--- title: "ScalePEO Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ScalePEO Software - reviews, pricing plans, popular comparisons to other Onboarding products and more." source_url: "https://www.capterra.com/p/181330/ScalePEO/" page_type: "product" language: "en" --- # ScalePEO Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ScalePEO ## What is ScalePEO ? At ScalePEO we think running a business is hard enough without the added administrative burden. Our best-in-class human capital management solutions help small and midsized organizations say goodbye to the countless hours previously spent on redundant, back-office tasks. Our user-friendly, cloud-based solutions for Payroll, Benefits, HR, Workers' Comp and Compliance free up your time and energy so that you can get back to what is most important-- a thriving business. ## What is ScalePEO used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Payroll](https://www.capterra.com/payroll-software/)[Benefits Administration](https://www.capterra.com/benefits-administration-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $78 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ScalePEO ?[Manage this product listing](https://www.g2.com/products/scalepeo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ScalePEO 4.3 (11) VS. [4.9 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price $78 per user, per month Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (11) Ease Of Use 4.8 (4,312) Value For Money 4.3 (8) Value For Money 4.7 (3,960) Customer Service 4.4 (9) Customer Service 4.7 (4,061) ## ScalePEO alternatives Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/181330/ScalePEO/alternatives/) ## FAQs about ScalePEO Overview ### Which roles and teams benefit most from ScalePEO ? ScalePEO is most used by business owners, executives, and office leaders who need streamlined payroll, benefits, and HR administration without building large internal teams. HR, benefits, and finance professionals rely on it to manage employee support, compliance coordination, cost oversight, and day-to-day workforce operations more efficiently. Answer based on 11 reviews Overview ### What company size and specific industries is ScalePEO built for? ScalePEO is designed for small to medium-sized businesses with 20 to 1,000 employees. It is aimed at organizations that need cloud-based support for payroll, benefits, HR, workers' compensation, and compliance, rather than a specific industry or sector. Features and Usability ### What are the key features of ScalePEO ? ScalePEO offers payroll management, payroll reporting, direct deposit, check printing, and W-2 preparation, along with benefits administration outsourcing and online benefits enrollment. It also includes employee onboarding, offboarding, document management, access controls/permissions, compliance management, time tracking, time off management, and retirement plan tracking. Getting Started and Support ### What training and onboarding options does ScalePEO offer? ScalePEO provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup, webinars can cover product topics in a group setting, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does ScalePEO offer? ScalePEO provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support experiences cannot be summarized from reviewer feedback here, so the listed channels are the only confirmed ways users can seek help with account questions, setup, and troubleshooting. ## Features AI summary Based on 14,676 Onboarding reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) ScalePEO includes **Payroll Management** and **Employee Database**, so teams can handle pay processing accurately and keep employee records organized in one place. However, it does not include **HR Management**. Instead, the product offers **Time & Attendance** (**48%**), which gives businesses a way to track work hours and attendance data alongside payroll information, helping teams maintain accurate records and support day-to-day workforce administration. Employee Database 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Compliance Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Customizable Templates 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Deduction Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Determine what amounts employees should contribute towards their benefits from each paycheck HSA/FSA Administration 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set up and manage health savings and flexible spending accounts for your employees Online Benefits Enrollment 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Select benefits and provide information needed to participate in a benefit via an online portal ScalePEO 41 features ### All Features - 401(k) Tracking: Track 401(k) participant contributions and employer match - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Benefits Administration Outsourcing: Delegate benefits administration to third party vendors - Benefits Management: Record employee's benefit plans and selections throughout career progression - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Check Printing: Print paychecks issued to confirm payment of wages or salary - COBRA Administration: Manage mandated benefit continuation for employees who no longer work for the company for a limited time period - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Deduction Management: Determine what amounts employees should contribute towards their benefits from each paycheck - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Employee Benefits Administration: Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Profiles: Centralized storage for employee data, records, and performance metrics - FMLA Administration: Track employee time off under the family and medical leave act (FMLA) - Health Insurance Administration: Set up and manage health insurance benefits for employees - HSA/FSA Administration: Set up and manage health savings and flexible spending accounts for your employees - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retirement Plan Management: Set up and manage retirement benefits for your employees - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Training Management: Track employee/learner's progression through training programs - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - W-2 Preparation: Automatically create and distribute W-2/1099 tax forms to employees. - Wage Garnishment: Automatically subtract garnishments from wages --- Get Advice We can help you find the software with the features you need. Features 4.3 (11) 4.3 Based on 11 reviews ## Pricing Value for money 4.3 (8) Basic $78.00 Value for money 4.3 (8) 4.3 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (9) 4.4 Based on 9 reviews ## User reviews Overall rating 4.3 Based on 11 reviews Filter by rating 5(6) 4(4) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent DH Dani H. HR Liason and Bookkeeper Hospital & Health Care ### "Be prepared to be your own expert at payroll and HR because their employees aren't properly trained." 