customer onboarding. Directors, managing directors, consultants, and business owners use it to oversee compliance processes, while real estate agents and traders apply it when verifying clients before transactions. Answer based on 45 reviews Overview ### What company size and industries is Shufti built for? Shufti is built for every industry, region, and use case, with small businesses representing 93% of reviewers. Its most common reviewer industries are Construction and Automotive at 9% each, followed by Hospital & Health Care at 7%. KYC is the primary use case, cited by 56% of reviewers. Answer based on 45 reviews Features and Usability ### What are the key features of Shufti? Shufti offers identity verification tools such as AI Document Check, biometric face match, liveness detection, OCR, and address and age verification. It also includes AML Compliance, AML/PEP Screening, watch list checks, transaction monitoring, fraud detection, audit trail, reporting, API access, and mobile SDKs. Getting Started and Support ### What training and onboarding options does Shufti offer? Shufti provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual explanations for self-paced review. Getting Started and Support ### What customer support options does Shufti offer? Shufti provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support feedback points to a team that is ready to answer questions quickly, with users describing help as responsive and easy to reach when assistance is needed. Answer based on 1 reviews ## Features AI summary Based on 209 Identity Verification reviews Capterra data shows that buyers of AML software rank the following features as their top priorities: - **Identity Verification** (**71%** of reviewers rated this feature as critical) - **Data Verification** (**61%**) - **PEP Screening** (**66%**) Shufti supports all three features that reviewers rate most highly: **Identity Verification**, **Data Verification**, and **PEP Screening**. Together, these capabilities help businesses confirm customer identities, check the accuracy of submitted information, and screen for politically exposed persons, allowing teams to reduce compliance risk and make onboarding and monitoring more efficient. Identity Verification 4.2 (28) 67.86% of 28 reviewers that rated this feature as important or highly important Validating the identity of an individual or entity through verification of personal information or credentials PEP Screening 3.7 (13) 46.15% of 13 reviewers that rated this feature as important or highly important The process of conducting customer due diligence for any politically exposed person (PEP) Fraud Detection 4.1 (23) 73.91% of 23 reviewers that rated this feature as important or highly important Identify and prevent suspicious activity Compliance Management 3.8 (20) 55.00% of 20 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier AI/Machine Learning 3.9 (18) 55.56% of 18 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Address Validation 4.1 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Verifies and confirms the accuracy of an address Shufti 89 features ### All Features - Address Validation: Verifies and confirms the accuracy of an address - Age Verification: A way for institutions and businesses to check the age of their customers/clients. - AI Document Check: Performs automated document authentication using OCR and AI/ML. - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - AML Compliance: Anti-money laundering compliance helps businesses uncover suspicious financial activity - AML/PEP Screening: Integrates AML, PEP, and sanctions list screening into the identity verification process. - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Automatic Formatting: Automatically formats data in a predetermined way - Background Identification: Identify background objects/scenes within an image or video and label them for providing additional context - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Behavioral Analytics: Track and analyse user behavior within a system or network - Biometric Face Match: Conducts biometric face matching (selfie-to-ID verification). - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Blockchain Support: Supports access to crypto blockchains - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Decision Making: Makes informed choices based on available data and objectives - Deep Learning: Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data. - Deepfake Detection: Detecting fake images or videos generated using deep learning techniques and manipulated media - Document Forensics: Detects fraudulent or tampered documents through forensic analysis. - Document Management: Store, manage, and track all electronic documents in a centralized location - Duplicate Detection: Compare new data with existing records to detect duplicate entries - Encryption: Convert data into a code for security - Face Analysis: Assess and recognize unique features of the face and gender/age and then compare these features to a database of stored faces or images - Face Clustering: Finding unique faces in an unlabeled set of images to aid facial recognition - Face Detection: Detecting presence of faces within images or video streams, scanning the entire field of view for areas containing full or partial face - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - For Banking: Intended to be used by banks - For eCommerce: Intended to be used by online stores - Fraud Detection: Identify and prevent suspicious activity - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Global Coverage: Supports global identity document verification across multiple countries and regions. - Identity Verification: Validating the identity of an individual or entity through verification of personal information or credentials - Image Classification: Identifies and categorizes objects, patterns, or specific features within an image - Integration Options: Functionally facilitates biometrics utilizing an API, SDK, standalone application, or custom integration. - Intelligent Search: Retrieves search results using various capabilities, including AI, ML and NLP - Internal Fraud Monitoring: Monitoring employee behavior for suspicious activity to detect internal fraud - KYC Compliance: Verify the identity, suitability, and risks involved with maintaining a business relationship - Language Detection: Identify different languages - Liveness Detection: Securely detect whether a user is a fake representation or a live human being. - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Mobile Access: Access software remotely via mobile devices - Mobile SDK: Offers developers a mobile software development kit to seamlessly add biometric authentication into their applications. