--- title: "FeedbackWhiz Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FeedbackWhiz Software - reviews, pricing plans, popular comparisons to other Order Management products and more." source_url: "https://www.capterra.com/p/181337/FeedbackWhiz/" page_type: "product" language: "en" --- # FeedbackWhiz Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FeedbackWhiz ## What is FeedbackWhiz? We help Amazon sellers monitor, manage, and automate emails, product reviews, orders, and feedback. Build professional email templates using buttons, gifs, and emojis. A/B test subject lines and view open rate analytics. Send or exclude emails based on triggers such as refunds, shipment, delivery, and feedback. Instant notifications when reviews are posted. Monitor all product reviews and listings; and get alerts when reviews, hijackers, buy-box loss, and listing changes occur. ## What is FeedbackWhiz used for? [Review Management](https://www.capterra.com/review-management-software/)[Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19.99 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FeedbackWhiz?[Manage this product listing](https://www.g2.com/products/feedbackwhiz/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FeedbackWhiz 4.5 (4) VS. [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $19.99 Per Feature, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (4) Ease Of Use 4.6 (1,446) Value For Money 4.8 (4) Value For Money 4.4 (1,249) Customer Service 4.3 (3) Customer Service 4.6 (1,399) ## FeedbackWhiz alternatives [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (127)](https://www.capterra.com/p/207701/Hibu/reviews/) Starting price $449.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars ## FAQs about FeedbackWhiz Overview ### What company size and specific industries is FeedbackWhiz built for? FeedbackWhiz is designed for Amazon sellers and merchants operating on Amazon marketplaces that need to request more product reviews and feedback through automated email campaigns. It is a fit for e-commerce businesses of varying sizes that sell on Amazon across multiple marketplaces. Features and Usability ### What are the key features of FeedbackWhiz? FeedbackWhiz offers campaign management, a dashboard, and feedback management for organizing outreach and tracking results. It also includes monitoring, review monitoring, review notifications, and review requests for managing customer reviews, plus negative feedback management and sentiment analysis for identifying and responding to customer sentiment. Getting Started and Support ### What training and onboarding options does FeedbackWhiz offer? FeedbackWhiz provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars cover product topics in a group format, and documentation offers written reference material for self-paced learning and feature lookups. Getting Started and Support ### What customer support options does FeedbackWhiz offer? FeedbackWhiz provides chat support. It gives users a direct way to ask questions and get help inside the product. No reviewer feedback about support experience is available here, so the support quality, response speed, and helpfulness cannot be described from user comments. ## Features AI summary Based on 2,212 Order Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) FeedbackWhiz supports all three features reviewers consider most important: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, manage incoming feedback in one place, and keep track of brand sentiment across channels, allowing teams to respond faster and improve the customer experience. Review Request 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Review Monitoring 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Negative Feedback Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Review Notification 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Notifies a business when a review is left Campaign Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Dashboard 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics FeedbackWhiz 9 features ### All Features - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Negative Feedback Management: Identify, track, and respond to negative feedback - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.8 (4) Free Trial Free Version Basic $19.99 Per Feature,Per Month Value for money 4.8 (4) 4.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.5 Based on 4 reviews Filter by rating 5(3) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent GU Gonzalo U. Administrativo Textiles ### "Just what I needed" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 3, 2023 easy to understand and once you know how to make it work, you get a lot out of it. Pros Just what I needed. Once you get used to it, it's very difficult to stop using it. Cons too many options for an amateur. Maybe they should put different user levels Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SZ Silvia Z. Licenciada Sports ### "Como y Practico" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 3, 2023 Satisfactoria, repetiria sin duda Pros La calidad precio del sistema, y la facilidad de uso del mismo Cons La interfaz inicial, la configuracion. Es algo tediosa al principio pero luego, genial! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Raquel M. Comercial Apparel & Fashion ### "Importante para la reputación de mi tienda amazon" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 3, 2023 Me gusta haber empezado a ver más comentarios en mis articulos en venta. Pros Creo que es una buena herramienta para los vendedores de amazon. Muy fácil de utilizar e intuitivo. Cons Creo que es una herramienta que hay que probar, no le veo nada negativo. Reasons for choosing FeedbackWhiz Por la recomendación de un amigo. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Cristian F. Manager of company Retail ### "One of the go to software when selling on Amazon" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2023 This is a key software for an Amazon seller. Pros FeedbackWhiz is a must if you sell on Amazon. It's been around for many years. I have used it myself since 2017 and it saved me from many troubles by notifying me of negative reviews and feedback. Also, been using it to send emails every day, with attached used manuals. Cons Never found any problems with the software Switched from [SellerLabs](https://www.capterra.com/p/210258/SellerLabs/) [FeedbackFive](https://www.capterra.com/p/127529/FeedbackFive/) The other software was too expensive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.