--- title: "Exigo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Exigo Software - reviews, pricing plans, popular comparisons to other MLM products and more." source_url: "https://www.capterra.com/p/181321/Exigo/" page_type: "product" language: "en" --- # Exigo Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Exigo ## What is Exigo? Has technology become a distraction that prevents your Direct Selling company from focusing on your core business, products, and people? Exigo empowers you to Run your business with confidence, Know your business deeply, and Grow your teams and markets quickly through: Custom E-commerce: Protect your global brand, and increase speed to market without hidden costs of similar e-commerce giants. Fast, Effortless Scalability: Manage complex commissions, growing teams, and massive data volumes with 99.99% uptime guarantee. Solve Global Complexity: Guided market expansion and effortless regulatory adherence. Distributor Portal and Mobile App: Give your network the tools and data to succeed. Data-Driven Decisions: Gain actionable MLM insights with robust reporting & analytics. Customer-first Support: Our dedicated account managers ensure you get the most out of Exigo. Seamless Integrations: Connect Exigo to your existing providers for a unified workflow. ## What is Exigo used for? [MLM](https://www.capterra.com/mlm-software/)[Commission](https://www.capterra.com/commission-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price $5000 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Exigo?[Manage this product listing](https://www.g2.com/products/exigo-full-stack-platform/claim_requests/new?auto=true) ## Exigo Overview Updated September 2026 AI summary Exigo provides cloud-based MLM and commission management software for organizations of all sizes, offering features such as order management, tiered commissions, reporting, inventory control, and multi-country support. Its platform includes activity dashboards, real-time analytics, member accounts, and integrations with third-party systems, helping businesses manage distributor networks, payments, and multi-channel marketing operations efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Exigo 4.5 (20) VS. [4.8 (39)](https://www.capterra.com/p/170827/Cloud-MLM-Software/reviews/) Starting Price $5000 Flat Rate, Per Month Starting Price $750 One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (20) Ease Of Use 4.8 (39) Value For Money 4.3 (19) Value For Money 4.8 (38) Customer Service 4.3 (20) Customer Service 4.7 (39) ## Exigo alternatives Highest Rated [4.9 (44)](https://www.capterra.com/p/156687/Epixel-MLM/reviews/) Starting price $999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (31)](https://www.capterra.com/p/151853/IDSTC/reviews/) Starting price $995.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Infinite MLM Software](https://www.capterra.com/p/152185/Infinite-MLM-Software/) [4.6 (71)](https://www.capterra.com/p/152185/Infinite-MLM-Software/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152185/Infinite-MLM-Software/) [Integrated MLM Software](https://www.capterra.com/p/10021966/Integrated-MLM-Software/) [4.9 (17)](https://www.capterra.com/p/10021966/Integrated-MLM-Software/#reviews) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10021966/Integrated-MLM-Software/) [View all alternatives](https://www.capterra.com/p/181321/Exigo/alternatives/) ## FAQs about Exigo Overview ### Which roles and teams benefit most from Exigo? Exigo is most used by C-suite leaders, technology teams, and customer-facing operations in direct sales organizations. Executives use it to oversee growth, commissions, and business performance, while developers and IT leaders manage integrations and system reliability. Customer service, HR, and marketing teams rely on it to support distributors, onboard users, and maintain brand communications. Answer based on 20 reviews Overview ### What company size and industries is Exigo built for? Exigo is built for small businesses in direct selling and MLM, with 100% of reviewers from small companies and 35% in Health, Wellness and Fitness. It also serves Internet businesses at 15% and Nanotechnology firms at 10%, most often for MLM operations, which account for 53% of reviewer use cases. Answer based on 20 reviews Features and Usability ### What are the key features of Exigo? Exigo offers commission management features such as commission calculations, rules and conditions, overrides, scheduling, statements, flat and tiered commissions, split commissions, and compensation management. It also includes CRM, lead management, referral tracking, reporting and analytics, payments disbursement, eCommerce management, and integrations for accounting, APIs, and third-party systems. Integrations ### Which third-party tools and platforms does Exigo integrate with? Exigo integrates with Shopify and supports over 40 integrations across ecommerce, payments, shipping, support, and finance. Key platforms include AfterShip, Avalara, BigCommerce, BlueSnap, FedEx Ship Manager, Freshdesk Omni, Gorgias, Hyperwallet, Microsoft SharePoint, NetSuite, Nuvei, and PayPal Enterprise Payments. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Exigo offer? Exigo provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup with an instructor, webinars cover topics in a group format, and documentation offers written reference material for self-paced review and step-by-step guidance. Answer based on 2 reviews Getting Started and Support ### What customer support options does Exigo offer? Exigo offers Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. User feedback on support is unavailable here, so no reliable claims can be made about response speed, helpfulness, or common frustrations. The listed channels give users direct and self-service ways to seek help. Answer based on 3 reviews ## Features AI summary Based on 264 MLM reviews Capterra data shows that buyers of MLM software rank the following features as their top priorities: - **Order Management** (**34%** of reviewers rated this feature as critical) - **Reporting & Statistics** (**42%**) - **Tiered Commissions** (**54%**) Exigo supports all three features that reviewers identify as most important: **Order Management**, **Reporting & Statistics**, and **Tiered Commissions**. Together, these capabilities help businesses process orders accurately, track performance with clear data, and manage multi-level payout structures effectively, allowing teams to run daily operations with better visibility and control. Order Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Reporting & Statistics 4.