# Sitecore CDP Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sitecore CDP Software - reviews, pricing plans, popular comparisons to other Personalization products and more.

Source: https://www.capterra.com/p/181331/OneView

---

# 

 Sitecore CDP Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Sitecore CDP

## What is Sitecore CDP?

Boxever is a personalisation platform that uses data and AI to help the worlds biggest brands make every customer interaction smarter. We work with the likes of Emirates, Viva Air Group and Allied Irish Bank to deliver game-changing customer experience. We do all this in two ways. Firstly, we bring together data from all the channels, tools and databases across their business to build rich and accurate profiles of their customers. Then we use AI to interpret that data and automate decisions

## What is Sitecore CDP used for?

[Personalization](https://www.capterra.com/personalization-software/)[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sitecore CDP?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sitecore.com/&name=Sitecore CDP)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sitecore CDP

4.0 (1)

VS.

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting Price

Contact vendor

Starting Price

$16

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.6 (282)

Value For Money

0.0 (0)

Value For Money

4.5 (166)

Customer Service

4.0 (1)

Customer Service

4.6 (213)

## Sitecore CDP alternatives

[4.1 (317)](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/)

Starting price

Contact vendor for pricing

[4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Starting price

$19.00

Per User, Per Month

[4.4 (59)](https://www.capterra.com/p/155737/CleverTap/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/)

[5.0 (282)](https://www.capterra.com/p/168153/ContactPigeon/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/168153/ContactPigeon/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Abandoned Cart Saver

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout

A/B Testing

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Behavioral Targeting

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Display advertising and marketing messages to users based on their browsing history and preferences

Recommendations

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Website Personalization

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Customize website features

Account Based Marketing

Provide personalized marketing content

Sitecore CDP 11 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout

Provide personalized marketing content

Application programming interface that allows for integration with other systems/databases

Display advertising and marketing messages to users based on their browsing history and preferences

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Combining data from different sources and providing a unified view

Adjust communications based on previous interactions or personal preferences

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Customize website features

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
not available

## Support, customer service and training options

Customer Service

4.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (1)

4.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JK

Janina K.

Digital Marketing Lead

Hospital & Health Care

### "Quality CDP w/ease of use "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 23, 2022

Good customer data platform that allows for customer segmentation that can take campaigns to a more targeted level.

Pros

Easy to implement customer data platform that features a clean UI and helps make segmentation for future campaigns easier. The software is easy to add to websites. It also offer auto generated segmentations and the ability to customize.

Cons

The testing and reporting features could be more robust. Also the CDP isn't a full integration with other sitecore products.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)