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 13, 2025 ScalePEO promised a lot but never followed through. Their rates skyrocketed after the first year, the HR services provided incorrect information for state laws and were so overwhelmed they didn't have time to properly assist with the services they provided taking 6 months to update an existing employee handbook only for us to discover it wasn't state compliant, the improperly took state and federal taxes out of employee paychecks, and they took more than the federal limits out for both IRAs and FSAs of multiple employees' paychecks. I do not know how they are still in business. Pros The only thing positive I can say about ScalePEO is some of their employees are nice. Cons They did not process federal or state taxes correctly. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Promised more services for a competitive price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT Jeremy T. CFO Hospital & Health Care ### "ScalePEO Has Delivered" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 9, 2019 This is only our 3rd payroll with Scale to date, but we are extremely pleased so far. The onboarding process went on without a hitch. We switched from weekly payroll to biweekly payroll and I was afraid of employee backlash, but we did not receive any. I think employees are real pleased with the access to their payroll and benefit information. We were able to pass on much of the savings on to the employees which essentially served as a midyear raise for many of them. Pros We did back to back conversions and converting to Scale was a much smoother process than the first. The support was phenomenal and the accuracy was on point. I like that I can get them on the phone immediately if I so choose. Cons The one drawback with this software, if you want to call it that, is that there is the additional step of performing a review after you have submitted payroll. It isn't that much of a drawback-- just today I caught an input error of mine doing such a review so it does serve a purpose. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) We were with Wells Fargo's payroll and converted over to RUN powered by ADP based upon a contractual relationship they had. We then were approached by HROi (Paychex) and Total Source (ADP) and were planning on making the switch to Total Source to change to a PEO to essentially upgrade from RUN. Alternatives considered [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Reasons for choosing ScalePEO We chose Scale after doing demos with both Scale and Total Source and building cost/benefit spreadsheets comparing the two. While Total Source was perhaps more robust and had more bells and whistles, Scale came back with better insurance rates for our employees through Aetna. That was one of the biggest factors. The next biggest factor was that we were able to keep our relationship with our insurance broker which we would not have been able to do with Total Source. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bleu B. General Manager Hospitality ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2019 Consolidated a number of existing benefits into single solution Access to better medical coverage along with reduction in premiums greatly enhancing the employee benefit. Pros web based easy and intutitive employee interface Cons Admin portal not nearly as polished as employee interface Admin, employee, HR are all separate websites Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nikolai B. Account Executive Insurance ### "ScalePEO" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 4, 2019 Pros Large Group Plans and Underwriting for Small Groups Robust Benefits Administration Platform Cons Confusion over what size employers are eligible. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Marion S. agent Insurance ### "Scale PEO a bonus" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 26, 2019 Pros Easy to use and follow along. It's not designed for only those who are software experts. Cons There was nothing that jumped out so far. I think it is a great tool. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HH Hugh H. Employee Benefits Insurance ### "Benefit Broker's Perspective" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 26, 2019 This has been a learning curve, understanding the ins and outs of a PEO. But our rep has been so very helpful. Scale upgrades our offerings and level of service to clients, so now we have what previously we only competed against. Pros We get quotes very quickly. And usually they are extremely competitive. Cons Once we adapted to providing all the data required, this has actually gone quite smoothly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JF Justin F. Broker Insurance ### ""Outside the box" solution for small and mid-size companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2019 Relationships are crucial and the customer service ScalePEO provides is top-tier and people first. Overall the software solution and platform combined with a real and tangle human element make ScalePEO easy to overwhelmingly recommend. Pros A single platform for payroll, benefits, HR, reporting, compliance, and peace of mind. Cons ScalePEO is not a "one size fits all" solution for all businesses and does take more front-end work to ensure it is a good fit. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CB Christine B. Partner-Office Manager Insurance ### "C Barker PEOScale " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2019 ScalePEO is a very good option for employers that don't want to worry about the complexity of HR , reduce their liability, streamline the payroll and reporting and also getting very competitive health proposal. Pros This software is very simple and easy to use. I can express my opinion. Cons I don't think there are anything that I don't like with this software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SR Stephen R. President Insurance ### "Broker friendly PEO and more!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 26, 2019 Pros We have proposed ScalePEO on a number of occasions to our clients. The proposal packet and the presentation from ScalePEO is first-rate. They make it easy to understand and the employer can see the value in combining HR and payroll. As a broker however, this PEO is excellent to work with because they include you as a partner rather than an outsider. Cons Although we have proposed ScalePEO to a number of prospects we have yet to experience their software. If the software is anything like their sales presentation I would think that the on boarding process and customer service would be excellent. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GH Greggor H. Benefits Consultant Insurance ### "Buy-In Beyond Medical Premiums" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 26, 2019 Pros The software provides HR tools and resources that many of our clients outsource elsewhere. If the client buys into Scale as a service beyond a way to access certain medical plans/premiums then they will buy to the product for a long time. Cons The challenge with Scale is that we need to have the clients buy in on the product outside of the medical premiums. Once in the Scale system they will be hooked (hard to leave due to number of services tied in) and if the renewals are bad on the medical premiums then its a huge shift to move elsewhere. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/181330/ScalePEO/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.