# Crosschq Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Crosschq the right Reference Check solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181401/Crosschq/reviews --- Crosschq 4.9 (15) [View alternatives](https://www.capterra.com/p/181401/Crosschq/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Crosschq Ease of use 4.9 Customer Service 4.8 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer CEO Retail Used the software for: I used a free trial ### "Saves a lot of time and offers good Reference Checks." July 14, 2022 5.0 Crosschq is ideal for those who want to do the hiring process and check references all in one. If you want to check reference quickly then I would highly recommend using Crosschq. Pros I really enjoy how much time the software saves and that there was an easy-to-use interface that allows you to run Reference Checks as well, and rather quickly. Cons Honestly, I didn't really have any issues with the program at all. Review Source MS Marc S. Lead Talent Acquisition Partner Computer Software Used the software for: 6-12 months ### "Very Pleased " August 22, 2019 4.0 Pros There are several very good features to the product, including that it can be completed via mobile, that references can opt-in to be future candidates, a straightforward UI, and text/email reminders. The two aspects I like most though are 1) it provides very useful, authentic insight which my hiring managers really like; and 2) it took a manual, time-consuming process and automated it to down to <60 seconds.. This allows me to spend my time in more valuable ways. Cons I don't have much to add here, I'm overall very happy with the product. In the "Key Strengths & Areas for Improvement" section, I think it could be beneficial to have more choices here, or perhaps add a text box where candidate's have the option to provide comments - I've gotten feedback at least once from a reference that none of the choices really applied all that well to the candidate, but they were forced to choose anyway but they weren't fully comfortable doing that. This is a minor gripe, I'm overall happy with the product. Review Source AJR Asha J R. Sr manager hr Information Technology and Services Used the software for: Less than 6 months ### "Authentication of references by candidate" August 29, 2019 4.0 Good Pros Liked the overall recommendation for hiring the candidate and detailed information. Cons Are references cross verified in LinkedIn or any other company reporting structure.. Candidates may provide references numbers whom they are comfortable with .. Review Source cC courtney C. Senior Talent Acquisition Computer Hardware Used the software for: 6-12 months ### "Courtney's Review" August 29, 2019 5.0 Crosschq has solves alot of problems around standardization of reference and the lack of time recruiters have to conduct them. The hiring managers really enjoy the reports. Pros Ease of use Time saver Report is easy to track and save Pipeline of future candidates Great customer support Cons I wish it was more customization some of the hiring managers want to add their own personality traits. Sometime those providing references didnt like that they had to choose from a drop down list they wanted it to be open text. Reason for choosing Crosschq UX was better for crosschq Review Source KO Kirk O. Director, Recruiting Computer Software Used the software for: 6-12 months ### "Save Time with Automating your References " August 28, 2019 5.0 We were an initial user of the product, and the CrossCHQ team has been extremely receptive our feedback over the past 8 months. We are very excited to continue the relationship and see what is next for the tool. Pros We have been able to save our recruiters at least 4-6 hours per week without having them personally complete each reference check. The tool is very easy to use and their integration with Greenhouse is seamless. Cons Still early stages for the product/platform. There are many different visuals and reports to be generated by collecting this type of data. Sometimes it can be so automated that you forget to review your team's references prior to completing hires. Review Source MB Maggie B. Talent Coordinator Internet Used the software for: Less than 6 months ### "New User Review" August 22, 2019 5.0 Corsschq support has been extremely quick to respond and is thorough with their fixes. Pros Crosschq saves my team so much time! We previously spent hours each week scheduling reference calls between hiring managers and references and Crosschq has decreased time spent doing this by close to 90%. The reports we get back are comprehensive and very detailed. Cons My least favorite aspect is that we have to wait for all parties to complete a reference check before downloading the full report. You can still view a partial report. Occasionally references won't get back to us in a timely manner and the processs is delayed. Review Source BB Brianna B. US Recruitment Manager Apparel & Fashion Used the software for: 6-12 months ### "Seamless reference checking" March 8, 2022 5.0 Pros Makes the reference check process so easy and seamless. Also shortens the days to complete significantally. Cons Sometimes the requests go to people’s spam folder Review Source BC Blesson C. Senior Recruiter Computer Hardware Used the software for: 6-12 months ### "Best in class" August 30, 2019 5.0 Our reference check is fast now Pros Very good very easy to use and very helpful Cons None which I can think but somekind of reminder mails to the candidates would help Review Source YL Yoni L. Director, Recruiting Internet Used the software for: 1-2 years ### "Exactly what I needed. " August 28, 2019 5.0 Pros Ease of use, ATS integration make it really simple for my team to leverage this tool. Super helpful in getting references done and getting consistency in the feedback. Cons No complaints - I appreciate the new features being added over time. Review Source GC Greg C. CEO Hospitality Used the software for: Less than 6 months ### "Awesome product, unparalleled insights!" August 28, 2019 5.0 Pros Crosschq is a great product, it's easy to use and invaluable in terms of the information we receive on potential new hires. With just a few clicks, you get the type of insight that would usually take you years to find out. Would absolutely recommend. Cons I would like to be able to export some additional insights from the data internally, but really it's a great product. Review Source CC Casey C. Director of People Operations Hospitality Used the software for: Less than 6 months ### "Super easy, with practical results for recruiting and hiring" August 29, 2019 5.0 Fantastic! 10/10 would recommend. Pros This software is user-friendly for the candidate, the references, and especially me as the administrator! Its basic check provides in-depth data about candidates that I haven't seen before using other types of reference checks. Cons I hope in the future I'm able to better slice and dice my data to continue to hire more effectively. Review Source ML Madison L. People Operations Specialist Logistics and Supply Chain Used the software for: 6-12 months ### "Crosschq Review " August 29, 2019 5.0 We are trying to ensure we get the highest caliber talent. Our experience with Crosschq helping us to achieve this goal has been a positive one. Pros I enjoy how user friendly it is for both us and our candidates. It is easily the easiest way to receive references that I have ever seen or used. Cons I think it can be biased sometimes and doesn't always leave enough room for true feedback. Reason for choosing Crosschq N/A Review Source SP Sam P. COO Hospitality Used the software for: Less than 6 months ### "Amazing product that is helping us meaningful improve our hiring" September 1, 2019 5.0 Pros We have integrated Crosschq into our hiring process fully. When reviewing candidates, we cross reference their interview and Crosschq data against the attributes we look for in candidates. In the future, our plan is to use performance data to inform any changes to the hiring profiles that work best for each role. This will take our hiring to the next level Cons I find it a little tough to use the search function for candidates sometimes. Maybe the name they go by isn’t the same as what the put in their crosschq and the search isn’t dynamic enough to find them. One other suggestion is to help the user get to the summary report faster (fewer clicks) once a profile is pulled up. Review Source DB Darren B. Senior Recruiter Computer Software Used the software for: Less than 6 months ### "Crosschq speeds up the offer process and eliminates a task for us" August 29, 2019 5.0 It helps streamline the hiring process and takes an administrative task off of my shoulders Pros Allows candidates to rate themselves as well as their references Flexibility to survey Managers, peers, and subordinates Eliminates a task that I hate doing myself Sends users a report when the file is complete Cons I haven't found anything that I do not like about Crosschq. I don't know what the user experience is like for the person giving the reference. I hope they do not mind. Review Source MS Mela S. TA Partner Staffing and Recruiting Used the software for: Less than 6 months ### "Great product!" September 12, 2019 5.0 Pros It is an easy platform that collects the data. Cons That you are unable to change the title of the reference source/customize it. 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