# ScalePEO  Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ScalePEO  Software - reviews, pricing plans, popular comparisons to other Human Resources products and more.

Source: https://www.capterra.com/p/181330/ScalePEO

---

# 

 ScalePEO Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ScalePEO

## What is ScalePEO ?

At ScalePEO we think running a business is hard enough without the added burden of HR. Our cloud-based HR tools help employers stay compliant, save them time previously spent on redundant, back-office tasks and it's fully integrated with Payroll and Benefits. Employees enjoy user-friendly onboarding, benefit plan comparison and enrollment, and quick, easy access to their individual payroll, PTO, and benefits information.

## What is ScalePEO used for?

[Human Resources](https://www.capterra.com/human-resource-software/)[Payroll](https://www.capterra.com/payroll-software/)[Benefits Administration](https://www.capterra.com/benefits-administration-software/)

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$78

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ScalePEO ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.scalepeo.com&name=ScalePEO )

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ScalePEO

4.3 (11)

VS.

[4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

$78

per user, per month

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (11)

Ease Of Use

4.8 (4,263)

Value For Money

4.3 (8)

Value For Money

4.7 (3,915)

Customer Service

4.4 (9)

Customer Service

4.7 (4,017)

## ScalePEO alternatives

Highest Rated

[4.9 (4,600)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

[4.8 (3,625)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

Starting price

$17.00

Per User, Per Month

[4.6 (4,190)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/181330/ScalePEO/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Compliance Management

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Customizable Templates

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Deduction Management

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Determine what amounts employees should contribute towards their benefits from each paycheck

Employee Database

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

HSA/FSA Administration

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Set up and manage health savings and flexible spending accounts for your employees

Online Benefits Enrollment

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Select benefits and provide information needed to participate in a benefit via an online portal

ScalePEO 40 features

Track 401(k) participant contributions and employer match

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Delegate benefits administration to third party vendors

Record employee's benefit plans and selections throughout career progression

Track and manage schedules and meetings via an integrated calendar

Print paychecks issued to confirm payment of wages or salary

Manage mandated benefit continuation for employees who no longer work for the company for a limited time period

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track and manage adherence to policies for any service, product, process, or supplier

Pre-designed layouts that can be customized to match preferences and requirements

Determine what amounts employees should contribute towards their benefits from each paycheck

Digitally deposit correct payroll amounts into individual employee's bank accounts

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

Electronic storage of staff/employee contact information and job status in a centralized repository

Process of familiarizing new employees with the company, their position, and responsibilities

Centralized storage for employee data, records, and performance metrics

Track employee time off under the family and medical leave act (FMLA)

Set up and manage health insurance benefits for employees

Set up and manage health savings and flexible spending accounts for your employees

Facilitate training materials that help employees grow and progress in their positions

Pay employees in multiple states with correct tax deduction amounts in each

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Select benefits and provide information needed to participate in a benefit via an online portal

Manage employee salary processes, data, taxes, and records administration efficiently

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

View and track pertinent metrics to find patterns and gain insights from data

Set up and manage retirement benefits for your employees

Online portal through which end users can access the system, manage tasks, or obtain information

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Track employee/learner's progression through training programs

Request, track, and manage time off requests and vacation time

Automatically create and distribute W-2/1099 tax forms to employees.

Automatically subtract garnishments from wages

Get Advice

We can help you find the software with the features you need.

Features

4.3 (11)

4.3

Based on 11 reviews

## Pricing

Value for money

4.3 (8)

Basic

$78.00

Value for money

4.3 (8)

4.3

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (9)

4.4

Based on 9 reviews

## User reviews

Overall rating

4.3

Based on 11 reviews

Filter by rating

5(6)

4(4)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

DH

Dani H.

HR Liason and Bookkeeper

Hospital & Health Care

### "Be prepared to be your own expert at payroll and HR because their employees aren't properly trained."

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 13, 2025

ScalePEO promised a lot but never followed through. Their rates skyrocketed after the first year, the HR services provided incorrect information for state laws and were so overwhelmed they didn't have time to properly assist with the services they provided taking 6 months to update an existing employee handbook only for us to discover it wasn't state compliant, the improperly took state and federal taxes out of employee paychecks, and they took more than the federal limits out for both IRAs and FSAs of multiple employees' paychecks. I do not know how they are still in business.

Pros

The only thing positive I can say about ScalePEO is some of their employees are nice.

Cons

They did not process federal or state taxes correctly.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Promised more services for a competitive price.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

Jeremy T.