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics - Name Matching: The solution uses intelligent algorithms like fuzzy matching to identify potential risks. - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - PEP Screening: The process of conducting customer due diligence for any politically exposed person (PEP) - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Scoring: Assess and score risks using risk matrices - Scoring: Automatically calculate score after the assessment - SDKs: A set of software tools and programs used by developers to create applications for specific platforms - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Suspicious Activity: Display suspicious activity by period, risk type, person or organization. - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Onboarding: Guide new users to understand and become proficient in using a product or service - Video Conferencing: Connect with meeting participants remotely over video - Watch List: View and track activity related to an individual, transaction, etc. --- Get Advice We can help you find the software with the features you need. Features 3.9 (45) 3.9 Based on 45 reviews ## Pricing Value for money 3.9 (39) Free Trial Free Version Free Forever 10 verifications / month It includes: - Facial Biometrics - Document Verification Essentials https://shuftipro.com/pricing/ It includes: - Document Verification - Facial Biometrics - Individual AML Screening - KYB - Know Your Business - Biometric Face Authentication - Address verification - Age Verification - Email MFA - Due Diligence Forms - Fast ID Enterprise Request Pricing It includes: - Document Verification - Fast ID - Biometric Face Authentication - Docless Verification (eIDV) - Travel Rule - QES - Transaction Monitoring - VideoIdent - Phone MFA - e-Signature - Know Your Investor - Facial Biometrics - Age Verification - Address verification - User Risk Assessment - Consent Verification - Individual AML Screening - Email MFA - Due Diligence Forms - KYB - Know Your Business Value for money 3.9 (39) 3.9 Based on 39 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (41) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (41) 4.0 Based on 41 reviews ## User reviews Overall rating 4.2 Based on 45 reviews Filter by rating 5(20) 4(15) 3(8) 2(2) 1(0) Mentioned topic Sorted by most recent HK Heidi K. Nurse Hospital & Health Care ### "Fast, Reliable Identity Checks That Keep Improving" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 19, 2026 My experience with Shufti has been very positive. The speed of verification has improved significantly, and the process feels smoother than before. While there’s still room for small usability refinements, the current version is reliable, efficient, and clearly moving in the right direction. Pros Shufti has made identity checks noticeably faster, which improves the entire workflow and reduces waiting time. Cons Occasionally the interface feels a bit rigid, and some steps could be even more intuitive for first‑time users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Rustem L. Interior Design Alternative Medicine ### "ID verification " 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 July 20, 2025 Pros Security and quick , fast and easy it won’t go through till the time I provide my selfie to match the picture on my ID card Cons Can’t think if much it just that it might be really annoying or inconvenience when you don’t have the most updated photo on your ID card and your looks has changed Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Brian M. Owner Design ### "Genuine user." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 June 21, 2025 It accomplished the required tasks but felt like it was a bit much. There are other providers that don't make it feel this way. Pros Speed of use. It was able to complete the verification process in around a minute. There was no downtime. Cons The severity and intensity of the data requested. It felt like a breach of privacy and mildly invasive. Alternatives considered [SheerID](https://www.capterra.com/p/147803/SheerID/) Reasons for choosing Shufti Cheaper option. There were different packages. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JF John F. Retired Hospital & Health Care ### "Shufti review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 May 28, 2025 Good and simple. Really quite a good way of verifying the whole process. Would be better if one could write less Pros Easy to use and very straightforward with taking the required pictures. It really took no time at all Cons n/a. There wasn’t really anything difficult or problematic with the application. The only drawback is having to write so much Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WC Warren C. Consultant Marketing and Advertising ### "A quick review of a shakey app" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 27, 2025 It is not long and drawn out, however the popups do tend to get in the way. I had to switch to desktop mode on my phone just to proceed. Pros Nothing special to mention and yet at the end of it all, it seemed to be a good experience. I like the layout. Cons Too shakey, it needs to be more stable when moving the mobile device especially. The process is simple. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MA Mohsen A. Engineer Alternative Dispute Resolution ### "Quick and easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 May 21, 2025 Quick and easy to use compare to the others applications to very my identity and uploading evidence. Cons Abit take time to upload to use compare to the others applications to very my identity and uploading evidence. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Ahmad Naweed R. Engineer Banking ### "Lengthy verification " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 May 18, 2025 The general experience is not bad. If the above mentioned issues are solved there is room for improvement. Pros The fact that it accepts 3 types of documents is very good. For example first I wanted to verify with NID and it didn't work so I switched to passport and it was accepted. Cons First I wanted to verify with NID, even though the document was fully visible it was not accepted. Also the document verification process takes too long. And for the selfie the phone must be held too far. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WG Walter G. Proprietario Legal Services ### "Recensione Walter " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 May 13, 2025 Per me essendo alle prime armi con questo non posso dire altro Pros Veloce e dinamico ottima la grafica i colori e quanto sia stato redatto Cons Non posso dire che non mi sia piaciuto per me è ottimo e sicuramente valido Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AG Andreas G. Project manager Computer Software ### "Not recommended for spectacle wearers" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 2, 2025 I need to repeat the procedure twice, cause I have a problem with the instruction while taken off my glasses Pros Friendly speaking: It works somehow .. there are issues for persons wearing glasses Cons In the moment you're asking a person to take off the glasses, this person might have a problem to follow the instructions Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CB Chulumanco B. Shop Assistant Retail ### "Picture Capturing " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 25, 2025 It was frustrating when my images not being accepted but at last my video was. Pros I liked the fact that it gave me the option of recording by video. Cons I did not like the fact that it did not accept my images even though they were clear. Hence I opted for recording a video instead. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/181317/Shufti-Pro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Persona vs Shufti](https://www.capterra.com/compare/181317-199701/Shufti-Pro-vs-Persona)