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Tiered Commissions 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Increasing commission rates as employees surpass certain revenue targets Online Payments 4.7 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Accept and process online payment transactions Distributor Management 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Managing salespeople/distributors who sell products for direct sales companies Commission Management 4.8 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Tracking, calculating, and paying commissions and earnings to employees Exigo 66 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Commission Calculations: Calculate employees' commissions based on certain rules - Commission Calculator: Tool used to determine the commission amount to be paid out to each employee - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Commission Overrides: Adjust commission payment for special circumstances and override preset commission rules/conditions - Commission Rules/Conditions: Create and specify rules and conditions for commission calculations and payments - Commission Scheduling: Schedule date/time of commissions which will be paid out to employees (e.g. weekly, monthly, quarterly, etc. ) - Commission Statements: Periodic reports with commission payout details - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dispute Management: Investigate and resolve disputes/issues using workflow, audit trails, and other system tools - Distributor Management: Managing salespeople/distributors who sell products for direct sales companies - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Flat Commissions: Set amount of commission paid out for each sale regardless of product/service value - Forecasting: Form predictions based on past and present data/trends - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Member Accounts: Accounts held by members of an organization - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Country: Pay employees in multiple countries using correct currencies and correct tax deduction amounts - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Referral Tracking: Log and store the source of contacts/leads - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipping Management: Manage and track orders being shipped to customers - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Split Commissions: Commission structure shared between multiple sales reps involved in a sales transaction - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tiered Commissions: Increasing commission rates as employees surpass certain revenue targets - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Features 4.5 (20) 4.5 Based on 20 reviews ## Pricing Value for money 4.3 (19) Basic $5,000 Flat Rate,Per Month Value for money 4.3 (19) 4.3 Based on 19 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ Payoneer](https://www.capterra.com/p/187086/Payoneer/)[ AfterShip](https://www.capterra.com/p/178663/AfterShip/) ## Support, customer service and training options Customer Service 4.3 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (20) 4.3 Based on 20 reviews ## User reviews Overall rating 4.5 Based on 20 reviews Filter by rating 5(11) 4(8) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JM Jay M. Technology Officer Health, Wellness and Fitness ### "Great Product. Interesting Morals" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 April 26, 2024 Pros The product works exactly how we need. It allows for flexibility and deep functionality. We have used several prebuilt tools right out of the box. Cons There morals. We initially started with direct scale. When they bought it they have slowly killed it making it unusable until the switch is forced. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Adeel S. Development lead Health, Wellness and Fitness ### "Exigo platform from Development prespective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2024 Awesome, Exigo as platform has been remarkable. The ability to access and manipulate data through API gives end customer complete control. Commission engine teams is well versed in implementing any commission requirements. Customer service team is quick to jump on any urgent task and very helpful. They work with customer to understand their pain point and present with different alternative with their pros and cons. Pros Commission engine for it's robustness and configurability. Overall platform, for it's open interface through APIs. Cons Payment processor, when integrating with lesser known and custom solutions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GW George W. CEO Health, Wellness and Fitness ### "G. W. Exigo review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 24, 2024 Solid. It was more expensive than we expected or were bid... but the platform is key to our future because of scaleability Pros Solid payout platform. Their compensation team is amazing! Cons Web team. We struggled to get things right with the web team. Switched from [Canva](https://www.capterra.com/p/168956/Canva/) We could grow with Exigo. Their