# ContactBase Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ContactBase Software - reviews, pricing plans, popular comparisons to other Contact Management products and more. Source: https://www.capterra.com/p/181362/ContactBase --- # ContactBase Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ContactBase ## What is ContactBase ? ContactBase is a visual address book app that manages and organises your business contacts. It helps you to understand hierarchies and navigate the politics of complicated projects and negotiations to gain the upper hand. ## What is ContactBase used for? [Contact Management](https://www.capterra.com/contact-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ContactBase ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.contactbase.net&name=ContactBase ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ContactBase 5.0 (3) VS. [4.8 (648)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.9 (639) Value For Money 5.0 (2) Value For Money 4.9 (532) Customer Service 5.0 (1) Customer Service 4.9 (591) ## ContactBase alternatives [4.7 (460)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (18,777)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Batch Processing Software's ability to perform similar action on multiple similar files simultaneously Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Data Import/Export Import and export data to and from software applications Interaction Tracking Track interaction history by documenting conversations for contacts Prospecting Tools Tools designed to streamline the process of lead generation and management for sales teams Sales Forecasting Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. ContactBase 9 features Software's ability to perform similar action on multiple similar files simultaneously Centralized database of stakeholders and their contact information such as names, address, phone number etc. Import and export data to and from software applications Track interaction history by documenting conversations for contacts Tools designed to streamline the process of lead generation and management for sales teams Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (2) ### Starting price Contact vendor for pricing Free trial available Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TH Tien H. ADR Information Technology and Services ### "Great relationship mapping tool for ADRs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 25, 2019 A fantastic app for Sales Professionals. Would recommend. Pros This app is great for building org charts for SEs to assist Account Based Selling initiatives. The relationship mapping feature is useful for later stages of the sales cycle. Cons The ability to collaborate across teams is missing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Territory Manager Information Technology and Services ### "Great address book app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2019 Highly recommend to anybody in sales. Pros Intuitive and very easy to get to grips with. Great for building org charts and relationship maps quickly. Cons I'd like to be able to share charts with my team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User IT Build Manager Financial Services ### "Great Org Chart Maker" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 7, 2018 I produce charts showing sales opportunities, and using this this app it’s so easy for me to produce a chart describing the people I’m working with. Pros It’s very easy to create org charts with this app. The fact that you can add relationships to them was a bonus, and really adds a new dimension to the chart that I haven’t seen before. Cons You can’t use the same maps on your phone and tablet. All the data seems to be stored on the device. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)