CFO

Hospital & Health Care

### "ScalePEO Has Delivered"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 9, 2019

This is only our 3rd payroll with Scale to date, but we are extremely pleased so far. The onboarding process went on without a hitch. We switched from weekly payroll to biweekly payroll and I was afraid of employee backlash, but we did not receive any. I think employees are real pleased with the access to their payroll and benefit information. We were able to pass on much of the savings on to the employees which essentially served as a midyear raise for many of them.

Pros

We did back to back conversions and converting to Scale was a much smoother process than the first. The support was phenomenal and the accuracy was on point. I like that I can get them on the phone immediately if I so choose.

Cons

The one drawback with this software, if you want to call it that, is that there is the additional step of performing a review after you have submitted payroll. It isn't that much of a drawback-- just today I caught an input error of mine doing such a review so it does serve a purpose.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

We were with Wells Fargo's payroll and converted over to RUN powered by ADP based upon a contractual relationship they had. We then were approached by HROi (Paychex) and Total Source (ADP) and were planning on making the switch to Total Source to change to a PEO to essentially upgrade from RUN.

Alternatives considered

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

Reasons for choosing ScalePEO

We chose Scale after doing demos with both Scale and Total Source and building cost/benefit spreadsheets comparing the two. While Total Source was perhaps more robust and had more bells and whistles, Scale came back with better insurance rates for our employees through Aetna. That was one of the biggest factors. The next biggest factor was that we were able to keep our relationship with our insurance broker which we would not have been able to do with Total Source.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Bleu B.

General Manager

Hospitality

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 7, 2019

Consolidated a number of existing benefits into single solution Access to better medical coverage along with reduction in premiums greatly enhancing the employee benefit.

Pros

web based easy and intutitive employee interface

Cons

Admin portal not nearly as polished as employee interface Admin, employee, HR are all separate websites

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NB

Nikolai B.

Account Executive

Insurance

### "ScalePEO"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 4, 2019

Pros

Large Group Plans and Underwriting for Small Groups Robust Benefits Administration Platform

Cons

Confusion over what size employers are eligible.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Marion S.

agent

Insurance

### "Scale PEO a bonus"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 26, 2019

Pros

Easy to use and follow along. It's not designed for only those who are software experts.

Cons

There was nothing that jumped out so far. I think it is a great tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HH

Hugh H.

Employee Benefits

Insurance

### "Benefit Broker's Perspective"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 26, 2019

This has been a learning curve, understanding the ins and outs of a PEO. But our rep has been so very helpful. Scale upgrades our offerings and level of service to clients, so now we have what previously we only competed against.

Pros

We get quotes very quickly. And usually they are extremely competitive.

Cons

Once we adapted to providing all the data required, this has actually gone quite smoothly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JF

Justin F.

Broker

Insurance

### ""Outside the box" solution for small and mid-size companies"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2019

Relationships are crucial and the customer service ScalePEO provides is top-tier and people first. Overall the software solution and platform combined with a real and tangle human element make ScalePEO easy to overwhelmingly recommend.

Pros

A single platform for payroll, benefits, HR, reporting, compliance, and peace of mind.

Cons

ScalePEO is not a "one size fits all" solution for all businesses and does take more front-end work to ensure it is a good fit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Christine B.

Partner-Office Manager

Insurance

### "C Barker PEOScale "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2019

ScalePEO is a very good option for employers that don't want to worry about the complexity of HR , reduce their liability, streamline the payroll and reporting and also getting very competitive health proposal.

Pros

This software is very simple and easy to use. I can express my opinion.

Cons

I don't think there are anything that I don't like with this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Stephen R.

President

Insurance

### "Broker friendly PEO and more!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 26, 2019

Pros

We have proposed ScalePEO on a number of occasions to our clients. The proposal packet and the presentation from ScalePEO is first-rate. They make it easy to understand and the employer can see the value in combining HR and payroll. As a broker however, this PEO is excellent to work with because they include you as a partner rather than an outsider.

Cons

Although we have proposed ScalePEO to a number of prospects we have yet to experience their software. If the software is anything like their sales presentation I would think that the on boarding process and customer service would be excellent.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GH

Greggor H.

Benefits Consultant

Insurance

### "Buy-In Beyond Medical Premiums"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 26, 2019

Pros

The software provides HR tools and resources that many of our clients outsource elsewhere. If the client buys into Scale as a service beyond a way to access certain medical plans/premiums then they will buy to the product for a long time.

Cons

The challenge with Scale is that we need to have the clients buy in on the product outside of the medical premiums. Once in the Scale system they will be hooked (hard to leave due to number of services tied in) and if the renewals are bad on the medical premiums then its a huge shift to move elsewhere.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/181330/ScalePEO/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)