# ContactBase Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ContactBase Software - reviews, pricing plans, popular comparisons to other Contact Management products and more. Source: https://www.capterra.com/p/181362/ContactBase --- # ContactBase Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ContactBase ## What is ContactBase ? ContactBase is a visual address book app that manages and organises your business contacts. It helps you to understand hierarchies and navigate the politics of complicated projects and negotiations to gain the upper hand. ## What is ContactBase used for? [Contact Management](https://www.capterra.com/contact-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ContactBase ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.contactbase.net&name=ContactBase ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ContactBase 5.0 (3) VS. [4.5 (565)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.5 (565) Value For Money 5.0 (2) Value For Money 4.3 (538) Customer Service 5.0 (1) Customer Service 4.4 (533) ## ContactBase alternatives [4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (653)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about ContactBase Overview ### What company size and specific industries is ContactBase built for? ContactBase is designed for business professionals in commercial roles, including sales directors, sales executives, account managers, project managers, consultants, and recruiters. It is best suited to small and mid-sized businesses that need contact management and outreach support across sales, consulting, staffing, and client service teams. Features and Usability ### What are the key features of ContactBase ? ContactBase offers sales forecasting, a contact database, and interaction tracking for managing customer records and activity history. It also includes prospecting tools, segmentation, and search/filter functions for organizing contacts, plus batch processing, data import/export, and third-party integrations for handling and connecting data across systems. Getting Started and Support ### What training and onboarding options does ContactBase offer? ContactBase provides documentation for training and onboarding. This written material gives teams a reference for product features, setup steps, and common tasks, allowing users to review information as needed during implementation and ongoing use. Getting Started and Support ### What customer support options does ContactBase offer? ContactBase provides chat support. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed further from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Batch Processing Software's ability to perform similar action on multiple similar files simultaneously Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Data Import/Export Import and export data to and from software applications Interaction Tracking Track interaction history by documenting conversations for contacts Prospecting Tools Tools designed to streamline the process of lead generation and management for sales teams Sales Forecasting Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. ContactBase 9 features Software's ability to perform similar action on multiple similar files simultaneously Centralized database of stakeholders and their contact information such as names, address, phone number etc. Import and export data to and from software applications Track interaction history by documenting conversations for contacts Tools designed to streamline the process of lead generation and management for sales teams Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial available Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TH Tien H. ADR Information Technology and Services ### "Great relationship mapping tool for ADRs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 25, 2019 A fantastic app for Sales Professionals. Would recommend. Pros This app is great for building org charts for SEs to assist Account Based Selling initiatives. The relationship mapping feature is useful for later stages of the sales cycle. Cons The ability to collaborate across teams is missing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Territory Manager Information Technology and Services ### "Great address book app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2019 Highly recommend to anybody in sales. Pros Intuitive and very easy to get to grips with. Great for building org charts and relationship maps quickly. Cons I'd like to be able to share charts with my team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User IT Build Manager Financial Services ### "Great Org Chart Maker" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 7, 2018 I produce charts showing sales opportunities, and using this this app it’s so easy for me to produce a chart describing the people I’m working with. Pros It’s very easy to create org charts with this app. The fact that you can add relationships to them was a bonus, and really adds a new dimension to the chart that I haven’t seen before. Cons You can’t use the same maps on your phone and tablet. All the data seems to be stored on the device. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.