experience in this space was incredibly helpful. By the way, the previous question about the switch is flawed. It does not allow me to respond properly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Donnelle C. Lead Developer Health, Wellness and Fitness ### "Adequate, expandable, reliable" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 23, 2024 I suspect they would be a better fit for a company just starting out, rather than one with an existing complex set of rules that don't \*quite\* fit their model. Pros Exigo is always willing to tackle a customisation or a problem. You can get access to high-level staff if things are bogged down or unclear, and there is a core of long-term, very knowledgeable tech people. If you get one of those people on your tickets, you'll have a good experience. They have good up time. Cons While they'll tackle any problem, it comes at a price. They are quick to promise, but prone to under-deliver. Since their core tech base moved countries, there are some challenges with communication, and tickets are often misunderstood. Documentation is thin on the ground. We have some timezone challenges that can make turnaround quite slow. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jake B. Director of Technology Information Technology and Services ### "Exigo as a Developer" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 April 23, 2024 Great I have been generally happy working with the platform for many years. Pros Near unlimited customization is a two edged sword. There are lots of features out of the box but no software provider can give everything and no two companies will use it exactly the same. The depth to which the Exigo platform can be extended and adjusted is extremely valuable for allowing it to cater to just about any organizational need. However that also means that a lot of customizations will need to be built and maintained. The system is very flexible but one has to be prepared for time and energy it will take to create custom solutions. Cons I would like it if system wide updates and improvements or adjustments were more publicly announced and actually in two flavors. -General System -Developer Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BI Brian I. President Construction ### "Exigo for Pulsar " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2024 \[sensitive content hidden\] always goes above and beyond to help us Pros commissions & accepting payments work very well for us Cons Its a lot to learn the back end and we only have one person that works on it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rylee S. Technical Product Manager Arts and Crafts ### "Love exigo" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 April 18, 2024 Pros Ease of use, website loads quickly, Cons Time it takes for some tickets to be answered or resolved Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jose G. Head of Content Marketing and Advertising ### "DirectScale is ahead of the game" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2022 The longer we work with DirectScale, the better our cooperation (and the software) gets! DirectScale is a perfect partner for modern, data-driven companies. It grows with you and allows you to scale like any other platform on the market these days. Pros Several features make DirectScale stand out. The most critical is their direct-selling business intelligence and AI analytics, perfect for data-driven companies like us. Their commission modeling allows us to forecast the impact of any changes in our promotions and commissions before committing them. They also never charge us for talking to their customer service, which is impressive. Cons DirectScale is packed with many comprehensive features, so it initially feels overwhelming – especially if you are a newbie. But as you get more familiar with it, you will love how much you can do without calling an IT guy. The initial price point might be a little higher, but its reporting and BI features have helped us increase revenue which offsets the cost. Moreover, their customer service is free of charge, and you don’t have to pay for ticket resolutions, making it cheaper than industry giants. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Ashley H. Content Creation/Marketing Health, Wellness and Fitness ### "Very user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2022 Pros I joined the Neumi team just as they took off, so that means that there wasn't any time for training. I was able to hop into my role and figure out DirectScale on my own because it's so easy to use. I'm sure there are many functions that I haven't learned about yet, but I am very happy with my experiences these last 9 months. Cons (Probably exists--I haven't looked into it yet) I would love if there was a super easy way to preview changes that I make in the back office, so that I can know for sure what the field is seeing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Ryan S. Vice President Nanotechnology ### "Literally Saved our Business " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2022 Best software we could’ve ever asked for… we went with a different software for the first month of our company launch, and it almost ruined us. Direct scale came in and saved the day Pros It has every feature you need to run an MLM. I’m not a tech person, we don’t have an IT team, and this software is so simple, we don’t need an IT team. They’ve saved us so much money and stress. Cons Honestly - it’s perfect. I love everything about this platform. Switched from [Epixel MLM](https://www.capterra.com/p/156687/Epixel-MLM/) Epixel was terrible. They made it seem like they could do everything, but they couldn’t do anything… they almost tanked our company. But direct scale saved the day. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/181321/Exigo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.